Hôtels à Shreveport

Points négatifs: Pas LA FAUTE DES HÔTELS, Mais si vous séjournez ici, apportez vos produit pour le bain et de l'eau en bouteille à boire. L'eau de la ville de Shreveport sent comme elle a été pompée directement hors de la rivière Rouge. très mauvaise. J'ai dû utiliser un bain à bulles pour tuer l'odeur.

Points positifs: Les chambres étaient propres, grandes et agréables.

Points négatifs: Le service de voiturier n'était pas utile pour charger les bagages pour 4 personnes âgées.

Points positifs: J'ai beaucoup aimé l'aspect de l'établissement au moment de l'arrivée. Dès que vous entrerez dans la chambre; cela a rapidement changé. La chambre avait besoin d'un peu d'attention. L'hôtel avait un fort potentiel, mais c'était mal nettoyé.

Points négatifs: L'hôtel n'était pas propre. cheveux sur le sol de la salle de bain, toilettes pas propres. Les coins de l'hôtel avaient l'air dégoûtants.

Points positifs: Cet hôtel est génial !! Ils vous font vous sentir bienvenu et vous traitent comme un joueur de haut niveau juste être une personne ordinaire.

Points positifs: Tout

Points négatifs: N/A

Points positifs: Dans l'ensemble, un bon hôtel. La chambre était belle, avec beaucoup d'espace. Le lit était confortable.

Points positifs: Lively, centrally located, free parking, comfortable bed,and good food.

Points négatifs: I think they need better security in/ near the parking garage at night. There were a few vagrants hanging around which made me feel a bit apprehensive.

Points positifs: Very nice room, comfortable, very clean,

Points négatifs: A little noisy in the hallways, but for a casino

Points positifs: THE BUFFET WAS GREAT AND VALET WAS FREE. THE BED WAS COMFORTABLE AND THE TUB WAS AMAZING.

Points négatifs: THE NON SMOKING ROOM SMELLED LIKE SMOKE. THE HOTEL ROOMS NEED UPDATING.

Points positifs: The property was very clean. The staff was nice and fixed any problem I had.

Points positifs: I stayed in the Monarch Suite and loved the whole set up. Loved the 3 seperate restroom areas as well as the tub. My view was also great!

Points négatifs: I would have liked more covers and towels in my room.

Points positifs: Staff was very welcoming!

Points positifs: Nice atmosphere. Nice people. Nice room. Nice restaurant.

Points négatifs: I was not made aware that there would be a $100.00 deposit upon check in . Unexpected and of course returned at my departure. But it cut into my spending money. This should be made known up front as a courtesy to the customer. Ijs..

Points positifs: We enjoyed the buffet, location, waiter and housekeeper.

Points négatifs: Our bed linen was not changed and the evidence was left in it. Our bathroom vanity was the same. We called front desk at midnight when we came noticed the condition of our bed. Housekeeping apologeticly change bedding. No anything at checkout

Points positifs: Everything is spotless and clean. The Eldorado has gone above and beyond to keep us safe reopening slowly after the pandemic.

Points positifs: Very clean

Points négatifs: NA

Points positifs: Hotel facilities are beautiful design, the bath tub in the bathroom, the size of the king bedroom and bathroom is awesome. It have available different restaurants and in-hotel stores. Also the casino is pretty cool.

Points négatifs: To get to the front desk from the parking lot is very confusing. Staff wasn't respectful at all when asked about military benefits (front desk and pho restaurant), particularly disrespectful. Room towels and sheet have hair and makeup bathroom floor dirty

Points positifs: Everything was great, runaway weekend for my husband and I.

Points négatifs: blackjack de 5 dollars

Points positifs: C'était près de la salle de concert

Points négatifs: Pas de petit-déjeuner. Nous avons payé un acompte pour les frais accessoires, mais la chambre n'avait rien d'autre qu'un téléphone et une télévision.

Points négatifs: Le lit et les oreillers

Points positifs: Nous avons beaucoup apprécié notre séjour ! Bel hôtel

Points positifs: Les formalités d'enregistrement ont été rapides, les portiers étaient sympa, comme dans tout le monde sur place

Points négatifs: Rien

Points positifs: L'emplacement est fabuleux. Java, de la petite épicerie en bas, est un vrai petit bijou. À moins de 5 minutes à pied de l'Eldorado juste à côté. La vue aussi était super.

Points négatifs: La chambre était sale. L'air conditionné ne fonctionnait pas bien. Baignoire ne s'évacuait pas. L'eau de la douche sur le sol. Toilettes coulaient tout le temps. Pas super pour 182 USD !

Points positifs: Très grande chambre. Grandes baignoires. Draps agréables sur un lit confortable.

Points négatifs: Le personnel n'est pas très arrangeant. Les femmes de ménage qui hurlent dans les couloirs tôt le matin ont rendu le sommeil impossible.

Points positifs: La chambre d'hôtel était propre et confortable, et nous avons beaucoup aimé.

Points négatifs: Nous n'avons pas été emballés par le casino en lui-même. L'endroit était petit et bondé.

Points positifs: Le personnel est génial

Points négatifs: Il faut se lever très bon état.

Points positifs: La chambre était très propre, le personnel était très poli.

Points négatifs: L'heure d'arrivée était plus tard que 14h.

