Location de voitures à Grenade

1 succursale à Grenade

╳

Avis sur Enterprise

Agences

Enterprise

Agences à Grenade

Calle Neptuno 8

+34 958 288 755

lundi	08:30 - 20:00
mardi	08:30 - 20:00
mercredi	08:30 - 20:00
jeudi	08:30 - 20:00
vendredi	08:30 - 20:00
samedi	08:30 - 13:30
dimanche	08:30 - 13:30

Tous les avis de Enterprise

Avis de Enterprise à Grenade

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

6,4

you pay if they don't have the car you rented

Points positifs : Staff were very friendly.

Points négatifs : Did not have the car I reserved so I was forced to get a bigger car and they made me pay for the difference. Did not explain anything about the drop off procedure even though they knew I would return car after closing hour.

Avis laissé le oct. 2018

avis de
6,4

vous payez s'ils n'ont pas la voiture que vous avez louée

Points positifs : Le personnel était très sympa.

Points négatifs : Je n'avais pas la voiture que j'avais réservée, donc j'ai été obligé d'avoir une voiture plus grande et ils m'ont fait payer la différence. Je n'ai rien expliqué au sujet de la procédure de dépôt même s'ils savaient que je retournerais la voiture après l'heure de fermeture.

Avis laissé le oct. 2018

avis de

6,4

you pay if they don't have the car you rented

Points positifs : Staff were very friendly.

Points négatifs : Did not have the car I reserved so I was forced to get a bigger car and they made me pay for the difference. Did not explain anything about the drop off procedure even though they knew I would return car after closing hour.

Avis laissé le oct. 2018

avis de
6,4

vous payez s'ils n'ont pas la voiture que vous avez louée

Points positifs : Le personnel était très sympa.

Points négatifs : Je n'avais pas la voiture que j'avais réservée, donc j'ai été obligé d'avoir une voiture plus grande et ils m'ont fait payer la différence. Je n'ai rien expliqué au sujet de la procédure de dépôt même s'ils savaient que je retournerais la voiture après l'heure de fermeture.

Avis laissé le oct. 2018

avis de

dès 57 €/jour

Classé n°2

Hertz

7,4 Bien (3 843 avis)

1 succursale à Grenade

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Avis sur Hertz

Agences

Hertz

Agences à Grenade

Avda De Los Andaluces

+34 958 204 454

lundi	10:00 - 18:00
mardi	10:00 - 18:00
mercredi	10:00 - 18:00
jeudi	10:00 - 18:00
vendredi	10:00 - 18:00
samedi
dimanche

Tous les avis de Hertz

Avis de Hertz à Grenade

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

6,0

Points positifs : Staff was friendly. Pick up location was convenient. Car was ready and clean and easy to drive.

Points négatifs : At pick-up we were charged an extra 69 euro fees on top of the $72 in fees already paid. Adding up to about $150 to the base car rental fee for a 4 day rental. (Base rate was $120. We actually paid closer to $300 total) The break down apparently was a 40 euro fee to drop off at a different location. Plus some 21% tax that added up to 29 euro. The other $72 was a $18 “taxes and fees” per day. I found it to be deceptive pricing on Hertz’s part.

Avis laissé le oct. 2019

avis de
2,0

Worst company please try some other company

Points positifs : Nothing

Avis laissé le nov. 2016

avis de
4,4

Points négatifs : Car had a heavy cigarrtte smell which the clerk forgot to mention

Avis laissé le août 2016

avis de
6,4

Poor customer service during drop off

Points positifs : We decided to drop the car off 1 day early and the hertz representative informed up that the tariffs would change and we needed to pay an extra 20 euros. There was no explanation or detailed breakdown of the daily rates nor was she willing to show the details of the contract that notified the client that the rate is locked for a minimum of 4 days and the maximum of 4 days. She left a very bad impression on the hertz experience due to her attitude and lack of a desire to properly inform the customer of why we had to pay more to use the car for less.

Points négatifs : Better train the hertz staff to be more accommodating and overall helpful to its clients.

Avis laissé le mai 2016

avis de
6,0

Points positifs : Le personnel était sympa. L'emplacement de ramassage était pratique. La voiture était prête et propre et facile à conduire.

Points négatifs : Au moment de la prise en charge, nous avons reçu 69 euros de frais supplémentaires au-dessus des 72 dollars de frais déjà payés. L'ajout d'environ 150 $ aux frais de location de voiture de base pour une location de 4 jours. (Le taux de base était de 120 $. En fait, nous avons payé près de 300 $) La rupture apparemment était un supplément de 40 euros pour descendre à un autre endroit. Plus une taxe de 21% qui a ajouté jusqu'à 29 euros. L’autre 72 $ était une taxe et des frais de 18 $ par jour. J’ai trouvé que le prix était trompeur de la part de Hertz.

