Hôtels à Siem Reap

Points positifs: What an excellent hotel you can see why it’s so highly rated. The Hotel is great the staff are superb, the rooms are excellent, the pool is amazing. Also to Finish a transfer back to the Airport in A vintage Rolls Royce thank you Viroths

Points négatifs: Great no complaints

Points positifs: lovely breakfast - beautiful surroundings - quality style and furnishings - staff excellent

Points négatifs: nothing - all fantastic

Points négatifs: The staff asked ‘how was food?’ After Every course or during the course. We both found it a bit too much.

Points positifs: Beautiful hotel with extremely friendly and attentive staff who made us feel at home. We really enjoyed the breakfast - there were a lot of options to choose from. The staff at the reception always greeted us with big smiles and asked about our day and tried to recommend places for lunch/dinner. We also received a complimentary one way airport transfer which was a nice touch. Amazing place to spend your time while in Siem Reap!

Points négatifs: Everything was great!

Points positifs: World class service

Points positifs: The staff are friendly, professional and helpful Facilities are excellent. Location is brilliant - near the centre but not too near

Points négatifs: The door handles squeaked. Some rooms we’re in done up so there was occasionally noise.

Points positifs: We loved everything about Viroth’s! Decor and style of the hotel was incredible, super clean, comfortable rooms, staff were very helpful and super friendly, food was delicious! Highly recommend!

Points positifs: Accommodations/comfortable rooms Great location Quiet Beautiful and stylish Outstanding service Delicious food

Points négatifs: Nothing

Points positifs: Le Viroth’s hotel est un modèle d’excellence ! Très bel hôtel design raffiné, vintage revisité, à taille humaine, très bien équipé. Le petit-déjeuner est fin et délicieux ; essayez le toast à l’avocat ! Ou bien encore le Kombucha pepper/ginger. On y est traité avec une extrême bienveillance et l’équipe fait preuve d’une grande anticipation professionnelle. Bravo !

Points négatifs: Tout était parfait !

Points positifs: This is seriously one of the nicest hotels I’ve ever stayed in. The design has a distinct mid century influence and every aspect is beautifully styled, without being cluttered. The rooms were thoughtfully laid out and super comfortable. The service was impeccable and the happy staff can’t do enough for you. You really feel looked after here. I was sad to leave. They even sent us off to the airport in a Rolls Royce (one of three luxury vintage cards in use by the hotel). I’d say if you’re staying in Siem Reap, this is the only hotel to consider.

Points négatifs: Really can’t think of anything negative to say!

Points positifs: Une excellente adresse à Siem Reap. La meilleure sans aucun doute ! Et ce après 7 séjours dans cette région.

Points négatifs: Rien

Points positifs: The most wonderful, professional and thankful staff that I have ever experienced in a hotel. More than deserved all the rewards conceed to this hotel and employees. Excellent environment and interior atmosphere.

Points négatifs: Nothing

Points positifs: Staff Rooms service Food Breakfast

Points négatifs: Its unbelievable im speechless

Points positifs: The open design and the decoration

Points négatifs: Lack of privacy in the bedroom ie no door between the bed and the shower.

Points positifs: FA-BU-LEUX ! Nous sommes plus que ravis de notre séjour dans ce magnifique hôtel à taille humaine. Au-delà des infrastructures dignes d'un 5* ++, nous avons été touchés par la gentillesse du personnel qui nous a dorloté tout au long de notre séjour. Chambre décorée à l'occasion de notre arrivée, délicats cadeaux de bienvenue, transfert depuis l'aéroport avec la Cadillac du propriétaire, serviettes fraîches et boissons rafraîchissantes apportées régulièrement... L'ensemble du personnel est discret, très professionnel et toujours agréable et souriant. La décoration de l'hôtel est raffinée, les chambres sont spacieuses et très confortables, la piscine est très agréable après une journée d'excursion. Nous voyageons régulièrement en hôtel 5*, Le Golden Temple Boutique est sans aucun doute notre plus belle expérience. MERCI à toute l'équipe que nous n'oublierons pas. Anne-Emmanuelle et Jean-Baptiste

Points positifs: The hotel is more than fantastic!

Points négatifs: Refill bottle needs to change every day

Points positifs: The service was great, they accommodate every request. The hotel and rooms are very clean and comfy. The spa is amazing, although a bit pricy. The location is also good, very near Pub Street and most of the restaurants and bars in the city.

Points négatifs: The quality of the breakfast food could be improved. Also, in general, the prices are a bit high compared to the average in Siem Reap but still worth the price.

Points positifs: This hotel was incredible! From collection at airport to drop off when we left the standard and service was unbelievable! Other hotels should take note! One of the girls Net was on call for us whenever we needed her, they helped us book trips and excursions and it was worth every penny! We would have happily paid more! Thank you for unbelievable experience and service! You need to try the vegetarian curry! It is to die for!

Points négatifs: Nothing! The place was faultless!

Points positifs: Everything

Points négatifs: Nothing

Points positifs: Since 2015 I come every year 1 month on vacation in Cambodia, I do a dozen hotel in the month of vacation, Golden Temple is the number 1 hotel I booked

Points positifs: Friendly and helpful staff. Great facilities. Cleanliness. Everything.

Points positifs: Le staff est incroyable.. d’une gentillesse extrême

Points négatifs: Rien .. tout était bien !

Points positifs: Absolutely fantastic

Points négatifs: Everything

Points positifs: This hotel was fabulous. From the moment we were met at the airport for the free shuttle, the staff were so helpful. Beautiful boutique hotel with a massive beautifully appointed room and a bathroom that's bigger than my flat. The staff were wonderful, any request or query was handled efficiently and friendly. A special word for Sophy who checked us in and was so helpful and friendly through out our stay. Every time you come in to the hotel there is always a friendly 'hello' and 'how are you?'. The location is great as well. Easy 5 minute walk to Pub St but nicely secluded to make a late afternoon swim in the pool feel like you are out of the way.

Points négatifs: Nothing

Points positifs: Very friendly and helpful staff made us feel very welcome. Food delicious and hotel room amazing, as well as the spa voucher being a very nice experience. Staff were very helpful arranging Angkor tour guide and transport. Overall really impressed

Points positifs: The staff is friendly and the breakfast is great. Almost everything exceeded my expectations.

Points négatifs: Close to the downtown but the dirt road in front of the door is not so good.