Points positifs: C'était la première fois que nous allions à cet hôtel. Ma femme et moi avons beaucoup apprécié les chambres. Elles sont spacieuses et très confortables. Le personnel était super sympathique

Points négatifs: Le seul point négatif de la chambre était l'air conditionné. Le climatiseur semblait ne jamais fonctionner pleinement dans la chambre 1818.

Points négatifs: Je n'étais pas l'un des chanceux à gagner quoi que ce soit (comme d'habitude)

Points positifs: The pool was the best feature for us.

Points négatifs: Beds didn't have dust ruffles or comforters, only a thin sheet and a thin blanket. I reported this to the front desk. Someone from housekeeping walked in and jerked the sheet back to reveal a thin blanket. She huffed, puffed & stomped out. We froze!

Points positifs: Room was spacious, comfy bed, plenty of plugs to charge devices etc. Very comparable to a Vegas resort!

Points négatifs: Our room had a leak in bathroom. Check in was a bit awkward,

Points positifs: Large room with great Bathroom size. I believe this could easily become a 4 star hotel with very little change. Staff education on being compassionate and caring.

Points négatifs: Poor drainage of the shower water. Great water pressure, but slow to drain. I was standing in a puddle of water up to my ankles, after showering.

Points positifs: Friendly atmosphere. The room was clean.

Points positifs: The location to the airport was spot on. It was very convenient.

Points négatifs: I did not like that the sofa bed was broken and sank when being sat on or folded out. It needed to be replaced pronto.

Points positifs: Size and cleanness of room and tub was wonderful. The price is very reasonable.

Points négatifs: No

Points positifs: The room was big and spacious.

Points négatifs: It was dated and needed and a few upgrades. Also the coffee pot was in the bathroom.

Points positifs: Close to where we needed to go, aquarium also within walking distance, plenty of restaurant choices on main floor of hotel

Points négatifs: Wish check in was earlier than 3pm

Points positifs: The rooms were beautiful and spacious

Points négatifs: No

Points positifs: Valet parking was nice. Easy freeway access.

Points négatifs: The bed was incredibly uncomfortable. And the casino was sooooo dirty.

Points positifs: Clean

Points négatifs: Fan in bathroom not working

Points négatifs: Les couloirs sentaient mauvais, le personnel de la réception n'était pas sympa, 7 $ pour le parking, 11 $ pour le petit déjeuner et le mauvais café

Points positifs: Tout près de la promenade. Très propre et les lits étaient confortables.

Points négatifs: Le petit déjeuner n'était pas inclus.

Points positifs: Très bien situé !

Points positifs: Nice and clean.

Points négatifs: Charged for parking which I did not see at reservation. Relatively cheap at $8 a night. Small TV now a days but being picky

Points positifs: Good Breakfast. Good bed.

Points négatifs: The cold weather.

Points positifs: Great location, and having the free shuttle is a plus.

Points négatifs: Wait time for the shuttle pick up.

Points positifs: The hotel was quiet but I believe so because of the Coronavirus quarantine.

Points négatifs: Yes. I had to pay for parking even though no one was parking there because of the Coronavirus "stay at home order". There is a fee for the internet. But my biggest complaint is there was no hot water. I couldn't even wash my hair it was so cold.

Points positifs: Broadwalk

Points négatifs: Nice place to go back.

Points positifs: Clean, easy access, friendly people

Points négatifs: The hotel is pet friendly but you have to take your animal across a five lane street to a small patch of grass. Not the greatest but the only negative I have about this location.

Points positifs: Staff held our bags and shuttle took us around while we waited for our room to be cleaned. Rooms were great and beds were comfy.

Points négatifs: Housekeeping was behind and we did not get into our room until after 8 pm. I guess they did a quick clean up and forgot to put more toilet paper in the restroom.

Points positifs: We like the Staff, Bar and overall cleanliness of the Hotel.

Points négatifs: We were expecting a free continental Breakfast, but I was told since they were a full service hotel(valet,bar and grill) that they did not do that.

Points positifs: The social atmosphere was very welcoming.

Points négatifs: The view from our room wasn't that great. We were on the 2nd floor and our window faced directly into the air conditioning units on the roof.

Points positifs: I understand due to the Coronavirus things were closed but there were no advance notice given that breakfast was not going to be served and being pregnant I had to leave the property to get breakfast

Points positifs: Very helpful, the location and ease of checking in

Points positifs: The staff was very friendly and helpful

Points négatifs: N/a

Points négatifs: La chambre était pas ce à quoi je m'attendais pas propre

Points négatifs: Les ascenseurs ne marchaient pas. Le parking "garage" douteux. Les couloirs et la moquette étaient sales. Dans l'ensemble, une expérience et une chambre douteuses. L'accueil s'est planté avec nos clés, en plus.

Points positifs: Le personnel était sympa et les chambres étaient convenables.

Points négatifs: Le parking était horrible !!! Et la chambre était bruyante ! On pouvait y trouver tout ce qui se passe à l'extérieur de l'air conditionné (étant donné que notre chambre était au deuxième étage). Je vous conseille de rester à l'étage supérieur pour vous aider à lutter contre ce problème ou de demander une chambre qui ne fait pas face à la route. Il y avait plusieurs taches sur le mur où la Sheetrock a été endommagée par des meubles qui ont fait que la chambre bien équipée se sentir bon marché.

