Points négatifs : Reserved a van for my family. They did not have one and simply said sorry and wanted to be sure I canceled my reservation. Gee, thanks.
Points positifs : Understaffed but still short wait
Gave me a much larger SUV
Points négatifs : Only one person covering return both inspections and paperwork
Points positifs : You allowed me to book a pickup/drop off time that was at the end of that location’s normal working hours.
They changed my pickup and drop off location. To the airport.
The airport location completely changed my reserved vehicle type to something “not similar” and less fuel efficient.
Points négatifs : Fulfill any one of the promises made in the reservation... changed pickup location, wrong car type, changed drop off location. Clerk was rather rude when I asked why I couldn’t have what I reserved.
Points positifs : The lady at the desk was nice but I was very unhappy
Points négatifs : This is the second time that Budget has not had the car I requested. I was going to see my 95 yr old dad. I ordered a family type car. The did not have one. I was offered a Jeep Cheroke or a Pickup truck. I told them my dad could not get in or out. So I ended up with a Dodge Charger. Not what I want
Points négatifs : Desk staff at initial pickup unprofessional and immature, seemed somewhat poorly trained. Maybe they were training a new team member?
Points positifs : The car that smelled like horse poop and they wouldn’t even change it
Points négatifs : Everything including the personnel that needs to be retrained again
Quick and easy for a change
Points positifs : Quick service and no hidden fees or final bill changes
Points négatifs : Nothing
They didn’t have any cars
Points positifs : The shuttle was convenient.
Points négatifs : I reserved a midsize sedan. When I arrived, all that was available was pickup trucks. I had to go somewhere else for a car.
Points positifs : Car was nice
Points négatifs : The agent at check in/pick up was charging us $36 more than our agreed contract.
Points positifs : Hot tub
Good job Budget, Not so good Kayak
Points positifs : Car was clean, it ran well, it was available when I needed it, and the people at the Budget agency were friendly and helpful. The Budget agency allowed me to return the vehicle at the airport so I didn't have to book another 1/2 taxi ride back after returning the car. Thanks, Budget.
Points négatifs : I was not expecting to have to take a $50 taxi ride from the airport to pick up the car. I did not see anything about the vehicle not being available for pickup at the airport when I booked the rental. I can't blame Budget for that--that was Kayak's fault as far as I am concerned. Also, the car I had booked was not available and I ended up renting a much larger vehicle (although it was for the same price). Not used to getting 15 MPG...
Points positifs : Budget check in attendant at airport was great.
Intermédiaire (Ford Escape ou similaire) est la catégorie de voiture la plus réservée chez Budget à Omaha.
Budget possède 5 succursales à Omaha. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.