Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points négatifs : All good!
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2,0
Poor experience
Points positifs : No flexibility when we want to return the car to different airport due to cancellation of flight. A representative ask me over $450 just to drop the car to different airport. Will never would recommend anyone to rent from Alamo. I am sorry if my remarks are rude but it is honest.
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8,0
Fast pick up and drop off service
Points positifs : Quick service
Points négatifs : Non- smoking car still smelled of smoke
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6,0
Hope it doesn't rain
Points positifs : Representative was nice.
Points négatifs : Windshield wipers were destroyed and the windshield was very dirty. It started to rain at night and I thought I was going to die because I couldn't see 2 ft in front of the car. Good thing I'm a professional motorcycle racer and was able to navigate to my hotel.
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10,0
Points positifs : Great guest service at Mitchell Airport
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6,0
Points positifs : Convenience and effectiveness of delivery and return of vehicle. The car was easy to drive. Happy there was a windshield scaper in the car as the weather turned icy and snowy
Points négatifs : Vehicle interior condition was quite poor. The inside had a fould odor, the steering wheel and some controls were greasy and sticky to the touch. I had to stop at the first convenience store after receiving the vehicle to "decontaminate" the car. I bought 5 car deodorizers and a container of disinfectant wipes to scrub off the greasy sticky feel. Seats had stains on it as well.
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2,0
Points positifs : Nice car
Points négatifs : They surprised us with an additional $69 charge for too many miles driven. Never again.
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10,0
Easy, Friendly and Fast with No Hassle!
Points positifs : The service was excellent and friendly. I arrived late at night and the clerk even walked me to the car because I was nervous about going into the parking lot alone. When I returned the car I had the same excellent service.
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4,0
Points négatifs : Brought the car back 1 hour late and was charged an additional day.
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10,0
Exceptional overall
Points positifs : There was no line when we arrived so the process was speedy! The woman who was assisting us was friendly and professional and made everything very easy. We even got a complimentary upgrade. The car looked brand new, very clean and got great gas mileage. The return process was just as convenient. The whole process only took about 3 minutes.
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2,0
Points négatifs : They were closed when I got there to pick up the car. Didn’t wait for me to get off my flight. I was stranded at the airport with no rental car. Slept at the airport so I could get a car the next morning.
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9,2
Last Minute Rental
Points positifs : Circumstances dictated that I rent a car for one day from MKE to get back to Madison. Made the reservation conveniently on line in the morning and picked up car with no hassles that evening at the airport.
Points négatifs : I usually try and use Enterprise since I can use a discount code and get a much better rate, but Enterprise had no cars available
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10,0
Points négatifs : All good!
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10,0
Points positifs : Great guest service at Mitchell Airport
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10,0
Easy, Friendly and Fast with No Hassle!
Points positifs : The service was excellent and friendly. I arrived late at night and the clerk even walked me to the car because I was nervous about going into the parking lot alone. When I returned the car I had the same excellent service.
avis de
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10,0
Exceptional overall
Points positifs : There was no line when we arrived so the process was speedy! The woman who was assisting us was friendly and professional and made everything very easy. We even got a complimentary upgrade. The car looked brand new, very clean and got great gas mileage. The return process was just as convenient. The whole process only took about 3 minutes.
avis de
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9,2
Last Minute Rental
Points positifs : Circumstances dictated that I rent a car for one day from MKE to get back to Madison. Made the reservation conveniently on line in the morning and picked up car with no hassles that evening at the airport.
Points négatifs : I usually try and use Enterprise since I can use a discount code and get a much better rate, but Enterprise had no cars available
avis de
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2,0
Poor experience
Points positifs : No flexibility when we want to return the car to different airport due to cancellation of flight. A representative ask me over $450 just to drop the car to different airport. Will never would recommend anyone to rent from Alamo. I am sorry if my remarks are rude but it is honest.
avis de
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6,0
Hope it doesn't rain
Points positifs : Representative was nice.
Points négatifs : Windshield wipers were destroyed and the windshield was very dirty. It started to rain at night and I thought I was going to die because I couldn't see 2 ft in front of the car. Good thing I'm a professional motorcycle racer and was able to navigate to my hotel.
avis de
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6,0
Points positifs : Convenience and effectiveness of delivery and return of vehicle. The car was easy to drive. Happy there was a windshield scaper in the car as the weather turned icy and snowy
Points négatifs : Vehicle interior condition was quite poor. The inside had a fould odor, the steering wheel and some controls were greasy and sticky to the touch. I had to stop at the first convenience store after receiving the vehicle to "decontaminate" the car. I bought 5 car deodorizers and a container of disinfectant wipes to scrub off the greasy sticky feel. Seats had stains on it as well.
avis de
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2,0
Points positifs : Nice car
Points négatifs : They surprised us with an additional $69 charge for too many miles driven. Never again.
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4,0
Points négatifs : Brought the car back 1 hour late and was charged an additional day.
avis de
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2,0
Points négatifs : They were closed when I got there to pick up the car. Didn’t wait for me to get off my flight. I was stranded at the airport with no rental car. Slept at the airport so I could get a car the next morning.
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