Hôtels à Ubud

Points positifs: Vue magnifique Piscine à débordement Impeccable

Points négatifs: La réception était très désagréable

Points positifs: chambre exceptionnel meme mieux que sur les photos, le personnel d'une extrême gentillesse, bienveillant.. Tout était parfait et je recommande fortement cet établissement qui est digne de grands hôtels de luxe

Points négatifs: Rien tout était parfait

Points positifs: Le personnel est très attentif et très souriant, la chambre est magnifique, la baignoire n’en parlons pas (incroyable), l’emplacement idéal, le petit déjeuner au top, et la piscine est paradisiaque !

Points négatifs: Peut être juste le bruit venant du rez de chaussée alors qu’on était au 3ème, et le bruit de la clim mais pour être pointilleux car sinon c’est vraiment le confort.

Points positifs: Très bel hôtel, bien placé dans le centre. Piscine agréable. Chambre spacieuse et propre avec terrasse et vraiment bien équipée. Lit très grande et comfortable, frigo, bouilloire, the, coffre fort.

Points positifs: This was by far our best stay in Bali! The location is very very good, you’re walking distance from monkey forest, many cafes And restaurants, temples And a big store closeby. Also the hotels restaurant is amazing, try The pork ribs And The oreo latte is also delicious! The rooms are beautiful And spacious, we liked The swimming Pools And gym very much. Also a big thank You for The staff working on Nyepi, they did more than their best to make our stay perfect! When we return, we Will stay here again for sure!

Points positifs: The staff were lovely and friendly. The food was very nice and the hotel was stunning and very clean. Considering it is in the centre of Ubud the hotel was very peaceful and tranquil. Would definitely stay there again!

Points négatifs: I felt the food in the restaurant was slightly overpriced but was always very nice. The main thing though is that the complimentary water (and the water sold in the restaurant) are very small bottles. We went during Feb and in that heat it just isn't enough mineral water.

Points positifs: Extremely clean and friendly staff

Points négatifs: Toilet smelt

Points positifs: Very complete property and also well maintained

Points négatifs: Nothing to mention Property is very good

Points positifs: Free room upgrade, nice pool area and few complimentary bottles of water per day. Good air conditioning.

Points négatifs: Not a lot of breakfast options, especially for Europeans. Dated and dirty furniture in room and on a balcony.

Points positifs: Room was lovely, despite facing some backdoor work area very quiet. We very much enjoyed bathroom facilities.

Points positifs: Room,service from staff

Points négatifs: V sml gym

Points positifs: Un merveilleux hôtel très propre les gens sont très sympathique il y a leur propre gel douche shampoing et après shampoing d’une grande qualité, le petit déjeuner peut être servie soit à la carte ou au buffet le cadre est magnifique et l’hôtel très calme je recommande fortement.

Points positifs: Everything!

Points positifs: Location was great and the staff were very helpful. Stayed in a private villa with pool and the place was kept really clean. Enjoyed the place every bit of it. Kids will love playing with/taking care of pets like geese, ponies, cows etc...

Points négatifs: Got body massage done in the resort, felt prices were bit expensive and massage could have been a bit better.

Points positifs: Tres bel hotel. Tres beau emplacement en pleine nature et tres grand. Personnel souriant et aimable mais trop de petits en formation qui font de leurs mieux. Le seul inconvénients est le prix des restaurants qui sont gastronomiques. Un grand merci pour nous avoir upgrader en suite montagne avec une magnifique vue.

Points négatifs: Les prix des consommations

Points positifs: The beauty and size of the premises was excellent. The people were always helpful.

Points négatifs: Cost of food was a bit of a detraction from the experience. This forced us to go to town for meals. Also free shuttles to the center were not frequent enough.

Points positifs: La villa assez grande et piscine à l’eau non salée

Points négatifs: Les toilettes très sales La piscine jamais lavées Le service du soir jamais effectué Les restaurants très très chers Pas beaucoup d’intimité à travers les bambous pour séparer la terrasse du jardin collectif

Points négatifs: Tout était parfait

Points positifs: Emplacement au cœur des rizières. Personnel très agréable et aux petits soins. Magnifique villa avec piscine privative. Idéale pour se reposer et se ressourcer.

Points négatifs: Petit déjeuner très cher pour une qualité moyenne.

Points positifs: Easily the best accommodation I have ever had, lovely service and exceptional food

Points négatifs: Nothing, all amazing. There could be another big communal pool though.

Points négatifs: Problème d’odeur Dans les chambres!!

Points positifs: Staff was generous & welcoming ...property was so well located .

Points négatifs: Washrooms were really not as per expectations ...

Points positifs: I loved everything about my stay in Visesa. The rooms were very comfortable and set within stunning grounds. The staff were fantastic and could not do enough to make to make your stay as comfortable as possible. The facilities were also to a very high standard and thoroughly enjoyed my treatment at the spa. Thank you for a very relaxing stay.

Points négatifs: There was nothing I could fault with this hotel and have already recommended it to my family and friends.

Points positifs: It is clean and staff is nice

Points négatifs: Location is just way far from anything at all. It is nit worth staying.

Points positifs: Beautiful, peaceful and it had a delicious breakfast

Points négatifs: Staff don’t respond to requests - we asked for cups and plates to the room - the request was ignored. Our internet wasn’t working, they promised to fix it in 10mins, they never returned. Disappointed with the service - it’s not value for money. Telephone wasn’t working & the cellphone they give you is slow and practically useless. If you have no patience, don’t go here.

Points positifs: I love how beautiful the resort was. Every inch of it was beautiful. I loved the infinity pool on the roof of the Plumeria restaurant. I spent many afternoons tanning there, it felt private and secluded.

Points négatifs: The location of the resort is a bit remote. It's far from anything and you can't travel cheaply around from the resort. Many of the things on site are very expensive for Bali. A massage is 6 times more expensive at the resort than if you walk a few minutes down the street to a local masseuse.

Points positifs: Accueil ++ Chambre ++ Restauration ++ Lieu ++ Navettes gratuites pour aller dans le centre ! Je recommande a 100%

Points négatifs: Nous avons tout aimé

Points positifs: Myself and my partner just left Seminyak/Kuta area and we’re in need of a wind down with lots of relaxation. This was the perfect place to be. Amazing hotel with fabulous facilities. While we were here we both got the couple hot stone massage which was out of this world. After trekking through many of the attractions around Ubud this massage is just what was needed . Overall too marks, and if I return to Ubud again, this is exactly where i will be staying

Points positifs: Des jardins et piscines exceptionnels! Un charme fou. Personnel attentif et prévenant et un service parfait. Belle chambre spacieuse avec spa privatif. Service de navette gratuit pour Ubud qui compense le fait que l hôtel soit un peu excentré, mais comment avoir un tel parc centre ville!

