Points négatifs : We booked and needed customer service to revise the booking but could not reach anyone. Consequently, we canceled the reservation and booked with Enterprise. That may have been going from fire pan to fire, but that is a tale for another time.
Points positifs : The car was very nice and got great gas-mileage. The drop off was very easy.
Points négatifs : The pick up took a little too much time. There were other charges that were not included on our initial rental when we booked online, including an excessive insurance coverage that supposedly allowed us to enter into Bosnia (while visiting croatia), however there was no payment necessary when we crossed the border - they didn't even ask for car information. This should have been disclosed ahead of time, and should have been better explained if this was required or suggested.
Points négatifs : We were given a price online that we paid in advance which we were led to believe was the total cost, including insurance. Upon picking up the car, we had to pay more than twice what we had already paid.
Points positifs : The desk staff in Dubrovnik was fantastic and very helpful
Points positifs : The agent who helped us did an excellent job. Her name was Dragana. She convinced me to pay extra for the insurance and upgraded vehicle, when I don’t think I have ever done that before. She also was very helpful with providing some recommendations for places to visit during our stay in Croatia.
Points négatifs : Everything went smoothly and for my first time renting with Sixt, I had a very pleasant experience.
Points positifs : Everything was good on the rental side - could have given us the drop off address - it was at a different airport. And we went to the wrong location first.
Points négatifs : The current drop-off location in Budapest is a very long walk to the terminal. It looks like it might be a temporary location as there was another lot under construction that we walk through. I think there should have been a shuttle.
Points négatifs : I did not buy insurance from them and they ripped me off by saying I damaged a wheel rim, which I did not. When I returned the car, the guy went right to the rim....
Points positifs : Our rental was good, got excellent gas mileage. The staff was very helpful and friendly and very effiecent.
Points négatifs : When booking on Kayak it offered a specific car insurance for this rental. This insurance was not accepted by Sixt rental car. It was not Sixt rental car fault at all, Kayak needs to be more clear about the insurance coverage and explain that the rental car agency does not accept outside insurance.
Points positifs : Car was ok - new and clean.
It has nav (however couldn't find "dubrovnik airport" with en settings), enough space for 5 people and luggage,
Very fast dropoff, little longer pickup
Points négatifs : Additional costs not mentioned during booking: for using the car in other countries and using ferry;
Points négatifs : We booked the vehicle by size based on Santa Fe look like vehicle and got BMW X1 a lot smaller vehicle for our baggage and had to pay extra to upgrade for a bigger vehicle since they told us the Santa Fe look alike does not exist. Bait and Switch.
Under the description travel to nearby countries like Montenegro was free. However we got charged xtra.
Very disappointed with this experience.
Sixt Agents Are Scam Artists
Points positifs : Car was fine.
Points négatifs : At the Dubrovnik location, the agent was very rude and condescending. He added fees to my booking for taking the car on the ferry and for driving 10 minutes through Bosnia, (which is a necessity when driving north in Croatia). I fought with him to remove the fees, which would have added $85 to my already-overpriced rental. He finally agreed, but not before trying to scare me about damage from the ferry or during the ten minute drive through Bosnia. Then, when I returned the car in Zagreb, the scam artists added notes to my final invoice, saying that the car was “severely soiled”. This was total BS, since the exterior of the car was clean, and we had cleaned out the car prior to returning it. I now have to call them and fight the additional charge that they will undoubtably add for the normal cleaning that they do before re-renting.
Easy Car Rental Experience
Points positifs : No problems renting from the Dubrovnik pick up. Everything went by the book for me.
Chez Sixt, une voiture de location à Dubrovnik coûte en moyenne 29 € par jour.
Économique (Volkswagen Polo ou similaire) est la catégorie de voiture la plus réservée chez Sixt à Dubrovnik.
Sixt possède 2 succursales à Dubrovnik. Consultez notre carte des succursales Sixt pour trouver celle qui vous convient le mieux.