Hôtels à Ubud

Points positifs: We were greeted by the most caring, warm & gentle staff. They went out of their way to make sure that our every need was catered to. We loved that we could also use their sister hotel, The Kayon Jungle Resort (which is spectacular) & also loved the hourly shuttle service into & out of Ubud centre. I also have to mention that the staff went out of their way to locate a swimming suit that my daughter left in the change room. They ensured that we received this the next day. This was so so nice of them. I miss being at this hotel already.

Points négatifs: There is nothing to dislike.

Points positifs: RAS, c’est parfait !!

Points positifs: La situation de l’hôtel proche de Ubud mais au calme. Le service de navette vers Ubud. La piscine. La propreté. Petit déjeuner plutôt bien.

Points négatifs: Globalement, l’hotel n’est pas conforme aux attentes relatives à un 5 étoiles. Très déçu de la chambre pour nos 6 nuits: - petite pour une “suite” ; - très humide ( le personnel nous a apporté une machine pour y remédier) ; - très peu de luminosité ; - surtout nuisance par le bruit de la rivière : mauvaise insonorisation de la porte qui donne sur le balcon. Le personnel était agréable mais un peu insistant afin que nous réservions une table pour dîner à l’hôtel.

Points positifs: Nous avons passé un excellent séjour. L’hôtel est très beau et relaxant. Le personnel est très accueillant, gentils, souriants et professionnels. Le lit était très confortable. En plus du ménage le matin, le personnel prépare la chambre chaque soir (nettoyage, produits anti moustique, prépare la moustiquaire...). Le petit déjeuner à la carte est très bons ainsi que les l’ats Au restaurant. Tous les services étaient excellents! On retournera au Kayon. Vous pouvez y aller les yeux fermés.

Points négatifs: Rien tout était parfait

Points positifs: Staff were amazing . Could not help enough

Points négatifs: I thought the food in the restaurant was pretty average and bland . Better food to be had down in the town

Points positifs: We loved the location. Is really amazing And the hotel is a combination for luxury and traditional. Real Bali experience

Points négatifs: -

Points positifs: Staff at resort were excellent, warm and helpful. The food was delicious and cultural dance night was a pleasant surprise, very entertaining!

Points positifs: Everything - the staff were so attentive, helpful and lovely from start to finish. The infinity pool was beautiful and you look out on the jungle. Our room was upgraded for free which was very special and we had views of the river and waterfall. The a la carte breakfast was plentiful and tasty. There was complimentary afternoon tea and yoga which was a lovely treat. We really liked the natural stone and little touches all around the resort and it was nice to be away from the town for a few days. However they do have a free shuttle bus to town if you would like to visit central Ubud.

Points négatifs: If we were being very picky it would be 100% perfect if they improved the gym area as it is needs more equipment.

Points positifs: Food was nice

Points négatifs: No special protection for the flies, insects and especially geckos to enter the private villas. We had one we carried back home within our luggage.

Points positifs: Everything, service, welcome, food, accommodation, facilities, helpfulness and on hand tour guides, personal bus service and ambiance. Can not fault the place. It’s cosy comfortable and set in small scale boutique resort in beautiful surroundings.

Points négatifs: No thing to fault honestly.

Points positifs: The hotel property is incredible. We were consistently amazed at the level of detail everywhere. The restaurant was great. We booked several activities through the hotel and they were all awesome. The cooking school was a lot of fun, learning about Balinese cooking and visiting the local market. The staff may have been the highlight though. We have never experienced hotel staff this welcoming and helpful. If you stay at the Kayon Ubud, take the free shuttle over to their other property (the Jungle Resort) to see the pools. They were amazing.

Points négatifs: Nothing. We were completely happy with our stay

Points positifs: Beautiful hotel and amazing staff xxx

Points négatifs: Nothing

Points positifs: Fantastic breakfast Amazing staff Perfect room with a great bath Views of the sunset were breathtaking from the bar

Points négatifs: Private pool doesn't get much sun, but main pool certainly did Could be slightly noisy at night due to local dogs

Points positifs: Tout était parfait la villa , le personnel d'une extrême gentillesse , à l'écoute nous reviendrons avec plaisir La beauté des jardins , décoration soignée Disponibilité du manager

Points négatifs: Rien

Points positifs: Everything is fine

Points négatifs: Everything very nice

Points positifs: I loved EVERYTHING! Everyone was so welcoming and made us feel at home. We saw the romantic dinner on the menu when we arrived and we knew it was too late but instead, they’ve prepared the romantic breakfast and it was the prettiest breakfast we’ve ever had. Yuta our server was very friendly and took a lot of our pictures. We loved our room too. The bathroom was spacious and had Zen feel with beautiful rock floor. We went to do Flower bath in Kavadi spa and it was beautiful too. This was one of the best experiences ever.

Points positifs: the grounds

Points négatifs: nothing

Points positifs: The location, the property, the staff, the villa, the pool, the cleanliness, the food!! Everything was perfect♥️♥️♥️ The staff is so sweet and go out of their way to make you comfortable, we loved spending our honeymoon there and would definitely go again!!

Points négatifs: Nothing!

Points positifs: I've never encountered such a kind service. The staff is simply amazing!

Points négatifs: Nothing.

Points positifs: La tranquillité, le personnel adorable et toujours prêt à vous rendre service. La taille de la chambre, propreté et équipement.

Points négatifs: Rien

Points positifs: The whole staff was excellent. The two drivers we had gave us loads of advice. People at the front desk were kind and helpful. At the restaurant the food was excellent as well as the staff. Everyone was nice and always had a big smile and always ready to help. Our experience with my partner was amazing. I would recommend this place to anyone. Really!!!

Points positifs: Très joli cadre, personnel excellent et extrêmement aimable.

Points positifs: Everything was perfect the resort was very clean, luxury and comfortable. Special thanks to Mr. Yuda. :)

Points positifs: It was amazing the location, restaurant, spa and rooms were incredible. Highly recommend.

Points négatifs: Nothing we loved everything

Points positifs: En un mot : Paradis. Rien à dire de négatif sur cet hôtel. L'accueil, le sourire du personnel, la suite, la déco, l'aménagement, la piscine, le petit-déjeûner flottant. A 2 km du centre de Ubud. Navette gratuite pour l'aller et le retour. Quartier très calme, entouré de rizières. Ne surtout pas hésiter à réserver au Purana.

