Points positifs : Staff was awesome at the MKE airport upon pickup, they really made our honeymoon!
Points négatifs : Nothing!
Points positifs : Nothing
Points négatifs : Do not rent from this company, there was so much wrong on multiple levels, first the credit card machine was faulty and it declined my card despite the fact i called my bank and confirmed that the card is working. The lady at the counter did not let me swipe my card, or enter the information manually as it is against their policy. I tired using different card, and same things happened. Second thing the lady at the counter was especially rude and unhelpful. Third i tried to cancel my reservation to rent from other company they stated that they will charge me a cancellation fee.
Points négatifs : Clerk was very unprofessional, talked to me like I needed to use dollar. Left counter and went to Alamo and had a car in 5 minutes. I will use dollar in the future but not with a clerk that makes me feel uncomfortable. I’m a customer.
Points positifs : Staff was friendly
Points négatifs : At the time of rental was asked if I wanted accident insurance for 9.00 a day I said yes. When we checked the car in everything was good and upon receiving the charge detail from Dollar they charged me extra 349.12 which included 252.43 in insurance charges and 14.97 for satellite radio, which was never turned on, insurance rate of being told would be about 30.00 came to 252.43. This is totally wrong to advise a customer of 1 charge and charge 10 times the amount. How many other people do they scam this way? To not lie to customers would have been better.
Points positifs : Drop off staff member was great
Points négatifs : Rented car in Milwaukee in winter, no snow scraper in vehicle. Employee at return was very apologetic.
Points positifs : My plans changed, and my drop off was earlier and dollar was not able to credit me, upgrade me or refund me because I paid in advance.
Points négatifs : Would be nice to be put first as the customer seeing how my travel plans changed and I advised up front on pick-up; no credit, refund or small upgrade...they just kept 2 days of my prepaid reservation. Good for Dollar, not good for me the customer.
Points positifs : Pick up and drop off was easy
Points négatifs : Car had front radar and collision alarms that periodically went off. Dollar said, just dirty censors, don’t worry about it
Points positifs : The front desk staff woman was extremely friendly and nice to work with!
Points négatifs : Outside at the car pick up area, it seemed a little understaffed.
Points positifs : The staff was helpful but not pleasant. The drop-off was easy.
Points négatifs : We picked managers choice and they chose the smallest size vehicle, they could have chosen better.
Points positifs : Drop off was ok but a very long line. It shouldn't take 30 minutes to return a car.
Points négatifs : Need better organization
Points négatifs : i waited over an hour in line at the counter to be assigned a vehicle because their computers were down
Points négatifs : Everything was as smooth as silk.
Irrelevant paperwork could have been removed from the cars glove box that was left by previous owners, but that was minor. Car was very clean.
Grande (Ford Fusion ou similaire) est la catégorie de voiture la plus réservée chez Dollar à Milwaukee.
Dollar possède 1 succursale à Milwaukee. Consultez notre carte des succursales Dollar pour trouver celle qui vous convient le mieux.
Non (selon nos données)
Non (selon nos données)