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location It seemed like they they partially renovated but did not really want to spend the money to do the job right. So the lobby looks nice and modern but the rooms were just ok, and certain features (for example the bathrooms) were not renovated and appeared sort of dingy.
Staff was great Room was a bit run down. Shower drain stopped up. Gave us a room next to one they were doing major construction on, so very loud.
Great pool and very friendly staff. Definitely a very quirky hotel but a nice place to stay. I paid for a room that did NOT overlook the pool, however the staff "upgraded" us to a pool-side room. This would have been great but there was a 40th birthday party going on all day and well into the evening. The adults at the party were very clean and courteous but their kids, who played in the pool for 10 straight hours, were extremely loud. It made it impossible to nap during the day, and the next morning I was awoken by the sound of the kids playing in the pool again at 8am.
Decent place to stay and staff is very nice, but being more expensive than the other hotels in the area, I thought it'd have more to offer. Very tiny bathroom, pretty run down looking
The pool view. The noise and the staff's attitude.
Loved the restaurant and the staff. When my son booked the room the info stated there was a free breakfast but there wasn't.
The room was clean, the amenities were up to hotel standards. The walls are very thin and the noise from the multiple highways surrounding the area make it difficult to get a good nights sleep. Of course around 3-4am you get a break in the cacophony. Bring good ear plugs and you should be fine.
Ample, clean rooms, friendly staff, perfect location to University of Michigan North Campus. Fair continental breakfast and competitive price. Nothing.
Pricing was appealing limited breakfast staff was not very attentive- rude abrupt at check in
It was perfect for me...from size of room to amenities to location, including price...very clean...staff very friendly & helpful. There were no problems/issues. My reservation was made on line and check-in/check-out was quick & smooth. I'd recommend this place to everyone.
It was clean and staff was nice Our room was given to someone else. We were tired and it was frustrating to have a delay in getting a room. The desk clerk was very nice and apologetic for the situation. The Inn was very clean and nicely decorated, but the traffic noise was such that it interrupted our sleep
Inexpensive and clean. Friendly, helpful staff. Free breakfast. Reasonably quiet despite being full. We did have to wait for the breakfast area to clear before we could get anywhere near it. Two separate sports teams (a volleyball and a swim team) had all their groups eating at 8am.
The proximity, cleanliness, price and service were excellent. Nothing.
L'emplacement, le prix, et personnel épatants Les chambres font un peu "vieillot" a besoin d'être amélioré.
J'ai bien aimé absolument rien dans cet hôtel Le personnel était désagréable. La propreté de tout le logement était horrible, les lits étaient vieux oreillers étaient vieux et sale La salle de bains était si mal J'ai refusé de l'utiliser. La peinture et d'ornements en plâtre qui tombait en morceaux - hors des murs Dans l'ensemble, c'est un hôtel horrible.
My reservation got messed but because of a third party website but they took care of everything for me very quickly and professionally. The room and beds were awesome as well. I would definitely stay at this hotel again
Clean and quiet Charges $3 for coffee in the lobby. What hotel does that nowadays? I went out to Tim hortons and bought one cheaper.
Clean Friendly helpful staff Nice rooms Hotel Bar One of the best hotel breakfasts Shuttle service Pricey Breakfast is not free
Un hotel/motel bien tenu, calme et propre. Déco un peu démodée, mais ça fait parti du charme. Très bon rapport qualité/prix. Grand chambre par rapport au standard européen. Petit déjeuner "minimal" mais correcte. Petit super marché juste à côté.
We were there to take our child to her appointment at U of M Children's Hospital. It was a relaxing experience with a wonderful staff. The best part was they offered a shuttle to the hospital. That alone took a lot of stress off of us. Thank you again and we will be back.
Convenient location, clean Outdated; breakfast area is very small and overcrowded
One of the friendliest staffs I've ever seen (and I travel quite a bit).
Staff all very helpful & friendly.
Wonderful staff, quality breakfast options, and a very nice, comfortable room.
This guest did not leave comments about this hotel.
The staff was very friendly and accommodating. Only 1 car included in free parking. Expensive for size of suite.
Excellent location for visiting the university with easy access to restraunts. Complimentary valet parking and breakfast was very nice.
It was close to downtown the workers were very nice and friendly. The hotel was clean and continental breakfast was nice. Hotel room was small and outdated.