Points négatifs: Notre première chambre avait tous les tiroirs et le micro-ondes ouverts et un coussin de siège assis à 45 degrés dans la chaise quand nous sommes entrés. La réception nous a donné une chambre différente. Malheureusement, c'était tout le chemin à la fin à côté des voies de train. J'ai entendu un bruit de grincement du métal et j'ai dû mettre l'application de la machine à son de l'iphone pour la noyer. Le parking n'est pas génial non plus - difficile de circuler et le parking est petit. Je choisirais un autre endroit la prochaine fois

Points positifs: Le personnel était sympa et l'apparence générale

Points négatifs: Il n'y a pas de réfrigérateur dans la chambre

Points positifs: Très bien situés pour tout besoin ...

Points négatifs: Service nul et pour s'y rendre

Points positifs: Le lit semble plus confortable, de nouveaux réfrigérateurs qui fonctionnent, de nouvelles peintures dans les chambres. Bien situé, beau barman.

Points négatifs: Les travaux de rénovation sont en cours, mais jusqu'à ce que quelqu'un ne parvienne pas à finir, c'est encore un gâchis. Le restaurant/bar est toujours hors de la nourriture, des mélangeurs, des serviettes, etc. Ne semble pas comme des soucis de gestion. Le verrouillage de ma chambre ne marchait pas, il était facile de le réparer mais cela n'a pas été fait toute la semaine. Il a été demandé de réparer le câble à la télévision, Il a finalement été remplacé mais la connexion murale était suspendue.

Points positifs: Le lit était super, le hall d'entrée avait été rénové et avait l'air bien

Points négatifs: La rénovation n'était pas terminée. Les halls sentaient le vieux tapis. La moquette de la chambre était vieille. Il manque un papier toilette et une cafetière dans la chambre. L'air conditionné ne resterait pas allumé et devait être allumé manuellement pendant la nuit. Ma chambre - la cafetière ne marchait pas. Quand j'ai appelé la réception à 7h15, ils m'ont dit qu'ils ne pouvaient pas m'en procurer avant que le ménage ne soit arrivé à 9h00

Points positifs: Super nice staff

Points négatifs: Tub was slow to drain

Points positifs: The bed was comfortable, we loved that there was a fridge and microwave, the view captured the area greatly for us since we have never been there, and the room was bigger then expected.

Points positifs: I love how comfortable the beds are and the cable channels. I love the breakfast as well.

Points négatifs: I stayed a week or so prior to this visit and had the same issue with the room they gave me was already occupied. It was Mardi Gras celebration already going on so it was overcrowded as well as a longer check-in because it was only one person present at the front desk. Not to mention it was only one elevator working. Needless to say, alot of waiting and going back and forth to the front desk to get a different room key as well as they forgot my voucher for my breakfast that was previously purchased with my room rate. I was given a complimentary drink voucher for my troubles, but I do not drink so it was pointless. Also the bathrooms are starting to get run down and need to be updated to a more modern look. Furthermore, this room did not have a refrigerator or microwave which is odd to me. I also enjoy the breakfast, but the lady that takes the vouchers was talking while I entered instead of directing me. I have eaten there plenty of times and I always seat myself and this older gentlemen takes my voucher because she is always just mingling with customers after she has provided their service, but this time she had a attitude.

Points positifs: Close to the boardwalk. Very hot water for showers.

Points négatifs: Only one elevator working; ice machines on all but one floor empty

Points positifs: I love how comfortable the beds are and good cable service

Points négatifs: I had an issue where my room was already occupied and had to return to the downstair area to get another room key

Points positifs: All was good until the train ran Thur most of the night

Points positifs: Convenient location

Points négatifs: N/A

Points positifs: Location to downtown is great.

Points négatifs: Hotel elevator was broken, hotel is starting to look old, could use a remodel and staff didnt listen on check in of how I wanted to pay.

Points positifs: The bartender was great

Points négatifs: Room by the train

Points positifs: Nothing. The rating was miss leading and not true. The hot water did not work the first morning. The bathroom floors were sticky. Will never stay there again.

Points négatifs: No hot water. Sticky bathroom floors Misleading star review. Road construction all around it.

Points positifs: Comfy bed, great location

Points négatifs: No hot water in sink

Points positifs: The staff were very friendly and extremely helpful. The breakfast was top-notch! The distance from the convention center was nice. I found out later that the hotel even offered a shuttle to the Convention center.

Points négatifs: One of the elevators never worked the whole stay. The hanging space was very minimal. I've never seen anything like it. Carpet needs to be re-done. The refrigerator was not cold. The walls were too thin, you could hear everything. The hotel is next to two train tracks. Trains ran all the time and were very loud.

Points positifs: The building itself looks nice and newly built, the lobby was also clean and welcoming along with the lady at the front desk

Points négatifs: The room we was assigned was disgusting. Stains on the furniture, hair on the bed spread, carpet and fridge nasty. Missing smoke detector just the wires was showing. My family and I was not comfortable staying here. We voiced our concerns to the front desk who after letting us know the room was just cleaned, was happy to refund us our money and apologized that it was cleaner to “our standards” whatever that means. I’m just not ok sleeping somewhere I can’t feel comfortable enough to even sit let alone lay on the bed.

Points positifs: Everything

Points négatifs: Wifi

Points négatifs: Whole place smelled like marijuana. Lobby,elevator, and the hallways. No towels in the room and loud music come from down our hall during the middle of the day.

Points positifs: Easy check in and out. Room was very spacious. Breakfast was excellent.