Points positifs: La chambre, la décoration de l’hôtel tout entier, la serviabilité et l’amabilité du personnel, toujours là pour aider ou pour rendre service. Petit plus pour le Spa, parfait. Concernant la chambre, le volume est impressionnant, la salle de bain est magnifique, et la partie nuit est immense et chaleureuse. Le petit déjeuner est parfait, aussi bien au buffet qu’à la carte !!! Et surtout les tarifs sont loin d’être prohibitifs pour une telle prestation. Encore bravo à toute l’équipe !!

Points négatifs: Le déjeuner était malheureusement moins à notre goût. Mais bon chacun ses goûts.

Points positifs: Tout : meilleur hôtel de notre séjour. Notre chambre et salle de bain étaient magnifiques et spacieuses. Personnel très serviable. Nous avons réservé par l'hôtel un guide francophone et un tuktuk sur 2jours pour la visite des temples : prestation parfaite. Lors de notre départ, le bus qui devait venir nous chercher à l'hôtel ne s'est pas présenté, l'hôtel a alors mis à notre disposition sa navette afin de nous accompagner en ville pour arranger le problème. Restaurant très bon, large choix dans le petit déjeuner (buffet + carte). Nous avons bénéficié d'un massage offert ainsi qu'un dîner offert avec spectacle de danse : très appréciable.

Points négatifs: Il manque des transat autours de la piscine (ceux qui sont au rdc ont les leur)

Points positifs: The staff specially Sophie and the night manager were excellent

Points négatifs: Requested a twin room and did not get it so mom was uncomfortable on the couch.

Points positifs: The room was very spacious and tasteful decor liked the simplicity of it and use of natural products.

Points positifs: Swimming pool had a nice ambience. Bathroom - wonderfully put together, nice materials and well designed throughout.

Points négatifs: In one of the rooms we had limited sight of the pool. Room interiors could be slightly improved and dinning area could have been furnished better.

Points positifs: It’s beyond fantastic.

Points positifs: Everything in this hotel is perfect, especially for the warm service. We were picked up from the hotel with very nice driver. The front desk helped us to book every tour in siem reap. The food is good, the dinner is served with exotic khmer dancing. The swimming pool is beautiful and clean. The room was cleaned twice a day. I really can't find a thing that disappointed me. Just perfect experience.

Points négatifs: Everything is perfect in this hotel.

Points positifs: Very nice hotel, good service, good location, comfortable and spacious room, nice and delicious dining. If I ever go to Angkor again, I’ll still choose this hotel!

Points positifs: This hotel is truly a hidden gem. The premises are spacious and pristine. Their customer level service and attention to detail is out of this world.

Points positifs: This hotel was amazing, a member of staff collected me from the airport with the driver, delicious welcome snacks, a stunning room, beautiful pool, great location. Probably the best hotel I’ve stayed in.

Points positifs: Great property. Great price location and staff! Staff always goes above and beyond!

Points positifs: Convenient Location, friendly and helpful staff.

Points négatifs: Noise from nearby pubs and renovation.

Points positifs: Wonderful location- walking distance to markets, wonderful cafes and restaurants. Easy transport arrangement for morning tour of Angkor Wat through hotel. Attentive and friendly staff- always welcoming with a friendly smile. Wonderful range of food for breakfast. Clean room, modern spacious design, balcony and lovely views of city.

Points négatifs: Noting.

Points positifs: Un havre de paix dans Siem Reap. Tout y est parfait. Parfait pour les familles

Points positifs: Joli établissement très bien entretenu, décoration raffinée. Chambre de belle taille, literie confortable, même si dans la première chambre proposée, on entendait un peu jusqu'à minuit environ, la musique des bars du centre ville. Bon chauffeur (prix très raisonnable) pour visiter les temples magiques de Angkor! Managers chargés de la relation directe avec la clientèle très présents, très professionnels et très attentifs, je peux en témoigner car j'ai eu dès l'arrivée à Siem Reap un gros problème de perte/utilisation de mon mobile, et ils ont été d'un grand secours.

Points positifs: From the very first moment Mr Vibol Savandu Ry, Rethana and all their staff made us feel at home. Their kindness and attention to the slightest details made our stay at the hotel one of the best we’ve ever had. We fell in love with this city and all its people and definitely hope to come back soon!

Points négatifs: Nothing

Points positifs: Presque tout était parfait : le personnel, la décoration, l’emplacement...les excursions. Personnel aux petits soins.

Points négatifs: Le petit déjeuner un peu léger dans le choix, surtout au niveau des fruits frais. Dommage que l’insonorisation générale de l’immeuble soit si perfectible. Ainsi on entend très distinctement la salle de bain du voisin de chambre, même le spa laisse entendre les discussions externes et le déplacement de meuble...pas très relaxant ;-)

Points positifs: Location is very good near pub street Clean , comfortable Perfect service since the airport until leaving Staff is the best - perfect service mind

Points négatifs: Nothing

Points positifs: The location was great! Central. Lots of restaurants and massage parlours close by, along with a convenient store just outside the building. Very convenient location indeed. We were picked up from the airport by a hotel driver. He was lovely. The place was clean and very welcoming, with a beautiful entrance and foyer. The workers were amazing! We received a very warm personal welcome from the concierge. The desk staff were extremely helpful and very attentive. Organising trips, tours and drivers was made easy. The bar staff were great also and made swimming in the pool and happy hour an awesome experience. Cleaning staff were so sweet and left a hand written note to wish us a great day. Overall, I give the whole experience at Central Suite Residence a big 10/10. I have no negative feedback at all.

Points négatifs: Nothing. We loved everything about the place.

Points positifs: Staff are amazing, breakfasts are good, room is large and clean

Points négatifs: A bit of noise from Pub street sometimes more apparent than others

Points positifs: Lots of lovely things about this place. The staff really tried to make sure we were ok all the time. Breakfast was good each day, general areas and rooms were very clean and the pool was great!

Points négatifs: Staff were lovely but a bit too in my daughters face all the time. We asked for our room to be cleaned around our daughters sleep times, but they take a long time to clean rooms and sometimes would arrive to clean during our sleep times ie 2pm.

Points positifs: This was a excellent hotel for couples who like great service and facilities all in a great location.

Points positifs: Le personnel est adorable (réception avec un cocktail et petit cadeau, explication des services etc), le cadre luxueux, la nourriture excellente et la propreté irréprochable ! Nous avons passé un excellent séjour, à 10 minutes à pied de Pub Street et du Night Market. C’est un 10/10 sans hésiter !

Points négatifs: The hotel gave us a very warm welcome and made us feel truly comfortable - thankyou to all the staff and Judy who made some special arrangements for our stay. We had a great time.

Points positifs: Everything was perfect.

Points négatifs: Nothing.

