Réservez une voiture de location chez Sixt à Belfast

Feel ripped off

Points négatifs : Extra unexpected $20 “foreign fee” not included in my original quote but i was forced to agree to it at pick up. Used tampon under driver seat. Impossible to pull seat far enough up for comfort. Employees unable to give a map or simple directions in Belfast. Hard sell on the extra insurance. No thanks.

They didn't give us a car

Points positifs : Staff was polite but overall experience wasn't good

Points négatifs : We were refused and our reservation was cancelled because the insurance company didn't want to give us allowance due to lack of experience of driving in UK. We didn't want to take any insurance at all but that how the cancellation was explained.

Points positifs : Never found them. Had to get a last minute reservation with another company and it was much more money.

Points négatifs : No signage in or out of the Belfast airport as to the location of their office. Finally had to walk to a hotel out of airport to get directions. When I returned the car, was told the (plastic) hubcaps were scratched, thus they would have to charge me $135.00 extra. This was in addition to the insurance I was forced to buy when renting. Had no time to argue as I was trying to catch a train. Very unhappy, feel like I was fleeced.

Dangerous and dishonest

Points positifs : Not much

Points négatifs : Counter is unprepared for customers. Took well over an hour to process two customera. Car had serious mechanical problems and when I called about them (3 times) they said they do not send a truck unless the car is totally broken down. Had to drive a car alomst 200 KM with engine fumes and smoke as well as a serious brake or wheel problem. Put me and my family at great person risk. Was told by Sixt in Belfast and their HQ in Ft Lauderdale that this is their standard policy. I can only imagine someone is driving that dangerous car right now. Then they put me in a replacement car that was unprepared to be rented: dirty and smelled of cigarettes When car was returned was charged 60 pounds cleaning fee for cigarette ashes in the car. My wife and I have never smoked plus she is allergic to it. Shameful place to rent a car.