Points positifs : Yes It was easy and everyone was polite and helpful.
Points positifs : Sraff was very nice
Points négatifs : Kayak was not truthful regarding the rental location. You said airport. It was actually a $30.00 Uber ride from the airport.
Points positifs : Ease of rental.
Points négatifs : Car was not cleaned. It had food in it and liquid pills in seats. Missing floormats. Scratched vinyl.
Points positifs : Great car and smooth process!
Points négatifs : Truly nothing!
Points négatifs : Don't give people Dodge Chargers!
Points positifs : Great staff, simple streamlined experience, realistic rates.
Points négatifs : Phenomenal would rent here again when I return to Maine
Points positifs : The staff was punctual, friendly, informed, and helpful. Everything was ready, the car was terrific, and both pickup and drop off were perfectly smooth!
Points négatifs : Nothing
Points positifs : I will never rent a vehicle from HERTZ ever again! First and foremost, when we went to return the vehicle the location was CLOSED. I then was on the side of the highway, arguing with HERTZ customer service for over 2 hours. The “manager” kept saying the establishment was open and then she hung.
Points négatifs : Seriously, the establishment should be OPEN when they say they will be and not just close because of beautiful weather. Second, the customer service made the experience worse! They had me on the phone for over 2 hours, On the side of the road. This was horrible experience for my pregnant wife.
Points négatifs : The car was dirty in the inside and outside. Because pick up is in a parking garage and the car was black, it was difficult to see.
Points négatifs : Price was more than what was listed when I booked. When I returned the car I asked for a receipt, they stated they would email it. Has been 5 days, still no receipt. $95 for 24 hours, overpriced
Points positifs : Good car, easy pick up and drop off. Fuel efficient
Points négatifs : Entire car smelled of cigarette smoke. I was under the impression that this stupid self destructive act was not permitted in any domestic rental car. Did not have the time to ask for another car. Hertz should really know better, especially with two senior citizens.
Points négatifs : The person who checked me in for the car, did NOT tell me my on line reservation was for another location. I booked the car off of the United web site after buying airline ticket. I put in Portland airport, but apparently it gave me another Portland address other than airport for pick up. When I returned the man at the counter very nicely adjusted the price for the airport location. The guy renting me the car DID NOT SAY ONE WORD ABOUT THE LOCATION AND MERELY CHARGED ME A HIGHER PRICE. My assumption that the airport was the place for pick up was very reasonable since I booked from United - why would you not pick up at airport.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Portland.
Hertz possède 2 succursales à Portland. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.