Avis laissé le oct. 2019

avis de
2,0

Le pire compagnie. Essayez aussi une autre société

Points positifs : Il n'y a rien

Avis laissé le nov. 2016

avis de
4,4

Points négatifs : Car il y avait une lourde odeur cigarrtte alors que le réceptionniste a oublié de mentionner

Avis laissé le août 2016

avis de

Plus

6,0

Points positifs : Staff was friendly. Pick up location was convenient. Car was ready and clean and easy to drive.

Points négatifs : At pick-up we were charged an extra 69 euro fees on top of the $72 in fees already paid. Adding up to about $150 to the base car rental fee for a 4 day rental. (Base rate was $120. We actually paid closer to $300 total) The break down apparently was a 40 euro fee to drop off at a different location. Plus some 21% tax that added up to 29 euro. The other $72 was a $18 “taxes and fees” per day. I found it to be deceptive pricing on Hertz’s part.

Avis laissé le oct. 2019

avis de
2,0

Worst company please try some other company

Points positifs : Nothing

Avis laissé le nov. 2016

avis de
4,4

Points négatifs : Car had a heavy cigarrtte smell which the clerk forgot to mention

Avis laissé le août 2016

avis de
6,4

Poor customer service during drop off

Points positifs : We decided to drop the car off 1 day early and the hertz representative informed up that the tariffs would change and we needed to pay an extra 20 euros. There was no explanation or detailed breakdown of the daily rates nor was she willing to show the details of the contract that notified the client that the rate is locked for a minimum of 4 days and the maximum of 4 days. She left a very bad impression on the hertz experience due to her attitude and lack of a desire to properly inform the customer of why we had to pay more to use the car for less.

Points négatifs : Better train the hertz staff to be more accommodating and overall helpful to its clients.

Avis laissé le mai 2016

avis de
6,0

Points positifs : Le personnel était sympa. L'emplacement de ramassage était pratique. La voiture était prête et propre et facile à conduire.

Points négatifs : Au moment de la prise en charge, nous avons reçu 69 euros de frais supplémentaires au-dessus des 72 dollars de frais déjà payés. L'ajout d'environ 150 $ aux frais de location de voiture de base pour une location de 4 jours. (Le taux de base était de 120 $. En fait, nous avons payé près de 300 $) La rupture apparemment était un supplément de 40 euros pour descendre à un autre endroit. Plus une taxe de 21% qui a ajouté jusqu'à 29 euros. L’autre 72 $ était une taxe et des frais de 18 $ par jour. J’ai trouvé que le prix était trompeur de la part de Hertz.

Avis laissé le oct. 2019

avis de
2,0

Le pire compagnie. Essayez aussi une autre société

Points positifs : Il n'y a rien

Avis laissé le nov. 2016

avis de
4,4

Points négatifs : Car il y avait une lourde odeur cigarrtte alors que le réceptionniste a oublié de mentionner

Avis laissé le août 2016

avis de

Plus

dès 23 €/jour

Classé n°3

Dollar

7,3 Bien (6 384 avis)

1 succursale à Grenade

╳

Avis sur Dollar

Agences

Dollar

Agences à Grenade

Estacion De Tren De Granada

+34 958 204 454

lundi	08:00 - 20:30
mardi	08:00 - 20:30
mercredi	08:00 - 20:30
jeudi	08:00 - 20:30
vendredi	08:00 - 20:30
samedi	08:00 - 20:30
dimanche	10:00 - 20:00

Tous les avis de Dollar

Avis de Dollar à Grenade

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points négatifs : I reserved a Mercedes Benz and was given a Ford Focus instead. How's that for a "bait and switch!" Being in a foreign country that left me little choice. That's not how business should be done.

Avis laissé le oct. 2019

avis de
9,2

Points positifs : the staff was very helpful and courteous at all times. The overall rental experience was easy and with no hidden costs. We paid exactly what was quoted in the website. Very pleased.

Points négatifs : The pick-up was convenient for us, as close to our accommodation but it would be helpful to offer drop off at the airport, or at least provide directions how to get there. We got lost trying to find the bus stop to catch the bus to the airport. Other than that, very good service!

Avis laissé le août 2019

avis de
10,0

Points positifs : Professionalism of the staff and the willingness to help.

