Réservez une voiture de location chez Alamo à Puerto Vallarta

Points positifs : Shuttle pickup and drop off quick except location way off airport and negotiating traffic very haed

Points négatifs : We reSERVED A Jetta or versa they gave us a VW that was smaller Had been wrecked sounded like front end was going to fall out and had a bald tire They didn’t care

Points positifs : Terrible staff. Location is NOT in airport, it’s miles away. Made us wait for 20 minutes for pick up. Once there they did not let me deny insurances although I am insured by Amex. The forced insurances were more expensive than the car rental itself. I tried talking to the manager but he was equal or worst than the employees. When we checked the car for damages I tried to do a video but the employee would not acknowledge the date, name or name of the company. Left my Amex cc open for a couple thousand dollars only to fin out one day later that “someone” tried to use my card for internet purchases upwards of $3,000 usd. TERRIBLE COMPANY

Points négatifs : Honesty. Service. Timing. Acknowledging and actually charging me what I reserved.

Points positifs : Nothing, it was the worst experience I've ever had, the car was gone, the price was jacked up, and I was told to go.

Points négatifs : Everything. This was terrible.

Points négatifs : Got there to rent the car and they want to charge 4 times the on-line quote I went to another car rental company

Points positifs : The merchant did not honor the reservation due to absence of available cara. I had to go to another merchant and overpaid significantly to get a car the same day

Points positifs : There was nothing to like. Worst service EVER. My rental vehicle was rented to someone else.

Points négatifs : EVERYTHING!! From the staff, to the process, to the vehicle fleet available. Customer service was non existent. Reservations don't mean a thing.

Points positifs : I didn’t rent. Was quoted approx $350 and when I went to pick it up they wanted over $700 for insurance. I just wanted to rent a car. Not buy one!

Points négatifs : Less fine print and more upfront honesty.

Points négatifs : Cancelled since they insisted I pay for insurance at $20/day

Points négatifs : Reserved the car, landed in the airport, went to the rental car kiosk to check in and they said there were no cars available. Really hindered the trips itinerary.

Points positifs : The car and everything was fine. 10X on the fees is not fine.

Points négatifs : The insurance policy that was pushed on us was not explained to be one of multiple insurances that would be needed. A booking for $32 ended up costing $450. Cool. Very cool.