Hôtels près de Kocatepe Camii - Ankara

Points positifs: Tout ! Un hôtel digne d’un musée. Magnifique ! Ne cherchez plus autre chose. Et Le personne est super sympa, serviable... on y ajoute un voiturier et un parking ! Superbe terrasse où long prend le petit déjeuner excellent ! Mais ce que nous retiendrons : cette hôtel est juste sublime !

Points négatifs: Rien du tout.

Points positifs: La prise en charge de la voiture, la décoration de la chambre et de l'hôtel, le café Nespresso à disposition, le journal à la porte de la chambre le matin, la variété et la qualité du petit déjeuner, la gentillesse du personnel. Excellente étape !

Points négatifs: Rien

Points positifs: Friendly staff Beautiful place Great location

Points négatifs: Nothing

Points positifs: Le petit-déjeuner est copieux et de qualité. Le restaurant est excellent

Points positifs: Building was very interesting, good location near museums and castle. Staff excellent

Points négatifs: Better control over heating in the room Restaurant service at evening meal could be quicker and menu could have more choice

Points positifs: La salle de bains

Points négatifs: La chambre 211 donne sur la place. La nuit, des chiens se promènent et hurlent...pas bon pour se reposer. L'insonorisation n'est pas bonne, donc on entend les bruits extérieurs (discussions, chiens, bip du détecteur de métal..) mais aussi intérieurs (douche, chasse des toilettes de votre voisin...). Petit déjeuner moyen mais de bonne qualité. Le portique de sécurité ne sert à rien, personne devant pour contrôler.

Points positifs: Emplacement parfait au pied de la citadelle ! Personnel tres agreable et arrangeant, on a pu laisser la voiture le temps de la journée pour visiter la ville. Nous n'avons pas testé le restaurant

Points négatifs: Rien

Points positifs: This hotel bears the essence of Turkey’s history and culture. Beautifully restored in a most ideal location,! The Equestrian room where we stayed was huge and beautifully decorated. The restaurant served good Turkish breakfast, service staff was well-trained. It was a delight to be welcomed and served by Ahmet each time we had a meal there. The terrace offered great view of Ankara. Across from the hotel is the historical Citadel and around it is a myriad of interesting stores and restaurants and a museum. One can spend a day there browsing and never get bored. Perfect location! Looking forward to staying there again in May 2020.

Points négatifs: Absolutely NOTHING.

Points positifs: Excellent location for historical part of city and the museums. Professional and welcoming staff. Exceptionally well thought and detailed interior design in a renovated historical building complex. Highly recommended.

Points négatifs: Nothing

Points positifs: To be a guest at this hotel is a special experience. It's a unique building - revealing it's history at every corner in its boutique style. The old architecture of the building is well preserved, while it is still renovated to cater to modern comfort demands. The staff were very kind and the service and food were excellent. My husband and I stayed in Ankara for 3 days in and spent one of them checking the polytechnic museum of the Koc Family. The museum is hosted on 3 floors at the very same hotel. There are few museums in the world that can boast with such a rich collection. It's a must visit and I highly recommend it. We thank the hotel staff for the pleasant stay!

Points positifs: Chambre spacieuse, décoration réussie, personnel très serviable. Restaurant avec une superbe vue. Un lieu formidable.

Points négatifs: Un léger manque d'insonorisation des chambres. Un chauffage au sol dans la salle de bains pas forcément utile au mois d'août !

Points positifs: So beautiful hall and room we had ! Delicious breakfast. Incredibly friendly staff. Very convenient location to Visit Ankara.

Points négatifs: Nothing. If I have something to say, the restaurants in the vicinity of this great hotel are closed in the evening. That means you have to go elsewhere for diner or you can enjoy the delicious restaurant inside the hotel area.

Points positifs: friendly staff clean, modern and well equipped bedroom access to spa and sauna

Points négatifs: the room was small

Points positifs: In an upmarket residential district(Çankaya) 5 minutes walk from a main shopping street.

Points négatifs: None!

Points positifs: Well located nice and modern hotel

Points négatifs: The bed are a bit hard according to my taste.

Points positifs: Location is perfect for Ankara. As I came to Ankara with a very late night flight, I also booked a hammam and a massage at Divan’s spa: I strongly recommend both the hammam and massage at Divan’s spa. The person working there is truly skilled and has an impressive ability to stay highly focused on her job for the entire treatment. I had amazing time and felt so good after 2 hours at their spa. Rooms are big enough. Shower is fine and strong.