Points positifs: Location and cleanliness

Points négatifs: The elevator was a little scary it made a very Loud noise when we would stop at our floor

Points positifs: This hotel has become our go-to place when we visit family in Fort Worth.

Points négatifs: No

Points positifs: Everything

Points négatifs: I love it

Points négatifs: It was filthy, ill stocked and in disrepair. When notified, it wasn't fixed nor was I offered another room. I stayed because I was too exhausted to do anything about it

Points positifs: Due to the epidemic the breakfast bar was closed but that's okay

Points négatifs: I really enjoyed it here better than anywhere else I ever stayed

Points positifs: Location, location , location.

Points négatifs: Initial impression in lobby at night was not good. Looked very stark and cold. Better in daylight. Roach motel visible in room. Beds could have been more neatly made up. Things were very clean , but they need to work on styling details.

Points négatifs: I made reservations and they booked my room

Points positifs: Nothing.

Points négatifs: This place is disgusting. 3 rooms and we finally left. First room wasn’t what we had reserved, 2nd room had soda dripping out of the pull out couch and the third room was filthy. We left and went to the residence inn in bossier. Much nicer and clea

Points positifs: The front desk associate was very nice and helpful. She made it known that if we needed anything that we didn't have to hesitate to ask.

Points négatifs: It was very busy as it was Friday night and there was a lot of noise but once we got to our room, we couldn't hear anything. It was quiet.

Points positifs: They gave you cookies and water upon arrival.

Points négatifs: The sink in the bathroom was clogged.

Points positifs: Clean comfortable and neat

Points positifs: Nice hotel very updated

Points négatifs: The sheets did not smell like they were clean had to call front desk for new ones.

Points positifs: Good service, clean rooms

Points négatifs: I waited for a blanket that never came

Points positifs: The room was very spacious and clean. All staff were courteous and excellent. Will definitely stay here again!

Points positifs: The service was excellent despite the fact there was a skeleton staff over the Thanksgiving holiday. I appreciated the presence of a Fitness Center that was clean and well supplied. The breakfast each morning was varied and plentiful.

Points positifs: The staff (desk, housekeeping, food service) were all so nice and very helpful. They made everything so easy and were an absolute pleasure to interact with.

Points négatifs: No

Points positifs: Staff was wonderful

Points négatifs: Everything was great..

Points positifs: We like having the sitting area and small kitchen offered by this chain. Our room was quiet and comfortable.

Points négatifs: The dog charge was pricey. We’ll probably look for a place with a charge closer to $25 next time.

Points positifs: Everything was great, with the exception that they didn’t have Netflix on the tv’s

Points négatifs: No Netflix or Hulu app. Didn’t serve continental breakfast only breakfast sandwiches everyday

Points positifs: Cleanliness, staff friendly

Points négatifs: Location. Nothing to look at out the window

Points négatifs: La pression de l'eau pour la douche était faible, c'est la seule chose que je pourrais dire qu'elle a besoin d'aide.

Points positifs: C'était un séjour merveilleux.

Points négatifs: La télévision était instable mais ils l'ont réparé

Points positifs: The Staff !!!

Points négatifs: Our neighbors were a little noisy

Points positifs: Stores was walking distance

Points négatifs: N/A

Points positifs: Check out 12

Points négatifs: No

Points positifs: Everything..

Points négatifs: Best I've ever had when it comes to service always make sure needs are met and generosity is superb thatnks especially to the manager.

Points positifs: Easy access from the freeway, competitive pricing, convenient location

Points négatifs: No problem

Points positifs: Comfortable

Points positifs: The staff was friendly

Points négatifs: There was hair everywhere in the room. Smelled like mildew. And had a huge wet spot on the carpet when I arrived

Points positifs: Great location. Room was clean beds were comfortable. GREAT rate. Staff was friendly and helpful. Would stay here again.

Points négatifs: Due to “virus”, no breakfast, but we totally understand the reasoning. It was no problem at all.

Points positifs: The scenery and location.

Points positifs: This is the worst hotel ever it’s not even suitable for Dogs

Points négatifs: The rooms smells just like Dog urine and Full of fleas

Points positifs: The room was clean and comfortable. The staff was friendly.

Points négatifs: No.

Points positifs: The price was great. Room was large and the beds were comfortable. Breakfast was good. lots of choices for a continental! Easy access from I20 interstate and close to restaurants and fast food as well as Walmart.

Points négatifs: Remote for the TV did not have a guide button - at least one that I could find. We stayed just one night not a big deal.

Points positifs: La chambre était très belle, confortable et très accueillante

Points positifs: Everything was great , clean, and comfortable I enjoyed in spite of the condition that was going on on the outside

Points négatifs: I didn't get the chance stay longer that's the bad part about it

Points positifs: Facility is very clean and trendy.

Points négatifs: House keeping open the door and tries to enter the room on several occasions while we were still in the room. Front desk staff didn't care that we where sweating and got in the room due tobthe AC not blowing cool. It was miserabke. They didnt offer us any kind of comp or anything.

Points positifs: The cleanliness and staff. Amazing stay.

Points négatifs: Nothing

Points positifs: Comfty bed

Points négatifs: Toilet was running constantly at first and wouldn't flush

Points positifs: Easy to find. Met our needs.

Points négatifs: Breakfast was lacking. No forks, even after staff was told. No one was around and no one cleaned up.

Points positifs: easy access to the interstate.

Points négatifs: we stayed 2 nights was no room services.

