Hôtels - Siem Reap

un service irreprochable, tout le personnel est souriant, un sejour fort agreable, et si un jour nous retournerions a Angkor nous choisirions a nouveau cet hotel ;-)...

Grande chambre , calme et propre

Ils voulainet un supplement pour late check out alors qu 'ils etaient peu remplis

Hôtel excellent. Calme. Personnel souriant et qualifié. Chambres propres, salle de bain luxueuse avec immense douche + baignoire.

Musique répétitve au bord de la picine. Un seul CD tourne en boucle

Great and friendly staff. Room was awesome. Location was close to everything (airport and Angkor Wat were about 20-30 minutes away from car/tuk tuk). Pool was quiet and serene. Laundry service was great as well. Overall excellent stay and would stay there again.

Regular type of hotel with simple amenities . Too pricy for a simple looking hotel

Overpriced

Localisation de l'hotel, personnel et rapport qualité / prix

Nous souhaitions aller au spa et avons renoncé en arrivant à cause du manque de propreté à l'accueil

La grande classe d'un palace et sa pisicne de 35m

rien

C'est un hotel a la fois situe en centre ville mais qui offre en meme temis beaucoup de calme et des conditions de recuperation (piscine sympathique) agreable.

Le personnel est jeunesse, tres accueillant mais il manque la supervision de quelqu'un plus experimente, pour anticiper les demandes des clients.

trés bon accueil;très bon rapport qualité prix; situation géographique idéale car situé à mi chemin entre le centre ville et la route des temples.

Hotel très accueillant et bien situé, personnel agréable.

Eviter les chambres donnant sur la rue, bruyantes le matin

Le design de l'hôtel. Le mélange de la nature et de l'architecture moderne fournit un mélange équilibré qui donnait une impression intime et accueillante, mais par-dessus tout l'essence et la culture cambodgienne est resté à l'intérieur de l'hôtel, du personnel à la nourriture en passant par les oeuvres d'art. Séjour fantastique! Le personnel incroyable nous a permis de profiter pleinement, visiter les temples d'Angkor ainsi que l'hôtel en lui-même, de réserver nos vélos et d'avoir de serviettes rafraîchissantes après une longue journée humide. Super personnel, très hospitalier. Toujours très sympathique et serviable pour s'assurer que votre séjour est le meilleur.

Great location on main highway and 5 mins from siem riep and 10mins from angkor! Staff are extremely polite and helpful. Non-chlorinated heated pool water was a joy to swim in! Free table tennis also available. Good quality food in restaurant. Free wifi too. Large spacious clean rooms.

None

Very attentive and effective staff. Nice rooms and large above-expectation swimming pool.

N/A

Very pleasant and enjoyable stay with friendly staff

la gentillesse du personnel

la piscine qui est tres agreable

cet hotel doit faire un effort sur la proprete

situation,piscine,personnel

clim un peu bruyante

The staff were amazing. So caring and polite. The tuk tuk drivers they worked with this hotel were also great. Very fair did not try to cheat people at all.

Nothing

best hotel i have ever stayed at for the money. the rooms are extremely comfortable, the free breakfast in the morning is great it has a lot of western foods. The pool is awesome.

The facilities were tremendous and staff couldn't have been more friendlier. The shuttle bus driver was always cheerful and timely.

Hotel tres joli. Bien entretenu, propre, confortable... Tres bon petit dejeuner egalement. Viennent checrcher les clients a l'aeroport sur demande. Tarifs transparents (meme si abusifs, cf section critiques)

Services proposes (voiture, guide ...) sont a des tres prix abusifs par rapport aux prix du marche et a la qualite de la prestation => ne pas passer par eux pour ca, mais le faire en direct (tres facile). Dans la meme idee, desagreable de voir que l'hotel prend une commission sur tout (ex: ils facturent le retour a l'aeroport, en Tuk tuk, et en plus au dessus du prix de ce qu'on trouve en direct dans la rue (5$ au lieu de 3$ en moyenne)

Hôtel parfait, à taille humaine, superbe jardin avec piscine, chambre très grande, personnel accueillant, à 5' à pied du night bazard et dans un quartier calme, nous devions rester 4 jour et nous avons prolongé !!!

perfect service, nice atmosphere and ambiance, good place to visit Angkor, many thanks to Jacky

like most of the thing, service really good, very polite . the butler are great as well. very privite.

not much transportation, you either take their limo or the they call"doke doke". so take the limo is expensive.

the hotel exceeded our expectations and we especiallz enjoyed drinks and food around the pool and swimming. The staff were friendlz and helpful. It is aour favorite hotel on our trip

The hotel is within walking distance to many of the tourist areas. There is a great selection of restaurants within a few blocks. The staff is extremely friendly and helpful. They provided great suggestions on things to do and helped organize tours. The large room was very clean. The bed was comfortable. They provided 2 free bottles of water daily. I would definitely stay here again.

I like everything at FCC Angkor. This is my very favorite place to be on the planet at the moment. I left yesterday and am already plotting when I can get back to Cambodia and the FCC again

The atmosphere in the hotel was wonderful. Good situated a the river and to the city Siem reap. Happy hour from 5pm -7 pm at the hotel bar!! Good breakfast with very good capucino. We liked the swimming pool.The staff was very friendly and helpful. We liked it very much, because of the good atmosphere and the good setting.

The rooms need to be renovated!!! The german guide unfortunately spoke only very, very less German, not to recommend!!! They wanted to charge for the free shutle bus, but after a discussion the shuttle was free of charge as in the conditions descriped.

We just returned from a week stay at the Khmer Mansion Hotel and can not fully express the extent of our satisfaction. Staff is very friendly and helpful. By the end of our first day I think the entire staff had approached us individually to introduce themselves. The remainder of our stay we were greeted by name and asked if we required anything more.It was not unusual for the chef to come out of the kitchen and asked if we were satisfied with our meal, which we always were. I have never experienced this level of service before and have no problem recommending this hotel to anyone visiting Siem Reap..

Noise from bar next door could be heard at night in the open hallway but was not a problem in our room.

The staff was super friendly and sincerely concerned about our stay. Every time we saw any member of the staff, they were asking about our room, our sleep, our food, everything. And every time we returned to the hotel, they greeted us with a glass of cold water and asked about our day and the places we visited. The hotel felt new and clean, the room was nice, and the location was very convenient and easy to navigate to from Pub Street. We would definitely come back!

Some construction going on next door; not really a big deal for us, and the hotel can't avoid it. Also the loud club music next door, but it ended around 10pm. At 10pm you should still be out enjoying the nightlife yourself, or at least getting a last-minute massage. The staff actually told about both of these issues when we checked in, and apologized for the inconvenience.

fast check-in and check-out, luxury reception welcome

very hot and muggy hallways and lobby, uncomfortable beds