Baymont by Wyndham Traverse City

Did not offer free breakfast

I was very disappointed that bookings.com promised me a room with a balcony yet the property doesnt actually have ANY balconies.

Nothing.

Internet quality was very poor, several conference calls interrupted as a result. Vending machines were not stocked on any floor, took my money and had to get a refund. Door key would not work on three occasions, the last time I was locked out of my room for 30 minutes because the front desk was busy with others. Finally, a colorful guest on the third floor flooded his room and water started dripping from the ceiling on my first floor room. I was offered a room change to the room next door to that guest and decided to leave due to a very unpleasant odor on that floor.

No communication of changes until you arrive. No continental breakfast, room were never cleaned, and check in apparently changed to 4:00. The rooms weren't that clean, and staff not friendly. Also only half of them wore masks.

Location was good

They didn't clean the room at all, and no notice was given of this. No breakfast, which you didn't find out until check in. The check in also was not until 4:00 which was not communicated. Overall disappointing

nothing Really, very unhealthy

Was not clean, lobby dirty, hallways dirty, No towels in my room. I laid on my own clean sheet and used my own towels

Our room was clean and the bed was comfy. They are dog friendly and the location is great.

The staff members were not wearing masks for safety measures. There never was a employee behind the desk when we needed help. We would be waiting 5 minutes before someone came out.