Points négatifs : N/A

Avis laissé le sept. 2018

avis de
10,0

Fantastic car

Points positifs : The car was a hybrid. We got phenomenal mpg and it was an automatic (though we only paid for a manual). Plenty of room in the trunk for 4 carry-ons and 4 bags.

Points négatifs : The pick-up location didn't have the name "Dollar" on the exterior.

Avis laissé le avr. 2018

avis de
2,0

Scam!

Points négatifs : The Dollar rental car was contracted out to Hertz which made it very hard to find. You had to go inside the office to see a small printed out sign that said Dollar. We were two hours late and the Hertz guys said our reservation had been cancelled!! He said there was no way to continue with the reservation. The office is also closed between 12-4 pm so he said if we wanted a car it would have to be through hertz and it was 3 times as much money as we had reserved on line through dollar. No where in the contract with Kayak or Dollar did it say our contract would be canceled after two hours.

Avis laissé le nov. 2017

avis de
8,8

Agent was a salesman

Points positifs : Agent at Granada spoke English which was wonderful and he talked us into upgrade for “better gas mileage and GPS”. Actually glad to have both. He also sold us full 100% insurance coverage but ended up grateful as when we returned car they pointed out dent in door we had not seen that morning, although we knew we didn’t do it, we’re glad to be covered

Points négatifs : Hard to find garage for return, needed better return directions

Avis laissé le oct. 2017

avis de
2,0

No pickup

Points négatifs : We weren't warned that the office closed at 2 o'clock pm. Therefore, we weren't even able to pickup the car and lost the amount this renting cost us.

Avis laissé le juil. 2017

avis de
5,6

Online offer was just a bait.

Points positifs : Car was clean and in good condition.

Points négatifs : Once we came to pick up the car, they only had more expensive cars available than advertised. Also, when we returned the car, it had a scratch for which they charged us 130 Euro damage fee (absolutely fair) plus 60 Euro administration fee which was not covered by our insurance. The employee literally just filled out one form. We felt ripped off.

Avis laissé le oct. 2016

avis de
7,2

Car rental overdue for a new approach

Points positifs : The car itself was fine. No problems. Drop off was efficient and friendly.

Points négatifs : Pick up was very long winded and there was so much of the usual upselling of extra insurance, supplemental items etc etc. It's such a scam and seemingly universal. I had paid with a credit card that gave coverage, I had also bought separate CDW insurance, plus extended coverage. nonetheless the Thrifty rep tried to get me to buy their insurance, as well as to pay for extra roadside assistance because "no one else will speak English"..... This industry needs someone to overhaul it make it honest and transparent.

Avis laissé le juil. 2016

avis de
2,0

Points négatifs : J'ai réservé une Mercedes Benz et on m'a donné une Ford Focus à la place. Comment ça va pour Un "appât et commutateur!" Être dans un pays étranger qui m'a laissé peu de choix. Ce n'est pas ainsi que les affaires devraient être faites.

Avis laissé le oct. 2019

avis de
9,2

Points positifs : le personnel était très serviable et courtois en tout temps. Dans l'ensemble, l'expérience de location était facile et sans frais cachés. Nous avons payé exactement ce qui a été cité sur le site Web. Très content.

Points négatifs : Le ramassage était pratique pour nous, aussi près de notre logement mais il serait utile de vous faire déposer à l'aéroport, ou au moins de nous indiquer comment y arriver. Nous avons perdu d'essayer de trouver l'arrêt de bus pour prendre le bus à l'aéroport. A part ça, le service est très bon !

Avis laissé le août 2019

avis de
10,0

Points positifs : Le professionnalisme du personnel et l'empressement à nous aider.

Points négatifs : N/A

Avis laissé le sept. 2018

avis de

Plus

9,2

Points positifs : the staff was very helpful and courteous at all times. The overall rental experience was easy and with no hidden costs. We paid exactly what was quoted in the website. Very pleased.

Points négatifs : The pick-up was convenient for us, as close to our accommodation but it would be helpful to offer drop off at the airport, or at least provide directions how to get there. We got lost trying to find the bus stop to catch the bus to the airport. Other than that, very good service!

Avis laissé le août 2019

avis de
10,0

Points positifs : Professionalism of the staff and the willingness to help.

Points négatifs : N/A

Avis laissé le sept. 2018

avis de
10,0

Fantastic car

Points positifs : The car was a hybrid. We got phenomenal mpg and it was an automatic (though we only paid for a manual). Plenty of room in the trunk for 4 carry-ons and 4 bags.

Points négatifs : The pick-up location didn't have the name "Dollar" on the exterior.

