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Great staff, beautiful position in Velden (next to the Woerthersee lake and shopping-center) clean room but in the first week of August 2009 the breakfast is normal not "imperial"
Clean and friendly, very good breckfast and spa. Very noisy and very hot. Right on main road and very difficult to sleep.
The hotel is really nice, the location is amazing, the price-quality ratio is at the highest (at Velden). Always stay there when going to Velden. Highly recommend!
The location,staff,breakfast,the comfort of the room. Sometimes it was a bit noisy due to motocyclists in the area.
Room was big enough, we did enjoyed the classic furniture, and the bath design which was almost new but still mantained the former design. The hotel is not what we expected to be, the bathroom wasn't cleaned, there was a used soap on the shower.
La situation de l'hôtel au coeur de la ville, l'équipement exceptionnel , la compétence du personnel et le luxe Non
Luxe et comfort des chambres, personnel, prestations, petits déjeûners, situation au bord du lac
very good hotel, great balcony overlooking the street, freindly staff and good food..
The room was excellent, clean and nice and comfortable, the staff is friendly. The kitchen is excellent, good food and wines.They have a Michelin stars too. A bit close to the main rood and the weekend was noisy.
Bed linens were exquisite and bathroom was outstanding quality
hotel post wrann was very welcoming and clean hotel and was situated brillantley for my needs no
Using it as a base to attend Ironman Austria in Klagenfurt which is only 20 mins away by road. Very good choice of restaurants and the hotel's was one of the best. Very clean, very polite and helpful staff Car park at the rear is open to both hotel guests and the public which, during the summer with the need to keep windows open, made it noisy at times especially at night for rooms facing the car park.
Nice location. Sauna. Breakfast. Single use rooms to small.
everything - could not fault a thing. Staff were excellent, cleanliness was superb & the position of the hotel in Velden was great for getting about. absolutely nothing
location and comfort
The rooms very very clean and well appointed Difficult to find staff at times ... front desk was not always 'manned'
Breakfast was ok. Swimming pool is nice. We arrived at 10pm, and we had warned them we would be arriving late, but there was no one at the reception desk. We spent 30 mins wandering the hotel looking for someone who could help us, meanwhile our baby was crying and just wanted to be inside the room. Finally in the kitchen I found a woman who might be able to help. However she kept saying 'No!' and 'Impossible!' when I tried to explain that we had a reservation. The room was tiny for 3 people and not at all like the one on the website! Beware! As well our room was located on top of the social room, which in the evenings, turns into a dance hall for local oldies trying out salsa and western dancing moves - very loud and not very good for a couple with a young baby. No bathtub.
Chambre avec balcon, vue magnifique sur le lac, hôtel moderne situé sur une aire d'autoroute
Bien que l'hotel se trouve sur une aire de repos d'autoroute, nous n'avons entendu aucun bruit de circulation. Trés bonne isolation. Le temps d'attente pour la remise des clés car l'appareil pour carte bancaire ne fonctionnait pas.
l'accueil toute la nuit la voie férrée juste sous les fenêtres... Le prix (99 €) trop élevé pour la prestation. 59 € comme annoncé sur le site aurait été OK.
La chambre confortable et la vue imprenable sur le lac. Situation sur un parking d'autoroute que l'on ne voit pas lorsqu'on réserve sur le site
The room was spacious and soundproof. The area was beautiful. Rudi Fritz the manager offered to take us to the train station when we checked out. We did not use them, but there was a pool and sauna. It was a 1/2 hour walk to town, Velden. The taxi was quite expensive - 12 Euros. They did offer us bicycles, but we did not partake. Not sure if there was a charge for the bikes. The bed was quite stiff.
Our room was very spacious, comfortable and clean. It was a very quit room. The area is beatifull, near the lake and we could make a walk around there. Very pleasant stay. Hope to return there.
Almost everythink was excelent. Friendly staff, big parking. Breakfast was ok (but the same every day). Room was big and nice furnitured, safe in the room, good siundproofing. Nice view from balcony. Internet connection was a bit slow. Shower gels and bedclothes were not changed during our whole stay (5 nights).
Very good location for lifts and restaurants. Spacious and reasonably comfortable seating in the room. Pleasant lounge area. Very good breakfast.