Points positifs: Judy our host was very friendly and informative, she couldn't do more to help us and made us feel very welcome. We were given complimentary hats on arrival and snacks on departure by Judy. These little touches were much appreciated! The room was huge and very clean. Breakfast was great with a range of choices. The hotel was in an excellent location - very close to the markets and Pub Street, but also nestled away in a quiet area.

Points négatifs: Somebody attempted to get in our room whilst we were in it, but luckily we had the door chain on. When we approached the staff they assured us it wasn't them, but it was a still a bit unsettling. The laundry service was pretty expensive and we ending up losing a pair of trousers - we reported this but unfortunately it wasn't followed up. The bath was huge, however, the water didn't stay hot enough to fill it up to a decent level.

Points positifs: Really lovely hotel, super rooms with character and the pool is shaded by frangipani trees! The staff were the star of the hotel and looked after us during our stay. It was a good location as it was close to everything but down a quiet street away from the mayhem of Siem Reap

Points négatifs: AC in the room was inefficient.

Points positifs: A 10/10 needless to say Kate and the team were fantastic . The best hotel in Cambodia and perhaps one of the best in the world .

Points positifs: We stopped in Siem Reap for only 36 hours to see the temples and enjoy the city before continuing on journey. Kate was our personal concierge and did an absolute amazing job taking care of us. Given this is the start of our trip, she has set the bar very high! When we came back from seeing Ankgor all day and had time to kill before our flight, even though we had already checked out, Kate did a great job accommodating us and making us feel more than welcome while we hung out at the pool and had dinner the restaurant. Can not recommend Primefold enough!

Points négatifs: Nothing

Points positifs: I would like to thanks Mr.Jack to guide us during our stay there and will stay again if visit again .The staff is very friendly and provide all the info when check-in to hotel like tuk tuk price, way to town area and other tips. The hotel room and the services also super good , we really recommend this Hotel

Points négatifs: Nothing

Points positifs: The room is very well-decorated and clean, delicately designed. Great breakfast with enough choices. The best part is Emily, a lovely girl who provides almost butler service that makes the stay really enjoyable. Fantastic facility, fantastic service and fantastic location, simply satisfying all demands.

Points négatifs: None

Points positifs: provide asian style and western breakfast， tastes good the hotel is near old market，very convenient. Kate is soooo kind, helped us book tuktuk and gave us many suggestion like spa and restaurant~

Points négatifs: the hot water isn't enough for the bathtub

Points positifs: Le personnel était incroyable, aux petits soins, tout le monde était parfait. Le lieux est extrêmement propre, la décoration et l'agencement de la chambre étaient très bien. A deux pas de la vie nocturne et du centre. Mérite ses 4 étoiles, pas comme la plupart des établissements de la ville. Y aller Les yeux fermés

Points positifs: Nice boutique hotel 5 minutes walk away from all the action in Siem Reap. The pub street and night market are all a short walk away. Nice and comfortable rooms and as we were vegetarians the breakfast was arranged for us which was good. The staff was very friendly and helpful. We were only there for a short stay and were given a room upgrade as we there during our honeymoon. The hotel also arranged a complimentary vegetarian lunch for us before we left for the airport. Overall we had a good short stay at Siem Reap at this hotel.

Points négatifs: Nothing

Points positifs: Location, friendly staff, spacious and clean rooms, great amenities

Points positifs: Amazing bedroom Attention to small details Very friendly staff Good location

Points négatifs: I have absolutely nothing negative to say.

Points positifs: Food is very tasty. Location is also good and surround by a lot restaurants. Few mins walk to the night market and pub street.

Points négatifs: Personally, it would be better if the bath room can separate from the toilet and give some privacy.

Points positifs: Le personnel de l'hôtel est vraiment très sympathique et professionnel. Voyageant souvent je recommande vivement cet hôtel qui se trouve à deux pas des lieux qui bougent sans en avoir les désagréments.

Points positifs: The staff are amazing The little things they do make your stay even better

Points négatifs: No lift but walking up the stairs isn’t that bad really

Points positifs: The staff are very friendly, helpful and polite. The room was clean, they provided discount voucher for the spa, one voucher for free massage, packed snacks for a day we were out. In the evening they give sweet chips snacks for free, and a small booklet with a tale written inside. Very unique service. There are welcome drinks with a cold towel when you just reach and some fruits to munch on.

Points négatifs: Just the walls can get you to hear the neighbours staying next door. Other than that all is above expectation.

Points positifs: Five stars hotel. Staff very careful. Very good breakfast.

Points positifs: The rooms are well equipped, pool is big enough for a swim. Food is great and staff welcoming. A very pleasant stay

Points négatifs: My massage was good at the spa but I felt a little uncomfortable with the ladies hand brushing up against certain areas. Their English wasn’t the best in the Spa.

Points positifs: Hotel is very good, staff very friendly. Nice place.

Points positifs: Everything was perfect! Exceptional service, made us feel truly valued, very friendly people, excellent location - walking distance to everything, great facilities, good breakfast, lots of freebies which adds great value. We're already planning to come back to Siem Reap and specifically stay here. The Hotel booked all of our excursions for us, we didn't have to worry about a thing. It was just so seamless and easy.

Points positifs: Tout, de l’accueil charmant du personnel au confort des chambres en passant par l’excellent restaurant et le spa

Points positifs: Everything from staff, food and options they gave was fantastic. Loved the friendly and respectful staff.

Points positifs: Le service client ! Délicieux petit déjeuner buffet. Belle piscine.

Points positifs: The staff were welcoming, friendly and kind. Outstanding hotel. Things that make the hotel extra special- bedtime story and crisps delivered to your room each night, snacks and drinks upon arrival, restaurant manager introducing himself to ensure the food is perfect, fresh fruit and tea by the pool.

Points négatifs: Nothing

Points positifs: Everything is amazing but what makes this place so special is its fabulous staff. They take real good care of every guest and are so friendly and professional. If going to siem reap, don't look any further and book a room at the Golden Temple hotel

Points négatifs: Nothing

Points positifs: Hôtel très agréable avec un personnel aux petits soins - restaurant tres sympathique. Tout est fait pour vous rendre le séjour agréable

Points négatifs: Un peu bruyant

Points positifs: Staff is incredibly helpful, kind and attentive. Free massage, dinner, lunch and snack. Free transfer from/to airport. Great location.

Points positifs: Friendly attentive staff, nice pool and lovely cocktails.