Points négatifs: RIEN

Points positifs: From the minute we arrived our family of five was treated like royalty. August and Putri made everything so easy for us. Beautiful rooms, amazing food and the shuttle service to and from town was brilliant. Thank you for recommending Sacred Rice for dinner - one of the best restaurant experiences we’ve ever had. Our only regret is we wish we had booked for more than two nights in Ubud. Thank you Purana Boutique Resort so much for giving us a Bali experience we will never forget. Xx

Points négatifs: Everything was perfect!

Points positifs: The beautiful surroundings, the classy decor, the space afforded each villa, the friendliness and competence of the staff.

Points négatifs: Bathroom supplies were a little old and some of the towels didn’t look as fresh as they could have been.

Points positifs: Personnel adorable et à l'écoute des besoins. Locaux très propres et restauration de qualité. La mise à disposition d'une navette vers le centre ville est parfaite !

Points négatifs: Les chambres au 1er étage rend l'utilisation de la piscine pas évidente car elle donne directement sur les 2 chambres au rez de chaussée

Points positifs: Staff PERFECT !!! Spa (Massage) worldclass! Food: never had better food (special thanks to the cook : NURO) Everybody took care about us, special care about the food for my allergic wife, which was very impressive to us. Also the pick up from the Airport (driver Augustavan) was an experience.

Points négatifs: Nothing. Everything excellent

Points positifs: We stayed at one of the amazing villas from Purana. Everything about it is perfect, immaculate clean and best breakfast in Bali! I loved the place, the installation but its the people who work here that will make your stay unforgettable! Thank you for everything!

Points positifs: It's one of the greatest villas ever, the level of luxury and quality of service is like no other. If you are in your honeymoon this is the perfect destination.

Points négatifs: nothing

Points positifs: Perfect ten villa nothing more to be said

Points négatifs: nothing

Points positifs: Everything, down to the little details. Our welcome foot rub, floating breakfast, great pool. All the staff were amazing and friendly.

Points négatifs: Nothing, but having to leave

Points positifs: We loved the one bedroom deluxe villa, it was by far the nicest accommodation that we stayed in during our trip to Bali. The staff could not do enough for you, we enjoyed having a massage and dinner in our room and the breakfast options were nice and varied. Food was lovely

Points négatifs: The location is a little out of the way and not much around it within walking distance

Points positifs: Pour nous (en couple), c'était un sans faute ! On a tout adoré du début jusqu'à la fin ! Le personnel est tout simplement d'une gentillesse profonde et sincère ! Les repas sur place sont savoureux ! Les petits déjeuner sont incroyables ! Les services annexes sont parfaits ! On a testé les massages qui étaient intenses et incroyables ! Notre chambre était parfaitement équipée et le ménage toujours bien fait dans le respect des occupants ! On s'est senti dans un endroit privilégié avec des attentions personnalisées ! Si la perfection a un nom, le Purana Boutique Resort sans approche grandement à notre avis...

Points positifs: Un hôtel de très grande qualité, les villas sont magnifiques, d’un très grand confort de haute qualité. Le personnel est très très professionnel et sympathique, un service de conciergerie digne d’un grand hôtel parisien. Les navettes pour aller dans le centre d’ubud sont très fréquentes et le personnel très arrangeant. Les petits déjeunes servis dans la villa sont délicieux et très copieux. Un grand merci à toute l’équipe et à Augustawan qui est très professionnel et chaleureux, un séjour inoubliable !

Points positifs: It’s in the heart of UBud, staffs’re very nice, delicious dishes. Room is always kept clean. Everything is so good

Points négatifs: Nothing

Points positifs: Excellent location in middle of Ubud but lovely deep gardens and very guiet . Well maintained jungle gardens beautiful big rooms with big well equipped bathroom. Great breakfast and good choice .very friendly service . All people were soo nice . Highly recommended

Points négatifs: Nothing !!

Points positifs: The staff at this hotel is so fantastic and caring. They really make the whole experience. The location on Monkey Forest street allows you to shop easily and there are tons of great restaurants in the area. It was so nice to have a beautiful breakfast served in our room. They were able to find us affordable drivers for wherever we wanted to go. Fantastic bathroom as well! And we had an open air massage that was wonderful in the spa. I would definitely stay here again.

Points positifs: Tout le monde était vraiment aux petits soins et très serviables et gentils. La villa était très belle et la relation avec la nature était top, on entend tous les animaux/insectes autour comme une berceuse la nuit. Le petit-déjeuner était très bon également.

Points négatifs: Pas grand chose à redire.

Points positifs: Very nice place at a good location. The service was excellent. The staff always happy to assist. The breakfast is a nice little menu but highly appreciated. Try also the restaurant! The food is very good and nicely presented

Points négatifs: Sometimes it rains

Points positifs: ambiance chaleureuse , décor de grande qualité, dimensions des chambres généreuses, personnel très attentif et souriant ,

Points négatifs: Petit déjeuner assez simple en comparaison du standing de l'établissement, thé en sachet au lieu de thé en feuille, croissants et pâtisseries standard,

Points positifs: Staff, service, facilities, atmosphere, location

Points positifs: The location was excellent. Central to Ubud. The staff at this hotel was one of the best I have ever encountered after many years of traveling around the world.

Points négatifs: We liked it all!

Points positifs: Outstanding , dedicated customer service. Great location.

Points négatifs: Nothing that I did not like but I was missing a gym . Recommendation to attract more guests for dinner: play some music and illuminate the dinner venue a bit more .

Points positifs: Staff was very friendly. Mang Ayu and Chandra are of special mention

Points négatifs: The first day they said water maintenance would be there at night. What they did not tell us that next morning there will be dirty, black water coming from the faucet and shower for almost thirty mts. Also, power points did not work. And reservation at the spa is very difficult to get. But the staff was apologetic and so friendly, it made up for all this

Points positifs: The staff were lovely especially Wistra & Dewi (with the glasses). Plus I loved looking out onto the rice fields from our room. Superb!

Points négatifs: We loved everything but maybe more options for breakfast.

Points positifs: The resort was on one of the main streets of Ubud, our room was fur enough back from the road that you couldn't hear the cars or horns. Was great. Always so welcoming when leaving and coming back from a day out. Staff are beautiful and their English is pretty good as well.

Points positifs: The staff was very considerate, they would often offer us water, cleaned the room several times a day and picked us up during the night when we were walking back and met dogs on the way. We loved the all day breakfast flexibility, plus the food was always delicious! Thank you for the upgrade and spa session, much appreciated after the long trip :)

Points positifs: Real haven tucked away in central Ubud- easy to walk everywhere but peaceful back at hotel

Points négatifs: No dislikes at all

Points positifs: We loved everything about the property the staff are very friendly and attentive. The location in Ubud is great for walking around we will return thank you

Points positifs: Loved how all day breakfast is served from 7-11pm. They brought it to you starved with kindness. Fantastic staff in fact exceeded expectations. The spa is amazing! The best massage I’ve ever had! The food is gourmet and impressive.