Points positifs: Every thing I report was taken care of QUICKLY

Points négatifs: The lack of cleanliness of my room the first time in the morning. The evening shift had to redo my room and she was sweet

Points positifs: The location and the cleanliness

Points négatifs: Nothing.

Points positifs: The staff and the breakfast were both excellent. We had many issues that occurred at the hotel and the staff was exceptional in aiding us as much as they could

Points négatifs: 1.The toilet was not flushing properly 2. The air conditioner was not working in our room 3. The indoor pool and hot tub were not working at all 4 No extra pillows/blankets available from front desk 5 water flooded into the dining area

Points positifs: Cleanliness

Points positifs: Convenience, easy to locate, great staff

Points négatifs: No

Points positifs: Had all the amenities needed for a weekend getaway.

Points négatifs: The pool/hot tub hours. I enjoy a relaxing pool/hot tub environment without the kids jumping and screaming and some adult only hours would have been appreciated.

Points positifs: Rien

Points négatifs: Un service avec une attitude. Plus jamais

Points négatifs: JE ME SUIS RETOURNÉ TOUTE LA NUIT ET CES OREILLERS SONT VIENNENT DE L'ENFER. CES OREILLERS ÉTAIENT NULLISSIMES !!!

Points positifs: Tout ce qu'il faut. Super hôtel. Nous reviendrons garantie

Points négatifs: Je n'ai rien de négatif à dire.

Points positifs: J'ai vraiment apprécié mon séjour, le personnel était courtois et très chaleureux... Je reviendrai dans cet hôtel à coup sûr et je le recommanderai à mes amis !

Points positifs: Le personnel était extrêmement sympathique. La chambre était propre et très confortable. Je reviendrai dans cet hôtel à coup sûr.

Points positifs: J'ai tout aimé. L'emplacement, le personnel et la propreté générale

Points positifs: Le service en chambre

Points positifs: Le personnel était extrêmement sympathique. Nous avons constaté que la plupart du personnel de service de Shreveport n'étaient pas sympathiques, mais ce n'était pas le cas dans cet établissement.

Points positifs: Tout le monde était bien

Points négatifs: On n'a eu aucun problème

Points positifs: Nothing really will not stay there again

Points négatifs: There was mold in the bath room we did not get our room cleaned just horrible

Points positifs: The staff was friendly.

Points négatifs: The room was poorly maintained. The toilet worked sporadically. Paint was peeling from the ceiling. Poor water pressure. No free breakfast and the rather expensive breakfast was a poor value. Drink machines were out of service.

Points positifs: Location only.

Points négatifs: Overpriced for the quality. Rooms need to be updated and the walls were dirty. Many signs of settlement. TV did not work. My second time staying here because my preferred Courtyard Marriott was booked. Never plan to stay here again.

Points positifs: The inside pool was heated and amazing

Points positifs: Convenient location and friendly staff

Points positifs: Everything was amazing

Points négatifs: Nothing

Points positifs: The staff was very efficient and very helpful and extremely nice and courteous! I will be coming back next time I travel here!

Points positifs: The shower and the bed

Points négatifs: We came to Shreveport for a funeral and thought that we would add some sunshine to a gloomy situation by staying at the hotel we stayed at after we got married but no. We came back from the funeral and family Saturday evening to find that no one had even cleaned our room. When I called down to the front desk and let the lady know she in turn asked me if we had put a sign outside our door saying do not disturb which was insulting because why would I even have asked about my room not being clean had I put the sign out. My husband had to come down and get clean towels and trash bags because I was too tired and disgusted. We weren’t even offered a clean room since it was no fault of our own that our room wasn’t clean. We then tried to connect into the WiFi but was unable to do so even with him on the phone with the front desk for 10 minutes or so and he just gave up at that point. I got up Sunday morning to make coffee and the the Keurig machine didn’t even work. David then came to our room after I went down to speak with the manager Kenneth. They were talking over the WalkyTalky about getting me Keurig from a different room and Kenneth also told David he had a check out and then asked if David wanted a list of the checkouts while still in the process of helping us as my family slept, my husband then got involved because of the loud conversation over the Wally talkies that didn’t involve us and said to David he would be speaking to the manager before leaving. My husband informed Kenneth of the poor service we got and how Hilton Hotels are known for their quality service but that’s no where near what we got. Kenneth offered to give us back the $25 deposit for incidentals which we would’ve gotten back anyway based off the respect we have for the property as if he was doing us a favor.. another slap in the face. Not thinking that we will be back due to such poor disappointing service on such an already somber occasions.

Points positifs: The maids were extremely nice and inviting

Points négatifs: Poorly trained kitchen staff, pool was too hot, unprofessional maintenance man, no extra towels, false advertisement

Points positifs: good friendly people.

Points positifs: The beds were clean and very comfortable, plenty of pillows. The room had plenty of space. The condiment, and appliances made it even nicer.

Points négatifs: The sink was slow draining, the handle on the shower fell off while using it, and spout on tube look like it was coming out of the wall.

Points positifs: Le personnel était excellent ...

Points positifs: Very comfortable. Good location. Great bedding.

Points négatifs: The was a smell out in the halfway that was sorta like wet mildewy carpeting. Other than that, no negatives at all.

Points positifs: Nice staff, great location, great price

Points négatifs: No complimentary breakfast, the water in my room did not want to get hot, and the bathrooms could be updated

Points positifs: Everything was perfect! Very clean, comfortable beds, nice staff. It was a great experience!

