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la localisation, les commodités telles une piscine et des équipements de conditionnement physique. le petit déjeuner était copieux mais pas appétissant.
Tout était bien
Petit déjeuner. Salle à manger. Courtoisie du serveur à la salle à manger. Bruit de ventilateur durant toute la nuit.
Très bon accueil, petit déjeuner copieux, lit confortable, situation géographique excellente pour un voyageur en transit. La baignoire très défraichie. Les tapis des corridors et de la salle à manger auraient besoin d'être remplacés.
Il était sur notre itinéraire et non loin à proximité de l'autoroute. Il y avait quelques restaurant autour où nous avons pu se restaurer. La piscine est la plus laide que j'ai jamais vu! Le petit déjeuner inclus n'a pas été servi car le cuisinier ne s'était pas présenté!!!
A notre arrivée à 22 H, la chambre n'était pas encore nettoyée et nous avons du attendre presque une heure. Il a fallu de plus insister fortement pour y parvenir. Le manager nous a dit que son contrat avec la société de nettoyage faisait qu'il ne disposait plus de personnel de nettoyage sur place ! Enfin, la piscine et les équipements sont minables ; le coin est sale et non entretenu.
Une chambre très propre, bien éclairée, avec une salle de bain complète et de la tranquilité. Le déjeuner inclus n'est pas dutout élaborée et il n'y avait que des restes lorsque je suis arrivé vers 9h30. J'ai alors décidé d'aller déjeuner dans un restaurant tout près.
sa situation Cette fin de semaine de trois jours a été horrible. Le ménage ne s'est pas fait à tous les jours et cela même pour la poubelle. Nous nous sommes lavés moi ma femme et ma fille avec la même serviette qui avait déjà été utilisée. C'était sale dans les passages. Nous avons reçu nos serviettes laissées à terre devant notre porte. Le déjeuner était horible. Le café n'vait même pas la couleur du café et le jus supposément d'orange était plutôt blanc. Nous avons reçu comme facture une facture avec des zéros partout sans y indiquer le coût. Les cartes magnétiques se sont demagnétisées et cela semble-t-il pour tout le monde mais personne nous a avisé en arrivant de notre journée de cette situation. Jamais je vais retourner dans un ramandan.
Le petit déjeuner offert était très bien, très complet.
Le confort et la taille des chambre. Le petit déjeuner est copieux. Le bruit des ventilation sur le toit qui était juste sous la fenêtre. Le personnel n'est pas trés accueillant.
Great value for the deeply discounted price through Kayak. My late check-in at 1:30 a.m. was fast and smooth. I was able to park near a side entrance. The kitchen was more than adequate. The sitting area was good. Comfortable queen size mattresses. Plenty of hot water, etc. Would stay here again next year. The complimentary breakfast and dinner buffet food was a bit hit and miss but overall o.k. The eggs were over- cooked on the first day of my stay and the romaine lettuce was not the best though the salad dressing was tasty. The coffee was good and the orange juice was just the way I like it.
Good hvac system and nice breakfast. Sleeper sofa is way too small and only good for one child. There weren't enough pillows and no additional were available when requested.
The room has a fully working kitchen, comfortable bed and a large enough space for a family to stay
Free dinner and breakfast, clean, and good value through PriceLine
walking distance from megabus stop from nyc. spacious room
Rooms clean and spacious, Nice clean bathroom and tub. Was promised airport shuttle service to and from airport. Received wrong information and times it was available. I had to take a taxicab. Very disappointing glad I called numerous times or I would have missed my flight.
The cleaning people did a great job and should be rewarded. Pay them more. DO IT
We were in a renovated room, which was spacious and very clean. The staff were all friendly and accommodating. The lobby had free coffee! The location of Cresthill is also close to so much: Dunkin Donuts walking distance, and by car you have whole foods, trader joe's, and restaurants like Cheesecake Factory and PF Changs. Also, the kitchen was amazing! The king size bed was extremely comfortable. We absolutely loved our stay. Pool was closed unexpectedly. They don't provide enough towels, but you can always ask for more. Other than that, it was quite a perfect weekend away!
Kitchen, separate bedroom Dated and not super clean
Location central for appointment at various capital district location. YES on cable!!! easy check in and out, good parking access.
The suite was wonderful. It was a small apartment with all the conveniences. The living room was separate from the bedroom. If the tv was on in the living room, it could not be heard in the bedroom. Great for people who have different bed times.
The room was nice and cozy. The breakfast was horrible, sorry to say, the egg omelets tasted fake and the home fries were absolutely disgusting, I think I'll stick with bagels and cream cheese if I go back.
