Points négatifs : Be transparent about rates and charges.
Points négatifs : The car was dirty french fries, old grapes, water bottle, jar lid under seat, ask to pick car up 5 hours early was charged for it ask to drop car off day early was told still had to pay for day we would not have car
Points positifs : Nothing
Points négatifs : Book my car to the proper location
Points positifs : They said there was a car that I booked.
Points négatifs : Actually having the car I booked. Could have answered the phone when I called.
Points positifs : The car was very clean and comfortable.
Points négatifs : The Hertz agent was not available when I arrived to pick up the vehicle, and when she finally came to the front desk, she did not print a lease agreement or show me to the car; I had to walk across the street and find it myself.
Points positifs : Comfortable car to drive long distance.
Points négatifs : Would be nice to have Sirius Radio available,
Points positifs : Greeted immediately
Points négatifs : Didn’t have a car I could take (even though I booked a week in advance)
Points positifs : Customer service was excellent! I made an error on my reservation and the counter agent was extremely helpful and changed my reservation. Not only was he efficient, he was very personable! Location was convenient.
Points négatifs : Nothing!
Points positifs : nothing
Points négatifs : The fact they slapped a $200 deposit on an insured car and would not take anything but credit card for it. I know this is common practice with rental cars but it is absurd and inexcusable. A customer who pays for insurance shouldn't have to deal with an unannounced last minute addition to the cost.
Points positifs : It is easy and professional to obtain a rental car as needed. Excellent job!
Points négatifs : The gas tank wasn't full, the window washer fluid was empty, they hadn't completely checked the car in before handing me the keys so I could leave. There was paint missing that I pointed out. Then after they come out to take pictures the rep hands me a customer satisfaction survey to complete an turn into him, about him!
Points positifs : No line when I picked up so I got the car quick. It was the car type I asked for, the car was clean and full of fuel.
Points négatifs : Car vaguely smelled of cigarettes.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Lincoln.
Hertz possède 2 succursales à Lincoln. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.