Very nice hotel and very pleasant and amicable staff. a room was very modern and comfortable with a big terrace and relaxing vews. The swimming pool area is modern and clean. a bit distant from Velden but this distance stimulates for promenad along the lake which is quite plesant entertaiment and at the same time useful physical daily exercise :)) Of course, it's very fashionable interior style now, but still it's a little strange for me to have transparent section between room and toilet. But it's only my personal opinion.
1. Friendliness of staff, personal attention, quality of service. Spa and pool fantastic. Space in room and comfort of bed. Excellent value. I will highly recommend to others, and I hope to return. Thank you.
The Erlenheim is a first rate Gasthof, very comfortable and clean. The breakfast is very good but the evening meal on half board is a little "Austrian" but good value.
The Hotel actually overbooked the reservations so the family apartment we had booked was finally not available. Instead of we had two double rooms separated but next to each other. The location of the Hotel is really beautiful Balconies have breathtaking view over Wörthersee. Receptionist Lady and Restaurant Staff were very nice and helpful. They managed very fast check in/out process. Doubtless all the areas of the Hotel is very clean but Hotel Management may like to consider about starting the Morning cleanings of floors and corridors a bit later than 7AM ... It is a bit noisy for not so early birds. Also, some people kept having drinks till 6AM in the morning on the terrace next to the main entrance this might have been disturbing people trying to sleep a few meters from there on 1st/2nd Floor
The hospitality Lack of balconies
it's a very quite hotel, clean and confortable, near highgways as well as the city center. good for one/two nights. good meal and breakfast smell of fried stuff in the restaurant and stairway. electric plugs and lightning in the room was not good
Service and courtesy
Clean. Good food at reasonable prices. Helpful staff.
Warm welcome, very helpful staff (who spoke great English!), clean room, modern bathrom, and great breakfast.
Very helpful reception staff who had no problems about ringing the airport to find out if my flight would be OK.
Calm place, good staff
Accueil très chaleureux. Personnel compétent. Bains privés au bord du lac qui est très beau. Situation calme en retrait du traffic. Piscine petite mais limpide et entretenue avec bains de soleil en quantité suffisante réparti dans un vaste jardin. Petit déjeuner très varié et de qualité. Repas du soir assez variés et service attentif et sympatique avec quelques mots de Français sinon l'anglais est bien pratiqué. Des vélos gratuits en nombre et entretenus disponibles à tout moment. Spa, Sauna, cabine infrarouge et hammam en bon état. La station de Velden, le lac, qui sont le paradis des voitures de luxe et la région avec beausoup à voir. La Karnten card qui permet de nombreuses gratuités et réductions. Décoration chambre et surtout salle de bain font penser à des installations des années 70. Propre mais simple et ancien. Quelquefois, la côte à remonter en vélo ou à pieds le soir (pas adapté aux petits ou aux personnes ayant des difficultés physiques).
qualite de la chambre du petit dejeuner et du diner il y a une route assez passante non loin de l'hotel
la dispo du personnel, super arrangeant ! le site internet laisse penser qu'il se trouve au bord du lac mais pas du tout... à 10 mn à pied. Odeur urine permanente ds les toilettes...
The staff were really nice, very friendly & very helpful. We had a small baby with us and they kindly offered us a choice of rooms to cater for our needs - we took the double room with a balcony. The room was facing onto a beautiful garden with magnificent views of the surrounding mountains and forests. The breakfast was lovely also. We also were able to enjoy the Karnten card which offers discounts on local excursions & activities on Wothersee.
The owner helped us with useful information for visiting the area and offer a carinthia card which allowed us to visit different places for free. Very nice location and the way down to the town is taking 10-15 minutes. Nice hotel in a nice and quite location. Strange bathroom door but was not really an issue.
The Location and Hotel is simply perfect - brand new and THE upcoming hot spot on the lake including their beach club, bar and lounge! Thanks to the whole team of Lake's and sunshine!
very friendly staff we normally prefer buffet breakfasts with eggs served. in the lakes everything is "just" served - therefore the choice is limited
The extremely helpful, active young staff and efficient service. The phantastic view, the nice relaxing seaside construction.