Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
-
3,6
So many problems...
Points positifs : Nice little automatic car.
Points négatifs : Key was broken and hard to use. When I went to pickup there was a sign 'back in 5 mins.' 30 mins later someone showed up. Drop off was impossible. They said I could park it anywhere near the rental oication but finding a parking place took forever! On top of all of this someone, Kayak or Hertz, unclear, messed up my reservation. I booked for a Sat but it apparently got entered into the system as Sunday so I almost wasn't able to get a car at all.
avis de
-
5,2
Terrible costumer experience
Points négatifs : This is a small local Hertz office, where it seems the client always comes last. They where upset because we didn't come at the exact time of our reservation, didn't want to accept some of our credit cards, and where generally very disrespectful towards us. They also don't have their own parking spaces, and expect you to find a place in the street (in a very congested part of the city) when dropping the car off, The car was clean and in good condition. But be ward of a very poor costumer service,
avis de
-
3,6
Tant de problèmes...
Points positifs : Jolie petite voiture automatique.
Points négatifs : La clé a été cassée et difficile à utiliser. Quand je suis allé au ramassage, il y avait un panneau "de retour en 5 minutes." 30 minutes plus tard quelqu'un s'est montré. Le dépôt était impossible. Ils m'ont dit que je pouvais le garer n'importe où près de la location mais trouver une place de parking a pris pour toujours! En plus de tout cela quelqu'un, kayak ou Hertz, peu clair, a bousillé ma réservation. J'ai réservé pour un samedi mais apparemment il est entré dans le système comme dimanche, donc je n'ai presque pas pu obtenir une voiture du tout.
avis de
-
3,6
So many problems...
Points positifs : Nice little automatic car.
Points négatifs : Key was broken and hard to use. When I went to pickup there was a sign 'back in 5 mins.' 30 mins later someone showed up. Drop off was impossible. They said I could park it anywhere near the rental oication but finding a parking place took forever! On top of all of this someone, Kayak or Hertz, unclear, messed up my reservation. I booked for a Sat but it apparently got entered into the system as Sunday so I almost wasn't able to get a car at all.
avis de
-
5,2
Terrible costumer experience
Points négatifs : This is a small local Hertz office, where it seems the client always comes last. They where upset because we didn't come at the exact time of our reservation, didn't want to accept some of our credit cards, and where generally very disrespectful towards us. They also don't have their own parking spaces, and expect you to find a place in the street (in a very congested part of the city) when dropping the car off, The car was clean and in good condition. But be ward of a very poor costumer service,
avis de
-
3,6
Tant de problèmes...
Points positifs : Jolie petite voiture automatique.
Points négatifs : La clé a été cassée et difficile à utiliser. Quand je suis allé au ramassage, il y avait un panneau "de retour en 5 minutes." 30 minutes plus tard quelqu'un s'est montré. Le dépôt était impossible. Ils m'ont dit que je pouvais le garer n'importe où près de la location mais trouver une place de parking a pris pour toujours! En plus de tout cela quelqu'un, kayak ou Hertz, peu clair, a bousillé ma réservation. J'ai réservé pour un samedi mais apparemment il est entré dans le système comme dimanche, donc je n'ai presque pas pu obtenir une voiture du tout.
avis de
