Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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7,6
Just a dropoff
Points positifs : When I returned the vehicle in Norfolk the crew was quick and on the ball. Extremely courteous and quick drop off.
Points négatifs : Cleanliness of the vehicle had nothing at all to do with Norfolk since I did not pick it up here.
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2,0
Poor experience
Points positifs : No flexibility when we want to return the car to different airport due to cancellation of flight. A representative ask me over $450 just to drop the car to different airport. Will never would recommend anyone to rent from Alamo. I am sorry if my remarks are rude but it is honest.
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10,0
Points positifs : the ease of getting the car
Points négatifs : it was all good.
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8,0
Fast pick up and drop off service
Points positifs : Quick service
Points négatifs : Non- smoking car still smelled of smoke
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6,0
Hope it doesn't rain
Points positifs : Representative was nice.
Points négatifs : Windshield wipers were destroyed and the windshield was very dirty. It started to rain at night and I thought I was going to die because I couldn't see 2 ft in front of the car. Good thing I'm a professional motorcycle racer and was able to navigate to my hotel.
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10,0
Points positifs : Great guest service at Mitchell Airport
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6,0
Points positifs : Convenience and effectiveness of delivery and return of vehicle. The car was easy to drive. Happy there was a windshield scaper in the car as the weather turned icy and snowy
Points négatifs : Vehicle interior condition was quite poor. The inside had a fould odor, the steering wheel and some controls were greasy and sticky to the touch. I had to stop at the first convenience store after receiving the vehicle to "decontaminate" the car. I bought 5 car deodorizers and a container of disinfectant wipes to scrub off the greasy sticky feel. Seats had stains on it as well.
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2,0
Points positifs : Nice car
Points négatifs : They surprised us with an additional $69 charge for too many miles driven. Never again.
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10,0
Easy, Friendly and Fast with No Hassle!
Points positifs : The service was excellent and friendly. I arrived late at night and the clerk even walked me to the car because I was nervous about going into the parking lot alone. When I returned the car I had the same excellent service.
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4,0
Points négatifs : Brought the car back 1 hour late and was charged an additional day.
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10,0
Exceptional overall
Points positifs : There was no line when we arrived so the process was speedy! The woman who was assisting us was friendly and professional and made everything very easy. We even got a complimentary upgrade. The car looked brand new, very clean and got great gas mileage. The return process was just as convenient. The whole process only took about 3 minutes.
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2,0
Points négatifs : They were closed when I got there to pick up the car. Didn’t wait for me to get off my flight. I was stranded at the airport with no rental car. Slept at the airport so I could get a car the next morning.
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10,0
Points positifs : the ease of getting the car
Points négatifs : it was all good.
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10,0
Points positifs : Great guest service at Mitchell Airport
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10,0
Easy, Friendly and Fast with No Hassle!
Points positifs : The service was excellent and friendly. I arrived late at night and the clerk even walked me to the car because I was nervous about going into the parking lot alone. When I returned the car I had the same excellent service.
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10,0
Exceptional overall
Points positifs : There was no line when we arrived so the process was speedy! The woman who was assisting us was friendly and professional and made everything very easy. We even got a complimentary upgrade. The car looked brand new, very clean and got great gas mileage. The return process was just as convenient. The whole process only took about 3 minutes.
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7,6
Just a dropoff
Points positifs : When I returned the vehicle in Norfolk the crew was quick and on the ball. Extremely courteous and quick drop off.
Points négatifs : Cleanliness of the vehicle had nothing at all to do with Norfolk since I did not pick it up here.
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8,0
Fast pick up and drop off service
Points positifs : Quick service
Points négatifs : Non- smoking car still smelled of smoke
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2,0
Poor experience
Points positifs : No flexibility when we want to return the car to different airport due to cancellation of flight. A representative ask me over $450 just to drop the car to different airport. Will never would recommend anyone to rent from Alamo. I am sorry if my remarks are rude but it is honest.
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6,0
Hope it doesn't rain
Points positifs : Representative was nice.
Points négatifs : Windshield wipers were destroyed and the windshield was very dirty. It started to rain at night and I thought I was going to die because I couldn't see 2 ft in front of the car. Good thing I'm a professional motorcycle racer and was able to navigate to my hotel.
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6,0
Points positifs : Convenience and effectiveness of delivery and return of vehicle. The car was easy to drive. Happy there was a windshield scaper in the car as the weather turned icy and snowy
Points négatifs : Vehicle interior condition was quite poor. The inside had a fould odor, the steering wheel and some controls were greasy and sticky to the touch. I had to stop at the first convenience store after receiving the vehicle to "decontaminate" the car. I bought 5 car deodorizers and a container of disinfectant wipes to scrub off the greasy sticky feel. Seats had stains on it as well.
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2,0
Points positifs : Nice car
Points négatifs : They surprised us with an additional $69 charge for too many miles driven. Never again.
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4,0
Points négatifs : Brought the car back 1 hour late and was charged an additional day.
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2,0
Points négatifs : They were closed when I got there to pick up the car. Didn’t wait for me to get off my flight. I was stranded at the airport with no rental car. Slept at the airport so I could get a car the next morning.
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