Points négatifs: It was perfect!

Points positifs: Bad storm, had no electricity for about 7 hrs. I have a sleep apnea machine that I couldn't use. Didn't seem to be a concern to anyone.

Points négatifs: Bad storm, had no electricity for about 7 hrs. I have a sleep apnea machine that I couldn't use. Didn't seem to be a concern to anyone.

Points positifs: Well kept hotel with amenities and a snack bar. Great staff.

Points négatifs: The carpet in the room was a little dirty. The bathroom in the room needs updating.

Points positifs: Great place to stay, room was very clean for me and my family. I would recommend this hotel to anyone to stay in Shreveport, Louisiana. Also was very quiet.

Points négatifs: Great thing was great.

Points positifs: House keepers very rude kept knocking on the door starting at 9am sheets where bloody roaches in the in room fridge and it didn’t work... second visit key cards didnt work after 5 try’s back and forth on the cold.. at arrival i asked for a 1pm check out again house keeping was at the door at 9am said my toom was already checked out but i never left my room was talked to so rudely by them as well as front desk manager and then put out of the hotel... i have never been treated so rudely in my life.. worst 2 stays ever

Points négatifs: The lack of people skill from staff Fridge Bugs Nasty sheets

Points positifs: Nice beds clean comfy room

Points positifs: The bed was really comfortable

Points négatifs: Confusion between them and booking they over charged me,breakfast wasn't free and I had to make multiple trips because the door wouldn't open

Points positifs: The location.....Rooms were very clean..I will stay again

Points positifs: Cleanliness

Points négatifs: Hotel is older and needs renovations. I didn't feel like it was $-- a night hotel.

Points positifs: Staff was very pleasant and helpful.

Points négatifs: No water pressure. I didn't realize that there is no coffee or on site in the morning.

Points positifs: Tout

Points positifs: Prix bas

Points négatifs: Voie ferrée juste à côté de l'hôtel et du bruit des trains la nuit

Points positifs: Globalement assez bien !

Points positifs: pour Quitter l'hôtel tard, principalement des chambres propres

Points négatifs: Littéralement 25pieds de ligne de chemin de fer. Piscine et bain à remous fermés, tout l'hôtel sent le chlore et était humide. Le personnel n'était pas sympa. Pas l'hôtel le plus propre. Les murs sont trop minces. Vieux et c'était difficile de contrôle le chauffage et la climatisation. matelas Très fermes. Réfrigérateur fait des bruits bizarres. ne vaut pas le prix que nous avons payé

Points positifs: The stay was good it can be a little more clean

Points négatifs: The room had food on the wallaby’s bathroom wasn’t clean

Points positifs: The owners went out of their way to make us feel comfortable. This was a difficult time to begin with. With Covid 19 they made our stay a very enjoyable one. Will definitely stay again.

Points négatifs: No

Points positifs: Hotel employee was very very help full she brought blanket to us in a timely matter thank you

Points positifs: That it’s clean

Points négatifs: Couldn’t watch much on tv and how the ac is controlled

Points positifs: Rooms very clean. Friendly staff. Comfortable bed. Multiple pillows. Room was a comfortable size. Fast check in. Reasonable price. Mall is right there.

Points négatifs: Not enough coffee and everything else that comes with it. Multiple pillows but were a little small. Busy train at night.

Points positifs: Very clean, friendly staff, location off the interstate.

Points négatifs: My room only had a shower, not the combo. The train is very busy at night.

Points positifs: Everything

Points négatifs: Nothing

Points positifs: The staff

Points négatifs: They didn’t clean correctly.. shower was dirty countertops behind the dresser. And only way I knew that was because my baby’s bottle went back there... wouldn’t stay again..

Points positifs: Location, Close to the LSU hospital

Points négatifs: Yes, the front desk staff aren’t professional at all

Points négatifs: This location is right by the freeway and train tracks. There is zero insulation. The sound was as if we had the window open.

Points positifs: Everything

Points négatifs: Nothing

Points positifs: Conveniently located and clean

Points négatifs: Hot tub was broken and the beds weren’t the most comfortable I’ve slept in

Points positifs: Nous avons passé un merveilleux moment. L'hôtel est parfait en tous points. La piscine était exceptionnelle. Tout le personnel était formidable. J'ai hâte d'y retourner.

Points positifs: Huge suite, good service, valet parking.

Points négatifs: Pool and spa cold and No handrails there or in bathroom tub/shower

Points négatifs: The shower curtain rod kept falling when I was in the shower and hit me several times on the head. The faucets need some tlc in regards to cleaning.

Points positifs: *Excellent Location *Amazing Pool and Jacuzzi. This was the highlight of our 2 day stay at The Remington *Awesome remodeling job *Highly efficient staff and team was eager to accommodate *Breakfast included with a nice variety and great presentation

Points négatifs: Yes. There is most definitely something that I did NOT like about this Hotel. The GM. Our 3Day Stay was Cut Short.I was completely amazed & appalled with the GM. Highly unprofessional behavior and rude speech directly to me in front Of Staff.

Points positifs: Breakfast, Consisted of boxed cereal, small pastries, fruit and toaster breads. I expected more varity and some fresh hot foods.

Points négatifs: Coffee was good

Points positifs: Very friendly staff.

Points négatifs: Place is older, very clean and you can get the room cold.