Points positifs: The staff were fantastic and made us feel very special

Points négatifs: Loved it all

Points positifs: There is really nothing to say about this hotel, the best hotel I have been to since 2015 when I come to Cambodia, we are considered kings, the hotel really deserves these stars, keep it up and bravo

Points positifs: L accueil le service de couverture les massages. Tout était sans faute vous pouvez y aller tranquille

Points négatifs: Tout était merveilleux

Points positifs: Everything is perfect. It was really a pleasant stay. They really do a good job in taking care of their guests and their foods are awesome.

Points négatifs: Nothing, really.

Points positifs: Ambiance, design, friendly stuff, helpful, cleanliness

Points négatifs: Massage procedure could be better

Points positifs: This is a beautiful hotel, ideally located in Siem Reap. The staff there is absolutely amazing and will do their absolute best to make you feel at home. They are really helpful in helping you organise all of your activities - Angkor visits and anything else you’d want to do. The swimming pool is a great advantage after a long day wandering and visiting the temples. Their airport shuttle service is also a great addition. I can only recommend if you ever stay in Siem Reap - great accommodation at a clearly great price!

Points négatifs: Nothing

Points positifs: The welcome drinks, the dining area, the food and breakfast. The swimming pool was very nice and the staff were friendly and helpful.

Points négatifs: The cats roaming around in between our legs and under the tables. Cats were sleeping on the towels at the pool.

Points positifs: Ils ont rendu notre voyage encore plus mémorable. Ils ont pris soin de tous les détails, c'était incroyable, puisque nous sommes arrivés à l'aéroport chaque fois qu'ils nous ont surpris par quelque chose qui a fait de notre expérience haut de gamme! Je ne sais pas comment serait l'expérience sans eux. Je le recommande vraiment.

Points négatifs: Le seul détail était les serviettes de bain qu'ils ont réussi très rapidement à remplacer. Quelques petites taches seulement perçues par ma femme...

Points positifs: Tout était parfait. Le service client est exceptionnel. C'était comme si l'on séjournait au Four Seasons ! Nous avons passé un excellent séjour et on ne peut pas trouver mieux comme emplacement. Pas très loin à pied de tout et très sûr. J'ai Oublié mon portefeuille à l'hôtel et ils me l'ont renvoyé.

Points positifs: The staff and food were amazing. Location was good only a short walk to Pub Street.

Points positifs: Cleanliness and service

Points positifs: Everything. Staff were extremely friendly, room was clean, comfortable and well equipped. Breakfast was plentiful and catered to all tastes. Pool was cool and refreshing. Located within easy walking distance to the night markets and pub street. The staff go over and above to make your stay perfect.

Points positifs: Emplacement idéal en plein centre sans le bruit A proximité immédiate du Night Market Piscine plus qu’appreciable Vu les températures Massage offert très bien Spectacle très bien notre fils a beaucoup aimé Repas offerts très bien aussi Personnel très serviable et souriant mise à part la jeune femme de l’accueil très sèche

Points négatifs: La longueur d’attente pour les plats Plus d’une heure !!!! Une chaleur écrasante dans le restaurant du matin au soir Asenceur lent

Points positifs: The staff at Golden Temple Residence goes above and beyond. I have stayed here multiple times and always look forward to my next visit thanks to the hospitality and friendliness of all the hotels employees.

Points positifs: The staff were the friendliest we've ever encountered at any establishment.

Points négatifs: Would have liked a bathtub.

Points positifs: Bel hôtel, piscine agréable, superbe chambre avec excellente literie avec oreillers à mémoire de forme, très grande salle de bains bien équipée, repas très qualitatif avec spectacle de danse traditionnel inclus, massage au top, bon emplacement près du centre-ville mais sans les nuisances sonores. Personnel aux petits soins. Un bon moment et un endroit à recommander.

Points négatifs: RAS

Points positifs: Tout. L’hotel Est absolument parfait, difficile de faire mieux au niveau hôtelier. Un vrai cinq étoiles. Les chambres sont grandes et décorées avec goût. Il y règne une propreté incroyable . La piscine est parfaite. Situé à quelques pas de Pubstreet. Difficile de faire mieux ...

Points négatifs: Tout est parfait. Notre séjour était trop court ...

Points positifs: Very good personal service.

Points positifs: Imagine staying in an extraordinarily upmarket villa, owned by friends whose staff have been employed for so long, they have become part of the family. This is what the Golden Residence feels like! The rooms and facilities are gorgeous, the food is extremely tasty and beautifully presented and, above all, the staff are just lovely - they seem to know what you are thinking, and cannot do enough to help.

Points positifs: Staff is exceptional

Points positifs: One of the best properties I’ve ever stayed at. Staff went above and beyond to make us comfortable. Room came with free massages and several meals. Pool was great. Every night they performed dance on stage for restaurant patrons. The tours they organized were impeccable.

Points positifs: Amazing from bar to spa! Just a little step back in time, with the whole property sympathetic to Cambodian culture and architecture. Our pool villa was divine. The staff make the whole visit easy and relaxing whilst every need is met. The temple and village activities are splendid with this being the reason for our stay. Each morning we planned our day with the insightful “newsletter” that was a joy to read. But the staff, hard to put into words how lovely and professional they are, always smiling and happy to help.

Points négatifs: That I had to leave!

Points positifs: Beautiful property, impeccable staff, excellent location. Special recommendation to SOM, the driver, super professional, efficient, polite and courteous.

Points négatifs: Do not be fooled by the reasonable room rate. Anything extra of the room rate is extraordinarily expensive. Massages at 120 USD, pizza at 18 USD, Dinner for 2 at 76 USD, 4hour tour with at 250 USD.

Points positifs: un super buffet pantagruelle des jus des soupes des plats des fruits .... pour ravir tout le monde chambre super confortable et deco super une terreras avec des fauteuils moelleux une piscine a l'eau salée et des super fauteuil de repos un environnement des rizières des pontons et les maisons éparpillées au sein du parc

Points négatifs: il manque des systèmes pour se protéger des moustiques le soir sur la terrasse les vélos sont un peu étrange , stabilité ??

Points positifs: A really exceptional luxury hotel. A delight from start to finish.

Points négatifs: We could find no fault with Phum Baitang.

Points positifs: Amazing hotel - one of the best I have stayed in across the world.

Points positifs: Le personnel est professionnel, attentionné et souriant au service du client J’ai rarement vu ça

Points négatifs: Tout était parfait

Points positifs: I like everything about Phum Baitong, the food, the room , the hygiene, environment, staffs. But I ran to scary insects at the balcony in my room.

Points négatifs: The unexpected insects and flies

Points négatifs: Nothing

Points positifs: Unique setting, very friendly staff, high quality accomodation, very relaxing, best stay ever!