Location. Pleasant staff. Noisy doesn't adequately describe the symphony of garbage can pickup at 6:00a.m. That the hotel knew was a problem when I paid up for this corner suite made it worse. Mood not helped by terrible wi-fi, shortage of outlets a malfunctioning toilet.
Location, location, location! We were visiting our freshman at UM, and loved being able to walk throughout the campus as well as the charming town of Ann Arbor - we will definitely return! Free valet parking was a plus - and desk staff was great!! Bathroom is small, but adequate. Not wild about the step up into the bathroom or the extremely small sink but manageable. Complimentary continental breakfast was standard and coffee was weak - go to Comet Coffee instead!
Location. There isnt a better location in A2. Right in the heart of the campus. Old and tired looking. It is like visiting your old beloved Grandmother. The place is tired, needs desperate upgrade and investment in the infrastructure (i.e. wallpatper, carpet, paint, etc). Just really tired looking. It was sad to see
Checking in was very quick, Staff was friendly and bag breakfast was convenient
Convenience to location. Very friendly staff. Comfortable and fairly good value for money. There were left overs from previous guests in the room fridge.
The room had some nice decor. I appreciated the "green" touches. Where do I begin? I wanted to relax in a bath, but the water would only fill 1/3 of the way. Oh, how relaxing lying in three inches of water! The big issue: I was over-charged an additional $150. When I called to figure out what was going on, I was told it was the booking site's fault. Repeatedly. I offered to send my reservation confirmation. Then, and only then, was I told they'd find a way to refund my money. And, was again told it wasn't their fault. The money will take 3-4 days to be refunded. With no response to a follow-up email asking why they had charged my account a second time, I called the hotel, was accidentally hung up on and then called back. The same manager from before told me repeatedly how busy she'd been all day. I felt like I was a nuisance. She was kind enough to say she'd look into the root of the problem. And kind enough to suggest I always double-check my room rates when checking in. Even if it's confirmed. First, that's not my job. Second, their mistake is not mine or any other guest's fault. They like to blame anyone else. Even you. Even if they say it sweetly, it's still not right. Traveler beware. Double check your room rate and your bank account if you stay here.
We were visiting our son for parents weekend. He's in college in Ann Arbor. The hotel was very nice and so was the staff The price was ridiculous for a Hampton inn, over $300 per night. Fine for a high end luxury hotel, not a Hampton inn
Snacks and water waiting for me in my room upon arrival. I received a recommendation and a coupon for a free appetizer at an excellent local restraunt which I used. The eggs at the breakfast were dry and the shower pressure was not very good.
The breakfast was terrific. The spa was also relaxant.
comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge
Location awesome.. located within walking distance of the mall. Staff very friendly and helpful. The breakfast was horrible. No variety and the waffle maker kept sticking. When I bought it to the attention of one the staff she told me 'Oh I will figure something out, but never did...
Clean, easily accessible, with a shopping mall next door and easy interstate access. This was a perfect choice for us.
Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor. Hallway carpet to rooms seemed old in style, though room was nicely styled.
The indoor pool, the lounge area both inside and out, and the bistro's food choices. In the morning, it offers Starbuck's coffee and in the evening, it is a full bar. The fitness room didn't have much in the way of equipment and weights.
Nous avons apprécié le service, la chambre, les opportunités pour faire du shopping, et la décoration. Ma femme et moi sommes venus pour un rendez-vous à l'hôpital V. A.et on a eu de la chance d'avoir choisi le Red Roof . Nous sommes tellement satisfaits que la prochaine fois que nous viendrons à Ann Arbor ce sera un séjour beaucoup plus long. Nous sommes déjà au courant des nombreuses choses à voir et à faire à Ann Arbor . Nous allons prendre un peu de temps pour explorer . Je ne peux pas dire que nous ayons pu trouver quelque chose que nous n'avons pas aimé à propos de la chambre ou du quartier.
Très calme, très bien situé et très bon petit déjeuner. Il n'y a rien.
La chambre avait une odeur. Il y avait aussi un gros fumeur a récemment ou n'avait jamais été nettoyée à fond longtemps.
La chambre était propre et confortable. Le service de la réception était rapide et professionnel.
Un frigo n'était pas propre, ce qui était mon seul reproche