Avis laissé le avr. 2018

avis de
8,8

Agent was a salesman

Points positifs : Agent at Granada spoke English which was wonderful and he talked us into upgrade for “better gas mileage and GPS”. Actually glad to have both. He also sold us full 100% insurance coverage but ended up grateful as when we returned car they pointed out dent in door we had not seen that morning, although we knew we didn’t do it, we’re glad to be covered

Points négatifs : Hard to find garage for return, needed better return directions

Avis laissé le oct. 2017

avis de
9,2

Points positifs : le personnel était très serviable et courtois en tout temps. Dans l'ensemble, l'expérience de location était facile et sans frais cachés. Nous avons payé exactement ce qui a été cité sur le site Web. Très content.

Points négatifs : Le ramassage était pratique pour nous, aussi près de notre logement mais il serait utile de vous faire déposer à l'aéroport, ou au moins de nous indiquer comment y arriver. Nous avons perdu d'essayer de trouver l'arrêt de bus pour prendre le bus à l'aéroport. A part ça, le service est très bon !

Avis laissé le août 2019

avis de
10,0

Points positifs : Le professionnalisme du personnel et l'empressement à nous aider.

Points négatifs : N/A

Avis laissé le sept. 2018

avis de

7,2

Car rental overdue for a new approach

Points positifs : The car itself was fine. No problems. Drop off was efficient and friendly.

Points négatifs : Pick up was very long winded and there was so much of the usual upselling of extra insurance, supplemental items etc etc. It's such a scam and seemingly universal. I had paid with a credit card that gave coverage, I had also bought separate CDW insurance, plus extended coverage. nonetheless the Thrifty rep tried to get me to buy their insurance, as well as to pay for extra roadside assistance because "no one else will speak English"..... This industry needs someone to overhaul it make it honest and transparent.

Avis laissé le juil. 2016

avis de

2,0

Points négatifs : I reserved a Mercedes Benz and was given a Ford Focus instead. How's that for a "bait and switch!" Being in a foreign country that left me little choice. That's not how business should be done.

Avis laissé le oct. 2019

avis de
2,0

Scam!

Points négatifs : The Dollar rental car was contracted out to Hertz which made it very hard to find. You had to go inside the office to see a small printed out sign that said Dollar. We were two hours late and the Hertz guys said our reservation had been cancelled!! He said there was no way to continue with the reservation. The office is also closed between 12-4 pm so he said if we wanted a car it would have to be through hertz and it was 3 times as much money as we had reserved on line through dollar. No where in the contract with Kayak or Dollar did it say our contract would be canceled after two hours.

Avis laissé le nov. 2017

avis de
2,0

No pickup

Points négatifs : We weren't warned that the office closed at 2 o'clock pm. Therefore, we weren't even able to pickup the car and lost the amount this renting cost us.

Avis laissé le juil. 2017

avis de
5,6

Online offer was just a bait.

Points positifs : Car was clean and in good condition.

Points négatifs : Once we came to pick up the car, they only had more expensive cars available than advertised. Also, when we returned the car, it had a scratch for which they charged us 130 Euro damage fee (absolutely fair) plus 60 Euro administration fee which was not covered by our insurance. The employee literally just filled out one form. We felt ripped off.

Avis laissé le oct. 2016

avis de
2,0

Points négatifs : J'ai réservé une Mercedes Benz et on m'a donné une Ford Focus à la place. Comment ça va pour Un "appât et commutateur!" Être dans un pays étranger qui m'a laissé peu de choix. Ce n'est pas ainsi que les affaires devraient être faites.

Avis laissé le oct. 2019

avis de

dès 22 €/jour

Classé n°4

Europcar

9,0 Excellent (2 avis)

1 succursale à Grenade

╳

Avis sur Europcar

Agences

Europcar

Agences à Grenade

Av Andaluces 14.frente Estacion

+34 911 505 000

Tous les avis de Europcar

Avis de Europcar à Grenade

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

10,0

Anxiety-free European car rental

Points positifs : Car was comfortable, easy to operate, had navigation tools and provided excellent mileage.

Points négatifs : At one point in the trip a dash light came on with the word "carburanje" which along with the occasional bell that kept dinging led us to believe that our car was having mechanical difficulty. After driving for hours worried, we were told at a Europcar location near Seville it meant "gasoline." We should have been given more information about this, but all's well that ended well.

Avis laissé le nov. 2016

avis de
10,0

Location de voiture européenne sans anxiété

Points positifs : La voiture était confortable, facile à utiliser, avait des outils de navigation et offrait un excellent kilométrage.

