Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,4
Points positifs : The only good thing about the experience was the front desk person who was very nice.
Points négatifs : The car was not ready when I got there and they rushed it through a cleaning and I got a car that was not thoroughly cleaned. They didn't have a car in the size I rented and upgraded me to an uncomfortably to big car.
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2,0
Points positifs : Nothing
Points négatifs : Everything
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9,6
Points positifs : Very convenient
Points négatifs : It was everything I could dream of, so nothing
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4,0
Points négatifs : Was dropped off only to learn that you must have a major credit card and they wouldn't take my debit card. Was too late to make a reservation at a company that would take my debit card. Almost doubled the price I could have had with a reservation.
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10,0
Points positifs : Friendly service agent
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8,0
Points positifs : Good, fast service.
Points négatifs : Car had 50k miles and no USB port. I was never emailed a receipt.
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2,0
No cars were available
Points négatifs : Although I reserved a car and confirmed it, there were no cars available when I arrived to the counter. The representative did nothing but suggest different company at first, but then called another affiliated company to see if a car was available at another location. I drove to the other location to get the car but had to pay more than I planned and arrived nearly two hours late to my destination because of the extra driving around in town. This is no way to run a business.
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7,6
Points positifs : Very friendly service pickup/dropoff. Very good.
Points négatifs : The car was very poor ergonomically. However performed well.
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2,0
Horrible start
Points négatifs : I went to pick up the vehicle and the person manning the Alamo counter decided to leave work an hour and a half early without notifying the last pick-up(me). So I had to get another ride to the airport at dawn the next morning when they opened and got the car. That went smoothly, but by the time I was finally able to leave town I had already missed my grandfather's Memorial day service. I am a very unhappy camper.
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10,0
Points positifs : Convenient, very accommodating
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10,0
helpful customer service agent
Points positifs : I was a bonehead and made my reservations for Lincoln instead of Omaha. The agent in Omaha was very understanding and helped me get a good deal on a car rental even despite being at a busy time during College World Series. The car was a new Nissan Altima that was a great ride! I really enjoy renting with Alamo!
Points négatifs : NA
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2,4
Points positifs : La seule bonne chose à faire dans cet hôtel était la personne de la réception qui était très gentille.
Points négatifs : La voiture n'était pas prête quand j'y suis arrivé et ils l'ont rouillée par un nettoyage et j'ai eu une voiture qui n'était pas nettoyée à fond. Ils n'avaient pas de voiture dans la taille que j'ai louée et m'ont surclassé dans une voiture trop grande.
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9,6
Points positifs : Very convenient
Points négatifs : It was everything I could dream of, so nothing
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10,0
Points positifs : Friendly service agent
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10,0
Points positifs : Convenient, very accommodating
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10,0
helpful customer service agent
Points positifs : I was a bonehead and made my reservations for Lincoln instead of Omaha. The agent in Omaha was very understanding and helped me get a good deal on a car rental even despite being at a busy time during College World Series. The car was a new Nissan Altima that was a great ride! I really enjoy renting with Alamo!
Points négatifs : NA
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2,4
Points positifs : The only good thing about the experience was the front desk person who was very nice.
Points négatifs : The car was not ready when I got there and they rushed it through a cleaning and I got a car that was not thoroughly cleaned. They didn't have a car in the size I rented and upgraded me to an uncomfortably to big car.
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2,0
Points positifs : Nothing
Points négatifs : Everything
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4,0
Points négatifs : Was dropped off only to learn that you must have a major credit card and they wouldn't take my debit card. Was too late to make a reservation at a company that would take my debit card. Almost doubled the price I could have had with a reservation.
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2,0
No cars were available
Points négatifs : Although I reserved a car and confirmed it, there were no cars available when I arrived to the counter. The representative did nothing but suggest different company at first, but then called another affiliated company to see if a car was available at another location. I drove to the other location to get the car but had to pay more than I planned and arrived nearly two hours late to my destination because of the extra driving around in town. This is no way to run a business.
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2,0
Horrible start
Points négatifs : I went to pick up the vehicle and the person manning the Alamo counter decided to leave work an hour and a half early without notifying the last pick-up(me). So I had to get another ride to the airport at dawn the next morning when they opened and got the car. That went smoothly, but by the time I was finally able to leave town I had already missed my grandfather's Memorial day service. I am a very unhappy camper.
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2,4
Points positifs : La seule bonne chose à faire dans cet hôtel était la personne de la réception qui était très gentille.
Points négatifs : La voiture n'était pas prête quand j'y suis arrivé et ils l'ont rouillée par un nettoyage et j'ai eu une voiture qui n'était pas nettoyée à fond. Ils n'avaient pas de voiture dans la taille que j'ai louée et m'ont surclassé dans une voiture trop grande.
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