|Distance jusqu’au centre-ville||1,0 km|
|Aéroport le plus proche||Vancouver Intl|
|Distance jusqu’à l’aéroport||11,3 km|
Le lit était horrible beaucoup trop dur, le climatiseur ne marchait pas, nous avons décidé de ne pas y retourner
Super bien situé
L'hôtel est à quelques minutes à pied des restaurants, des boutiques et des lieux de divertissement.
L'hôtel est propre mais montre des signes de vieillesse.
Le restaurant italien est très bon. Des pâtes faites maison tous les jours et le meilleur flétan que j'aie jamais eu. Les chambres sont spacieuses, simples et confortables. Le personnel est chaleureux et courtois.
Super bien situé
Il est idéalement situé près du centre-ville et des magasins. Le personnel est super. Fabuleux restaurant situé sur place.
L'hôtel est un peu démodé. La moquette était abîmée dans notre chambre. Très modeste pour le prix, mais l'emplacement est vraiment génial
Grande, confortable et à un prix très intéressant.
Le restaurant était bien trop cher et la nourriture était horrible. Le serveur n'a rien fait pour changer la situation
Il est à proximité du Stanley Park. Très propre et romantique. Vue fantastique sur le centre ville.
Les lits étaient durs et inconfortables
Immenses suites avec une belle cuisine. La vue de notre chambre était superbe. Les employés de l'accueil étaient exceptionnels. Serviables et compréhensifs quand on avait des questions ou demandes spéciales. Très bon prix pour un hôtel au centre-ville.
La plomberie a besoin d'être remise aux standards modernes.
Excellent. L'un des meilleurs hôtels où j'ai séjourné en ville. Tout simplement super dans l'ensemble
Really good choice for value versus everything else
Location, amenities, spacious and very complete suites, and the restaurant were all major pluses for us. Plus being pet friendly. Overall I felt like we paid for a good deal, and that the staff was courteous and warm all around. I especially enjoyed the restaurant and its staff, the food itself was really quite good even if not very diverse, but what options there were, were just delicious.
The rooms could use some remodelling, they're kinda heading towards rundown and the layout for the double suites feels awkward, then the vent in the bathroom was just noisy and useless. The elevators need a serious overhaul... they even set off the fire alarm, and then on checkout day only one elevator was working, which made for 15 minute delays across the board.
My reservation was cancelled with out my consent! The room was resold for more than double!
Getting the run around by Kayak, Get a Room and Century plaza Hotel and Spa. Being offered a room of the same value in a different city. when a person reserves room in a city they usually want to be in that city. Greedy corporate pricks!
I booked this hotel because I got a great deal, but was very pleasantly surprised when I got there and saw how nice it was! Definitely way better than what I had expected for the price I go on Kayak. The single room I booked was very spacious and clean, with a couch, dining table and a full kitchen, even including appliances (full size fridge, oven, microwave, electric kettle, toaster, etc') and dishes in the cabinets!! Staff was super nice and helpful and let me check in early even though I arrived way before the normal check in time. Even more value for your money, they gave me great coupons to use both at the restaurant and the spa. There is also a cool little cafe you can enter right from the lobby. since the weather did not cooperate with my plans to go for a day of hiking in the area while I was there, I decided to stay in and pamper myself with one of the spa packages for half a day. It's a bit on the pricy side, but they really did think of EVERY little detail to make sure you felt pampered and relaxed, so I feel was well worth the expense, and I had a great time. I did not know this, but the lady who took care of me at the spa also told me the hotel is pet friendly which is really nice. Though I did not see any pets over the weekend I spent there. The location is great, right in the middle of everything, walking distance to lots of great shopping, Granville Island, and the sky train. Overall it was a very pleasant stay, and I would totally come back if I'm in the area again. Would have loved to try the restaurant, but it didn't work out with my other plans this visit.