Points négatifs: A part le manque de bacon au petit déjeuner rien d’autre à dire !!

Points positifs: resort was beautifully decorated.

Points négatifs: to far out of town. restaurant meals were average. laundry service expensive.

Points positifs: Le personnel est bien présent et à l’écoute

Points négatifs: Le lieu mériterait un rafraîchissement pour le mettre en valeur et révéler tout son charme et potentiel

Points positifs: The staff overall was very friendly and helpful

Points positifs: Property location and the staff are excellent

Points négatifs: The morning breakfast selection is limited, the restaurant charges are very high for the standard of food and drink they have And the drainage is poor

Points positifs: Un palace magnifique bien situé à Ubud, les piscines de l'établissement ouvertes jusqu'à 22h, le petit déjeuner était copieux, la propreté des chambres.

Points négatifs: Plus de navette vers Ubud serait un plus.

Points positifs: Le restaurant n’est pas à la hauteur, et c’est dommage ! Nous avons réservé une sortie, hélas un bus non climatisé et non ventilé, on s’est vraiment trouvé mal. Bien dommage pour un établissement de cette classe ... Expérience mitigée.

Points négatifs: Ce que j’ai dis plus haut

Points positifs: Le petit déjeuner est top, l'hotel est ravissant, si grand qu'il vous permet d'être seul un peu partout (nous y sommes allés fin septembre).

Points négatifs: Le prix de la laverie est vraiment démesurément cher, faites attention à ne pas vous faire avoir ! Une partie de l'hotel colle une école qui fait également concert le soir, donc pour la tranquillité ce n'est pas ça. De plus, l'isolation est extrêmement faible, nous entendions nous voisines rigoler et discuter...

Points positifs: The employees are very lovely, smiling and helpful at this hotel. I enjoyed my trip there thanks to them.

Points négatifs: We asked to for another room as the first room did not have any window. How is this possible ? The WiFi is very bad and should definitely be improved. The quality is simply not acceptable. Some improvements are also recommended with regards to the food. The prices at the hotel restaurant are too high for the quality especially if you compare with what you have in Ubud center real restaurants. The General manager needs to take some action to improve the overall quality because the venue is beautiful and the staff amazing.

Points positifs: Luxury and relaxation

Points négatifs: Nothing

Points positifs: Good hotel in quiet location. Good staff. Shuttle bus to Ubud central.

Points négatifs: The gym. The equipment was old and clunky, there were no weights and with the heat and humidity the only opportunity to work out was early in the morning as the gym was outside with no fan or air conditioning. A poor gym experience.

Points positifs: La sympathie du personnel

Points négatifs: La proprete: trop de poussiere dans cet hotel

Points positifs: The room is beautiful, especially the bathroom!!

Points négatifs: The bed is not comfortable... it was too hard... i would give a score 9 if the bed is better.. but now i'll just give 7.5

Points positifs: the personnel are really very friendly and also very helpfull. The environment is also very familiarly because they call you by your name. Another fact is that they provide computers with free internet so that information about the location could be found. the hourly shuttles to the city center of Ubud is also organised very good and we are also very thankfull that the shuttle waited 2 hours at the airport due to our delay of the plane.

Points négatifs: our room has a leak on 1 wall and this is something not that good.

Points positifs: salle de bain gigantesque et magnifique, chambre très confortable.

Points positifs: Hôtel superbe, raffinement des chambres, villa indépendante avec petite piscine privative et salle de bain extérieure, personnel soucieux du bien- être de la clientèle, navette toutes les heures pour le centre d'UBUD, un chauffeur de l'hôtel venu nous chercher à l'aéroport gratuitement

Points négatifs: Non

Points positifs: l'accueil est parfait - la navette jusqu'à la ville est tres pratique

Points négatifs: la salle d'eau pourrait etre d'un plus haut niveau - le petit dejeuner est repetitif

Points positifs: L'hotel, les jardins, les chambres, ont beaucoup de charme. Impression de luxe et de sérénité. Le personnel est à l'écoute, serviable.

Points positifs: Very comfortable hotel with great services. A little bit far from centre of Ubud but hotel shuttle goes every hour so no problem with that. Hotel staff was one of the best I met at Bali.

Points négatifs:

Points positifs: The rooms were very spacious and villas nicely located around the resort. Staff was very polite and helpful but they did appear to be a bit inexperienced at times. The restuarant was expensive but ee enjoyed our meal in the restuarant.

Points négatifs: The best pool (Sunrise Pool) was located along the far side of the hotel and access was either thru the reception or along the front of the buildings. It would have been more practical to have access from the rear of the buildings or from the other pool.

Points positifs: The experience! We wanted to have some relax and soul recharge for our trip to Ubud, and ended up we had the time of our life! all well taken care of, and cater to your individual needs. Every staffs were so helpful, and our overall stay was perfect. We travel with kids, and even the kids love it.

Points négatifs: none

Points positifs: Service was exceptional with everyone from the general manager to the buggy drivers remembering your name and always serving you with a smile.

Points négatifs: Stunning view with an amazing location on the river. Beautiful interior design.

Points positifs: Since we get in to this hotel, we liked the all Atmosphere, the employees are very professional, the place is amazing, our room was really nice and I did live the bathroom. Perfect dinner at Kubu, best restaurant in Ubud, don’t go any place before try this one.

Points négatifs: No complains.

Points positifs: We stayed at this hotel for our honeymoon after some friends who had stayed here as well recommended it. There are no words to describe how happy we were—and still are—that we listened to them. We stayed at a private villa that includes a terrace, pool, and “living area”. It seemed expensive at first but it was well beyond worth it. the service was out of this world to the point where, when we left, the general manager of the hotel introduced herself in Spanish and asked us about our stay, staying with the farewell committee of the staff. So: yes it is expensive but you definitely get more than what you pay for in experience, service, and quality.

Points positifs: We loved this Hotel, specially Mr Agung, our Buttler. He was very proactive and highly professional work to make our stay in Ritz Carlton Reserve in Ubud UNFORGETABLE. We travel all around the world, and so far this Hotel remarks for the Best of all time, respecting the conservation of the natural resources, environment and the unique culture of Ubud. We would like to emphasize that Ritz Carlton Reserve Mandapa pay attention to every small detail and offers a very high luxury, excellence and superb Service! We really appreciate all but we specially highlight to Agung efforts last minute Tour arragements, getting us reservation for the fabulous Concoon Dinner and Call for urgent Doctor's appointment

Points négatifs: Um Santuário perfeito, nada de menos bom apontar

Points positifs: This hotel is on an another dimension !