Points négatifs: Craved meat into my stay and not much on the menu. Pool wasn’t very warm at all!

Points positifs: The entire property and all facilities were fantastic. Highly recommend a trip to the in house Spa!

Points négatifs: Guests were allowed to reserve sun beds so limited poolside space was available.

Points positifs: Si je dois suggérer un endroit où aller à Ubud sans aucunes hésitation je proposerais cet endroit paradisiaque. Le personnels est exceptionnel, accueillant, souriant, efficace. D'une bonté irréprochable et d'un professionalisme impeccable !!! Tout était parfait !

Points négatifs: Petites désertes a poser a côté de la baignoire pour pouvoir poser son verre serait appréciable.

Points positifs: Great resort in the heart of Ubud. The place is really an oasis 10 minutes away on foot from Ubud palace and the bustling streets full of shops, bars and restaurants. We had a room overviewing the jungle, which was perfectly nice and cool for Bali's humidity. The staff was friendly and very helpful. We also tried the on/location spa and were very happy with the experience. The all/day breakfast from the Herb Library is a nice and welcomed touch.

Points négatifs: One disappointing thing was the limited selection of TV channels offered. We wanted to watch a movie one night and there was only one English channel playing movies. While the all-day breakfast is a great idea, there are only a limited number of options to choose from every day.

Points positifs: Everything - staff were fantastic, very attentive, welcoming and ever so helpful. Facilities were fab and very clean. Great location and able to walk everywhere in town etc. breakfast was always nice and menu changed regularly. We loved our stay here - thank you

Points positifs: The staff were incredible. Always greeting you with a smile ready to do what they could to assist you. Very comfortable rooms. Location was fabulous. From your room you felt like you were in the forest yet you walked out of the resort and within a short walk were the shops and cafes.

Points négatifs: Slightly disappointed with the food. Although the idea of having breakfast available all day was fantastic some of the choices weren’t that great.

Points positifs: The facilities were fantastic! I was upgraded and the Suite was second to none. Highly recommend a trip to the Spa.

Points négatifs: Guests were allowed to reserve sunbeds to poolside space was limited.

Points positifs: Très bel hôtel qui est très proche du centre d'Ubud ce qui est un avantage pour se déplacer sans taxi. L'hôtel a deux belles piscines qui sont entourées de végétation ce qui est dépaysant. La chambres était très belle et confortable. Vous pourrez voir les photos pour vous faire une meilleure idée mais nous avons beaucoup aimé. L'hôtel propose un service de massages que nous avons testé et qui étaient très bien faits. Les masseuse étaient très professionnelles. Si vous avez des visites à faire réservez par le biais de l'hôtel. Les prix sont à peu de chose près les mêmes que ceux dans la rue et vous aurez un service de grande qualité et un chauffeur privé qui sera à votre disposition et vous servira de guide. Nous avons fait une demi-journée de visites de 9h à 15h et avons eu la possibilité de voir beaucoup de choses... cascade, rizière, temple, fabrication de café et vous pouvez prendre le temps que vous voulez le guide ne vous pressera pas.

Points négatifs: Le spa est peut-être a mon goût un peu simple d'une point de vue decoration mais les masseuse étaient très professionnelles. La seule chose que nous n'avons pas trop aimé c'était le petit-déjeuner qui n'était pas assez varié et manquait de goût.

Points positifs: Le personnel Top. L emplacement excellent. l hôtel dispose un moyen de transport pour visiter Ubud avec un chauffeur professionnel et qualifie avec un prix raisonnable. Petit déjeuner excellent. Piscine top

Points positifs: Absolutely amazing breakfast and beautiful rooms. The complimentary afternoon tea and snacks were a nice touch. Staff very helpful and friendly. Fantastic location.

Points négatifs: They could work on not having the pan flute on repeat at breakfast! The beauty of the jungle sounds would be enough.

Points positifs: Best hotel I stayed in my whole life in term of everything ! The staff is on top of things The hôtel is beautiful Location is absolutely perfect If I could rate 11/10 I would Bravo to the owners ! Good job

Points positifs: Le charme de l’établissement , le petit déjeuner d’exception, la gentillesse et disponibilité de l’équipe

Points négatifs: Les formalités administratives à l’arrivée trop longues ( vérification coordonnées bancaires ), les tarifs trop élevés du spa , mise à disposition de leur taxi très contraignante ( réservation 3 heures à l’avance , pour visite des rizières en cascade à 10 kms nécessité d’y rester 3 heures avec facturation à l’heure .. )

Points positifs: Amazing staff , very lovely and kind. Great location. Walking distance to central Ubud. Easy check in/out. We had a pool villa and it was very beautiful and clean. Lots of restaurant and bars easy access walking.

Points négatifs: There were kids and the pool area is intimate - so disruptive if you don’t have children. Also there was construction on the property and next door. Which was not told prior to booking or on arrival. So that was disappointing as the beautiful water and fire feature was not working.

Points positifs: Nice breakfast that you can chose from a menu (don’t expect buffet) and rooms are big and comfortables.

Points négatifs: It has bad acoustic, you can easily hear the noises of the people next door or downstairs. Terrible when this people are in group and decide to party.

Points positifs: The breakfast was delicious the place is amazing and the staff are excellent. If I will be back in Bali I will stay in Goya again

Points négatifs: I don't have any thing that I don't Like

Points positifs: Breaktast was excellent

Points négatifs: Nothing it was all very good.

Points positifs: The staff were absolutely amazing, so friendly and couldn’t do enough for you. Clean stylish rooms. Amazing location, you can walk into Ubud centre and to the monkey forest but they do provide a shuttle service if you want don’t want to walk. Delicious a la carte breakfast where your ordered food was made freshly. Wished we had booked longer there.

Points positifs: The pool was excellent. The food was great - especially the breakfast. Staff were friendly and helpful and the spa was very good.

Points négatifs: Nothing.

Points positifs: Everything

Points négatifs: Nothing to add

Points positifs: Location very good

Points négatifs: Over all it was all good .

Points positifs: Le personnel était irréprochable plus que parfait. Le petit déjeuner était juste fabuleux sans parler de l'hôtel en lui même juste splendide.

Points négatifs: Le manque de place autour de la piscine

Points positifs: The service, the facilities, the people were all so amazing, we will definitely recommend to others. We had a great time and enjoyed all the excursions we booked via the hotel from the bike ride to the sunrise volcano tour to the VW tour.

