Hôtels près de Aéroport : municipal de Ann Arbor

Points positifs : The locations, the rooms were nice and clean and staff was friendly.

Points négatifs : The breakfast was just okay. There could have been more hot foods, like a breakfast sandwich.

Points positifs : The evening staff they went above and beyound

Points négatifs : Very caring and knowlegdable evening staff

Points positifs : Very clean room, quiet and easy access to the surrounding area. The hotel staff was very respectful and helpful. Very easy check-in and check=out.

Points négatifs : Due to Covid, the swimming pool was closed. There also was not a breakfast that you would usually see at hotels. This is not the hotels fault so I did not feel it was right to penalize the hotel for Covid.

Points positifs : loved the room

Points négatifs : there was a soap wrapper in the shower

Points positifs : Everything else!

Points négatifs : Do to covid 19 I miss a hot breakfast but I understand!

Points négatifs : Breakfast was very disappointing- even with Corona

Points positifs : Customer service that was provided by the hotel was the best thing about this stay.

Points positifs : The room was so nice. Loved it.

Points négatifs : The fact that I still don't have my $15.00 incidental fee returned back to my card.

Points positifs : Location and bike storage

Points négatifs : No

Points positifs : Rooms are good size and the area has everything you need

Points négatifs : no

Points positifs : The staff was super friendly and helpful, wish we didn’t have to leave!

Points négatifs : Nothing really, super happy

Points positifs : Very good. Modern, clean, very helpful staff. Rooms with 2 king beds instead of classic queen size.

Points négatifs : Shower water pressure a little bit low

Points positifs : Ils étaient très arrangeants. Ils nous ont permis d'utiliser leur hall pour que nos filles puissent déjeuner. Ils nous ont laissé un départ tardif à 14h00 et ont même laissé les filles avoir deux chambres pour rester plus longtemps avant de partir pour leur jeu final pour la nuit. Le personnel était incroyable, les chambres étaient très propres. J'ai adoré tous les équipements qu'il y avait un grand réfrigérateur, un four à micro-ondes, un lave-vaisselle et des couverts.

Points négatifs : Rien

Points positifs : Propre, confortable et spacieuse. Sympa et à l'écoute. Je vous conseille vraiment cet établissement.

Points positifs : Super clean and staff was very nice.

Points positifs : Location, cleanness, staff friendly, furniture is good, breakfast is good.

Points négatifs : nothing

Points positifs : Cleanliness of room. Comfortable bed. Location. TV had great channels + Showtime + HBO Go. Liked the kitchen and having big refrigerator and microwave. Closet was large and had lots of hangers. Quiet. Liked the exercise room and pool, though I didn't use the pool.

Points négatifs : Shower head could only be set to very pointed (like a strong pulse) or to a wide spray. I would prefer a shower head with a hose that I can move around. Breakfast, though with multiple options, wasn't very tasty. Oatmeal and bagels were good, eggs and sausage weren't very flavorful.

Points positifs : Staff friendlie

Points positifs : Cleanliness

Points négatifs : No

Points positifs : This hotel was actually a really nice surprise. The cost was better than similar hotels, and the room was spacious, very clean, had a comprehensive kitchenette, and the bathroom sink area separate from the shower and toliet area was also helpful.

Points positifs : The cleanest and a good customer service and willingness to go the extra mile

Points négatifs : No I enjoyed the hotel enjoyed my stay very much

Points positifs : Great room, spacious, good value

Points positifs : The kitchen and bathroom. Very clean

Points positifs : Impeccable Personnel très aimable et serviable Les chambres sont belles Hôtel bar Un des meilleurs petit-déjeuner de l'hôtel Service de navette

Points négatifs : Trop cher Le petit déjeuner n'est pas inclus

Points positifs : Propre et tranquille

Points négatifs : Frais supplémentaires de $3 pour prendre un café dans le hall. Quel hôtel fait ça aujourd'hui ? Nous sommes allés à Tim Hortons et nous en avons acheté un moins cher

Points positifs : Cleanliness

Points négatifs : No security

Points positifs : Bed was comfortable

Points négatifs : Elevator walls were dirty as were the floors.

Points positifs : Every thing

Points négatifs : Food horrible

Points négatifs : Miserable bar staff. Heating in room did not work

Points positifs : Clean & comfortable

Points négatifs : There was a mix up of my room. We were supposed to have 2 queen beds & we ended up getting one king. My adult daughter and I slept in the same bed. It was comfortable, but still a bit disappointed. Staff was friendly & helpful.

Points positifs : Location was easy to access all areas of Ann Arbor.

