Points positifs : The staff was helpful at check-in and check-out.
Points négatifs : The air conditioner was not that great in the daytime heat and the gas tank was not full on pickup.
Points positifs : I was unable to cancel my rental. Plans changed due to COVID-19
Points négatifs : I was unable to cancel my rental. Plans changed due to COVID-19
Points positifs : Didn't get to take the trip
Points négatifs : Didn't get a refund for the auto insurance after my trip was cancelled.
Points négatifs : cheaper rates
Points positifs : nothing really
Points négatifs : I did not like the fact that I specifically rented a convertible and when I checked in there were not any available and the rep was not able to tell me when one would be available. Unexpectedly I had to return the Jeep 2+full days early and was not offered any type of refund or credit, bad business in my opinion.
Points négatifs : No fluid came out for the windshield wipers which was frustrating. We bought more but it still didn't work. Told the lady at the counter when we returned the car & she deducted the cost of the fluid from our bill. Much appreciated
Points positifs : Quick and easy pick up and drop off. Great rate compared to others.
Points positifs : -
Points négatifs : Unprofessional counter staff. To be replaced
Points positifs : staff was just fine,
Points négatifs : convertible camaro was not a good car.... for such a large sports car it had very little room... at best it is a 2 seat car. only a tiny person can ride in the back for more than a block or two..... with the top down. zero room for luggage other than back seat
careful making changes with Thrifty
Points positifs : we were told we could change the contract and change it back without any problem
Points négatifs : when we tried to change it back to the original plan it was difficult over the phone, and then the lady at the counter was difficult as well. she then did remove the late fee and change fee and continued to talk about how we were "late" when actually we were early when using the original contract terms. not a great customer service at all and will avoid thrifty again unless they significantly less money.
Points négatifs : Service was a little slow
Points positifs : Clean vehicle. Pick-up and drop off was a breeze. Finding fuel near the airport prior to drop off was easy. All the important aspects of a rental experience were well covered. Costs were in line with any other tourist destination. Folks, don’t over think renting a car, consider it a commodity.
Chez Thrifty, une voiture de location à Key West coûte en moyenne 57 € par jour.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Key West.
Thrifty possède 1 succursale à Key West. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.