Points négatifs: The fine dining restaurant should be for adults only, we had dinner next to a family where the children were very noisy and then there was a baby from another table crying. The setting is so romantic that it doesn't make sense to allow children. Also, the wine pairing could have been better. We did say something so they gave us a discount which was very nice. We are elite ambassador status however this hotel does not participate in the Bonvoy program which was a surprise to us and it should have been better communicated.

Points positifs: Amazing staff, facilities, restaurants. Everything exceeded our expectations.

Points négatifs: Nothing

Points positifs: Service was exceptional with everyone from the general manager to the buggy drivers remembering your name and always serving you with a smile.

Points négatifs: Stunning view with an amazing location on the river. Beautiful interior design.

Points positifs: Everything

Points négatifs: Nothing

Points positifs: The view, serenity, quality basically every single detail in this resort is beyond this world!

Points positifs: It’s a beautiful hotel in a wonderful location, the staff is very attentive and helpful. Our ambassador, Niti, was just splendid, she gave the extra touch to make our stay just extraordinary!

Points positifs: Staff and food

Points négatifs: Nothing

Points positifs: BREAKFAST WAS FANTASTIC AND THE LOCATION WAS MAVELOUS

Points négatifs: NOTHING THAT I COULD THINK OF, EVERYTHING WAS HOW I WANTED IT TO BE

Points positifs: Overall, the atmosphere in the reserve is peaceful and absolutely amazing!

Points positifs: Le resort est absolument magnifique, niché au milieu de la jungle avec une vue plongeante à couper le souffle. Le service est absolument remarquable (même pour Ubud), un concierge sur Whatsapp est à votre disposition 24/24. Parfait pour des vacances en famille (il y a même un Kids Club). Mention spéciale pour les restaurants qui offrent un excellent rapport qualité prix pour ce type d'établissement de grand luxe.

Points positifs: It’s too gorgeous to be truth, but it exists!)

Points négatifs: Everything was just amazing

Points positifs: Tout. Sans exception!!

Points positifs: Tout

Points négatifs: N/A

Points positifs: Cet hôtel est parfait. Nous avions une suite avec piscine privée vue sur jungle et rivière. Magnifique chambre avec un bain de fleurs à notre arrivée. Le personnel est au petit soin et la cuisine est bonne. Nous avons opté pour le « floating breakfast » qui était aussi beau que bon. Mention spéciale pour le « candle Dîner » où j’ai eu une demande en mariage ! Bref cet hôtel est parfait pour les amoureux.

Points positifs: Le petit déjeuner en face la jolie vue et la rivière de l'hôtel.

Points positifs: The gardens are beautiful. The out look of the resort over the jungle and river while your having breakfast or by the pool is stunning.

Points négatifs: I would like to see them decorate The building with the standard rooms . They need to pretty it up with plants and a bit of decor like the Riverview villas .

Points positifs: The resort, in general, was as described and pictured - clean, tidy, with amazing views over the river valley. The staff were super friendly, helpful, and welcoming.

Points négatifs: The driveway was a bit steep for us - maybe it would be ok for experienced scooter drivers, but it wasn't for us! Walkable though :)

Points positifs: The room was amazing, we had a villa with our own pool. The staff were lovely. It wasn’t too far to walk into Ubud and to the Monkey Forest. The eggs for breakfast were perfect.

Points négatifs: The sides served with the American Breakfast while delicious, were a little cold.

Points positifs: L’endroit et juste formidable, et l’hôtel a vraiment beaucoup de charme! Excellent rapport qualité/prix

Points négatifs: Signal Wi-Fi faible dans les chambres

Points positifs: Location and view and exceptional staff.

Points négatifs: Nothing

Points positifs: Each morning there was a range of breakfast choices from the menu. The meals were large with a juice, fruit, coffee and main meal. The presentation was appealing and the food was quality with friendly attentive staff and a stunning view from the restaurant. We were in the Dragonfly suite on the second floor, Our room was spacious and had a balcony overlooking the pool and a valley view down to the river. The place was quiet and a short but up hill walk to a range of local restaurants. About a 10 - 15 minute walk into the market or in the other direction also about a 10-15 minute walk to the Monkey Forest. When our flight was cancelled the staff went out of their way to support us even offering to make us a breakfast basket at 3.00 in the morning.

Points négatifs: Our air conditioner didn't seem very effective but maybe it was because of all of the hot sun streaming through the many windows. On a positive note, the staff went out of their way to rectify the situation and also offered to change our room.

Points positifs: Staff was very kind. The view was fantastic.

Points négatifs: Breakfast was poor. Turkish breakfast can be added to the menu since there are many Turkish guests.

Points positifs: Le personnel est auX petits soins Le petit déjeuner est délicieux avec un vue magnifique. La chambre est splendide ! C'était notre voyage de noce et franchement c'était magique !

Points négatifs: Personne ne parle francais donc savoir se débrouiller en anglais

Points positifs: Location and staff

Points négatifs: Cleanliness. Also, the bathroom and toilet are poorly built. There was a persistent bad smell in the room.

Points positifs: Loved the views and the gardens were just beautiful. Rooms very neat and tidy. The service was great and staff were so friendly. Would definitely stay here again.

Points négatifs: I would of liked pool service to order a drink or a snack while in or around the pool. The lighting in the bathrooms when getting ready could be a bit brighter.

Points positifs: Staff were friendly and welcoming. The food was absolutely exceptional and the setting of the pool area was beautiful.

Points négatifs: The rooms are lovely but too dark. Needs more lighting and the entrance to the hotel from the outside is rather shabby. The bed is too soft so hurt my back.

Points positifs: Excellent design hotel! Stunning breakfast setting and delicious food. Cocktails at the pool are great! The staff are really amazing. My second visit highly recommend

Points négatifs: Nothing

Points positifs: A very stylish boutique hotel with attention to detail. Great food at the Copper restaurant with herbs grown at the hotel’s garden. Beautiful view from the swimming pool.

Points négatifs: If the hotel had a spa facility, we would have definitely used it

Points positifs: Excellent hotel. If you want to have a superb & extraordinary place to stay - Bisma Eight

Points positifs: perfect

Points négatifs: nothing to complain

Points positifs: Excellent petit déjeuner et très bon emplacement

Points négatifs: check in et out très laborieux personnel d'accueil au Parking peu aimable et sans attention

Points positifs: It was paradise in a great location. Walking distance to the Main Street of Ubud. Everything was well maintained and the pool was amazing!

Points négatifs: Everything was great!