Points négatifs : Hotel feel a bit old and run down. Walls very thin so you could hear noise from hallway as well as other rooms. Bathroom was unusually small.

Points positifs : Clean and big enough room

Points positifs : It was ok

Points négatifs : The beds were to high. Could hardly get in them. Construction going on and staff when checked in asked some crazy questions

Points négatifs : The heater was difficult to control

Points positifs : Room was emasculate and staff was great

Points négatifs : No. Great hotel.

Points positifs : Hot shower with good pressure. Starbucks in rooms. Nice feather bedding.

Points négatifs : Loud doors and toilets. Every door slams shut, and not quietly. Can hear every entrance and exit around you at all hours. Toilet flushes loud, like an airplane toilet.

Points positifs : Staff was nice, facility was lovely!

Points positifs : La piscine intérieure, le salon à l'intérieur comme à l'extérieur, et les choix de plats du bistro. Le matin, il propose du café de Starbucks et le soir, un bar complet.

Points négatifs : La salle de conditionnement physique n'avait pas beaucoup d'équipement et de poids.

Points positifs : Modern feel and large pool

Points négatifs : Beds are not Queen size, very small and not comfortable

Points positifs : clean, great staff, and location

Points positifs : The hotel was very nice, and all of the amenities including the pool, gym, lobby are awesome. Lots of fun even just staying in for the night.

Points négatifs : They hold the entire amount of your stay, plus $40 extra on your credit card when you check in, then when you check out they charge you the entire amount. The hold wasn’t released for a month! Basically, you need more than double the amount of your stay available on your credit card to stay here. Staff can call your bank merchant line to release the hold right away, but they won’t. They aren’t aware of this apparently.

Points positifs : the flotation noodles and beach balls in the pool made it a lot of fun for my kids. My 3 year old can get around just fine on a noodle; the older ones liked playing with the beach balls. The garden and deck access was very nice. Breakfast was delicious

Points négatifs : the eggs on the ham and egg croissant were fried and cooked twice over. The yolk was not fully cooked hard, and it exploded onto my daughter's lap while eating it. She loves eggs, but wouldn't finish her sandwich after that. I expected scrambled.

Points positifs : Dining off of the lobby was cool. TV's in the booths, very handy, breakfast was good and made fresh and quickly. Also liked the technology in the main lobby. Computers available , a big TV with seating for viewing, a special computer set up to quickly print boarding passed (very convenient), lots of seating for small gatherings. Also, all done with a nice modern décor.

Points négatifs : Hallway carpet to rooms seemed old in style, though room was nicely styled.

Points positifs : Very clean.

Points négatifs : No continental breakfast for the price. To expensive for what is offered.

Points positifs : Le personnel était extrêmement sympathique

Points négatifs : Les meubles sont datés. Le matelas commençait à s'affaisser.

Points positifs : Très belle piscine. Bien dans l'ensemble

Points négatifs : Profitez du restaurant était excellent.

Points positifs : C'était dans l'ensemble très beau et très bien décoré. Le service client était fantastique, très bien pour le prix.

Points négatifs : La chambre n'était pas prête à temps

Points positifs : Have stayed here many times. Staff always helpful. Very comfortable hotel.

Points positifs : It was good.

Points positifs : Very helpful staff and nice clean facility. Pool opened our second night there and was nice and relaxing.

Points négatifs : ice machine broken on our floor.

Points positifs : Amazing staff

Points négatifs : No one at front desk when arrived. Had to go looking for someone. Went to Happy Hour for March Madness. Few people but could not get waited on. As the evening progressed, more people came in and left without being waited on. Shower dirty, ice bucket dirty

Points positifs : Cleanliness and pool

Points négatifs : I informed staff at checkout that I was a little dissatisfied due to running water sound that started around 230am an lasted like 3hours an they just said they would look into it. I think that a manager should have come talk to me. But nothing.

Points positifs : Staff was very friendly. We liked that they made an extra effort to clean the room due to the housemite allergy of my daughter.

Points négatifs : we could hear the TV in the room next door all evening. It was pretty loud.

Points positifs : It was okay

Points négatifs : I was emailed that I would receive the romance Package at NO CHARGE. They argued with me and made me pay. On top of that they charged my card serval times and now my account is at negative because of it!

Points positifs : Nothing really.

Points négatifs : It was not clean. The pool was slippery asf. The bed smelled like sweat and body odor from someone else. There was hair left on the bathroom walls and no not just in the shower. It smelled and just wasn’t clean. Too small for a “two bedroom” and it was not kid friendly at all. I didn’t know dogs were allowed there and we have allergies I would picked a different hotel. Especially for the price of $150/night. Very disappointing.