Points positifs: Le resort est absolument magnifique, niché au milieu de la jungle avec une vue plongeante à couper le souffle. Le service est absolument remarquable (même pour Ubud), un concierge sur Whatsapp est à votre disposition 24/24. Parfait pour des vacances en famille (il y a même un Kids Club). Mention spéciale pour les restaurants qui offrent un excellent rapport qualité prix pour ce type d'établissement de grand luxe.

Points positifs: Séjour parfait le personnel va au devant de vos attentes

Points négatifs: Je cherche encore ...

Points positifs: Tout. Sans exception!!

Points positifs: Très sympa !

Points positifs: +Room is definitely a 5* with ambience, decoration, amenities, safety, balcony! This hotel seems to be very safe (in terms of ability to close doors or not seeing any animals or leftovers after the animals in the room :) +value for money for the stay +pool and sundeck area is nice +hotel is in the jungle, therefore at nigh you can enjoy all possible meditation sounds of nature +I would stay again, but food possibilities and coffee needs to be seriously stepped up for a 5* hotel (you need a good coffee, vegetarian menu, vibe that suggests a good dinner in restaurant) +staff

Points négatifs: -Cappuccino was a disappointment, and no vegetarian options for breakfast. -I checked in ~1am, after 20+ hour flight, the receptionist tried so hard to manage everything at exact moment(disregarding my inability to capture the information)...that he simply annoyed me and check-in took forever. -Staff is very helpful and trying to help by all possible means, but with guests, that are lacking manners (i.e bringing their own, very loud RnB music and playing it all evening by the pool despite the fact that they are not the only ones in the hotel(my room was just by the pool) they are unable to manage properly as per 5*. From one side guests lacking manners is not a problem of a hotel, from another...they are. -if you are staying in the room (not villa) there is no "cool bar or lobby" to have a glass of wine or simply chill out enjoying the view, those areas are a bit lonely and needs some adjustments, so if you want to hang out in evening, you need to consider going to Ubud centre (10min ride)

Points positifs: This resort becomes one of our favourite resorts and for sure we'll come back later . We liked everything starting from lovely staff crews to the amazing villa and great food at restaurant . And we're personally thanks all housekeeping crew for the lovely touch on the room at the day we arrived .

Points négatifs: Every thing was awesome ♡

Points positifs: Villa avec piscine individuelle située au calme. Le personnel charmant, toujours à votre écoute pour rendre votre séjour agréable. Le petit-déjeuner.

Points négatifs: Le lit bruyant, grincements lors des mouvements. L'odeur d'humidité de la chambre, pas aérée avant notre arrivée, ni pendant le nettoyage quotidien. Les tentures et rideaux intérieurs assez hideux et pas adaptés à un climat aussi humide, garde l'humidité et mauvaise odeur. La piscine au soleil que le matin tôt. L'emplacement de la villa, trop bas dans une gorge, pas de vue.

Points positifs: La piscine était bien entretenue, le personnel était agréable , la végétation entourant l'hôtel et en dernier lieu la serviabilité et l'honnêteté du personnel.

Points négatifs: Personnellement ,le prix était raisonnable ,le rapport qualité prix est bien justifié. Rien a reprocher ,

Points positifs: Verrrrry kind people their If i will go back because of them Thank you a lot The light need to be re-evaluate other wise it was wander full stay

Points négatifs: Light

Points positifs: Every thing

Points positifs: Lit king size La baignoire outside La vue sur les rizieres

Points négatifs: L’emplacement Le petit dejeuner L’espace piscine trop petit

Points positifs: La vue de la chambre, la décoration de la chambre, le personnel aimable et professionnel.

Points négatifs: Pas beaucoup de choix au petit-déjeuner.

Points positifs: Everything was great. Especially stuff

Points négatifs: -

Points positifs: Absolutely everything. Modern and luxurious room, lovely staff, unbelievable views overlooking the jungle.

Points négatifs: There's nothing I can write here. Perfect

Points positifs: Everything else was great!

Points négatifs: Staff doesn't speak English well enough..

Points positifs: La gentilesse et la serviabilité du personnel. Une navette est disponible pour vous emmener où vous souhaitez. Tres propre.

Points négatifs: Malheuresement, la piscine et les transat sont à l’ombre toute l’après midi... dommage.

Points positifs: Amazing yoga terrace with daily classes from a very professional teacher. Beautiful nature and convenient location. Truly welcoming and helpful staff. Vegan options on the menu. Very fresh food. Really good quality massage. Well equipped gym. Convenient location away from the main noisy part of Ubud but less than a 5 min drive.

Points négatifs: The water in our private villa pool was too cold. But we didn't even bother complaining because everything else was wonderful.

Points positifs: L’emplacement

Points négatifs: Manque d’entretien de piscine dans la chambre (il faut refaire la peinture des murs dans le côté jardin et piscine)

Points positifs: Wonderful pool villa with view on the rainforest valley

Points positifs: Tout était absolument parfait, je rêve déjà d’y retourner

Points positifs: Everything starting with the staff, the facilities, the villa. Everyone is so friendly and thoughtful. The facilities are fantastic including the gorgeous pool, the spa, the afternoon yoga. Highly recommend it! The yoga instructor Boodi was particularly fantastic, I went to three of his classes during my stay and loved each one, lovely experience. Also the spa staff was great, really enjoyed the experience.

Points négatifs: Nothing

Points positifs: L'endroit est vraiment magnifique, dans un jardin tropical en bord des rizières. Les chambres sont dans des maisons typiques, elles sont spacieuses et très confortables. Se doucher dehors sur la terrasse privée au milieu de la végétation c'est unique vraiment. Sinon la piscine est superbe et grande, ce qui permet de vraiment nager pour ceux qui le souhaitent. L'espace spa est lui aussi tout à fait magique, calme et superbe, propice aux massages et à la méditation. La nourriture y est excellente et en particulier le petit déjeuner qui est exceptionnel que ce soit le buffet ou les plats à la carte. Enfin, le top du top c'est le service, et la gentillesse de tout le personnel. Ils sont en permanence à l'écoute et aux petits soins, c'est merveilleux. Voilà, rien de plus à dire, je recommande sans la moindre hésitation !

Points négatifs: Un peu excentré du centre d'Ubud, il faut prendre un taxi ou la navette de l'hotel, mais qui ne fait plus de rotation après 17h.