Points positifs: Personnel aux petits soins, hotel moderne, un peu à l’écart mais tout de même central, très confortable

Points positifs: Excellent and delicious. Amazing staff. Great Coconut Mocha

Points négatifs: Room could have been further from stairs to lobby, however we understand the Hotel was at capacity.

Points positifs: Beautiful views, attentive service, amazing breakfast!

Points positifs: - Friendly staff - Nice and spacious room - Good location in the heart of Ubud - Infinity pool area - Despite the MANY issues (see below), the hotel Manager offered a massage or day trip (we appreciate the gesture although we had to negotiate it and it doesn't come close to the value we spent for 5 nights)

Points négatifs: We booked this hotel as a splurge for our honeymoon. It was the most expensive hotel we booked during our 2 week trip and by far the worst place we stayed. This hotel is a 3 star property trying to be a 5 star property. We have stayed in luxury hotels before and this is definitely not a luxury hotel. For the price they charge, it was a very disappointing experience. If the cost was half of what we paid we would have been satisfied, but it wasn't (i.e. $200 per night vs. $400 per night). See details below: - Construction ALL day, as late as 10pm (we had to call front desk to complain about the noise and were never told about the construction before our stay despite the Manager saying it's listed on their website which it wasn't) - Weird smell in the room - Paid for an upgraded room with canopy view and got a view of trees with no panorama whatsoever - WiFi was poor which should not be the case at a luxury hotel - Bathroom door fell off the hinges and staff had to come and fix it - Food was subpar (unripe fruit was served at breakfast which was the only time this occurred on our whole trip. We were also served a raw egg) - Not enough seating in the pool area. If you don't get there early, you will not get a spot in the sun or a spot at all - Cocktails at the bar were poor and expensive (i.e. served plastic glasses full of ice) - Overall vibe of the hotel was cold (i.e. not a social place) - Small gym and no spa

Points positifs: Incredible kindness and professionality from the staff Awesome swimming pool and views One of the best hotels in my life!

Points positifs: Très sympa !

Points positifs: Parfait séjour ! Tout était parfait ! Le personnel accueillant ! Spécialement Sutri, qui était adorable! Merci pour ce séjour inoubliable!!!!!!

Points positifs: The service was excellent!all the staf was smiley and helpful!

Points négatifs: The menu varietywas poor ,not a lot of things to try especially for the european people that dont like indonesian food!

Points positifs: breakfast was a good spread with the chef able to adhere to our requests

Points positifs: Cozy and pretty ambience, nice view from the room

Points négatifs: Slow service at the restaurant

Points positifs: Magnifique hôtel, dans un havre de paix, nous avons passé 4 jours et 3 nuits pour découvrir Ubud, le personnel a su toujours se montrer souriant et aimable, notre chambre été très grande, spacieuse et bien équipé ! Je recommande !

Points positifs: It was amazing, relaxing The staff were friendly and helpful The floating breakfast was a nice addition View from our villa was breathtaking

Points négatifs: The glass-like wall on the pool , it stands between you and the great view/feeling of the open air pool

Points positifs: Le personnel plus que adorable

Points positifs: A wonderful new hotel in Ubud, Bali. We stayed at the riverside villa. The bedroom was huge, with a very comfortable bed. Bathroom was well-equipped with a beautiful bathtub and romantic lighting. We were impressed with the variety and overall quality of the room service menu. Anything we tried was cooked to perfection. As other reviewers mention, staff was extremely helpful, friendly and made our stay perfect.

Points négatifs: The hotel advertises an option to replace the down pillow with a memory foam one, although they didn't have any available. If you wanna work on your tan, the main pool is in shade already around 1 pm - a day trip to one of the beach clubs might be a better idea.

Points positifs: une vue à couper le souffle personnel très souriant et à l écoute la navette pour aller au centre très pratique pour se déplacer les chambres magnifiques

Points positifs: belle vue et belle piscine

Points négatifs: petit déjeuner pas bon, loin du centre ville. De plus j'ai réservé une chambre avec jacuzzi sur le balcon hors ce n'est pas un jacuzzi mais une simple baignoire

Points positifs: La magnifique piscine débordante. La rivière et le holly water pool . La magnifique vue du balcon qui donne sur la rizière. Le personnel aux petits soins . Et la proximité du centre ville.

Points négatifs: Le buffet du petit déjeuner ainsi que le menu du resto que j’ai trouvé un peu limité.

Points positifs: Super lovely staff, everything was clean and the most beautiful views. They have free transport to ubud city centre which is so helpful. Nothing bad to say whatsoever!

Points négatifs: Absolute nothing!

Points positifs: Very quiet hotel despite it being a 5-minute ride from the busy areas of Ubud. Staff are extremely friendly and helpful, room is clean, in-room facilities and amenities excellent. The spa is not to be missed; they have a free yoga class at 4pm which overlooks the forest with river and greenery like something from a movie. I highly recommend it.

Points positifs: L’emplacement

Points négatifs: Manque d’entretien de piscine dans la chambre (il faut refaire la peinture des murs dans le côté jardin et piscine)

Points positifs: The breakfast was incredible- so healthy but also so many options. The combination of buffet and a la carte was a nice touch.

Points positifs: The staff were amazing. I’m vegan and gluten free and all the staff knew and took extra care - even providing vegan and gluten free pastries at breakfast for me. Anything we needed was brought or done quickly. Staff were intelligent and knowledgeable.

Points négatifs: Gluten free pizzas

Points positifs: The only thing better than the place itself is the staff. Everyone is wonerful and thoughtful and really just great. Como Uma will help you relax and find peace, surrounded by beauty and kindness. We never wanted to leave.

Points positifs: Breakfast excellent, location OK.

Points positifs: The hotel is beautiful and the staff were incredibly friendly and attentive. Perfect for a couple. Would highly recommend.

Points négatifs: Nothing!

Points positifs: Friendly staff Great complimentary daily yoga classes with an incredible view- highly recommend! Tasty breakfast Beautiful property design & greenery Very well-kept. Spotlessly clean and the gardens are beautifully maintained Close walking distance to restaurants and spas- on the same road Overall very relaxing

Points négatifs: Nothing to dislike. Perhaps a little pricey considering it is a 4-star resort. Nevertheless the overall experience made up for it and would return.