Points négatifs: This is my second stay at Divan - not a big fan after the first time but wanted to give another chance as I go to Ankara pretty often for business reasons and the location is my fav in Ankara. I paid immediately the night I came (at check-in) in cash and there was no way to have a receipt of the payment at that time. The staff said a receipt can be issued only at check out (very strange in my opinion. I would agree for an invoice but I must have a receipt of any payment I make, otherwise how can I prove that I already paid when checking out?). It was 3 am - I got annoyed and avoided to make a big deal out of it. Also, by coincidence there were road works very close to the hotel (in the middle of the night, yes, as the area is pretty downtown so they work during night for traffic reasons). The problem was that the room is not properly isolated and during my second night at divan out of the few hours of sleep I could have had, I slept only 2 or so. Too much noise. As well as the last time I stayed at Divan, I left my car at their parking spot. Every time (either during daytime with busy parking spots or during night with no traffic at all) it takes a lifetime to get your car ready from the valet. I am pretty sure I mentioned that in my previous review on booking.com. I am sure they can do better in terms of services and hope they will next time I’ll stay at Divan.

Points positifs: Hôtel calme et localisé dans la zone commerçante de Ankara La chambre est très bien équipée (très belle salle de bains) et très bonne literie

Points négatifs: la climatisation (chauffage excessif et quasi impossible à régler) Il nous a fallu ouvrir la fenêtre (heureusement possible) en plein hiver (température extérieure la nuit jusqu'à -10°C) pour avoir une température correcte dans la chambre

Points positifs: Great location, very convenient hotel for business trips.

Points positifs: Staff and breakfast are ok.

Points négatifs: The room was smelling a bit.

Points positifs: Location

Points négatifs: Room lighting

Points positifs: Pool area .. spa treatment Breakfast

Points négatifs: Few food choices Small room . Bathroom dated Changed to an executive room . Breakfastxwas very good. Staff at restaurant and pool area were very nice and helpful. The reception staff lacked local knowledge. Sheraton was close by and had a nicer vibe

Points positifs: Localisation Salle de fitness

Points négatifs: Pas de pression. Dans la douche Problème récurent à priori

Points négatifs: Attente pour disposer de la chambre, alors qu'il n'y avait pas foule

Points positifs: L'espace fitness, certainement refait depuis peu est très bien agencé et agréable La chambre dispose de grandes fenêtre donc très lumineuse

Points négatifs: Hôtel surchauffé ! il a fallu appeler plusieurs fois pour régler le problème et à la fin mettre en fonction la clim (en novembre !) pour avoir une température acceptable Déception au niveau du professionnalisme du check out ! il n'a pas été possible d'avoir une facture (la personne confirme que lorsque prépayé, la facture n'est jamais émise !!!). Avec insistance, elle devrait arriver peut-être par mail ?

Points positifs: I am so satisfied with the customer service. I had a small concern at the beginning of the stay but after contacting professional and kind hotel employees, they managed to solve the matter in the best way possible. Special thanks to İpek, from reservation department.

Points positifs: Le petit déjeuner était parfait. Hôtel trés espacieux et agréable.

Points négatifs: Beaucoup de poussière sur les meubles et la chambre

Points positifs: Good value hotel with good facilities and location

Points négatifs: A little generic, lacking in character. Poor water pressure in shower.

Points positifs: Propreté de la chambre, insonorisation et petit déjeuner

Points négatifs: La personne qui nous a fait le check-in était impolie et désagréable. Aucun sens de l’accueil clientèle. Niveau d’anglais laissant à désirer !

Points positifs: Le petit-déjeuner

Points négatifs: La moquette était sale, odeur de cigarette, minibar trop cher.

Points positifs: Big clean rooms Smiling staff

Points négatifs: Nothing

Points négatifs: I had a very bad experience there. I booked here on the site and paid with paypal a very low price. When I arrived the staff couldn't find my booking and claimed they had cancelled my booking (because the price was excessively low) sending an email to booking.com and were denying me access to the room. The said they had contatted booking but I had never received any notification and there was still the booking there in my profile as "upcoming bookings". I had to argue for almost an hour before they finally got me the key (which by the way has never worked...I had it fixed 5 times); they wanted me to pay for the room at 2/3 of its price (as a favour!!!) and kept on telling me that it wasn't their fault and if I was sure that I hadn't received any cancellation email.I asked them to contact booking.com and was told they sent an e-mail (yeah,thanks but by the time they would get an answer what should I do? sleep on the street because of a mistake either of yours or of booking.com?) It was 11 pm and I was exhausted so it was a kind of interraction I would have gladly spared myself. never again. The hotel is nice and breakfast is good, by the way

Points positifs: Location and price. 10 minutes away from the airport bus. The convenient store and restaurants are next to the hotel.

Points négatifs: Very cold staffs. No smile and just taking care of the check in & check out. Breakfast food selection is small and not much. Next door Night clubs are very noisy. Sauna was not offered.

Points positifs: There were no problems. The staff was great and helpful, the breakfast was very colourful, and the bed was very comfortable :)

Points négatifs: There were no free orange juice at the breakfast.

Points positifs: Friendly staff, nice parking space, breakfast is ok

Points négatifs: Noise on the streets,

Points positifs: L'emplacement, la disponibilité du personnel, la taille de la chambre

Points négatifs: Le café turque payant au petit-déjeuner...offert partout ailleurs en Turquie

Points négatifs: La piscine et le jacuzzi étaient fermés.