Points positifs: The beautiful setting, the exceptional staff and the amazing yoga classes

Points positifs: Whole hotel is amazing, very nice location

Points négatifs: It has a feeling that hotel is not new, build more than 10 years ago ;)

Points positifs: Tout était top ! Petit-déjeuner super ! Différentes options pour chaque repas, super.

Points positifs: We had 2 villas with and adjoining gate in between. The view was spectacular over the jungle with a little infinity plunge pool. Breakfast was amazing and so was their Italian restaurant.

Points négatifs: It was little too far outside Ubud, with traffic it could take 30mins.

Points positifs: Hotel made a lot of efforts to make our honeymoon stay memorable. We really loved the stay, the property was beautiful and the staff was most courteous to make our stay very comfortable, will definitely recommend, and would like to visit again

Points négatifs: Loved everything at Como Uma. More than satisfied

Points positifs: Tout était incroyablement parfait!

Points positifs: Impeccably designed in a tasteful,minimalist Asian fusion Not too big,so always room for guests in lounge, poolside and Restaurant One of the most innovative, healthy breakfasts you could find....no request on any variations was ever a problem All the staff know your name from the first day, and are friendly and curious without being invasive Management needs to be congratulated on superlative training

Points négatifs: The big noisy group who arrived and killed the ambience

Points positifs: Good location. Very helpful and always smiling staff. Dewa was always available to assist. On top of all - the most recommended attraction: FLOATING BREAKFAST.

Points négatifs: Nothing. Plan to recommend it to all my friends.

Points positifs: Rien de mieux que cet établissement parfaitement situé à l’écart de la rue à Ubud juste à côté de la forêt des singes... Tout y est absolument parfait!!! Le personnel est d’une gentillesse très attachante. Le petit déjeuner, un régal... Le restaurant en général d’une qualité et d’un service digne de très grands restaurants français avec des dressages surprenants. La villa en elle même, l’impression d’être dans une bulle sur l’eau, très lumineuse, moderne, parfaitement équipée. Les jardins très bien entretenus, et d’un calme très reposant. Allez y les yeux fermés!

Points positifs: Belle et grande piscine. Jacuzzi chauffé. La nourriture du restaurant. Confort de la chambre. Personnel souriant.

Points négatifs: La piscine non chauffée des villas, le manque de serviettes pour le visage et de savon. Les singes qui sont entrés dans la chambre pour voler des fruits!! Devoir attendre le contrôle de la villa après le check out avant de pouvoir prendre le départ pour l'aéroport. Absence de buffet au petit-déjeuner.

Points positifs: The service, the room this hotel is first class! I would go back anytime

Points positifs: They are very helpful and very good services I strongly recommend

Points négatifs: Nothing

Points positifs: Excellent service. Good breakfast even though I was expecting a buffet. But after 3 hotels they all propos a la carte breakfast

Points négatifs: Old TV (even if flat screen) for a 5 start hotel. You would expect these smart LED TV that are cheap here in Asia

Points positifs: The hotel is beautiful and from our room, the restaurant, was close enough to be comfortable. The ambiance was relaxing an the closeness to the pool was great! All amenities on the room were exceptional and when we missed breakfast they gave us sandwiches to go :D Also, our room was far enough to keep you away from Ubud noise.

Points négatifs: The hotel lay out is a little difficult, involves a "long" walk to the rooms on the back. They have a golf car to help, we didn't ask for that and it wasn't offered to us, but I saw some other guests using it to come and go from reception.

Points positifs: Perfect location, very helpful staff made us feel very welcome

Points positifs: tout était parfait, 5 jours de reves dans cet hotel, je retournerai certainement. le meilleur hôtel que nous avons fait a bali. ma femme était malade et le staff, nous a envoyé a plusieurs reprises des boissons chaudes et prenait de ses nouvelles. on est super bien accueilli. l'emplacement est parfait et tout est a côté allez y les yeux fermés

Points négatifs: rien..

Points positifs: We stayed in one of the private pool villas and was amazing. Very comfortable and private. The staff was amazing, very kind and professional. It was my wife’s birthday and I ask them to prepare a romantic dinner by the pool and they made everything special . The location is also great, just walking distance from the monkey forest and also easy to get to other destinations by car . I would recommend the hotel to all my friends and I will also return in the future. Many thanks to the staff for making everything so perfect. :)

Points positifs: Le personnel de Kamuela nous a fait passé un séjour de rêve, sans être trop intrusif les serveurs ont toujours eu un petit mot ou une attention pour embellir la journée. Cet hôtel est digne d’un 5 étoiles français. Nous n’avons rien à redire.

Points positifs: The staff was phenomenal. Guests are treated like royalty. This was a 5 star experience all the way around.

Points négatifs: The swimming pool was closed for renovation and jack hammers were going all day building a wall next to the restaurant. Also payment was taken in full two days before we arrived so you could not cancel your stay and go elsewhere.

Points positifs: L’emplacement est parfait. La piscine est également splendide. Nous avons apprécié le ménage effectué 2 fois par jour, le petit déjeuner à la carte et l’afternoon tea. Le personnel est au petit soin.

Points négatifs: Le lit double était en fait 2 lits assemblés. Le bâtiment peut apparaître vieillot sous certains angles.

Points positifs: La perfection ! Que demander de plus ? Chambre très spacieuse, propre, avec une vue magique chaque matin (et le summum : le chant des oiseaux). Piscine magnifique, personnel adorable et aux petits soins, avec de petites attentions tout au long du séjour. Un petit déjeuner à la carte différent chaque matin et délicieux. A l’écart de l’effervescence du centre d’Ubud mais très accessible (nous avons tout fait à pied). Un séjour magique !

Points négatifs: Tout était parfait

Points positifs: Stuff was very friendly, fells like it's your family, view is amazing, rooms are very large and nice

Points positifs: Ça fait plusieurs fois que j’y vais c’est toujours super le personnel l’hôtel parfait

Points négatifs: RIEN

Points positifs: Everything! Starting with the most important aspect of the experience is the staff. They are genuinely welcoming and would do anything to make your stay more comfortable. We traveled with our 9 months baby and they had set up the room with everything we may need including baby bath and even baby shampoo! The room is outstanding, very spacious and comfortable and has lots of storage and thoughtful details. The view from the balcony of the rice fields and jungle is gorgeous. The infinity pool is amazing to swim in and feels like you’re swimming in the middle of the jungle. The hotel is located on a quieter street (Bisma) but close to the center of Ubud (monkey forest street).

