Hostal Catre De Mi Corazón

I arrived really tired and ready to rest when the receptionist told me they had given my private room reservation to someone else. He was giving me disparate answers as to why and was not prepared to give me a solution. He mainly blamed it on the person working the earlier shift. I ended up staying and getting a bed in the dormitory because I didn't want to deal with trying to find another place. He took me to the dormitory and told me there (actually he didn't even bring it up, I had to ask him) after I had paid that they had no more keys to the room to give us so we would not be able lock it. Furthermore, we couldn't even close the door when leaving because the door would lock itself and we would have no way to get back in unless we called staff. To top it all off, at the end he didn't give us our deposit back for the building key. Maybe he didn't remember, but I suspect he knew and just didn't have the money available. Just like the room key situation, he seemed afraid to bring it up. I let it go because it was only 20 pesos and I just wanted to leave. They did let me leave my luggage after checkout to pickup later and didn't charge me for a towel so that's good.