Points positifs: The personnel was friendly, the cleaning personnel was very friendly.

Points négatifs: Does not deserve 5 stars. Should be stripped of the “grand” and called Ankara Mediocre Hotel. First of all, rude and uneducated security personnel. If you have expensive bags or similar things, be prepared to put them on a dirty belt to be x-rayed. I had to remind the hotel management that every cheap airport has plastic containers to carry personal belongings and avoid damage and dirt. For a 5 star hotel in a neighborhood of embassies, this is absolutely inappropriate. Rooms where mediocre, relatively clean. Yet the suite seemed to make noises throughout the entire day. Little cracking noises as if the sun light caused this. This might be annoying to guests who spend more time in the hotel.

Points positifs: It was my second stay at Grand Ankara hotel and I have to say that I really like it. Rooms are very well equiped. Restaurant is good. I appreciate the buffet at the dinner and the breakfast is really good. I also like the car park very usefull. Bath room is amazing and the superior room is very confortable and very well equipped. I expect to come back again in December and will be more cautious with my booking details. Location is also perfect

Points négatifs: I booked a superior room and when I check in I had a standard room. I asked to change the room and the staff was ok but I had a room with 2 single beds instead of one king size. They propose me to talk with the manager as there was no other rooms available apparently. I had the feeling I bored the reception staff and I decided to not insist and kept my room with the 2 beds. The view was not very nice fr the window

Points négatifs: Sometimes staff was rude

Points positifs: Le standing de l’hôtel.

Points négatifs: Le tapis de la chambre taché, ce genre de chose déprécie la note d’un 5 étoiles.

Points positifs: l emplacement porche du centre la courtoisie du personnel la propreté

Points positifs: It is a nice hotel centrally located in Ankara. Breakfast is above average. Staff is friendly.

Points négatifs: Nothing

Points positifs: Nothing

Points négatifs: Not tourists friendly and the staffs are racist.

Points positifs: L'emplacement. La chambre standard qui est très spacieuse et très bien équipée Le lit super confortable. Les baies vitrées de la chambre. La grande salle de bain avec douche et baignoire. L'hotel est très agréable, grand et propre. Avec de nombreux équipements. Le petit déjeuner est complet avec beaucoup de choix. Le personnel est très accueillant. Le parking gratuit. Dommage, en déplacement d'affaires, je n'ai pas eu le temps de profiter du Hammam et de la piscine. Je reviendrai avec plaisir.

Points négatifs: Le ménage de la salle de bain qui n'était pas fait à fond selon mon goût. Il restait un bonnet de douche usagé sur la poignée de la douche.

Points négatifs: Too much dust in the room...

Points positifs: L'espace dans la chambre , hôtel est bien situer , et nos bouteille d'eau tout les matin dans la chambre

Points négatifs: Personnel ne vous informe pas bien les règles ,( manager) de l'hôtel nous à confronter(hyper in polie dans la piscine car mon mari n'avais pas de bonnet de bain ( on ne LE savais pas) on ne metrise pas d'autre langue que le turc à la reçeption, qui veut dire que c'était hyper compliqué de communiquer avec l'équipe . aux spa ils se sont tromper de heure de massage, annuler car pas de possibilité de se faire masser en même temps ( mon mari et moi ) .et en + pas de femme a disponibilité pour me faire masser. En partant de l'hôtel le dernier jour on nous demande de payer le mini bar qui a la base on avais déjà réglé la veille du départ. Fin en résumé très déçu surtout de booking , vous mettez cet hôtel en valeur avec soit disant tout c'est extra mais dsl niveaux qualité prix on se sent trahi!!!

Points positifs: Le personnel est très sympathique et service rapide. Très proche de notre embassade.

Points négatifs: Le restaurant ne propose que le petit-déjeuner, pas le déjeuner ni le dîner. Les chambres sont très petites.

Points positifs: L’hôtel est vraiment très bien, très bon petit-déjeuner. Des restaurants et des cafés se trouvent à côté de l'hôtel et dans les rues avoisinantes. Le métro est à 20 minutes de marche

Points négatifs: Des restaurants et des cafés se trouvent à côté de l'hôtel, donc accompagné du bruit qui va avec.

Points positifs: people and location was amazing

Points positifs: It is a nearest center city, everything is ok with a hotel that's offer what you need I recommended to be have a good vacation with Best Western Hotel Reception staff are friendly and helpful thank u for all

Points positifs: The breakfast was good and the location to my appointment area was beneficial to me.

Points négatifs: Maybe they could have served lunch and dinner as well for a fee

Points positifs: Simple but good hotel. The location is superb. Lots of bars and restaurants around. Reception gave us umbrellas as it was raining.

Points négatifs: AC only works on heat, view from the room at a loud petrol station. Breakfast was mediocre.

Points positifs: Breakfast was good and facilities were good too

Points négatifs: Room had smoke smell.