Points négatifs : À un moment du voyage, un tableau de bord s'est allumé avec le mot "carburanje" qui, avec la cloche occasionnelle qui a continué à sonner nous a conduit à croire que notre voiture avait des difficultés mécaniques. Après avoir roulé pendant des heures, nous avons été informés à un emplacement Europcar près de Séville qu'il s'agissait de "essence." Nous aurions dû nous donner plus d'informations à ce sujet, mais tout cela s'est bien passé.

Avis laissé le nov. 2016

avis de

10,0

Anxiety-free European car rental

Points positifs : Car was comfortable, easy to operate, had navigation tools and provided excellent mileage.

Points négatifs : At one point in the trip a dash light came on with the word "carburanje" which along with the occasional bell that kept dinging led us to believe that our car was having mechanical difficulty. After driving for hours worried, we were told at a Europcar location near Seville it meant "gasoline." We should have been given more information about this, but all's well that ended well.

Avis laissé le nov. 2016

avis de
10,0

Location de voiture européenne sans anxiété

Points positifs : La voiture était confortable, facile à utiliser, avait des outils de navigation et offrait un excellent kilométrage.

Points négatifs : À un moment du voyage, un tableau de bord s'est allumé avec le mot "carburanje" qui, avec la cloche occasionnelle qui a continué à sonner nous a conduit à croire que notre voiture avait des difficultés mécaniques. Après avoir roulé pendant des heures, nous avons été informés à un emplacement Europcar près de Séville qu'il s'agissait de "essence." Nous aurions dû nous donner plus d'informations à ce sujet, mais tout cela s'est bien passé.

Avis laissé le nov. 2016

avis de

dès 25 €/jour

Classé n°5

Budget

8,6 Excellent (11 avis)

2 succursales à Grenade

╳

Avis sur Budget

Agences

Budget

Agences à Grenade

Budget Aeropuerto De Granada

+34 958 446 455

lundi	08:00 - 14:00
mardi	08:00 - 14:00
mercredi	08:00 - 14:00
jeudi	08:00 - 14:00
vendredi	08:00 - 14:00
samedi
dimanche

Renfe Avda Los Andaluces Sn

+34 662 324 281

lundi	08:00 - 14:00
mardi	08:00 - 14:00
mercredi	08:00 - 14:00
jeudi	08:00 - 14:00
vendredi	08:00 - 14:00
samedi
dimanche

Tous les avis de Budget

Avis de Budget à Grenade

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

8,8

Points négatifs : Waiting time at pick-up. But then again; it was during bank holidays.

Avis laissé le avr. 2019

avis de
2,8

Beware! Be ready to get ripped off!

Points positifs : The car itself was OK.

Points négatifs : The staff at Granada rental office ripped me off with extra charges. I refused all the extra charges for additional driver and various insurance options since I purchased a comprehensive insurance in advance, but later I found out she added additional driver charges. She didn't even give me a detail receipt in English saying that the computer system didn't allow her to print detail receipt in English and gave me a strange receipt in German language only showing the total amount. The receipt didn't show any detailed charges and the total amount was 80 euros more than the amount I booked for. She said the computer system added security deposit and gas charge in advance automatically which will be reduced at drop off. I knew that something was not right and, of course, I ended up paying 40 euros more than the amount I booked the car for. Very sneaky business. I don't recommend Budget rental at Granada office. They will rip you off.

Avis laissé le nov. 2017

avis de
6,8

Fine rental

Points positifs : Very good rental, clean well running vehicle, friendly staff

Points négatifs : Maybe it's because I'm not from the EU, but the reservation didn't include VAT? At 21% this really caught me off guard

Avis laissé le juin 2017

avis de
8,8

Points négatifs : Temps d'attente à la prise en charge. Mais encore une fois, c'était pendant les jours fériés.

Avis laissé le avr. 2019

avis de
6,8

Location fine

Points positifs : Très bon location, véhicule propre et bien entretenu, personnel sympathique

Points négatifs : Peut-être parce que je ne suis pas de l'UE, mais la réservation n'a pas inclus la TVA? À 21% cela m'a vraiment pris de la garde

Avis laissé le juin 2017

avis de

8,8

Points négatifs : Waiting time at pick-up. But then again; it was during bank holidays.

Avis laissé le avr. 2019

avis de
8,8

Points négatifs : Temps d'attente à la prise en charge. Mais encore une fois, c'était pendant les jours fériés.