Points positifs: L'endroit est vraiment magnifique, dans un jardin tropical en bord des rizières. Les chambres sont dans des maisons typiques, elles sont spacieuses et très confortables. Se doucher dehors sur la terrasse privée au milieu de la végétation c'est unique vraiment. Sinon la piscine est superbe et grande, ce qui permet de vraiment nager pour ceux qui le souhaitent. L'espace spa est lui aussi tout à fait magique, calme et superbe, propice aux massages et à la méditation. La nourriture y est excellente et en particulier le petit déjeuner qui est exceptionnel que ce soit le buffet ou les plats à la carte. Enfin, le top du top c'est le service, et la gentillesse de tout le personnel. Ils sont en permanence à l'écoute et aux petits soins, c'est merveilleux. Voilà, rien de plus à dire, je recommande sans la moindre hésitation !

Points négatifs: Un peu excentré du centre d'Ubud, il faut prendre un taxi ou la navette de l'hotel, mais qui ne fait plus de rotation après 17h.

Points positifs: One of the most beautiful hotels ever. The rooms, the pool and the breakfast are incredible but the best thing about this hotel is the lovely staff! Everyone is just so nice. We will come back :)!

Points négatifs: The mosquito net above the bed had some holes and spots- it should be exchanged.

Points positifs: Food excellent. Grounds and rooms beautiful but best feature was the staff who were all outstanding

Points positifs: Great spa - treatments were great. Breakfast was very good. Great gym facilities

Points négatifs: Not many restaurant options. The front desk and housekeeping are not co-ordinated. The hotel pool was not very large

Points positifs: Un bijou niché dans la forêt ! La vue est époustouflante ! La piscine est très agréable et surtout très grande. Excellent restaurant même si un peu cher pour les prix pratiqués en Indonésie. Le service et le personnel de l'hôtel très compétents, disponibles et bienveillants à l'égard des clients. Ubud étant une ville très bruyante et pas mal polluée par le trafic auto, nous sommes restés dans l'hôtel pendant 3 jours et je dois dire que c'est le plus bel endroit que nous ayons vu à Bali. Ne pas hésitez à faire un tour au spa et son jacuzzi qui est le plus de cet hôtel . Je recommande fortement !

Points négatifs: Rien !

Points positifs: Exceptional customer service

Points négatifs: Design, amenities, and food

Points positifs: Beautiful location, very friendly staff, good food and incredible clean.

Points négatifs: Evening entertainment. No door to the toilet.

Points positifs: magnifique hôtel dans la végétation avec sa piscine de 35m de long . service et confort à la hauteur; excellent choix de massage, hammam et spa magnifique;. très belle suite confortable, lumineuse et bien équipée; très bons restaurants gastro le soir et PDJ très copieux.

Points négatifs: Nous étions 1 couple avec une ado de 16 ans dans une suite pour 4; 1 grand lit en bas et 2 lits simples en haut. le problème est que la salle de bain est vitrée, donne sur le grand lit du bas et qu'il n'y a pas de porte pour aller à la douche ou aux toilette. Open space sympa pour un couple mais intimité un peu compliquée au delà de 2 sauf pour les naturistes. Dans ce cadre magnifique et reposant, nous avons moyennement appréciée la musique club diffusée toute la journée au bord de la piscine; Ça dénote !!

Points positifs: Équipements de premier ordre. Environnement naturel. Qualité des aménagements.

Points négatifs: (A la marge) relatif éloignement d’Ubud / manque de navettes pour les transferts.

Points positifs: We had an amazing experience, our kids had the best time at Jungle Fish, food super nice, atmosphere very relaxing, staff great and the grounds fabulous!!!

Points positifs: Wow what a beautiful hotel extremely clean the team there is so so nice and so attentive I had the chance to turn 30 there and will never forget it ! Thank you for everything and we hope to come back anytime love this stay !

Points positifs: Staff was excellent, very service oriented. Nice facilities. Very nice pool area with good vibe. Spa facility high quality

Points négatifs: Food portions could be larger. Value for money on foodnhas to improve. Sometimes no warm water from the shower. Gym facility below standard.

Points positifs: This was one of the most incredible places I have stayed. The staff were amazing and made you feel so appreciated from the first moment. Pool and grounds are absolutely stunning as were the restaurants and spa. I did not want to leave and will definitely be back. I loved it!

Points négatifs: The 95 steps between the pool and our room would be tough for some.

Points positifs: Mr Morris and his staff were lovely and friendly and extremely helpful. I would definitely come back.

Points positifs: The resort was nicely located away from traffic and noises and in the middle of a forest. Parking space was available and didn’t have a problem finding room. Our reservation was for a deluxe suite with valley view. Suite was spacious and very quite. inner amenities were adequate, but the toilet room had no door, or curtain. If you are in the middle of the suite you will be to see the inside. We asked to have a curtain and it was installed on the spot! We loved their kitchen; Breakfast was delicious with very good portions. Dinner was as lovely as well and we enjoyed the food very much. Quite a variety of food and drink options. Grounds were organized, and the grass is well groomed, and everything looks quite tidy. swimming pool was amazing, it sort of a mini Olympic pool to, water temperature was perfect! Water was clean and you can tell the pool is well maintained, though you have take the stairs to reach it as it falls a bit below the other parts of the resort. There was a kids pool on the side which was a treat for my kids, yet it was very shallow. The pool was somewhat crowded. SPA services were so good, my wife and I enjoyed several treatments, and the masseuse were very good.

Points négatifs: .I have several reviews suggesting the management was allowing outside guests to use the swimming pool. I have seen a couple that was allowed to use the swimming pool in front of me. My guess as an establishment, you are allowed to make some money there, yet you need to think of paying customers residing. .The resort doesn’t offer any room service after 10PM. which was awkward to know the fact you not be able to order anything. The resorts shuts down lights at the common areas at 10PM, I personally like that, but that didn’t stop people in and near the pool to be quite! We can hear screams, yelling and shouting pretty much till probably 11PM. .Spa was very good, though it’s a tiring stairs going to and coming back from. The road leading to the resort of terrible! its a sandy and unpaved road. .Missing curtain of the toilet.

Points positifs: The scenery was beautiful .

Points négatifs: Food wasn’t so great tasted kind of bad at the jungle restaurant. Bed room have a lot of ants and they bite to . And I feel like they just over charging for everything even when I booked the most expensive room which is a Villa with my own pool . They still charge me for the mini bar and laundry when other Resort give it to you for free . And at night time it really dark they need to add more light on the alleyway . Their taxis services is expensive 500k and up for one way when other charge less than that for two way. Maybe they only charge high for tourists.