Points négatifs : No breakfast, no microwave in room. Beds to small. Terrible stay, I won't be returning.

Points positifs : My family and I enjoyed the the pool it’s one of the biggest indoor pool we have been to at a basic hotel. The pool terrace has a great night view and a nice fireplace.

Points négatifs : Due to COVID-19, the room was not properly cleaned nor sanitized. My husband and I enter the room before the kids to disinfect the room and used Clorox wipes to clean the surfaces. However, the desktop chair and T.V stand was dirty. To stop the spread of this deadly virus and protect your family, please people double check your rooms and disinfect them before your stay.

Points positifs : Good Location and breakfast was very good. Room was good but bed was not as comfortable as I like, but good enough.

Points négatifs : First day I returned to my room at 10 pm and the room was not made. I went to tell the font desk to make sure the second day they make the room and they answered that why I was complaing so late. I told them I just got into the room after a long day.

Points positifs : Everything was great. I love sonesta suites.

Points négatifs : Just the spider I found in the tub but everything was great. Also the door to the bathroom touches the toilet to close.

Points positifs : We have stayed here often and usually have a great stay

Points négatifs : Apparently on the weekends there isn't anyone to fix plumbing leak in the kitchen. In order to wash dishes in the kitchen we had to use towels to soak up water that leaked. Inconvenient.

Points positifs : Everything! I have stayed at the same exit in A2 many times, and have missed out on this one! I’ll never stay anywhere else! Amazing suite. Hot full breakfast. Light warm dinner Tuesday and Wednesday. Every staff member was phenomenal!

Points positifs : location, amenities

Points positifs : Spacious room

Points négatifs : I reserved this room as the website said the outdoor pool was open but it was Not

Points positifs : This place exceeded my expectations. The room was so much bigger than expected, felt like I got way more for my money.

Points négatifs : Accessibility due to Co-vid. No ones fault. Extremely impressed with the precautions taken.

Points positifs : Just a good place to stay

Points négatifs : Did not know there would be a $-- deposit, did not like that.

Points négatifs : Booked room advertised as a 1br suite with king bed. It was a 1 bedroom suite but had a double bed, not a king. Complained to mgt. and was told they didn't have any king beds available & wouldn't make an adjustment in the room rate. Unacceptable

Points négatifs : Hear road traffic

Points positifs : The hotel was close to where we wanted to go and who we wanted to see.

Points négatifs : I called to see if there were any stairs in our room or to get to our room and they said there were stairs going up to the loft where the king bed was. I told them I have rheumatoid arthritis and fibromyalgia and cannot so a lot of stairs and asked if we

Points négatifs : J'ai essayé d'annuler la chambre de mes parents âgés parce que mon père était malade et incapable de voyager. Je n'ai pas été remboursé

Points positifs : Près de la ville. Les prix.

Points négatifs : Il n'y a pas d'internet, du tout ! Air conditionné bruyant = sans sommeil Femme de ménage n'a pas bien travaillé, des poils partout !! Le personnel s'est excusé, mais aucune solution Offre une remise = toujours pas eu de réponse.

Points positifs : Hotel was good.

Points négatifs : nothing

Points positifs : the rest of the staff. Veggie sausage at breakfast was delicious and enlightened!

Points positifs : Clean rooms, nice breakfast.

Points positifs : Location..hot tub and pool

Points négatifs : Nothing...it was great!

Points positifs : Conforme à la gamme de cette chaîne d’hôtel, dans le quartier des hôtels

Points positifs : Very positive experience.

Points positifs : Great staff. One of the best breakfasts I had from a 2.5 star hotel.

Points négatifs : None.

Points positifs : I requested 2 queen beds by phone on the day of purchase. 1 bed was selected by thr hotel by error. The front desk manager corrected an error with 2 queen beds.

Points négatifs : It was difficult to locate the hotel, because: There was no sign for the hotel off State Street driving North from I-94 West exit. The hotel needs to place a sign on N State Street for the first turn otherwise it's a needle in a hay stack finding h

Points positifs : Staff was very accomadating for what is going on.

Points négatifs : during this time itsvtough...michigan was quite strict. Onlyvtrue complaint maybe was being late to breakfast and being told that it was over...true maybe but everything sitting right there since it was granola bars water and hard boiles eggs in frige...but that was fine. Knowbits a work in progress.

Points positifs : No complaints. Breakfast was excellent.