Points négatifs: Nothing

Points positifs: Everything was exceptionally amazing! The best hotel I’ve ever stayed in. Staff was sooooo welcoming, helpful and nice - the best! Rooms - wow! Restaurant - wow! Pool area - wow! Spa - wow! It is hard to even describe how good it is, really worth all the money! ❤️

Points positifs: Tout

Points négatifs: Rien à dire

Points positifs: To start with, I took the 2 nights package in Komaneka at Bisma Ubud with 2 nights in Komaneka at Keramas beach and ill divide my review for both of them. first Komaneka at Bisma Ubud: everything was amazing and above expectations. The check-in process was very easy and smooth and they welcomed us with cold towels and refreshing drinks. the reception was well designed and the view from there is spectacular. the villa was well cleaned and well equipped, it was very luxurious with an infinity pool in the forest. the had hats mad for us and flip flop for going our and slippers for in the villa use. they way they welcomed us was (welcome to your home in Ubud) it was amazing everyone was very keen to offer help and the details they were taking care was amazing it's like they knew what we want before we ask for it. the food was great the location is very nice and near to Ubud market and they have a shuttle service to take you to nearby places. and also transportation the other Komaneka resorts. second Komaneka at Keramas beach also everything was amazing and above expectations. the same applies here as above adding to that all the things that we asked for in the first resort they provided it here without asking, they were communicating with each other to make our stay very pleasant and relaxing. the general facilities in both places are amazing and very clean. they even have a 24hr Gym :) It is a very awesome experience and amazing days that I spent in these 2 places I wish if I had the time to stay longer just to enjoy everything. I would definitely recommend it to all my family and friends and I would love to stay here again.

Points négatifs: I can't say that there was one thing that I didn't like in this place

Points positifs: Magnifique séjour, cadre superbe et personnel au petit soin. Cet hôtel est vraiment parfait pour un voyage de noces avec un emplacement au milieu de la forêt à 10 minutes du centre-ville.

Points positifs: Everything

Points négatifs: Perfect

Points positifs: The hotel staff has a very friendly and helpful service which I am very pleased about and made my stay very relaxing.

Points positifs: Loved everything about this place...staff, hotel, facilities, location...everything!

Points négatifs: Nothing at all!!!

Points positifs: The swimming pool, the view from the room, the room facitilies, the staff

Points positifs: Rooms , view , hotel staff were so helpful and they make you feel like u r the only one staying at their hotel.

Points négatifs: Nothing, everything was perfect

Points positifs: Excellent service, beautiful pool and grounds, great breakfast and restaurant

Points négatifs: 15 min walk to town, poor access road with potholes and inadequate lighting. However hourly shuttle service provided free of charge.

Points positifs: Personnel très prévenant - suites très bien aménagées et équipées - piscine à débordement somptueuse - excellent spa - excellents petits-déjeuners - localisation proche du centre (avec navette gratuite) sans être dans la cohue des rues principales

Points négatifs: le restaurant manque un peu d'atmosphère (peu fréquenté) + les tarifs sont élevés (en tout cas en août - il semble que ce soit le cas un peu partout à Ubud)

Points positifs: I like the very nice pool and the garden with the rice terraces.

Points négatifs: kind of expensive

Points positifs: Un peu déçu de cet hôtel très bien classé par booking cependant , tout d abord la restauration est horrible du petit déjeuner au dîner c est une horreur, aucune saveur , pourquoi ce palace n investit pas dans un bon chef??? Les chambres sont vieillissantes, taches sur les murs, insectes qui rentrent par les baies vitrées plus étanchent..piscine délabré Le personnel est très sympa et ils font ce qu il faut pour essayer de remonter le niveau mais sans effet... Donc rapport qualité prix , c est trop cher Il faut savoir qu il faut 2 h de route de l aéroport ....

Points négatifs: Nourriture , hôtel mal entretenu

Points positifs: Tout le reste est parfait, le service, les villas, l'environnement

Points négatifs: La restauration n'est pas au niveau du reste de l'établissement. ...

Points positifs: Loved the room and its facilities. Very peaceful and relaxing environment being next to the Ayung River. The sound of the river, the calm nature and serene ambiance made the stay positive despite some hiccups with service.

Points négatifs: Private pool lights were not working for the entire stay. Staff when phoned for villa services were not very helpful or friendly.

Points positifs: Absolutely stunning location, on hill side, facing the river, with an amazing teraced garden. Good working staff, old school

Points négatifs: Really worn down, smelly rooms, in urgent need of an overhaul.

Points positifs: Location, decoration , spa of hotel are awesome.

Points négatifs: Towels and beddings are dirty

Points positifs: The spa

Points négatifs: Bad value for money.

Points positifs: Secluded location ideal for a private romantic getaway. They have a regular shuttle bus to central Ubud. It’s a unique hotel, the grounds and the view are breath-taking. All the staff were very friendly, helpful and couldn’t do enough for us. We booked a day tour via reception which was straight forward and easy to organise with a lot of options.

Points négatifs: As it's so secluded, we found it wasn’t possible to wander to anywhere nearby/outside the resort. The food in the Terrace Restaurant as standard did not meet our expectations for the calibre of the hotel. The options were limited and could be improved upon in our opinion. We did attend an organised BBQ dinner buffet event which had more choice and was slightly better.

Points positifs: Magnifique complexe sûrement l’un des plus beaux, vue imprenable

Points négatifs: Taxi hors de prix, pas assez de prises, insectes morts sur les draps, équipement de moyenne facture, trop cher pour la prestation moyenne, restaurant hôtel très moyen.

Points positifs: La vue et le décor juste paradisiaques

Points négatifs: Propreté plus que reprochable! Limite dégoûtant! Une promesse de pension complète pas tenue du tout!!! Seulement une partie ridicule de la carte était incluse...

Points positifs: The views from this resort are absolutely amazing and surely the highlight of the stay in my experience. The large infinity pools were great to have and definately one of the best spots to take in the views and sounds of the balinese jungles. The property is huge but provided wonderful scenery throughout the walks to the lobby, the spa, restaurants and pools. The spa is spectacular and is well immersed into the natural environment around you.

Points négatifs: The first thing we noticed were the bugs in the rooms of this resort. The rooms were clean however we noticed there were many creeks and openings for insects and bugs to crawl and fly in. The first night we had to call room services to remove dozens and dozes of insects all over the floors and fixtures of the washroom and living room areas. We stayed at another resort 5-10 minutes down the road and we didn’t see any bugs or insects the entire duration of our stay there. Also the staff were kind and respectful however at the other resort we had stayed at, we were easily able to differentiate excellent service and good service. I.e often called room service to order food and was passed onto 2-3 different people asking the same questions. Room service we found would typically take 30-50 minutes to deliver food. It was nice to provide 2 Tv’s in the room however we found not to have clear picture on either one. At the other resort we stayed in, it was a treat to have apple tv and large flatscreen to allow us to watch a movie of our choice (netflix) in the beautiful villa enjoying room service.