Points positifs: Vaste domaine qui ne peut pas être copiées

Points positifs: With my family , had the most amazing stay . So peaceful & tranquil , will defo be back & thanks to our amazing butlers xx

Points positifs: Fantastic amount of space and beautiful surroundings

Points négatifs: The restaurant is too expensive far better off going into ubud

Points positifs: The food and drinks. Great chef. The grounds are beautiful The estate is basic but gorgeous The ladies at the spa for massages were fantastic

Points négatifs: Very poor service. Our butler disappeared the day after our arrival. Hotel car never available. Transportation arrangements very bad and poor. Hotel arrangements unreliable. Poor service Not something to expect from a 5 star hotel

Points positifs: The view, rice fields, friendly staff

Points négatifs: Very limited in facilities. One restaurant only. Due to the fact the property has rice fields, lots of mosquitos. Had an unfortunate rat in my villa

Points positifs: It was simply beautiful.. the pictures on booking.com or on their website don’t do it justice. The staff are very attentive and make it a home away from home. It’s an experience you won’t forget.

Points négatifs: Mosquitoes.. but they’re everywhere in Ubud.. but the Chedi provides you with a full on kit to repel them and I only got bitten once in 3 nights.

Points positifs: Almost everything we have experienced and expect from a Chedi property.

Points négatifs: The one restaurant is not to the usual high standard of other Chedi properties. Whilst the staff are excellent, the service is painfully slow and the food is very average.

Points positifs: C'était notre deuxième séjour au Chedi Club à Ubud. Le cadre, les espaces extérieurs sont toujours aussi magnifiques et bien entretenu. Les lanternes allumées le soir, les fleurs mises sur les statues chaque matin, un vrai régal pour les yeux. La vue magnifique sur les rizières, un tableau dont on ne se lasse pas. La décoration de l'établissement, vraiment très joli. Nous avons aussi apprécié de ne plus voir les oiseaux en cage. La piscine de l'hôtel est magnifique. La proximité avec le centre d'Ubud. La gentillesse du personnel, son écoute et son amabilité. Le choix d'activités est sympathique et de bonne qualité. Le thé de l'après-midi et l'apéritif le soir ainsi que le pressing gratuit chaque jour sont appréciables. Le parking gratuit et l'organisation de la location du scooter par l'hôtel. La qualité du SPA, tant le soin du visage que le massage, de très bonne qualité.

Points négatifs: La qualité a baissé, les infrastructures deviennent vieillissantes au niveau des villas, il faudrait les entretenir davantage . Nous avons été très déçu de ce séjour. La première villa attribuée était bruyante (bruit de la route important la nuit), il y avait aussi de mauvaises odeurs à l'extérieur. On nous a changé de villa et la suivante qui était bien plus calme avait par contre des odeurs horribles d'égout en fin de journée. De plus, les portes fermaient mal et le ménage n'a pas toujours été très bien fait (gobelet avec des traces de dentifrice pas nettoyé, papiers sous le lit à notre arrivée) Le prix est du coup très cher par rapport à la qualité des prestations. La troisième villa était la bonne, mais ça a gâché le séjour, d'autant que nous y retournions pour fêter nos 10 ans de mariage et les 60 ans de mon mari… La manager a bien géré la situation et nous avons eu une compensation financière satisfaisante pour les inconvénients, mais nous aurions mieux aimé profiter pleinement de nos vacances. La qualité de la nourriture est très insuffisante pour ce type d'établissement, il vaut mieux manger à l'extérieur de l'hôtel, beaucoup de très bons restaurants à Ubud. La navette gratuite pour Ubud s'arrête beaucoup trop tôt le soir, le service est ensuite payant, dommage…. Un bar le soir avec de la musique, genre piano bar serait sympathique. Les groupes qui viennent à l'hôtel pour fêter des événements spéciaux, c'est assez désagréable, il y a du bruit, du monde et ce n'est pas très compatible avec ce genre d'établissement haut de gamme qui met plutôt en avant le calme, le nombre restreint de villas. Le service est particulièrement lent. Qualité-prix, pas très bon en regard d'autres établissements.

Points positifs: Tout. Le lieu est d une grande beauté , c'est reposant , zen et vert . La sérénité est au rendez vous dans cet havre de luxe.

Points négatifs: Nous étions en famille , et il nous a manqué une piscine peu profonde pour les enfants .

Points positifs: Excellency in every single detail, nature, quite,class, competent staff, food, villas

Points négatifs: Everything was superb

Points positifs: Cozy and quite

Points négatifs: Old furniture , hot water is limited

Points positifs: There’s a tranquil feeling to this place. Budi, the driver made the trip amazing. Loved the tour he gave me. Thank you for the great hospitality. You guys are the best.

Points positifs: Our butler Nick is extraordinary in carrying out his duties, kids look forward to seeing him everyday. Nick is indeed a gem of this hotel.

Points positifs: Stuff will treat you like you’re in HEAVEN Food is amazing Restaurant views is breathtaking

Points négatifs: Swimming pool level is 1.8m flat

Points positifs: Incredible tranquil and stunning location with wonderful staff and amenities, one of the best hotels I have ever stayed in, and I travel 2-3 months a year!

Points positifs: The staff was amazing. Nothing was too much trouble for them. Everything is taken care of and staff always on hand to fulfil any of your requests! The property was very clean and love the jacuzzi tub in the bathroom! The pool size was extremely good for the two bed villa. Most comfortable lounges by the pool. Design and lay out of the our two bed villa was superb and so were the garden surrounding it. Fab view of the coconut trees from our sun lounges. Definitely recommend the complimentary bike ride around the rice fields and village. Cooking class was fantastic and food was delicious! Loved the champagne on arrival and also a private shuttle service anywhere in Ubud as the property was a short drive from the centre. This service was a very handy option that is included in the price of the hotel which saved a lot of the hassle of hailing down taxi’s. Love this service!

Points positifs: Everything is amazing !

Points négatifs: Nothing

Points positifs: We loved the fact that it wasn’t in the ubud center, making it a quiet place for family (superb view at breakfast, overlooking the rice terraces!). Samaya also offers free shuttle service for pick-ups and drop-offs at anywhere in the ubud center so it really doesn’t matter that it isn’t in the city center. All staff was super friendly and responsive. Thanks for the experience!

Points négatifs: A bit dark in our villa; more lights would be great.

Points positifs: An exceptional staff, when i arrived they told me dial the magic number 0 for any assistance, i thought is was like any other hotel... They provide drop off and pick up anywhere in Ubud at anytime, golf cart anytime, clean the room, provide extras like fens on the pool for kids protection, and best ever concierge service. also their spa is one of the greatest I've been to.

