Comfort Suites near South Padre Island Beach

I liked that the promptness the staff got our room ready

I didn’t like that the grounds especially the trash can walking to the beach were overfilled and no one seem to pick up the trash. Also there is an area for the dogs to potty and there was dog poop everywhere because the dog poop bag dispenser was empty. I did mentioned it to the grounds keeper but he never did anything about it. Very disappointing and he didn’t pick up the trash or empty the trash can on the path to the beach. The trash can smelled horribly. I also was scared that an accident was going to happen when we went to the pool in the evening too many kids and adults. The adults were not supervising the children I left the pool area because I didn’t want to witness an accident very over crowded.

Nothing

Staff, particularly Orlando at the front desk was rude and disrespectful. There was a line of people waiting to check in and his priority was answering calls and taking reservations while the line grew. The restroom was filthy, mold in the bathtub and floor corners. There’s a great mold remover sold at Walmart this establishment should consider using. The towels provided were stained. Thankfully we brought our own towels from home. Comfort Suites, for what you charge you can do better.

Just the location

As soon as we checked in found out flush, bathroom door, phone and hook to hang clothes was not working and broken. Complaining to the front seat still did not fix the issues until check out. Left several messages for managers and never received a call.

The facility was nothing like pictures. Very small pool. Isnt really accessible to beach like advertised. Our bathroom vent was leaking so they tried to move us to another room. All the door handles in our room had been bent for some reason. The air conditioner was so loud it sounded ready to break. This place is not safe. It attracts a bad element. Loud and noisy. If you want to get to the beach you have to swipe. Card to the hotel on the beach. Its at leSt a half mile walk. We got our money refunded and left. South padre is so crowded we just left. Awful experience.