Points positifs: situation exceptionnelle, hotel unique en son genre.

Points négatifs: non

Points positifs: Fantastic view on the Ayung river

Points négatifs: 1. The villa doors do not close probably resulting in lizards, worms, ants and many kinds of insects sneaking into the villa. 2. The rooms are humid and smell like a woody emergency room that has not been with fresh air since ages. 4. There is no breakfast buffet.

Points positifs: This resort is just awesome in every aspect. This was one of the best holiday I have ever had.

Points négatifs: No shower in the bathroom, but this is a small issue.

Points positifs: L'environnement et le restaurant au bord de l'Ayung servant des plats bio. Un emplacement grandiose dans la fôret tropicale avec les rapides de la rivière.

Points négatifs: Le personnel de l'accueil étant non chaleureux.

Points positifs: excellent location in a deep valley in the heart of the forest near a river

Points négatifs: too expensive for extras (restaurants, laundry, shuttles...)

Points positifs: The Royal Pita Maha has such a stunning view as you are thrilled. The villa has a larege privste pool with which you are satisfied.

Points positifs: Hotel de très grand luxe en total harmonie avec la jungle qui environne le site. Chambre de très grande classe avec piscine individuelle très agréable.

Points positifs: Excellent property amidst nature with excellent customer service

Points positifs: Everything is really great staff are very friendly and helpful and will do what you need. The location is really good and there is a shuttle bus to ubud every hour which helps quite a lot. The restaurant and selection of food is just awesome we really enjoyed them all. Privacy was really good at our villa.

Points négatifs: I understand it is a tropical city, but bugs and gecko are sometimes annoying.

Points positifs: Quiet and cool

Points négatifs: Dinner was always out of something. Even the drinks they out of something or the other

Points positifs: La vue sur la jungle, la gentillesse du personnel, la propreté et les équipements des chambres.

Points négatifs: Hôtel un peu suranné, aurait besoin d’un rafraîchissement des chambres. Carte des vins non à jour. Le choix et qualité des menus. L’attente beaucoup beaucoup trop longue entre la prise de commande et l’arrivée des plats. Exemple: 30mn pour des œufs brouillés alors que nous n’étions que 6 au petit déjeuner est très étonnant.

Points positifs: La vue sur la forêt d’Ubud et la rivière Ayung est magique. Très calme et dépaysant. Le personnel est adorable et très attentionné avec les enfants.

Points positifs: - Spectacular view of the Ayung River from our River Front Pool Villa. - Amazing efforts from all the staffs to make us feel so warm and welcomed. - Exceptional staffs’ efforts in trying their best to accommodate our request. For instance, their floating breakfast package starts at 8AM but due to our request, they did it for us at 7:30AM. - There were 3 restaurants on the property to allow multiple choices of cuisines to guests, and we loved every cuisine!

Points négatifs: Absolutely nothing to complain!

Points positifs: Trescbel hôtel Magnifiquement placé Quelques travaux d entretien à prévoir Très belles prestations

Points positifs: Location fantastic with great views

Points négatifs: rooms are tired and could benefit with work

Points positifs: La villa avec piscine était magnifique Famille de 2 adultes et 2 enfants . Les enfants étaient en haut avec une vue splendide sur la jungle . Nous avions une grande suite parentale en bas avec une grosse baignoire une douche et wc séparés . Les serviettes et produits de soins sont changés tous les jours . L aimabilite du personnel . La vue !

Points négatifs: La température de la piscine trop froide . Le prix des restaurants mais c’était à prévoir ( par contre très bons )

Points positifs: Staffs took care us very well and we felt very welcomed. The cart came soon after our requests to pick us up.

Points négatifs: The room was quite dark and lights were not bright enough. The linens at the room, plates at the restaurant and spa facility looked little dirty. Once we left the room for dinner, asked to change the towels but after our coming back the door was kept opening with the rock bar. Nothing was missed but not very comfortable.

Points positifs: We loved the location and the feeling if being amidst nature. It was quaint, private and beautiful. The staff is friendly and the food delicious.

Points positifs: Hôtel répondant aux attentes de qualité au vu du prix. Vue superbe sur la jungle

Points négatifs: En retrait d’Ubud, rien n’est faisable à pied

Points positifs: Staff was very friendly and kind and service is excellent, villa is luxurious and the views are out-worldly and breath-taking. Also they offered us a welcome gift that i really liked.

Points négatifs: The insects inside the villa but there's nothing they can do really knowing the environment that we're in although they spray the villa everyday from inside and out, and also the villa was far from the reception and restaurant area that we should call a butler with a golf car to pick us up every time we go in and out of the villa, but nothing that ruins our amazing stay

Points positifs: Nous avions choisi cet hôtel pour une étape "luxe" pendant notre séjour à Bali. Certes, l'accueil est excellent-collier de fleur etc...- et le personnel très à l'écoute. Les chambres en duplex sont bien équipées avec une immense, impressionante salle de bain avec petite piscine perso. La déco fait penser à un paquebot de luxe asiatique, très sombre en acajou, je suis pas fan (c'est très classique). Idéal pour un tête à tête discret avec amoureux ou lune de miel. Vue magnifique sur jungle/rivière/rizières.

Points négatifs: En famille avec ado, c'est inadapté. L'ambiance "lune de miel" qui donne envie de chuchoter leur déplait. L'hotel est constitué de petites villas (très sombres, la déco en rajoute un peu) très isolées par un dédale de hauts murs sombres et moussus, qui vous donnent l'impression d'être dans un château fort, avec un nombre impressionnant d'escalier qui rendent tous les déplacements fastidieux et éreintants. La piscine n'a rien pour faire rêver, un peu vieillotte. Pas de petit dej buffet, servi à table avec menu, service sympathique mais très très lent. Bref, on a été un peu déçu compte tenu du prix... on aurait pu avoir beaucoup mieux pour beaucoup moins cher.

Points positifs: This is a beautiful facillity. The staff is wonderful.

Points négatifs: Prix fixe dinner for Christmas with no other food available.

Points positifs: Certainly the most beautiful hotel you can imagine for a honeymoon (actually the most beautiful villa we've ever stayed at). Fantastic view and enormous luxury villas with plungle pools!