Points positifs: Impressive property, professional staff, great surroundings, ambiance and significant attention to detail. You won’t find a better hotel than this in Siem Reap.

Points positifs: Everything was perfect! The facilities are amazing! Each villa is spectacular with great decoration and many details! They gave us a special welcome because of our honeymoon. Food and staff are amazing! Totally worth the cost!

Points négatifs: Nothing! Everything excellent!

Points positifs: Villa, pool, other facilities, and atmosphere of the whole site are all excellent. In addition, correspondence and consideration of staffs are good.

Points négatifs: It is bad that the breakfast menu does not change at all.

Points positifs: Le personnel et la nourriture. Suite était également très beau

Points négatifs: Je n'y ai dormi qu'une seule nuit

Points positifs: Fitting in the environment

Points négatifs: Nothing

Points positifs: Tout, super séjour. Personnel exceptionnellement aimable et attentionné.

Points positifs: The staff addressed us by name. They are friendly and genuinely care about your days events. I cried when I left the hotel, we were treated like absolute royalty. Pub street is a 5 minute walk from the hotel. Everytime we saw hotel staff they were waiting on guests or cleaning. The cleanliness 10 out of 10.

Points négatifs: Everything was amazing. No negative feedback

Points positifs: The staff are so friendly and attentive. They were more than happy to go above and beyond to ensure your stay was amazing. Mr la la was the best driver, so knowledgable if you do any sight seeing tours with him-although hes not a tour guide he is currently studying to be, so make sure you keep an eye out for mr lala's tours! The location is perfect, a short walk to pub street. Honestly couldn't be happier and would definitely stay here again!

Points négatifs: Very small issue was the coffee could have been a bit better

Points positifs: Exceptional service from a wonderful team. The hotel is well located within a few minutes walk from Pub Street. The pool is lovely and the rooms were great.

Points positifs: Personnel d’une extrême gentillesse. Hôtel confortable. Proximité immédiate du centre animé de Siem Reap (night market, pub street).

Points négatifs: Sa situation géographique (très proche de pub street) engendre inévitablement du bruit la nuit.

Points positifs: The staff are superb! All of them from the front desk to the support staff ensured we were well taken care of. Our driver La-La was very friendly, knowledgeable and helpful! We would recommend the Khmer Mansion Boutique Hotel to everyone! Great job!

Points positifs: Excellent attentive staff. Nice pool. Walk to the touristy part of Siem. Huge breakfast. Great concierge.. tour & driver prices very reasonable and hassle free! A great team that will see to your every need. Better than most big hotels.

Points négatifs: Master suite is not very private nor is it much better than the standard rooms. Area Can be a little bit noisy up to 10pm.. quiet after that.

Points positifs: Accueil lors du check in et traitement personnalisé tout au long du séjour. Excursions proposées par l’hôtel. Le petit déjeuner en mode box.

Points négatifs: L’hôtel voisin est vraiment mur contre mur, la musique qu'ils passaient était horrible.

Points positifs: Staff treated us like family, already with . Greeted with "Welcome Home" each time we

Points positifs: Everythig is excellent. Above all STAFF.

Points positifs: Really lovely staff very helpful and welcoming. Booked exceptional driver from the hotel for visit to Angkor Wat - we had a fabulous time. Also had a cooking class at hotel which was good fun. We went shopping to the market on a tuk tuk to buy the ingredients which we then cooked and had for lunch. Hotel rooms were also very good. Lovely swimming pool.

Points positifs: The staff were very friendly / attentive if they didnt understand they came to make sure that they did. The pool held its temperature through the evening

Points négatifs: The location was a bit far out of town although it was good to get away frow the city for a bit. I didnt like the fact that had to call to have jacuzzi turned on

Points positifs: The hotel is beautifully decorated, clean and welcoming. The bath!!! Amazing!! So Large and for me a reason alone to book this hotel!! The free cocktail hour was a relaxed and decadent way to start our evening. The staff overall we polite and very helpful. They were also very apologetic over some of issues we encountered.

Points négatifs: On arrival we were informed the pool was shut. The room also was without hot water. The team resolved the water issues quickly, but the pool was a disappointment.

Points positifs: Excellent service Nice and professional staff Very pretty rooms Swimming pool is very relaxing

Points négatifs: Nothing all was great

Points positifs: Free shuttle to Pub Street and the Airport. Very clean room. Friendly and polite staff.

Points positifs: Staff are absolutely wonderful - do caring and courteous, always there to help with sincerest smiles. Loved the pool area, super relaxing!!! Rooms are even better than at the photos! Would love to come back and highly recommend for the comfortable and relaxing stay in Siem Reap

Points positifs: Great hotel with excellent villa-style rooms and even better staff. They picked us up straight from the airport and from that point we were treated well all the way until they dropped us back to the airport a few days later (although with a packed breakfast that could have been better in all honesty). Our tour guide had no problem finding the place, and it was nice to be a little outside of the busy part of the city. Well-manicured landscaping and great art selection. Excellent breakfast and happy hour.

Points négatifs: Difficulties with the shower as there is no shower curtain in any way so it gets a little flooded. However, this was a minor complaint compared to how good everything else was.

Points positifs: Loved this hotel. Rooms are clean and comfortable. Easy to get into town on a tuk tuk, which are free during the day. Happy hour offers free cocktails and the pool is like being in paradise!

Points positifs: Everything was perfect. Room clean, big and in very good condition. Services were perfect, it was easy to organize all the trips around the area thanks to the great help provided by Metta employees. A special thanks to Malis Vandy for being always available and kind with us, he made our stay in Siem Reap easy and very comfortable.

Points négatifs: Nothing

Points positifs: Le service personnalisé la piscine et les petites attentions

Points positifs: Small boutique hotel. Very very nice and clean rooms. Staff ( every single one) couldn’t be more friendly.

Points positifs: Personnel vraiment très sympathique, tuktuk vers le centre ville offert le soir ( à 5 min ), beau coin piscine. Nous avons été surclassé sans supplément. Massage également mais cela vaut le coup les masseuses et le cadre sont très bien ! Nous avons réservé un taxi à un bon prix vers la frontière, c'était un mini van neuf avec bon chauffeur, tout a été arrangé par l'hotel.

Points négatifs: Rien. Tout était parfait. (pour chipoter, l'attente lors des commandes au bord de la piscine, mais c'est les vacances ..)

Points positifs: Staffs were super friendly and helpful. Value for money

Points négatifs: Breakfast buffet is average

Points positifs: We stayed here for first two days. The service is very good and the staff are very good. The food is yummy.

