Points positifs : upgrade and pleasant service
Points négatifs : think it is an airport thing but the return in poorly labeled and we guessed where to leave the car
Points positifs : super helpful!
Points négatifs : nothing was great!
Points positifs : The price was pretty good.
Points négatifs : Communication. I called the Alamo number to request information and the representative greeted me briefly and then put me on hold. About 2 mins later the line disconnected.
Points positifs : Check I and out was fast and the staff was friendly and efficient
Points positifs : Drop off great. Car great, no problems
Points négatifs : Tried to call airport office for 3 hours and all I got was a busy signal. Never was asked about insurance or gas fill up or any extra"s
Points positifs : Ease of transaction. Was In and out
Points négatifs : Nothing. All went well.
Points positifs : The gentleman I dealt with both in picking up and another dropping off were professional, and generally really nice. Gentleman handling the drop off acknowledged my concern about being upgraded to the bigger vehicle and made it right by me. Wonderful customer service.
Points négatifs : I was unable to get the small car I booked. I was upgraded to a (quite nice) SUV, but I was looking for the mpg of the smaller vehicle. Was only my daughter and I, didn't need to seat 6 haha. Also knew I'd be driving a LOT. Was still handled fine at the end. Would rent from Alamo again!
Points positifs : Drop off was incredibly easy.
Points négatifs : It took a couple minutes for the representative to show up at the desk when I arrived for pick-up.
Points positifs : Easy process at both ends...South Bend AP and Chicago O'Hare.
Points positifs : The guy at the counter was extremely helpful and was incredibly flexible with decision changes.
Outstanding counter man!
Points positifs : The man who I got the car from, late at night, went out of his way to make sure I was taken care of, both having the car brought up for me (I'm handicapped) and explaining the operation of the GPS module. I wish I had taken the time to get his name, he's really an asset to your company.
Amazing Customer Service
Points positifs : They were so helpful and very easy going. Helped me with my timing and directions
Points négatifs : Nothing
Alamo possède 1 succursale à South Bend. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.
Non (selon nos données)