Voitures de location à Portland

Points positifs : Quick service pre and post trip. No waiting around.

Points négatifs : Tried to upsell me on gas

Very accommodating

Points positifs : When I didn’t like the car I was in I went to Belfast and asked for a different one and they put me in the same make and model as the vehicle I had just bought but was in for repairs

Points négatifs : The lot was tiny and there weren’t a lot of choices where I picked up the first vehicle.

LOVED our Enterprise rental

Points positifs : We arrived at midnight into the Portland, Maine airport and had only rented the tiniest vehicle out there, so we were ecstatically surprised when the Enterprise employee upgraded us to a Jeep Cherokee for free and out of the blue. We spent a lot of time in that Jeep as we drove across the Northeast looking for foliage, and driving around in that spacious and luxurious vehicle made our experience an absolute blast. The upgrade was completely unexpected. I can't thank the Enterprise employee enough. He was professional, cheerful, kind, courteous, and swift, and that upgrade made our night.

Portland, Maine downtown location

Points positifs : Friendly and responsive staff. Good price for 2-week rental compared to renting at the airport location. Appreciated the complimentary upgrade. Flexibility to return the car without a drop fee to another local Enterprise location that was closer to our hotel at the end of the rental. Drop-off at the hotel at the end of the rental.

Points négatifs : iPad check-out did not work properly. Agent had to do it on the computer which entailed a delay. Virtually empty gas tank when rented; had to fill up within a mile. This is also a guessing game nuisance near the end of the trip as they want you to bring it back at roughly the same fuel tank level.They offered to fill it up but this would have meant further delays. Also charged a $250 deposit to my credit card on top of the rental price, and a few days later an additional $350 for insurance coverage I had specifically declined. These were eventually reversed but not until after the return. I saw these as minor glitches in an otherwise satisfactory rental experience overall.