Points négatifs: Only one computer for internet acces, which was frequently down. You will have to consider that, since it is close to jungle, bugs will appear inevitably in the evening, but can be reasonably kept out.

Points positifs: - Very nice views and exotic environment: one has the feeling of being in the middle of the jungle; free transfer to the centre of Ubud (15 minutes); large duplex villa with very nice bathroom (incl. large marble bathtub); nice breakfast, swimming pool and other facilities; good spa.

Points négatifs: - Rooms/villas are slightly over-priced for the quality of services/environment; rooms/villas are insufficiently isolated (e.g. as early as 5 AM the local wildlife, incl. domesticated poultry awakens and it is hard not to wake up together with them, but that of course is part of the charm of a stay in a jungle like environment!)

Points positifs: Great staff service, opulent surroundings.

Points négatifs: Mixed up our reservation and had to move our room, but we were compensated appropriately and the first room was just as nice as the 2nd.

Points positifs: beauté des chambres et surface. Vue exceptionnelle. Personnel pro.

Points positifs: the villa, tea time were good. Service at breakfast was chaotic, food arrived in a wrong order, serivce was slow

Points négatifs:

Points positifs: Tout était parfait, l’endroit exceptionnel, la décoration de très bon goût et les matériaux d’excellente qualité, la gentillesse et la disponibilité du personnel hors norme ; un avant goût du paradis. Merci pour ce moment inoubliable !

Points positifs: Superb

Points négatifs: Everything was perfect

Points positifs: Une place idéale pour célébrer le honeymoon. Très intime et paisible. Une place seulement pour les couples ou seul. Les personnels vous accueillent à bas ouvert.

Points positifs: Such an amazing place to stay in Ubud ! Very quite and very luxury! The staff make you feel very special.

Points positifs: The views were incredible. The villas were very clean and refined. They were stunning and they considered all the details.

Points positifs: Great Hotel and very lovely staff. I will go back!

Points négatifs: Nothing

Points négatifs: Inacceptable de faire payer $5 pour livrer le petit déjeuner dans la chambre. Minable

Points positifs: L’emplacement est top La vue est top Les chambres avec piscine top même quand il pleut Personnel agréable et gentil comme tout Bali ( vrai Bali )

Points négatifs: Le petit déjeuner suffisant mais pas génial génial

Points positifs: Perfect location, service and room. Everything was amazing.

Points positifs: beautiful place, architecture, view, room, decor. visually it was amazing. the greenhouse was interesting. in the end, it was just the view and nothing else besides.

Points négatifs: other than a few senior staff, the others were yes-men who didn't follow through. you would call front desk and ask for something and then have to ask again a few more times. the food was mediocre or at least didn't match the rest of the hotel. frankly, for the price, I thought I'd be getting more.

Points positifs: A complete place when you want to stay in ubud,jungle,river,spa,yoga, and near to campuhan hills

Points négatifs: Little bit far away from ubud market

Points positifs: I liked the location, it's very quiet and peaceful. The staff beautifully decorated our room for our wedding anniversary & flowers were provided which were lovely. I also really liked the spa - it's in a very beautiful location and I left feeling rejuvenated. The main pool is also very lovely with stunning views.

Points négatifs: - The shuttle service was disappointing in both frequency and capacity (drop off 10am, 1pm, 3pm, 5pm & 9pm with 6 places only & pick up 10:30am, 1:30pm, 3:30pm, 5:30pm, 9:30pm with 6 places only) - even when we tried to book a place 3 hours ahead (what the hotel requests) we were told all the places had been booked and only 1 spot was available (as we were travelling as a couple there was not enough room) - later that night we waited for the suttle anyway and there was in fact room for 2 people (we let another couple take the space as they also had a similar experience to us) - we caught a taxi as the hotel couldn't accommodate. We felt mislead and had pressure to pre-plan our days around the shuttle service. - On checkout, the hotel attempted to charge us for minibar items we didn't use - we had to explain a few times that we didn't use any minibar items before they adjusted the bill. - On checkout, we provided the receipt for our cash deposit, the staff took the receipt however didn't return our cash deposit - when I brought it up we were told our cash deposit ($100AUD) had been refunded already, however, it hadn't and after being told it had a couple of times staff returned our deposit. - Pool villa room was mouldy & shower drainage ran into the bathroom itself instead of down the drain (villa 502). The bathroom floor had a puddle in it for most of our stay. - Room service dropped some of the food I ordered onto the floor when delivering it and didn't offer to replace it but instead asked me to sign for it - the food in the hotel is very overpriced and the quality is not very good compared to the town. - The first hotel we've stayed in Bali where 1 small bottle of water was provided for both washing teeth and drinking per guest per day (we've always been provided with 1 for the bathroom and 1 for drinking)we had to go into town to buy a heap of water to keep us going during our stay.

Points positifs: Landscape of the resort is beautiful! Staff were really friendly and food was amazing. Lots of complimentary things which was nice.

Points négatifs: Nothing

Points négatifs: The bathtub is quite a climb for elderly travelers. Our hotel fridge was broken.

Points positifs: Everything!!! From the service of staff to the cleanliness or the hotel.. room service food was insanely good and everyone was super nice

Points positifs: The Lokha had the Serenity of being in the jungle , for Relaxation and Reflection and at the same time only a short taxi ride to the centre of Ubud for shopping and Restaurants , will definitely stay there again

Points négatifs: Nothing , the staff were friendly and professional and the hotel clean and picturesque

Points positifs: Built in nature

Points négatifs: Max fan speed was like slower than blinking eyes, many bugs, not so supportive staff very pricy food & service, deep inside to get any rental bikes

Points positifs: A very lovely place, very clean rooms with comfortable bed. We really liked to sit on the balcony and enjoy nature. Tasty continental breakfast!!! Tea and coffee available in your room. Friendly and very helpful staff!!! Amazing "jungle" pool!!! Highly recommended!!!

Points négatifs: Nothing

Points positifs: Superbe logement, villa privée avec piscine, propre, spacieux, dans un environnement calme et authentique

Points positifs: Everything. The location is in the middle of the rain forest. Resort is very clean and well maintained with stunning gardens. All the staff were very friendly, courteous and professional. Very relaxing but if you want to get out and about, Ubud is about a 15 minute drive or you can walk the ridge walk which is well worth it.

