Points positifs : Nothing at all
Points négatifs : No agents at the desk upon arrival. Booth agent Matt was unprofessional, not helpful, and unfriendly. Unable to reach customer service by phone. My reservation was cancelled and I rented with a competitor for less money. Customer service experience was terrible overall.
Points négatifs : Final invoice was 20% higher than estimate. They also charge a $2.00 "shredding fee" in Omaha. New one on me!
Points négatifs : I rented the car on line for a stated rate. When I arrived at the counter I was charged a higher rate. The counter attendant pointed out that the online vendor did not charge enough in fees. When I pointed out that, that was not problem and that I should get the lower rate, she told me that she would send my appeal to a supervisor for review. I received an email the following day with a commitment from the supervisor to honor the online rate. So while it worked out well, I was surprised by the disjoint between the online quote and the Thrifty direct price.
Points positifs : Nice staff and super easy drop off
Points négatifs : Car had maintenance required light on. Needed service but they did not want to perform.
Points positifs : agent at desk -non-chalant.
Points négatifs : A gazillion little extra's added on to make price much higher than stated price.
Points négatifs : Car I paid to rent was not available. Having the car I actually reserved would have been better
Points positifs : Car was clean, no issues
Points négatifs : No offer of directions from airport. It is very confusing to get to the freeway from the airport.
Points négatifs : They overcharged me and I had to call them to get it corrected. They did willingly correct it. I never got a final receipt.
Points positifs : Your front staff was very upbeat and helpful. And the car was an excellent deal and well maintained.
Points négatifs : The dropoff was a bit confusing and the person at the dropoff window was not as friendly or helpful. It rather felt like I was was putting her out.
Points négatifs : One person doing check-in was not enough.
Points positifs : Yes, great service.
Points négatifs : The constant requests by the car's computer to connect to it were very annoying, even a distracting tion from safe driving. Plus, I booked through Hotwire, butwhy can't Thrifty give me a receipt?? Aksi annoying . . . Thanks
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Thrifty à Omaha.
Thrifty possède 1 succursale à Omaha. Consultez notre carte des succursales Thrifty pour trouver celle qui vous convient le mieux.