Avis laissé le avr. 2019

avis de

6,8

Fine rental

Points positifs : Very good rental, clean well running vehicle, friendly staff

Points négatifs : Maybe it's because I'm not from the EU, but the reservation didn't include VAT? At 21% this really caught me off guard

Avis laissé le juin 2017

avis de
6,8

Location fine

Points positifs : Très bon location, véhicule propre et bien entretenu, personnel sympathique

Points négatifs : Peut-être parce que je ne suis pas de l'UE, mais la réservation n'a pas inclus la TVA? À 21% cela m'a vraiment pris de la garde

Avis laissé le juin 2017

avis de

2,8

Beware! Be ready to get ripped off!

Points positifs : The car itself was OK.

Points négatifs : The staff at Granada rental office ripped me off with extra charges. I refused all the extra charges for additional driver and various insurance options since I purchased a comprehensive insurance in advance, but later I found out she added additional driver charges. She didn't even give me a detail receipt in English saying that the computer system didn't allow her to print detail receipt in English and gave me a strange receipt in German language only showing the total amount. The receipt didn't show any detailed charges and the total amount was 80 euros more than the amount I booked for. She said the computer system added security deposit and gas charge in advance automatically which will be reduced at drop off. I knew that something was not right and, of course, I ended up paying 40 euros more than the amount I booked the car for. Very sneaky business. I don't recommend Budget rental at Granada office. They will rip you off.

Avis laissé le nov. 2017

avis de

dès 25 €/jour

Classé n°6

Thrifty

8,2 Excellent (6 avis)

1 succursale à Grenade

╳

Avis sur Thrifty

Agences

Thrifty

Agences à Grenade

Estacion De Tren De Granada

+34 958 204 454

lundi	08:00 - 20:30
mardi	08:00 - 20:30
mercredi	08:00 - 20:30
jeudi	08:00 - 20:30
vendredi	08:00 - 20:30
samedi	08:00 - 20:30
dimanche	10:00 - 20:00

Tous les avis de Thrifty

Avis de Thrifty à Grenade

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

10,0

Points positifs : Staff was super helpful.

Points négatifs : Counter closes for siesta.

Avis laissé le févr. 2019

avis de
3,2

Used food containers in back, terrible pickup/drop

Points positifs : When we first picked up the car, the paper was marked with no damages but when we got it it had serious damage to bumpers (front and back). Manager fixed it but then we found used food containers later so it clearly wasn't cleaned either. The dropoff/pickup locations is tiny and terrible. I would not rent from here again.

Points négatifs : Trash, outside damage, poor location

Avis laissé le nov. 2016

avis de
10,0

Points positifs : Le personnel était super serviable.

Points négatifs : Le comptoir se ferme pour la sieste.

Avis laissé le févr. 2019

avis de
3,2

Récipients de nourriture usagés à l'arrière, ramassage et dépôt terribles

Points positifs : Lorsque nous avons pris la voiture pour la première fois, le papier a été marqué sans dommages, mais lorsque nous l'avons obtenu, il a eu de graves dommages aux pare-chocs (avant et arrière). Le responsable l'a corrigé, mais nous avons trouvé des récipients d'alimentation usagés plus tard, donc il n'a manifestement pas été nettoyé non plus. Les emplacements de ramassage et de dépôt des dropoff sont minuscules et terribles. Je ne retournerais pas à cet hôtel.

Points négatifs : Déchets, dommages extérieurs, mauvais emplacement

Avis laissé le nov. 2016

avis de

10,0

Points positifs : Staff was super helpful.

Points négatifs : Counter closes for siesta.

Avis laissé le févr. 2019

avis de
10,0

Points positifs : Le personnel était super serviable.

Points négatifs : Le comptoir se ferme pour la sieste.

Avis laissé le févr. 2019

avis de

3,2

Used food containers in back, terrible pickup/drop

Points positifs : When we first picked up the car, the paper was marked with no damages but when we got it it had serious damage to bumpers (front and back). Manager fixed it but then we found used food containers later so it clearly wasn't cleaned either. The dropoff/pickup locations is tiny and terrible. I would not rent from here again.

Points négatifs : Trash, outside damage, poor location

Avis laissé le nov. 2016

avis de
3,2

Récipients de nourriture usagés à l'arrière, ramassage et dépôt terribles

Points positifs : Lorsque nous avons pris la voiture pour la première fois, le papier a été marqué sans dommages, mais lorsque nous l'avons obtenu, il a eu de graves dommages aux pare-chocs (avant et arrière). Le responsable l'a corrigé, mais nous avons trouvé des récipients d'alimentation usagés plus tard, donc il n'a manifestement pas été nettoyé non plus. Les emplacements de ramassage et de dépôt des dropoff sont minuscules et terribles. Je ne retournerais pas à cet hôtel.