Hello Mr. Price, I can copy KAYAK, however that is a confirmation email for out-going emails only. About your question were do you go, I would advise you to call KAYAK customer service and explain the situation. My supervisor Steve Fuenzalida has been CC on this email as well as the Reservations Manager since she is the one who provided the back up that I attached on the previous email. I am really sorry to hear that from you, We as a hotel are willing to help you get the answers you are looking for and provide all the information necessary. Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:email@example.com] Sent : 10/16/2016 3:02:26 PM To : firstname.lastname@example.org Cc : email@example.com; firstname.lastname@example.org Subject : RE: Re: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Thank you for your time today Alan. My request from you today was, "Where do we go"? In fact, you said you could contact your supervisor and Kayak. I do not see Kayak or the booking company address in the email below. What I am hearing from you is, your company did what it was asked to and I do not receive what I paid for. I guess Kayak, GTA and Century Plaza lose a former and future customer. Have a good afternoon, Lance & Lindsay Price On Oct 16, 2016, at 12:40 PM, Alan Torres wrote: Mr. Price, In response to our recent conversation I have attached the booking request from Guiliver Travels Association (GTA). This can show you that we weren't aware your booking was made through KAYAK as well as your request. On the booking request they ask for a standard studio suite (no specification) and it says an additional guest will stay with you (no names). Our Reservations team assign rooms based on our type-bed availability and on the accompany name (If guests are same gender or no name was provided we try to accommodate them in rooms with two beds). However, during the check-in if the guest wants to modify the bed type we can do it as long as we have availability. If you need further information please don't hesitate to contact me. Regards, Alan Torres Front Desk Duty Manager Century Plaza Hotel & Spa 604 687 0575 ------- Original Message ------- From : Lance Price[mailto:email@example.com] Sent : 10/16/2016 11:11:04 AM To : firstname.lastname@example.org Cc : Subject : RE: Fwd: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 Cheers, Lance Begin forwarded message: From: email@example.com Date: October 12, 2016 at 9:24:54 AM PDT To: firstname.lastname@example.org Subject: Your Getaroom booking via KAYAK - Reservation Confirmation #R657983447 getaroom.com In partnership with: kayak.com Twitter Facebook Reservation Details StatusCONFIRMED Conf. #R657983447 ArrivalSaturday, Oct 15, 2016
Got a studio suite and was not expecting the kitchen, separate bedroom, big living room and balcony! Great spot.
Great location, great fitness centre, comfy bed.
Not the cleanest room I have been in (dusty, bit of mould), very slow lifts and long waiting times, staff could be friendlier (but then again, so could Vancouver as a whole).
Great downtown charm
It was easy to find the hotel location, parking, and the view was lovely. The hotel staff were friendly, helpful, and easy to reach. The bed was comfortable and the room had that sort of dated but welcoming feel. The room looked like it used to be an apartment or condo that was redeveloped into a hotel. There is a pool - in the basement. The fitness center is top-notch. There is an elevator - more than one. A spa and a great little café are on the first floor.
The cleaning left something to be desired. The toilet had obviously not been wiped down and there was hair in the shower. The sheets had been changed and windows wiped down - so it was okay...but it could use some work. Parking - When I checked in they said they could add parking at $17/day to my bill. I was fine with that - but when I got the receipt with taxes and fees it was more like $22/day. I would have been fine with the $22/day - but be upfront about it. Either say it is $17/day and stick with that or say it is $17/day plus taxes and fees. It put a sour note on the check out experience.
En choisissant Century Plaza Hotel & Spa, vous serez au cœur de Vancouver, à moins de 10 minutes de marche de Orpheum Theater et de Robson Square. Les équipements et services proposés incluent un centre d'affaires ouvert 24 heures sur 24, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Un parking payant sans service de voiturier est disponible dans l'enceinte de l'établissement.
Basé sur 3 099 avis
Les politiques varient selon le type de chambre et le fournisseur.
|Vancouver Hydroaéroport Vancouver Harbour||1,3 km|
|Vancouver Intl||11,3 km|
|Vancouver, British Columbia, Canada||2,2 km|
|Vancouver Pacific Central Station||2,2 km|