Réservez une voiture de location chez Thrifty à Ponce

Points positifs : drop off was great pick up was a different story

Points négatifs : having a car when you going to pick up not waiting for the next day

Reserved midsize got compact

Points positifs : On sight. Clean

Points négatifs : Reserved a midsize & given a compact and charged the same rate! It was 4am in the morning, the day after Christmas so arguing was pointless. Had to squeeze 3 6 foot teenagers in the back with only inches of leg room. I have never been downsized when my reserved car was unavailable. Would give 1 star for all except for cleanliness and drop off

Points positifs : Quick check in and car retrieval compared to reviews

Points négatifs : I selected a rate of 260 for stay including taxes and fees. My bill charged was over 350. Will be calling thrifty asap

The worst experience

Points négatifs : I arrived there were no cars available. The lady was rude & no one called me to let me know that I wasn't able to get a car. I spent my vacation using a relatives car because my reservation was not available I suggest that you don't take reservations if you aren't sure that the cars will be available.

Friendly and fast pick up

Points positifs : Not to many people waiting

Points négatifs : The car seats were all dirty, and the floors too, i look at a couple and they were all the same, all the suv need a deep cleaning.