Points positifs: This was one of the best hotels I've ever stayed in, and it came down to the staff. The hotel and its facilities were, was fantastic as was the included breakfast. The staff at Mane Boutique were the friendliest and most helpful people I've had the pleasure of dealing with in all my years of travel. I would definitely return to this hotel, and would not hesitate to stay at any of the other Mane properties while in Cambodia.

Points positifs: This is a quiet property within easy tuk tuk distance of downtown. The staff were helpful and friendly. It’s a lovely boutique hotel with a nice small spa on site. The 1 hour/traditional massage was fantastic. Breakfasts were tasty (and included) as are tuk tuk rides into town (you pay $2 for the return trip). A small gym at another Mane property is off site and to/from tuk tuk is provided.

Points négatifs: I’m not familiar with other hotel options in Siem Reap and don’t feel comfortable addressing price for value.

Points positifs: The property is beautiful, no two rooms are the same, each one designed in dedication to a significant year in Cambodian history and numbered accordingly. And being a boutique hotel, art and crafts were everywhere. A lot of thought has been put into the Mane brand. Even the logo symbolizes wellness and blessing. The staff are fully steeped in this philosophy. Noun, the young but capable supervisor, was eager to share history and culture and her staff saw to it that everything was just perfect. She helped me plan and make the most of my three day stay. When I overslept she rang and offered to have breakfast on the go prepared just for me. No wonder I overslept, the bed and pillows were excellent, the mattress not too hard as I believe seems to be the norm in Asian hotels. As I like peace and quiet, the hotel is perfectly situated outside of the busy and loud city center. Complimentary tuk tuks take you there in a matter of minutes any time of the day. Celadon restaurant offers great Asian and Western choices, for all three meals if the day. For breakfast you can supplement the small continental with any item from the a la carte menu. I’d never had a massage before, and now that a complimentary foot massage was included I tried it and I’m hooked! All in all a fabulous place!

Points négatifs: Nothing!

Points positifs: Staff are gracious and helpful. Aircond in our room was new and comfortable. We were careful with the doors and windows which helped to keep the mozzies out so it is comfortable in the room. Away from the city centre so it's quiet but free one way tuk tuk is provided. We had power outage during our stay and was inconvenienced but the service recovery was satisfactory.

Points négatifs: Mosquitoes, which are everywhere in Siem Reap though. The lighting in our room was inadequate, it's hard to get makeup on. Our room could use more table top space too.

Points positifs: Staff were excellent! Right from the pick up to the drop off at the airport- very family oriented. The boutique was very clean, quaint, cultural and quiet. Anita, who worked the front desk, always tried to make sure our stay was pleasant. Thank you so much. Dining place offered great food and price. Rooms were very clean. Highly recommended

Points négatifs: I can’t think of anything we didn’t like

Points positifs: Amazingly friendly staff made our stay very memorable. Right from the welcome drink to helping us plan our itinerary, the warmth of the place was incredible. Breakfast was very good and service excellent. Decor of the hotel is very charming and gives you an excellent vintage feel. Staff helped us plan our trip very well and we had a great time in Siem Reap.

Points négatifs: Air conditioner in the room seemed inadequate at times. For a large room like ours, they probably need to install one more.

Points positifs: Nous avons adoré cet hôtel! Le personnel est très sympa. Le cadre est magnifique surtout la piscine entourée de verdure. L'ambiance coloniale et la décoration soignée. Le petit déjeuner à la carte était plutôt bon. Le calme de l’établissement, c'est un petit havre de paix à Siem Reap. Nous avons apprécié le "goûter / tea time" avec des spécialités cambodgiennes différentes offert tous le jours gratuitement. Le service spa et le massage de pied gratuit.

Points négatifs: Le prix des services/visites de temples étaient un peu chers. Un petit plus serait de proposer une location ou prêt de vélos.

Points positifs: The staff were wonderful and attentive. The food was lovely. Our free foot massage was amazing. The pool was relaxing.

Points négatifs: Maybe some quiet background music during dinner would add to the atmosphere.

Points positifs: Établissement calme et relaxant après les journées de visite des temples, proximité du centre de Siem Reap Personnel aux petits soins, très professionnel, service impeccable

Points positifs: delicious breakfast!! love the noodle soup

Points négatifs: maybe put some soaps in the bathroom would be more convenient to wash clothes

Points positifs: I have just returned from a 4night stay at Mane Boutique Hotel & Spa. I could not be more impressed with their service, friendliness and the excellent tours they organized for me. Being a solo female traveler I was worried to travel alone, but I felt very safe and taken care of by hotel staff. They always greeted me personally each day and were waiting when I returned from an excursion. Sophorn and all the other staff made my experience very memorable! When I asked for a last minute trip to see the floating village it was arranged quickly. I also really enjoyed the massages and the food in the restaurant is excellent. Do not hesitate to stay here if you want a personalized experience. Thank you for making my trip amazing!!! I will never forget Cambodia and the kindness of the people. Also the guide the hotel arranged for me to tour the temples with was very knowledgeable. Thou, the with locals guide gave the perfect amount of explanation/history and made a lot of time to take pictures that I would not have been able to capture on my own. He shared so many beautiful photos with me and I will never forget how incredible my trip was. If you are at all hesitant please don’t be, you are in safe hands with this hotel. Warm regards, Julie

Points positifs: Séjourné 5 nuits au Seam Siem Reap, taxi gratuit de l'hôtel m'attendant malgré mon arrivée tardive. Tout le personnel est attentionné chaleureux et prévenant. La conciergerie parlant anglais organise efficacement les visites des temples, location de vélos etc. La chambre est spacieuse, rien n'y manque, décorée au goût local en bois comme tout l'hôtel, salle de bain avec baignoire. Petit-déjeuner buffet très copieux, asiatique et occidental. Superbe piscine entourée d'arbres et fleurs. Emplacement un peu excentre mais 2 dollars en tuk tuk. Rapport qualité /prix extraordinaire 45$/nuit avec pdj.

Points négatifs: Rien.

Points positifs: Staff were great. Rooms comfortable. Breakfast pretty comprehensive.

Points négatifs: Location isn’t the best, but only $2 tuk tuk from town. And all the tuk tuk drivers know it.

Points positifs: Tout était parfait !!

Points positifs: Beautifully decorated and furnished throughout, excellent food, helpful staff, and my favorite pool in the world.

