Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Everything
Points négatifs : N/A
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6,8
Points négatifs : The rental was interrupted asking to return the car because it was put to sell. They gave me another rental but they should have a policy to not rent a car if the client might get interrupted.
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10,0
Points positifs : They treated me quickly, the assistant was extremely courteous and attentive to me. Even though the car I requested was not available, they gave me another car with upgrades.
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9,2
Great rental service
Points positifs : Quality and customer service
Points négatifs : Markings on streets and airport road could have been better. Specially for night time departures.
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10,0
Outstanding
Points positifs : Personal were very courteous and attentive to my needs. Fast and efficient service.
Points négatifs : No complaints or negative reviews.
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2,0
Horrible service
Points positifs : I did not liked anything. The system was not working properly so ended up using another car rental place and it was as bad as this one.
Points négatifs : Horrible. Got overcharged. Hidden fees. Its not clear at all and never was able to communicate with someone that could help me out with a rental. Never again. Thanks.
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10,0
Points positifs : very smooth. Picked up car with 3/4 tank of gas, i mentioned to them as i left gate. they made a note. I returned with 3/4. no problem at all. though I took pictures of both just in case. Very smooth process
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8,0
Points positifs : Fast, easy and overall simple
Points négatifs : Bad customer service over the phone
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8,8
Excellent follow up
Points positifs : The customer service was excellent, they called the day before to confirm the reservation.
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8,8
Too expensive at the airport
Points positifs : Quick and efficient pick up and drop off
Points négatifs : The price at the airport was too much.
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10,0
Excellent service and personnel
Points positifs : New car, acceptable price, awesome personnel. Next trip we definitely use this company again
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9,2
Points positifs : Car was great, prices were fair.
Points négatifs : Pick up took forever. It's an ancient operation at the Ponce desk! But folks were very nice there.
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10,0
Points positifs : Everything
Points négatifs : N/A
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10,0
Points positifs : They treated me quickly, the assistant was extremely courteous and attentive to me. Even though the car I requested was not available, they gave me another car with upgrades.
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9,2
Great rental service
Points positifs : Quality and customer service
Points négatifs : Markings on streets and airport road could have been better. Specially for night time departures.
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10,0
Outstanding
Points positifs : Personal were very courteous and attentive to my needs. Fast and efficient service.
Points négatifs : No complaints or negative reviews.
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10,0
Points positifs : very smooth. Picked up car with 3/4 tank of gas, i mentioned to them as i left gate. they made a note. I returned with 3/4. no problem at all. though I took pictures of both just in case. Very smooth process
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8,8
Excellent follow up
Points positifs : The customer service was excellent, they called the day before to confirm the reservation.
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8,8
Too expensive at the airport
Points positifs : Quick and efficient pick up and drop off
Points négatifs : The price at the airport was too much.
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10,0
Excellent service and personnel
Points positifs : New car, acceptable price, awesome personnel. Next trip we definitely use this company again
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9,2
Points positifs : Car was great, prices were fair.
Points négatifs : Pick up took forever. It's an ancient operation at the Ponce desk! But folks were very nice there.
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6,8
Points négatifs : The rental was interrupted asking to return the car because it was put to sell. They gave me another rental but they should have a policy to not rent a car if the client might get interrupted.
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8,0
Points positifs : Fast, easy and overall simple
Points négatifs : Bad customer service over the phone
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