Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : How easy it all was and how they wasn’t any variance in price or model of vehicle initially reserved.
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10,0
Points positifs : Perfect flawless rental.
avis de
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10,0
Points positifs : yes he was friendly, and quick to get us on our way
Points négatifs : A service light kept coming on while we were driving but didn't know what it was since there was no manual in the car. Forgot to tell the agent
avis de
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2,0
Points négatifs : Rental car was confirmed. Then I got a phone call saying there were no cars available.
avis de
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6,4
Points positifs : Great price and competent staff.
Points négatifs : The car smelled like cigarettes, which made the drive somewhat uncomfortable. I also had trouble renting because they would not accept my bank card, or check or anything. I had to drive home to get a credit card, and that almost caused me to miss my flight. The staff member was not very sympathetic when we had payment trouble, just very matter of fact.
avis de
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2,0
Flight issues
Points positifs : Nothing
Points négatifs : I was delayed one day shortening my trip. When I called to adjust my reservation I was told I would need to pay 50 more to rent the car for one less day. I was truly surprised and disappointed. I checked hertz and was able to get a deal close to my original rate.
avis de
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10,0
Points positifs : From the first guy who rented me the car in Hilton Head to the lady who checked in the car at Tampa Airport, everything was so smooth and quick that I was surprised to be released to go on my way so effeiciently! Excellent service, courteous and helpful! Thanks to all the taff!
avis de
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6,4
Points positifs : The ease of reservation, pick up and drop off
Points négatifs : The price for an economy $30/day
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2,8
Worst rental ever
Points positifs : It didn't break down
Points négatifs : When I got into the car, the indicator light showed that a) there was insufficient windshield wiper fluid and b) the tire pressure of 2 of the tires was dramatically low. We took it to the nearby location to get those two items fixed. Later, we discovered 2 other defects: 1. The inside of the windshield had a layer of dirt on it only where the driver's side is. You couldn't notice this until there was glare when the sun started to set. It was a hazard. 2. Worse, the initial pungent smell of excessive car freshener gave way, eventually, to a lingering smell of cigars. My kids, relatives, and I found this really abhorrent. Unlike the prior 3 defects, there was nothing we could do. I wanted to tell Alamo upon returning the car, but the office was closed since our departing flight left at 5:35am.
avis de
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2,8
Points positifs : It was easy to rent the car
Points négatifs : We pick up the car, and in the windshield was dirty and with tiny strains. But anyway we accepted it like that. We made our trip and when we dropped off the car they wanted us to pay for the windshield. This was ridiculous! The car was like that! This people it seems like they don't check the vehicles before they rent it to people. Please stop lying and thieving!
avis de
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10,0
Points négatifs : First time to the airport so it was a little tough to find.
avis de
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2,0
Terrible
Points négatifs : I made a reservation and specifically asked there was a car available on the phone while speaking to a person, not the computer, but when I arrived to pick my car up there was not a car there!!! When I questioned the attendant, he said there was nothing he could do for me. Consequently, I ended up spending over $100.00 more than I should have because another rental (Hertz) said they only had a van. I believe this should be Alamo'so responsibility. I also believe the attendant could have been much more helpful! He at least could have checked with all the other rental companies to see if there was a cheaper option. I would really like a response!!!
avis de
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10,0
Points positifs : How easy it all was and how they wasn’t any variance in price or model of vehicle initially reserved.
avis de
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10,0
Points positifs : Perfect flawless rental.
avis de
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10,0
Points positifs : yes he was friendly, and quick to get us on our way
Points négatifs : A service light kept coming on while we were driving but didn't know what it was since there was no manual in the car. Forgot to tell the agent
avis de
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10,0
Points positifs : From the first guy who rented me the car in Hilton Head to the lady who checked in the car at Tampa Airport, everything was so smooth and quick that I was surprised to be released to go on my way so effeiciently! Excellent service, courteous and helpful! Thanks to all the taff!
avis de
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10,0
Points négatifs : First time to the airport so it was a little tough to find.
avis de
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2,0
Points négatifs : Rental car was confirmed. Then I got a phone call saying there were no cars available.
avis de
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6,4
Points positifs : Great price and competent staff.
Points négatifs : The car smelled like cigarettes, which made the drive somewhat uncomfortable. I also had trouble renting because they would not accept my bank card, or check or anything. I had to drive home to get a credit card, and that almost caused me to miss my flight. The staff member was not very sympathetic when we had payment trouble, just very matter of fact.
avis de
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2,0
Flight issues
Points positifs : Nothing
Points négatifs : I was delayed one day shortening my trip. When I called to adjust my reservation I was told I would need to pay 50 more to rent the car for one less day. I was truly surprised and disappointed. I checked hertz and was able to get a deal close to my original rate.
avis de
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6,4
Points positifs : The ease of reservation, pick up and drop off
Points négatifs : The price for an economy $30/day
avis de
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2,8
Worst rental ever
Points positifs : It didn't break down
Points négatifs : When I got into the car, the indicator light showed that a) there was insufficient windshield wiper fluid and b) the tire pressure of 2 of the tires was dramatically low. We took it to the nearby location to get those two items fixed. Later, we discovered 2 other defects: 1. The inside of the windshield had a layer of dirt on it only where the driver's side is. You couldn't notice this until there was glare when the sun started to set. It was a hazard. 2. Worse, the initial pungent smell of excessive car freshener gave way, eventually, to a lingering smell of cigars. My kids, relatives, and I found this really abhorrent. Unlike the prior 3 defects, there was nothing we could do. I wanted to tell Alamo upon returning the car, but the office was closed since our departing flight left at 5:35am.
avis de
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2,8
Points positifs : It was easy to rent the car
Points négatifs : We pick up the car, and in the windshield was dirty and with tiny strains. But anyway we accepted it like that. We made our trip and when we dropped off the car they wanted us to pay for the windshield. This was ridiculous! The car was like that! This people it seems like they don't check the vehicles before they rent it to people. Please stop lying and thieving!
avis de
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2,0
Terrible
Points négatifs : I made a reservation and specifically asked there was a car available on the phone while speaking to a person, not the computer, but when I arrived to pick my car up there was not a car there!!! When I questioned the attendant, he said there was nothing he could do for me. Consequently, I ended up spending over $100.00 more than I should have because another rental (Hertz) said they only had a van. I believe this should be Alamo'so responsibility. I also believe the attendant could have been much more helpful! He at least could have checked with all the other rental companies to see if there was a cheaper option. I would really like a response!!!
avis de