Points positifs: Très bon petit déjeuner, personnel ultra chaleureux et attentif, calme et proximité (10mn en tuk tuk) du centre ville)

Points positifs: Very Friendly staff -all of them. I cannot remember the names of all. I can remember only a few, who were very helpful, polite and friendly - So Sreyneath at the reception in booking us in and in booking our trips and providing information. - Surat drove us from the airport to the hotel and for our trip to the temples. Also the external guide Chandra, who speaks very good English and has an in depth knowledge of the city, temples and history. She was very pleasant and helpful and would recommend. Very spacious and well decorated rooms, excellent breakfast, spacious lobby etc

Points positifs: La gentillesse du personnel Le service gratuit de taxi vers l aéroport

Points négatifs: La vétusté de l établissement

Points positifs: Staff plentiful, eager to please. No complaints at all.

Points négatifs: Location a bit far out but tuk tuk rides are cheap.

Points positifs: The room was beautiful with wooden floors. The breakfasts different everyday.

Points négatifs: The pool was salt water. So very beautiful. Surrounded by tropical trees and bushes.

Points positifs: The room is in good designed.

Points négatifs: The staff are racists. I knew that most hotel in Siem Reap are targeted for foreigners. As a group of Cambodian people who stays in that hotel they are look down on us and doesn’t make us feel comfortable at all.

Points positifs: Good design.

Points négatifs: The staffs are racists. Look down on people from the same nation. Only value foreigners. They made us feel extremely uncomfortable. The location is a bit far from downtown.

Points positifs: Great service , Clean and good complimentary service with free shuttle bus from the airport ! Valuable with the best service here :)

Points négatifs: The area around the beer garden get a little noisy in the evening

Points positifs: The place is really quite and beautiful. We loved how nice the staff were with us. The rooms are really big and the bed is very comfortable

Points négatifs: Everything was perfect

Points positifs: Big rooms! Lots of beds in the family suite

Points négatifs: The cost if the in house restaurant food was upmarket international restaurant food costs. $10usd for 3 spring rolls, $15usd for a large fried rice when the same thing out in a local restaurant was $3. And room description is self contained with pictures of a stove. Went to the supermarket and bought stuff to do a couple of homemade dinners.... There's no gas connected to the stoves. Got the kitchen to cook our packet pasta.

Points positifs: Travelled with family - stay was very comfortable. Staff very helpful, courteous and family friendly. We used to have our lunch at the hotel and very much enjoyed it. Rooms along with washrooms are big and spacious. Property is relatively compact but very well maintained with a dense cover of trees and plants all around. Hotel arranged for free pick up and free drop from airport and to airport. During the day they organised tuktuks for us whenever we wanted to travel within the city for sightseeing, shopping and eating. Hotel is located in the city centre area around pub street, hence easy access to a lot of restaurants. Overall excellent experience.

Points positifs: Staff is really friendly and happy. The suites are really spacious and comfortable, the hotel has a lot of amenities to spend an afternoon in.

Points négatifs: I would have liked for a greater variety of vegetarian dishes on offer.

Points positifs: Environment are well decorated and organized. The service was excellent ! Especially the manager who receive us, he think of everything for us before we do!! They made our Cambodia trip wonderful.

Points négatifs: Seriously nothing. One small thing maybe is about their hot water pump. But that doesn’t really matter.

Points positifs: Welcome drink Complimentary massage Spacious room Free airport transfers Complementary tuk-tuk ride into city centre (a few minutes ride, not far at all) Modern design Use of Artisans Angkor products and other local/traditional crafts to showcase culture Day bed Complementary water bottles renewed every day Friendly staff

Points négatifs: Facilities not properly maintained (AC unit leaking, paint peeling, tap loose) Kitchen not functional and is just for show (no gas to cooker hob and no cooking items e.g. plates, pans) Security of room questionable (door looked like it had been forced and handle relocated so could see damage, just little latch to hold doors together with plate hanging off - actually screwed back on myself) Staff have very limited English and didn’t seem to be thoroughly trained to deal with English-speaking tourists (majority of tourists English speaking) Not a 5 star hotel. More like a 3 star hotel. However it does have the potential for more stars if improvements made, which would not be difficult. Management just need more training and awareness of 5 star standards.

Points positifs: Family room is huge. Swimming pool is beautiful. They offer many complementareis , like tuk tuk on the way to pub street , massage, afternoon tea.

Points négatifs: A little far to the downtown , I thought would be closer. But they offer tuk tuk to go , is 2 dólares to return.

Points positifs: the service and the location. incredible value for money

Points négatifs: better spa possibly?

Points positifs: Nice central pool. Big rooms with beautiful decoration. Incredible nice staff

Points négatifs: Could have some more sun beds at the pool. Spa staff should take care that there are no mosquitoes in the room prior to any treatment.

Points positifs: The staff was helpful

Points négatifs: Everything in $u.s. and expensive

Points positifs: La superficie des chambres et la quiétude du lieu

Points négatifs: Difficile de trouver mieux rapport qualité prix

Points positifs: The helpfulness and friendliness of the staff

Points négatifs: The toilet was always blocked, the bar closed early at 10:30pm, the kitchen stove had no gas attached.

Points positifs: The breakfast buffet was fantastic. The pool was large, gorgeous and clean, unusual in this city. There are a lot of green trees around the property.

Points négatifs: Lights on the bedside table were a little bit too dark to read by comfortably.

Points positifs: The look of interior, the rooms are spacious, the breakfast was good, the staff was amazing, the garden was well maintained.

Points négatifs: High food prices.

Points positifs: Outstanding breakfast buffet, the swimming pool was beautiful, rooms were very nice, the staff were friendly and helpful, the location very central to Pub Street and night market. Angkor Wat and the airport are in close vicinity.

Points négatifs: no negative comment.

Points positifs: The staff were all fantastic

Points négatifs: The weather - not the fault of the hotel

Points positifs: Comfortable bed. Nice pool

Points négatifs: The shower is very old. The price is too high for the value you receive.

Points positifs: Personnel très gentil et à l’écoute, la chambre était très propre et l’hôtel est en plein centre ville.

Points négatifs: Le petit déjeuner, brunch etc sont assez élevés niveau prix même si la qualité des plats n’est pas à nier

Points positifs: Beautiful charming French colonial architecture and the most fabulous pool.

Points positifs: Cadre Décoration soignée Personnel amical et professionnel Restaurants haut de gamme Happy hour

Points négatifs: Pas de douche 120 USD excursion d'une demi journée avec guide et chauffeur au même prix que la journée complète, ça nous a déplu..

Points positifs: Wonderful hotel. Loved our room, my massage, the pool and the restaurant. I particularly loved the decor and design which created the French colonial ambience. I highly recommend the Victoria Angkor Resort and Spa.