Points négatifs : Déchets, dommages extérieurs, mauvais emplacement

Avis laissé le nov. 2016

avis de

dès 26 €/jour

Classé n°7

Avis

7,8 Bien (6 avis)

2 succursales à Grenade

╳

Avis sur Avis

Agences

Avis

Agences à Grenade

Aeropuerto De Granada

+34 958 446 455

lundi	08:00 - 14:00
mardi	08:00 - 14:00
mercredi	08:00 - 14:00
jeudi	08:00 - 14:00
vendredi	08:00 - 14:00
samedi
dimanche

Renfe Avda Los Andaluces

+34 662 324 281

lundi	08:00 - 14:00
mardi	08:00 - 14:00
mercredi	08:00 - 14:00
jeudi	08:00 - 14:00
vendredi	08:00 - 14:00
samedi
dimanche

Tous les avis de Avis

Avis de Avis à Grenade

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

3,2

Worst car rental experience ever

Points positifs : Nothing

Points négatifs : Pickup was a horrendous experience. I've always been able to grab a car earlier than my reservation time. I understand it’s ultimately based off availability, so when the front desk attendant told me I couldn't get it sooner than one hour before my reservation time, I was okay with that. That was until I was assigned a car which had been clearly sitting on the lot before I arrived - a complete waste of my time. I usually pay for car rental insurance through 3rd party vendors, which is always fine. But for some reason, the front desk attendant told me I wasn't insured. I said I was and just paid it through Kayak (at $27), and he said that my file says I did not pay and had to pay Avis if I wanted the car insured. I dug through my emails and showed him the receipt proving I was insured through the reservation, and he tells me that it only covers changing the reservation. When I downloaded the PDF and showed that I was actually insured for damages to the vehicle up to $40,000, he said they didn't accept Allianz anyways and I had to cancel with them and pay Avis 90 euros to protect my car against damages. I told him that it didn’t make sense for Kayak to offer insurance that Avis wouldn’t accept and asked if he could tell me about their policies with 3rd party rentals. He said he doesn't have that information (could be true but still a reflection on Avis having terrible training policies - insurance is a big/complicated deal and their front desk attendants should understand the ins and outs of it) and goes on to say the car is only protected if I purchase through Avis. I obliged as I was tired of going back and forth and trusted that he knew more than I did being that he is an actual Avis employee. After doing some research, it sounds like I would have been fine through Allianz. This is incredibly disappointing as I feel I was manipulated through scare tactics to fork over more money for an already overpriced reservation. He also knew I was traveling into Portugal, and offered no help or assistance in regards to potential tolls, bridge fees, etc. All he seemed to car about was making me pay more and trying to spend as little time as possible providing actual customer service.

Avis laissé le mai 2018

avis de
8,0

Points positifs : Thorough and efficient

Avis laissé le mai 2018

avis de
5,2

Avis claims I scratched the "bumper"

Points positifs : Car was Pretty new

Points négatifs : Avis drop off tried to claim I scratched the bumper. Complete scam so they can get money from me or the insurance company. Horrible, I hardly drove it and parked below garage

Avis laissé le mai 2017

avis de
8,0

Points positifs : Complet et efficace

Avis laissé le mai 2018

avis de
5,2

Avis que j'ai rayé le « bouclier »

Points positifs : La voiture était Assez neuve

Points négatifs : La chute d'Avis a essayé de dire que j'ai rayé le pare-chocs. Escroquerie complète pour qu'ils puissent obtenir de l'argent de moi ou de la compagnie d'assurance. Horrible, j'ai à peine conduit et je suis garée sous le garage