Points positifs: Great rooms. Downtown location near great restaurant!

Points positifs: Was a little difficult to find as it is on a one way side street but the location is great. In the heart of town. Valet was pricey $22 per night.

Points positifs: The lady that checked us in was so nice and willing to accommodate. She went above and beyond! Exceeded our expectations!! We will definitely be back!!!

Points positifs: The staff treated you like family and friends. (This excludes the lady who served breakfast...she was extremely rude and openly rolled her eyes and showed her disdain that we would show up at 10:30 for breakfast (even though breakfast is served until 11 am every morning). Chris was AMAZING!!! I knew if I asked Chris, he would make it happen. People who can afford a place like the Remington, generally do not like being told no. I can honestly say, I never had to worry about being told No at the Remington. If I wanted it, they made it happen.

Points négatifs: The woman who served our breakfast in the morning. She was extremely rude and openly rolled her eyes and showed her disdain that we would show up at 10:30 am for breakfast (even though breakfast is served until 11 am every morning). This woman told us to serve ourselves. Then she only brought out 4 meals even though I Ordered 5. Then she argued with me claiming I ordered 4. Why would I decide that one person doesn't get to eat breakfast? And then instead of making the meal she forgot to cook in the first place, she just left and never brought the 5th meal for my 5-year-old son. Her behavior and the way she spoke to me in front of my children will never be forgotten. It was rude and I hope that Remington fires her for her behavior. People do not go on vacation to be treated so horribly. Luckily the other staff at the Remington is so amazing and kind and polite that it completely overshadows that one breakfast (I didn't go to breakfast the next morning just in case she was working. I was headed to my dad's last chemo appointment and I didn't want to deal with any bad attitudes.) The Spa was out of this World Amazing! It was closed on Sundays (which I think is a mistake)...however, they will call one of their technicians and have them come up there just for you. I have stayed at close to 400 hotels in my life ... hotels ranging from Luxury to the Holiday Inn. Out of all the hotels I have stayed in, the Remington is the ONLY ONE that I will ever stay at in Shreveport, LA. I have never wanted to stay in the same hotel more than once (I'm a big believe in new experiences and new adventures and "YOLO"). The Remington has completely changed that mindset. I can honestly say, that I will never stay in the same hotel that I've stayed in before ... unless I'm in Shreveport, Louisiana!

Points positifs: une nuit confortable malgré l'apparence vieillotte, l'hôtel était propre. Bien qu'une formation supplémentaire au service à la clientèle soit nécessaire, le personnel était cordial. Le prix était super, mais pas sûr qu'il en valait la peine.

Points négatifs: Le bâtiment de l'hôtel était vieux et daté. Le petit déjeuner était horrible le premier jour, donc nous n'y sommes jamais revenus. Les murs étaient mal peints, sans photos ni œuvres d'art au mur, avec des peintures ébréchées/du plâtre sur les murs et dans la baignoire et le mobilier était vieux. L'eau sentait comme de l'eau de mer, ce qui l'a fait peur de se brosser les dents. La chambre sentait aussi la vieille moquette humide à l'entrée. Les portes de sécurité autour du bâtiment étaient constamment ouvertes tout au long de la journée - risque de sécurité.

Points positifs: Price

Points négatifs: Never ready at checkin no towel in room

Points positifs: Cheap prices

Points négatifs: No room availability

Points positifs: The customer service was good .. Although they never stayed at the front desk....

Points négatifs: Right now its going through a remodeling project. But property itself needs better housekeeping

Points positifs: location, staff seemed kind and worked to try to accommodate us after booking non smoking 2 beds could not be fulfill as reserved.

Points négatifs: traveling home with my 17 yo daughter and my medically fragile twin 6 year olds (1 has received a heart transplant, the other is still on the list to receive). booked non smoking 2 double beds online & upon arrival we were told that there were only smoking rooms available with 2 beds and that if I had called them instead of booking thru kayak. we agreed to stay in a non smoking king with a roll away ('if he could find it") went to room. (passed gentleman sitting outside at midnight in front of the handicapped parking and back door smoking & drinking beer). opened door and saw that there was already another guest staying there. Thank God we weren't shot as it was almost midnight when we barged in. went back to front desk and finally put in another room with only king bed. barking dog until about 2am. then sorority girls began returning from partying and were loud and dog began barking again. barking started again around 5am and we got up and left and went to front desk to return key so we could get $50 deposit back that was not disclosed at booking online. was told that they could not give receipt or deposit because they have been too busy to run charges from previous night and that it "should" show up on my credit card. drove home exhausted.

Points positifs: The Room I booked required repairs and was not available on arrival, But the Hotel was nice enough to move us to an better room for the same price.

Points négatifs: Wasn't made Aware the hotel was undergoing remodeling until we arrived. Also Members of the staff security were extremely rude to my wife and I. Children were not allowed, as well as any visitors were required to check-in with front desk or risk being banned from property.

Points négatifs: No towels, wash rags, no top sheet, missing a pillow. Called front desk and they said they where out of towels and would bring some and never did. Air conditioner only worked on low

Points positifs: Bed

Points négatifs: It smelled in the room and the hallways and the breakfast was horrible

Points positifs: Everything was great. Not too bad of a place for 30 dollars.

Points positifs: PRICE

Points négatifs: STUFFY

Points positifs: Breakfast

Points négatifs: Staff put us in room with no air/heat . Ask for another room she refused to look but there were other rooms available.