Points négatifs: Need more complimentary water.

Points positifs: Incredible location, outstanding staff and superb ambience in the restaurant, bar and throughout the hotel. Fantastic breakfast with more choices than you can eat! Quaint, old style elevator. Guest relations also organized a great tour of Angkor Wat and the other temples. We were also really lucky to have a late check-out authorized to meet our early evening flight from Siem Reap. This is the third Victoria property we've stayed in, and they're all outstanding!

Points négatifs: For an absolutely amazing 5-Star hotel, we were surprised to find a tired looking bathtub with a shower curtain that sticks to you whilst showering.

Points positifs: Everything

Points positifs: the balcony, pool and spa were fantastic and it was really spacious and well kept. The valets and cleaners kept me well hydrated which is essential in Cambodia. They took care of all your requests to the letter.

Points négatifs: My bed was ok but I have back problems and my own bed at home is really expensive so I can’t expect six star treatment.

Points positifs: The staff were amazing. Always making sure I was comfortable. They even surprised me with a birthday cake!

Points négatifs: I loved everything

Points positifs: Beautiful hotel with a spacious room and balcony. The shower in the room was huge with plenty of hot water. There was a gorgeous pool and verdant tropical gardens. Hotel pick up from the airport and the staff quickly organised a two day trip around the sites that was very competative. Our view from the top floor over the gardens was lovely. The margarita cocktails during happy hour were superb. The location is quiet which appealed to us but it is only a short walk to the hub of the city. The staff were cheerful and very helpful.

Points négatifs: None

Points positifs: Great breakfast buffet selection. Both western and local items. Staff was very friendly and went above and beyond to make sure we had a great stay. The pool area has been designed with relaxation in mind. The water of the pool felt like fresh clean water...and the surrounding greenery made it feel so natural. Nice cocktail selection at reasonable prices and the ambience was just perfect to relax for hours. They arranged transportation from-to the airport and even gave us a free voucher for a 20min foot massage which was top notch!

Points négatifs: It was all perfect!

Points positifs: L’hôtel est situé dans un endroit calme. Le cadre est magnifique, vert, reposant, L’hôtel est de dimension raisonnable contrairement à bien d'autres hôtels à Siem Reap. Le service est impeccable.

Points négatifs: La qualité des plats servis au restaurant de l’hôtel n'est pas top, manque de produits frais. Le petit déjeuner est moyen.

Points positifs: Staff was super friendly and very much liked the quietness in the hotel, very relaxing. When we went for a swim in the afternoon we were the only ones.... Location was good, so in about 10 min you can walk to the pub street and return to the hotel to relax. Thank you Win and Jenny, and ofcourse the rest of the staff as well :)

Points négatifs: Apart from missing a tour desk for joint tours, everything was great!!!

Points positifs: Location is very good. Easy to get to and to get to the temples and shops and restaurants, etc. Design of the hotel is also v. good, though the black metal in the dining room is a bit gloomy at night. Rooms were large, comfortable and well appointed. Small details in each were different, which gave the impression they hadn't identified what really worked. For example, some rooms (at the same price/level) had a hand shower, some didn't. Some had better lighting and plugs. One had a small patio, others didn't. One had a view, one looked onto the back of the pool bar. Shelving was much longer in some (so more convenient). Food was ok. Breakfast was good. Pool is nice.

Points négatifs: The welcome was a little overdone. But the problems really started on the second morning. They had to move us. We didn't want to move, but they said there was a problem with the drains (we couldn't see what). Although they said the new room was the same price it was much less attractive. When I complained they offered to upgrade, which was good, but involved another move on the third morning (our stay was 4 nights). The first room was definitely the best of the three (see above). Then there was the staff. Frankly, it was low season and they seemed desperate to attend to us. Four or five staff tried to serve us at breakfast, asking how the food was, straightening napkins, removing plates, adjusting cutlery, pouring coffee, asking if the chilli was too hot, how we were enjoying ourselves. It made us notice small unimportant things: some of the dishes on the buffet had been mislabeled; some of the staff hadn't washed, etc. Everything we did we were asked to complete an evaluation form for. In the end I asked them to stop. It was like being in a cultural show. And it didn't seem genuine. Finally they discovered they had made a mistake with the bill, but waited till we were all packed and ready to leave before telling us. I have lived in Cambodia for 25 years. But they found it amusing that I speak Khmer and still insisted on treating us like tourists. Really they need to take it easy and judge their clientele a bit better. And get the things that matter right.

Points positifs: It’s just great! Since I discovered this hotel I go there every time I go to Siem Reap

Points négatifs: There is nothing I don’t like.

Points positifs: Location was amazing. Staff were helpful. I liked the breakfast as well. Room and bathroom specially was good.

Points négatifs: Nothing

Points positifs: Tout était super... Transport organisé depuis la gare de bus... Chambres grandes, calmes et agréables. Lit super confortable, belle et grande douche avec jet puissant. Super pdj. Belle piscine entourée d'arbres. 20 minutes de massage des pieds! Personnel charmant. En 10 minutes à pied, on est dans le centre. Très bon rapport qualité/prix.

Points négatifs: N'être restés qu'une seule nuit... ;)

Points positifs: Quiet position by the river with old town and markets 10 minutes away. Very good and tasty dishes in the restaurant.

Points négatifs: Restaurant staff understanding of English not very good and they weren't familiar with gluten allergy.

Points positifs: Wonderful place, very boutique, maybe not the best place to go with kids but the staff was very helpful and kind. A few glitches here and there but nothing that can not be fixed. The food at Palate Restaurant is OUTSTANDING. Great presentation and taste and wonderful twist of new Cambodian cuisine. Location is prime, rooms are small , eventually I ended up in the Presidential suite, which I highly recommend (now that the AC is fixed) .

Points négatifs: Some staff where untrained. They seemed at times lost. The debacle for a EVIAN I opened in the mini-bar and forgot to tell , saw me getting numerous cell phone calls on the way to the airport. Come on !! That was not a good last taste. I spent over $ 1,200 in that Hotel which is high for what they ask for. ONE Evian? seriously. ? Anyhow, getting past the bureaucracy it was fabulous. We celebrated bday of three of my family member and in general the state and also the GM were extremely helpful . Regardless, we will be back

Points positifs: The tropical garden inside the hotel and pool area is very beautiful and nice to stay in. The massage we got in the hotel was excellent. The room is spacious and comfortable, so is the bathroom.

Points négatifs: There were tiny ants coming to the room from time to time and A/C was working in a strange way (we had to turn it on and off so that it starts blowing).