C'est l'emplacement idéal pour aller voir un spectacle à the Palace. Les portiers et le personnel de réception étaient très sympathiques et serviables. 20/20
Nous avions besoin d'un endroit pour accueillir notre famille pour la semaine de Thanksgiving. Les chambres étaient très propres, le personnel très sympathique, le salon et le restaurant étaient super, et le petit déjeuner était délicieux. Et en plus le voiturier a enlevé la neige de notre voiture.
Cet hôtel avait un bon rapport qualité prix et était bien situé car nous voulions nous rendre en train le lendemain vers New York city et la gare Amtrak était à 5 minutes de cet hôtel en auto. Un léger bruit semblable à un appareil de télévision ouvert durant la nuit.
The staff were perhaps the nicest people I have met in hotel hospitality in a long time. Everyone....and I mean everyone (doorman, check in gal, breakfast hostess, check out guy) was happy and helpful. Although there is no restaurant in the hotel, that was not a problem. I was given a "goodie" bag upon arrival with bottled water, Oreo cookies and potato chips. There were also large cookies available and I was told that snacks and desserts would be available later in the evening. The complimentary breakfast was perfect: eggs, sausage, waffle station, whole fruit, fruit salad, cold cereals, yogurts, all kinds of bagels and breads. Also a perfect location for the Capital Rep Theatre.
Good location. Close to restaurants. Friendly staff. The rooms have been updated and are quite comfortable. The hotel room have all been renovated but the lobby area is still under renovation which really isn`t a big deal if you don`t mind dust. The rooms could use grab bars in the shower and an extra night stand on both sides of the bed.
Great spot in albany, only 1/2 mile walk to the palace, plenty of great spots to eat & historic buildings to explore. Room was updated & very clean. Bed was super comfortable & even though hotel fully booked, I didn't hear a thing all night. Staff super friendly, cookies & tea/coffe in lobby & water & snacks given on check in. Some parking out front or convenient valet. I will definitely stay at 74 state anything in albany.
Loved the big bed, huge tub and the fireplace. The location was convenient for all downtown activities including the Times Union Center. It was being updated during our stay but it really wasn't a big deal.
Location and comfortable Price lol, they were doing construction at the time
The room was nice but the bed seemed smaller than a standard king. The breakfast was not very good at all, and swarmed by fruit flies. The hotel is under construction which is fine, but less than ideal.
Comfort of bedding. Accommodating staff Looks ready to close. No amenities stated on website are any longer available. Restaurant closed down in January as did the lounge. My son said he felt like we were in an abandoned haunted hotel
The room was nice, big and clean There was no parking after we came back from a concert . Also the wait time for the breakfast was insane the breakfast was a bit mediocre the potato were not cook well enough.
The staff was very friendly and welcoming, and they were very willing to answer my (extensive) questions about the area. My room was very clean. The breakfast was a bit pricey.
Location was very convenient, room was clean. The combination of hot nights, noisy A/C and proximity to noisy highway made for an restless night.
Normally, i am a Holiday Inn fanatic, but my stay with Hilton was over the top fantastic. Everything was perfect, breakfast, the rooms, the bed, and even the shampoo and conditioner. I was shocked to learn that they used Neutrogena products. Pretty cool. The shower was annoying, it kept changing from raging hot to lukewarm on it's own. Not because i was using all the hot water, it was a back and forth thing. That was the only problem. Staff was super friendly, and it was extremely close to University of Albany which was where i was headed the next day. Would definitely recommend to a friend!
Clean, friendly staff First time we had great beds. Our second stay, a few weeks later, the beds were pretty bad, very uncomfortable.
What I enjoy about staying at the Hilton is the atmosphere and presentation of the hotel. Everyone is professional and the rooms are always well maintained. Nothing negative to review. Everything was perfect
IK can't complain about any aspect!
The location was good The room was dusty, the sheets were scratchy, the furniture was old and ratty. Definitely about $100 more then it was worth.
The interior courtyard was charming, The staff behind the desk were very helpful and polite. Food in the dining room was delicious.
Simpsons...our attendance at two philadelphia orchconcerts the trak...the pools and workout room All was lovely and I hope to be back fro some r & r in the fall.....looking for specials whenever u care to send them..thank you
The layout of the center court and swimming area. Privacy.
We liked the location of the hotel. We did not care for the way that you had to reach the lobby from our fourth floor room. It was very convoluted and out of the way.
