Mandarin Orchard Singapore

emplacement et personnel sympathique

les lits doubles queen size seraient parfaits.

Excellent service, well-mannered, well-presented, friendly to all the guests and always having a smile on their faces.

Miscommunication happened within the conceirge , i called in last night to check if the deposit can be retrieve back by another person as long as i show my receipt, so my cousin who checked in placed the deposit under his name and signature, he has to rush back to his company in the morning so i check out on his behalf. At the conceirge, i were told by the other staff that i need to be authorised by my cousin or he has to be the one to be taking it back. But overall im not angry, the lady at the conceirge displayed excellent service to me and has apolohised on behalf. But i do think that these type of miscommunication within the service team shouldn't happened as it will cause great inconvenient for the guests. I will patronised again in a month time, i do hope that it doesn't occur to me again.

Covid 19 and hotel have lower the price which is good pricing for Local Staycation for their normal rate . It will be better if price can be lower for longer stay and with breakfast . it will benefit the customer and hotel in the Covid 19 condition .

in general everything is fine , except the lobby on 5th Floor so if you need carpark coupon you have to go 5th floor and then take another lift to carpark lift .

Good location and easy access to buses and train

Nil

Great location. Very accessible to anywhere. The rooms a decently spacious and very clean. Love the design of it. Complimentary bottles of water filled daily.

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