Points négatifs: Nothing

Points positifs: Pool, hotel view

Points négatifs: Old hotel, manager not professional ,not deserve the high ratings

Points positifs: Navette gratuite pour aller à ubud centre

Points positifs: Very thoughtful, kind and helpful crew, fine dining with very romantic atmosphere at swept away restaurant, a la carte breakfast at it‘s best, convenient shuttle service upon request with pickup confirmation via whats app, lovey rooms with a lot of privacy and own pool! We would come back any time!

Points négatifs: nothing, all perfect

Points positifs: Staff were extremely polite and seemed interested in our trip. Went to extra effort to hide romantic dinner from my wife. We were never disappointed with the food on offer, very nice breakfasts, loved the crispy duck! The black coffee at breakfast was one the best I've had when staying at a hotel/resort.

Points négatifs: Would be nice if net prices were shown on menus/pricelists instead of adding 20% gst after.

Points positifs: The breakfasts were great and the staff always very attentive and friendly. Our manager Putu was very helpful and lovely to us.

Points négatifs: We look forward to when the Hill View Room, which we had booked, will be ready. The Hill Side Room was still fine although I would have preferred the view. Maybe next time!

Points positifs: L'accueil Le site d'exception face à la jungle Le personnel extrêmement prévenant, chaleureux Le pool side La Villa avec piscine Le Riom service Le calme environnant loin du tumulte de Ubud centre

Points négatifs: Rien

Points positifs: Beautiful setting in the jungle

Points négatifs: Nothing

Points positifs: L’établissement / La piscine / l’accueil

Points négatifs: RAS

Points positifs: The hotel was like a hidden gem in Ubud's chaotic environment. It has nice rooms with the view of forest. In the morning we had breakfast by the jungle and the infinity pool view. The restaurant's breakfast menu was changing on daily basis, which we quite enjoyed. Also, the staff was wonderful; they all remembered every detail about us which made us feel as we are cared. By the way, thank you for the anniversary cake and goodbye cookies. You were the best part of our holiday Komaneka.

Points négatifs: Once we had a cockroach in the room and if you are afraid of lizards they may come in the room through the balcony at night. But of course, this is nature. We tried to adapt to some extend.

Points positifs: Exceptional property!

Points négatifs: Nothing. A little out of town but that made it quiet.

Points positifs: Balcony view was amazing. Feels like living in the jungle with an insects orchestra performing at night time. Totally epic! Breakfast and afternoon tea were awesome too. Restaurant and cafe staff were so attentive and friendly.

Points négatifs: The second last day one of the front reception guy arranged a local tour driver for us, who were later found hardly speak English and a little bit impatient during the trip. The driver even intended to charge me extra$ due to the traffic jam. Suggest you find local driver by yourselves and price would be much more reasonable. One more thing I wasn’t happy with is that one of our room tuberose(I booked two rooms) had been removed straight away the second day and the fruit platter hadn’t been refilled from the second day. I spoke to front desk staff no responding action. This shouldn’t happened in the 5 stars hotel!

Points positifs: Breakfast is very good, but lunch is not good for me. Facilities are clean and good, but location is so uncomfortable by walk or car. Taxi fare is so expensive.

Points négatifs: Breakfast is very good, but lunch is not good for me. Facilities are clean and good, but location is so uncomfortable by walk or car. Taxi fare is so expensive.

Points positifs: I have stayed at the Komaneka Bisma a few years ago, staff very nice and very helpful. I think the hotel needs to review the breakfast its more like you are having lunch or dinner, strange choices. We were a group of 5 people and never got to actually sit on the balcony or in the dining area for breakfast. We sat almost in the hallway to the side and didn't offer to set up another table, a little disappointing. Rooms were excellent and staff always very helpful. The hotel organized for us to visit the sister hotel for afternoon tea, it was amazing. We were driven there and back and treated like royalty thank you to all the acting Manager and Nina at reception beautiful afternoon.

Points négatifs: Breakfast staff seemed a little confused sometimes and choices were a little strange.

Points positifs: Le personnel et les petits déjeuners

Points négatifs: Rien

Points positifs: Staff were incredibly friendly.. welcomed us as if we were family or close friends, prepared our room very quickly.. room was amazing with an outstanding view, clean and comfortable. The swimming pool is magnificent

Points négatifs: Nothing

Points positifs: Tout !! Rien a dire ! Tout était parfait ! Une attention du personnel remarquable !

Points négatifs: Rien !

Points positifs: Great staff, beautiful grounds, rooms were very clean and in excellent condition. The pool is stunning set in a lush surrounding.

Points négatifs: The international food was average, stick to the local dishes which were really good.

Points positifs: Selection was good but, the staff could be a little faster and attentive.

Points négatifs: Service and food could be better.

Points positifs: Je pense que ce n'est pas un hôtel mais un domaine incroyablement magnifique Je n'ai pas les mots en tout cas je reviendrais !!

Points positifs: Everything was very nice : breakfast, yoga classes, kind and helpful staff...

Points négatifs: Hotel is amazing!! Just as an idea, more cheese options might be added to breakfast buffet (there is only one cheese) and toilet paper is very thin and not user friendly

Points positifs: Staff is very nice and cordial.

Points négatifs: They need to increase the number of buggy cars. I had to wait an hour 3 times for a buggy and this spoiled the day for us.

Points positifs: Room service provided breakfast after 11am, and also cocktails half hour after bar closed. Going a little bit further to please customer is the difference between any 5 star hotel and one that makes you feel like a customer in a 5 star hotel.

Points négatifs: Breakfast finish at 10.30 in restaurant

Points positifs: Le cadre, le parc, le Spa, l'espace de la chambre et les magnifiques piscines.

Points négatifs: Les horaires (toutes les deux heures) de la navette qui emmène au centre d'ubud.

Points positifs: Very clean, nice people, the greatest scenary everywhere in the resort which looks much better than what i saw on picture

Points négatifs: Nothing

Points positifs: Maya resort is a very clean, nice and wonderful resort with incredible view. The breakfast is amazing. The staff is very nice and they are trying to help you all the time. The prices for wine or alcohol are a little bit expensive but we had a very nice experience there. We stayed 4 nights but for sure we would like to stay for 4 more.

Points positifs: Such a beautiful setting, immaculate gardens and rooms. The staff were all so lovely and attentive, the perfect resort for four days of relaxation and pampering.

Points positifs: Beautiful and very instagrammable pools. Impeccable service from everyone. Magic location, especially the spa by the river. They cleaned the room 3-5 times a day. Unforgettable stay!

Points négatifs: There was a little problem (noise from outside), but it was solved professionally with a free spa session. Maybe there could more sunbeds by the pool. Otherwise no complaints.

Points positifs: Great ambience.

Points négatifs: Need more variety.