I was there for the bar exam. I liked the fact that the hotel staff was genuinely concerned that our stay would be comfortable in order to take the exam. In other words, they took it seriously. I used the restaurant, room service and dealt with the front desk. They were fantastic. One night my air conditioner started to make noise and the maintenance guys were there in less than 5 minutes and corrected the problem immediately. Very professional staff and if I am ever in Albany again, I will definitely stay at the Desmond. Not a bad thing to say...
The staff are friendly and make me feel like home. The food at the hotel was better than expectations. The hotel smells like a nursing home and the shower is not that great.
Overall, the staff was friendly and the services were great. I was staying at the hotel for the sole reason of taking the Bar exam. While the place was beautiful and the staff very pleasant, there was one major flaw. I stayed in room 351 and the room was repressively hot. No matter how far down we turned the thermostat, it would not get any cooler and the air coming from the vent felt the same (read: warm) no matter if the thermostat was on 60 or 75. I don't like to complain, but it was very disappointing.
Comfortable rooms, nice amenities (pools + hot tub, gym facilities), and an excellent effort by staff to provide concierge, airport shuttle, etc services Room service was sloppy. (two mornings in a row, no toast was delivered with breakfast, and the wrong charge was listed on one room service order.)
I loved it, very quaint, quiet, romantic, little on the pricey side though, most people in our convention there stayed somewhere else because of cost.
Spaciousness and cleanliness of the room, comfort of the beds, very good food and service in the dining room, variety if selections on the menu, complimentary use of computer, monitor, and keyboard in business center, convenient location for travel in the Albany and outlying area. No bad marks.
The room was comfortably heated despite cold weather and had the appropriate amenities for a one night stay for business There was a check in error where someone else was in my room, which was little disconcerting; however staff checked the room so I did not have to.
Well appointed, clean, quiet, room with a very comfortable bed. Staff was very friendly. Breakfast was very convenient. No airplane noise for being so close to airport!
Convenient location off highway. Near many restaurants & mall. Staff was extremely friendly. Would definately stay there again.
Great stay and extremely reasonable price
It will exeed you expectation from the begening very very goooood hotel to stay in. Every thing was perfect.
I came to this hotel after a bad expreince in previous hotel where I had to cancel my stay. Compared to the previous one, this was a luxery hotel. The hotel staff is polite and you don't feel pushed out even at the end of the stay. Breakfast was decent and family oriented. A bit expensive
Front fest staff were excellent. Made quick adjustments to accommodate our needs each time. Do not book via Expedia or hotels.com. The hotel were not given my updated travel dates. Spent 2 hours " fixing that"
fresh, up-to-date room, great comforters, nice bath, friendly staff breakfast was just okay
It was close to what I had to do and convenient.
Hotel was very clean and neat The cost was a little high
Easy freeway access Worn carpet. Water damage.
Easy access from Wolf Road and close to highway and airport. Staff was super friendly.
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Clean, comfortable, and a good location Older hotel. For the money, it's getting dated. Rooms and bathrooms could use a refresh. AND WHY DOES AN UPPER LEVEL HOTEL TRY TO CHARGE FOR WIFI ACCESS THAT THE CHEAPEST FLEA BAG PLACE GUVES AWAY FOR FREE?
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Excellent value and very clean. AN excellent property
Location; brand. Shower pressure; high priced vending in gift shop.
Location Ridiculous there was no free breakfast when every other hotel in town offers it.
A bit dated
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Nice pool and gym They say fridge in each room we did not have one.and they charge for in room wifi 12.95$ or for hi speed 15.95$ per day
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Not far from where we needed to be No
The room was beautiful! Breakfast was great, with tons of options. The staff was absolutely delightful! The only minor drawback was that the pool was chilly. That was a huge draw for us to say there, and we certainly still used it, just would have enjoyed it more, and for longer if it were warm.
Front desk staff was not informative about facilities / hotel stay.
Location was great, nice bar, staff was pleasant. AC was not working well, can't open windows, toilet didn't flush well, not enough luxury for the money spent. I will not go back.
We stayed at the hotel over the 4th of July weekend, and we were given a room on the upper floor facing the capital, so that we could see the fireworks. The hotel has a nice indoor pool, but because the heat was not working well and the water was pretty cold, our kids spent a lot of time playing in the hot tub (which was warm but not hot). The fireworks were fantastic from the hotel, even with a slightly obstructed view. With our youngest one asleep, it was perfect to be able to stay in the hotel with the older one, who could go right to sleep when it was over. We ordered room service twice, and it was a challenge both times to be understood by the person taking the order. One time we were bounced around on the phone and had to give the order to three different people. There are a variety of fees for room service, including an 18% "service charge" that the menu says is not a gratuity but that comes up on the bill as a gratuity, so it was unclear whether we needed to add an additional tip for the server.