Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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10,0
Points positifs : Friendly staff and good service
Points négatifs : More variety of vehicles
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6,8
Points positifs : Staff was friendly at airport.
Points négatifs : Customer service on phone was not so friendly. I wanted to change my drop off location but was told that I was unable because that location wasn't accepting one way rentals. Then they would not even give me a choice of another location that I could potentially change to, only my original location.
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10,0
Points positifs : Ended up with a brand new F150. Good gas mileage and very comfortable. Counter rep was very nice and efficient.
Points négatifs : I had to find the vehicle because they didn’t know which parking spot it was in. Small lot so not too difficult. The spaces were all labeled National no Alamo signs.
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10,0
Points positifs : all
Points négatifs : none
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5,6
Two sore issues
Points positifs : I liked the economics gas mileage and the overall cleanliness of the car.
Points négatifs : The fact that the cruise control did not work for my thousand mile trip did not please me. Also, I was told that you have no control over hotwire charging me double for an insurance policy on the vehicle that was not needed. And Hotwire has not responded to my complaint on this issue.
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8,0
Points négatifs : The first car was filthy
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10,0
Points positifs : Easy drop off. Friendly staff.
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5,2
Great car but reeked of smoke
Points négatifs : Car smelled like smoke and consequently when I dropped it off, so did I.
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9,2
Points négatifs : Same car as above, so just the odor in car was noticeable.
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10,0
Montogomery, AL Awesomness
Points positifs : Getting my car was super fast and everyone there was super nice!
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2,8
Points négatifs : The air conditioner did not work.
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9,6
friendly, efficient personnel at the counter!
Points positifs : The personnel at the pickup/return counter were very nice, and seemed to know what they were doing. Very pleasant experience both times, with different personnel each time.
Points négatifs : Car not quite ready on time to pick up, but only by about 10 minutes, so not a major gripe. A line of people when I dropped off, so that took a few minutes, but again, that was no one's fault, it just happens sometimes. Not a big deal. Only telling you because you asked.
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10,0
Points positifs : Friendly staff and good service
Points négatifs : More variety of vehicles
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10,0
Points positifs : Ended up with a brand new F150. Good gas mileage and very comfortable. Counter rep was very nice and efficient.
Points négatifs : I had to find the vehicle because they didn’t know which parking spot it was in. Small lot so not too difficult. The spaces were all labeled National no Alamo signs.
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10,0
Points positifs : all
Points négatifs : none
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10,0
Points positifs : Easy drop off. Friendly staff.
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9,2
Points négatifs : Same car as above, so just the odor in car was noticeable.
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10,0
Montogomery, AL Awesomness
Points positifs : Getting my car was super fast and everyone there was super nice!
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9,6
friendly, efficient personnel at the counter!
Points positifs : The personnel at the pickup/return counter were very nice, and seemed to know what they were doing. Very pleasant experience both times, with different personnel each time.
Points négatifs : Car not quite ready on time to pick up, but only by about 10 minutes, so not a major gripe. A line of people when I dropped off, so that took a few minutes, but again, that was no one's fault, it just happens sometimes. Not a big deal. Only telling you because you asked.
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6,8
Points positifs : Staff was friendly at airport.
Points négatifs : Customer service on phone was not so friendly. I wanted to change my drop off location but was told that I was unable because that location wasn't accepting one way rentals. Then they would not even give me a choice of another location that I could potentially change to, only my original location.
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8,0
Points négatifs : The first car was filthy
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5,6
Two sore issues
Points positifs : I liked the economics gas mileage and the overall cleanliness of the car.
Points négatifs : The fact that the cruise control did not work for my thousand mile trip did not please me. Also, I was told that you have no control over hotwire charging me double for an insurance policy on the vehicle that was not needed. And Hotwire has not responded to my complaint on this issue.
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5,2
Great car but reeked of smoke
Points négatifs : Car smelled like smoke and consequently when I dropped it off, so did I.
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2,8
Points négatifs : The air conditioner did not work.
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