Points positifs: Location

Points négatifs: Any other time the room be great this time it was very disappointing

Points positifs: Breakfast! Clean rooms

Points négatifs: Ice machine was out of order on the third floor.

Points négatifs: You get clean towels every three days.

Points positifs: Nothing

Points négatifs: The burning smell in the elevator and hallways. The sheets were stained and faded. Then told us to change them OURSELVES!! Mirror was detached from wall. Previously USED towels still hanging on the shower. Shower water pressure barely worked.

Points positifs: cleanliness courtesy friendliness

Points négatifs: no

Points positifs: The staff were nice.

Points négatifs: The room smelled like mold and smoke. It was right next to an outside door that opened from the outside and was at the end of a hallway. It felt unsafe and I was afraid to leave my luggage in the room.

Points positifs: I liked the atmosphere and cleanliness

Points négatifs: Just had to go downstairs for ice

Points négatifs: The filth and the noise from the freeway.

Points positifs: Friendly staff, location and hot free breakfast

Points négatifs: Needed rooms close to mine for teen children but rooms were on opposite ends of the hall

Points positifs: It was close to the Interstate which was very convenient. The HOT breakfast was delightful and the staff provided fast & easy check in & out! Would stay again

Points positifs: Chambres fraiches et propres, récemment rénovées, emplacement pratique et accueil chaleureux et sympathique. Nous avons apprécié la piscine. Je le recommande vivement.

Points positifs: La chambre était super, le lit très confortable ! La salle de bains et la chambre étaient très propres. Très bien. Tout le personnel que j'ai rencontré était courtois et amical.

Points négatifs: Les couloirs avaient une odeur de moisi tout le temps et l'ascenseur était très lent. J'ai utilisé les escaliers la plupart du temps. Prix un peu élevé par nuit, mais pas trop. Le petit déjeuner dans le hall était simple, j'aurais aimé qu'il y en ait plus.

Points positifs: Personnel sympathique

Points négatifs: Légère odeur en entrant dans la chambre, mais elle a disparu après un moment

Points positifs: Special dog friendly rooms on first floor with no carpeting. Rooms large, clean. Staff friendly/helpful. Enjoyed our stay.

Points positifs: Location was convenient to I20 and restaurants. Newly renovated rooms.

Points négatifs: Poor craftsmanship of new renovation was evident at coffee counter in the room, which was not level. I

Points positifs: Easy access from interstate. We felt safe. Felt like our dogs were safe. Appreciate that is pet friendly.

Points négatifs: No dissatisfaction

Points positifs: The staff, was very friendly!

Points négatifs: There was nothing that I disliked!

Points positifs: very nice

Points négatifs: First room bed was dirty but second room was good

Points négatifs: Hot water NOT working. A/C NOT working in the “living” area.

Points positifs: No breakfast

Points négatifs: No hot water

Points positifs: The price... The overall look of the room

Points négatifs: I did not have a hot shower while I was there... Both settings was cold even after I let it run for a while

Points positifs: Cleanliness

Points négatifs: Need different breakfast foods each day

Points positifs: Workers were very nice!

Points négatifs: No

Points négatifs: Demandez une chambre LOIN du côté de l'autoroute de la propriété. Les petits-déjeuners (plats chauds, pâtisseries) sont médiocres. Et le fait que ça commence à 6h30 n'aide pas.....

Points positifs: Chambre propre

Points négatifs: Le gardien de maison me réveille à 7 h et 8 h au moment du départ à 11 h.

Points positifs: Location

Points négatifs: Chips in bathtub.

Points positifs: No the eggs were hard, They ran out of food at 7:10am no forks, or salt and pepper available.. only the apple juice worked... Tge bed was extremely hard and the pillows.

Points négatifs: The hotel was off the highway that’s what we liked.

Points positifs: Excellent Hotel for the price! Free parking and free breakfast and fitness center. Near the airport.

Points positifs: The friendly staff, comfortable beds, clean rooms, great breakfast. I’d definitely stay again and maybe next time I’ll be able to get the room with spa tube I requested. But overall our stay was perfect.

Points négatifs: Nothing!

Points négatifs: the thermostat for the room air conditioner was not very accurate. The room temperature was either too cold or too warm.

Points positifs: The staff is great. Very friendly and very informative.

Points négatifs: The rooms seem very out dated as compared to other Holiday Inn Express hotels that I have visited. There was a big red stain immediately entering the room. Ugly carpeting, the desk chair was peeling badly and looked Unsanitary. I was not impressed.

Points positifs: Staff was friendly/helpful and breakfast was excellent

Points négatifs: Shower did not work and a/c did not work correctly in room 123.

Points négatifs: The carpet was so old and dirty that I cannot take my shoes off. Nothing had been renovated in years . The wallpaper was coming off the wall in the bathroom. The toilet was ancient and the tub was dirty.

Points positifs: I liked everything except the odor outside

Points négatifs: In the area where the hotel was located, it was a very bad smell on the outside.

Points positifs: good location good service

Points négatifs: no

Points positifs: Located right off the interstate, so very convenient. More important was the staff. The woman at the front desk was amazing! She bent over backwards to accommodate our request for a room with a view of the interstate. She earned them a 10 in this category

Points négatifs: I know the hotel is rated a 2 1/2 Star so my expectations were appropriate. Even still, it needs a fair amount of repairs done to it.