Avis laissé le mai 2017

avis de

8,0

Points positifs : Thorough and efficient

Avis laissé le mai 2018

avis de
8,0

Points positifs : Complet et efficace

Avis laissé le mai 2018

avis de

3,2

Worst car rental experience ever

Points positifs : Nothing

Points négatifs : Pickup was a horrendous experience. I've always been able to grab a car earlier than my reservation time. I understand it’s ultimately based off availability, so when the front desk attendant told me I couldn't get it sooner than one hour before my reservation time, I was okay with that. That was until I was assigned a car which had been clearly sitting on the lot before I arrived - a complete waste of my time. I usually pay for car rental insurance through 3rd party vendors, which is always fine. But for some reason, the front desk attendant told me I wasn't insured. I said I was and just paid it through Kayak (at $27), and he said that my file says I did not pay and had to pay Avis if I wanted the car insured. I dug through my emails and showed him the receipt proving I was insured through the reservation, and he tells me that it only covers changing the reservation. When I downloaded the PDF and showed that I was actually insured for damages to the vehicle up to $40,000, he said they didn't accept Allianz anyways and I had to cancel with them and pay Avis 90 euros to protect my car against damages. I told him that it didn’t make sense for Kayak to offer insurance that Avis wouldn’t accept and asked if he could tell me about their policies with 3rd party rentals. He said he doesn't have that information (could be true but still a reflection on Avis having terrible training policies - insurance is a big/complicated deal and their front desk attendants should understand the ins and outs of it) and goes on to say the car is only protected if I purchase through Avis. I obliged as I was tired of going back and forth and trusted that he knew more than I did being that he is an actual Avis employee. After doing some research, it sounds like I would have been fine through Allianz. This is incredibly disappointing as I feel I was manipulated through scare tactics to fork over more money for an already overpriced reservation. He also knew I was traveling into Portugal, and offered no help or assistance in regards to potential tolls, bridge fees, etc. All he seemed to car about was making me pay more and trying to spend as little time as possible providing actual customer service.

Avis laissé le mai 2018

avis de
5,2

Avis claims I scratched the "bumper"

Points positifs : Car was Pretty new

Points négatifs : Avis drop off tried to claim I scratched the bumper. Complete scam so they can get money from me or the insurance company. Horrible, I hardly drove it and parked below garage

Avis laissé le mai 2017

avis de
5,2

Avis que j'ai rayé le « bouclier »

Points positifs : La voiture était Assez neuve

Points négatifs : La chute d'Avis a essayé de dire que j'ai rayé le pare-chocs. Escroquerie complète pour qu'ils puissent obtenir de l'argent de moi ou de la compagnie d'assurance. Horrible, j'ai à peine conduit et je suis garée sous le garage

Avis laissé le mai 2017

avis de

King Rent a Car

3 succursales à Grenade

╳

Agences

King Rent a Car

Agences à Grenade

Avenida de Andaluces

Catedral de Granada

Granada Airport

Sunnycars

3 succursales à Grenade

╳

Agences

Sunnycars

Agences à Grenade

Avda Fuente Nueva

Avenida de los Andaluces

Calle Neptuno 8

CROWN CAR HIRE

2 succursales à Grenade

╳

Agences

CROWN CAR HIRE

Agences à Grenade

Desk In Terminal

Paseo del ViolÃ³n s/n,Palacio de congresos Local 3

dès 18 €/jour

keddy by Europcar

2 succursales à Grenade

╳

Agences

keddy by Europcar

Agences à Grenade

Estacion De Tren Avda Andaluces S N

+34 902 105 055

Granada Airport

34902105055

dès 25 €/jour

Sixt

2 succursales à Grenade

╳

Agences

Sixt

Agences à Grenade

Avenida de Andaluces 12

+34 871 180 192

lundi	08:00 - 23:00
mardi	08:00 - 23:00
mercredi	08:00 - 23:00
jeudi	08:00 - 23:00
vendredi	08:00 - 23:00
samedi	08:00 - 23:00
dimanche	08:00 - 23:00

Ctra. Aeropuerto, km 0,5

+34 871 180 192

lundi	07:00 - 23:00
mardi	07:00 - 23:00
mercredi	07:00 - 23:00
jeudi	07:00 - 23:00
vendredi	07:00 - 23:00
samedi	07:00 - 23:00
dimanche	07:00 - 23:00

dès 4 €/jour

Ace

La moins chère

1 succursale à Grenade

╳

Agences

Ace

Agences à Grenade

Ctra. Aeropuerto, km 0.5

+34 918 341 400

lundi	07:00 - 22:00
mardi	07:00 - 22:00
mercredi	07:00 - 22:00
jeudi	07:00 - 22:00
vendredi	07:00 - 22:00
samedi	07:00 - 15:00
dimanche	08:00 - 16:00

FLIZZR

1 succursale à Grenade

╳

Agences

FLIZZR

Agences à Grenade

Ctra. Aeropuerto, km 0.5 (Airport Petrol Station)

+34 902 491 616

dès 5 €/jour

INTERRENT

La plus populaire

1 succursale à Grenade

╳

Agences

INTERRENT

Agences à Grenade

Granada Airport

+34 958 245 275

dès 5 €/jour

OK RENT A CAR

1 succursale à Grenade

╳

Agences

OK RENT A CAR

Agences à Grenade

Granada Airport Office

dès 5 €/jour

Rhodium

1 succursale à Grenade