Points positifs: Hotel was impeccable, had a villa with pool and overlooking the green lush jungle. Room was superb and couldn’t fault it. Staff were attentive, helpful and very friendly. Found food at restaurant a little bit lacking though. Breakfasts very good but evening and lunch a bit unimaginative and boring. Room service burger was awful, but one night the beef rendang was great, so very hit and miss. Overall though an incredible place to stay and I would recommend it highly

Points négatifs: Food in restaurant was very variable, some good some awful. Resorted to local delivery from nearby restaurants that was far superior.

Points positifs: La gentillesse du personnel, la propriété de l’établissement, le petit déjeuner est un délice

Points négatifs: Absolument rien

Points négatifs: le premier jour, air conditionné a lâché et ça a pris plus de 2-3 heures pour se nous transférer dans une autre chambre.

Points positifs: Everything.

Points négatifs: It was high end but there are other equally high end hotels that are less expensive.

Points positifs: Clean and comfortable with beautiful decor. Friendliness of staff.

Points négatifs: Everything was lovely except the bed was a bit hard for me.

Points positifs: It was clean, attractive and in A great location.

Points positifs: Right in the middle of everything, great big lovely rooms and fantastic service, this is a hidden gem! From the minute you enter, the front desk team are so welcoming ( welcome home they say everytime you return) Suraya was the most attentive and friendly host I have ever had , even organising us a breakfast box to takeaway as we did Mount Batur and missed breakfast . The pool was beautiful and the grounds were well kept and inviting. The rooftop spa was something else and the service was exceptional ( so relaxed I forgot to ask for her name sadly) . Having booked a villa elsewhere for 3 nights and been extremely dissapointed we ended up moving to here last minute instead by recommendation, although I think quiet for the time of year , we were so amazed at the service and style of the hotel. Would recommend to anyone. Can't wait to come back

Points négatifs: nothing

Points positifs: Very clean. Perfect place!

Points négatifs: Small pool . It’s not delicious breakfast.

Points positifs: Bon hôtel très bien placé dans le centre de Ubud et pas loin de la Monkey Forest. Petit dejeuner correcte. La piscine est belle et agréable. Personnel très accueillant et souriant. Mention particulaire au massage, vrai moment de détente (malgré le prix en peu cher).

Points négatifs: Il est vrai qu'il y a fréquemment des mauvaises odeurs au niveau de la piscine qui sont dérangeantes. C'est dommage. Manque de luminosité dans la chambre (nous avions une chambre au 1er étage).

Points positifs: Fabulous beds, staff friendly and mostly understood us

Points négatifs: The rooms could have been cleaned better. I have gray hair and the long strands that fell to the floor still there day after day. The coffee table wasn't cleaned down once during our stay and the bathroom cleanliness wasn't up to scratch. This was our second and last stay

Points positifs: Everything was just great, room is very good, service and staff are fabulous and very fast in doing anything you asked for. Lovely location. They clean the room twice a day which is just great.

Points négatifs: Nothing. everything was great

Points positifs: Que dire! Super établissement avec un personnel très gentil. Superbe jardin intérieur et grande terrasse. C’est un vrai havre de paix et très bien situé au coeur de Ubud.

Points positifs: Havre de paix en plein coeur d’ubud Personnel irréprochable et respectueux Hôtel magnifique avec piscine a débordement

Points négatifs: Rien c’était parfait

Points négatifs: L’unité d’air climatisé coulait dans l’entrée de la chambre laissant beaucoup d’eau sur le plancher. Le petit déjeuner était parfait mais les repas du soir étaient moyens.

Points positifs: Friendly people with very very good service. Don’t hesitate to stay here. Besides, the location is very good. Thank you all for making our stay comfortable.

Points négatifs: Nothing to add as all was perfect

Points positifs: Everything else

Points négatifs: Very few vegetarian food items

Points positifs: L’hôtel est parfait !!! Rien d’autre a rajouter J’espère pouvoir revenir bientôt

Points positifs: We stayed at the Kayon for 3 nights as part of our honeymoon. Everything was perfect. We felt so welcomed and the staff were very friendly. They truly do give you the feeling of the Balinese culture and the true side of Ubud. When we arrived they gave us flowers around our necks to celebrate our honeymoon. The room is very clean and barely saw any insects in the room. The food at the restaurant was really nice especially the breakfast. Dont miss the waterfall they have because its breathtaking!

Points positifs: The attention of the staff was second to none .. it was a truly magical experience .. the kayon is a unique location and creates a very special atmosphere .

Points positifs: Le confort

Points négatifs: Honnêtement tout etais parfait

Points positifs: The staff were incredible! The place is beautiful :)

Points positifs: Very peaceful and wonderful breakfasts. It’s a lovely hotel and the staff are exceptional.

Points négatifs: Everything was very good but there is a lot of stairs to get down to the jetty area so keep that in mind if you have mobility issues.

Points positifs: + Exceptional staff! They tried everything to accommodate our needs. They remembered all the details about our preferences. + The food is also way better than many other resorts in Bali + The atmosphere around the resort Will definitely go back!

Points négatifs: Nothing

Points positifs: Le service est top et le personnel est aux petits soins. La nourriture est très bonne et les soirées proposées sont agréables

Points négatifs: La chambre était un peu basique par rapport au prix

Points positifs: The pool, the view , all the amazing staff!

Points négatifs: My room ,801 ! As deluxe room 801 was the worst one ! If you choose a room go for 802 or 803 !second day curtain around the bed felt down on me !

Points positifs: le diner vers la cascade etait magique le petit déjeuner était bon les chambres sont jolies mais pas très grandes pour des "suites" Le personnel était attentionné on a pu visiter l'autre hotel kayon jungle gratuitement Jolie piscine mais petite

Points négatifs: -odeur de moisi dans la chambre -vue très partielle sur la rivière (nous étions assez loin) pour le prix que nous avons payé en plus - bruit du staff tous les matins car nous étions placés a coté de l'escalier et ils balayaient et discutaient devant notre porte à 7h ou 7h30 :( Dans un hotel comme celui ci on s attend à pouvoir dormir -Les employés veulent bien faire mais c'est parfois oppressant d'avoir 10 employés à la suite qui nous demandent tous les mêmes questions (toujours les mêmes, nom prenom pays d origine, si c est la premiere fois qu on vient a bali, combien de fois on est venu, tout ce qu on a deja visité ou pas, combien de jours il nous reste, ce que l on prevoit aujourd'hui puis demain etc) je sais que c'est pour avoir une conversation amicale mais on répète toujours les mêmes choses et parfois on a juste envie de siroter un smoothie sur un transat sans repeter tout le temps les memes choses (si je le precise c'est parce que c'était vraiment constant)

Points positifs: Friendly staff !! Quality of service !