Points négatifs : No complaints

Points positifs : Staff

Points négatifs : Cleanliness

Points positifs : This location is very quite. The room was clean, attractive, and stocked very well. They have ‘lending’ cabinets in which you can check-out additional items for your room. ( ie. board games, large coffee maker, toaster oven, etc...) The hallways are lined with beautiful paintings of dogs and a couple other animals. Nice touch! This hotel will become our weekend getaway spot when we come to Ann Arbor.

Points négatifs : I did not dislike anything.

Points positifs : I love everything about it

Points négatifs : Everything was great

Points positifs : Friendly staff, free laundry, great location

Points négatifs : Room (especially the bathroom) was a little dirty.

Points positifs : The fact that the rooms were suites and contained kitchenettes

Points négatifs : Needs updating. Tv didn’t work, elevator was out of order, internet was spotty, hallways smelt awful (cigarette smell)

Points positifs : Everything!

Points négatifs : No!

Points positifs : Front desk staff, especially hotel employee in afternoon, very helpful. Cleanliness seemed excellent.

Points négatifs : Decor was tired. Ventilation could have been better—cooking smells permeated hallways.

Points positifs : The hotel was amazing,the staff was wonderful and my stay was great!

Points négatifs : No it was awesome and clean

Points positifs : Staff was very friendly and helpful. The room was very nice for the price. The amenities where very nice and the hotel went far to make me feel comfortable.

Points négatifs : It was a little noisy late at night and the hall had a very strange food smell.

Points positifs : The suite was clean and odor free. The kitchenette was fully functional and reasonably supplied. We were very comfortable and felt secure here. Staff was very helpful and friendly. We could not have asked for a better stay.

Points négatifs : Nothing that would keep me from coming back. I would have liked a standard coffee maker that brewed more and stayed on longer.

Points positifs : The design of the room

Points négatifs : Nothing we didn't have any problems

Points positifs : This hotel offers free laundry for guests, a “grocery store” inside that has anything you could need, board games that you can check out, a 24 hour gym, & the entire place is very clean & well kept.

Points négatifs : None

Points positifs : Very clean, great price, staff was very friendly

Points positifs : full size kitchen appliances, dishes, silverware, etc., recliner

Points négatifs : lack of wireless internet

Points positifs : Très arrangeant. On nous a donné une chambre près de la piscine et nous avons pris un départ tardif le lendemain sur demande. Extrêmement confortable et propre.

Points positifs : The pool is amazing, very clean and well kept. They have a children’s area for smaller kids!

Points négatifs : Nothing!! It’s wonderful!

Points positifs : Nice place, nice value. However I reserved a Mobility Hearing Accessible with King bed and Tub and was placed in a standard king

Points négatifs : I reserved a Mobility Hearing Accessible with King bed and Tub and was placed in a standard king

Points positifs : One guy who was normally a chef was working at the front desk, this guy was perfect. Always engaging us in conversation but not ever intrusive.

Points positifs : The staff was so amazing and helpful at all the times. The facilities were just as amazing

Points positifs : Engaging, very friendly staff at front desk and at breakfast, and I loved how the fitness center was very well appointed and open 24 hours.

Points négatifs : I didn't like that I had to pay for what was essentially a continental breakfast like most other hotels provide at no additional cost.

Points positifs : Loved it. We planned on staying one night but ended up asking to stay another night. We can't wait to go back. Our son cried when it was time to head home. Great quick getaway!

Points négatifs : The pool could've been a little bit warmer. Other than that, no complaints!

Points positifs : Very clean, great service, food was excellent

Points positifs : Clean, personnel pleasant and helpful

Points positifs : Willy at the front desk was very very nice and anything we needed he was there to help us out.

Points négatifs : Nope

Points positifs : Kid friendly

Points positifs : Very clean room and other facility and also staffs are very kind to customer Excellent breakfast food

Points négatifs : No

Points positifs : The pool area has many fun features for children. The rooms are clean and comfy and the toiletries are above average. This was the second time we've stayed there and we will be happy to return the next time we're in Ann Arbor.

Points positifs : Nouvel hôtel, super emplacement.

Points négatifs : Encore un peu inachevé. Charnières d'armoire desserrées, zones murales patchées mais non peintes. La lessive a besoin d'être plus en service - il semble qu'elle n'ait pas été nettoyée (machines à laver) depuis l'ouverture de l'hôtel.

Points positifs : Staff was professional, friendly and accommodating. The suite was quiet, spacious, clean and well-kept. Complimentary laundry room for guests was a great bonus. GREAT.

Points négatifs : There wasn't really anything I didn't like. The only minor mention is while the pool area is light, airy and large, including a 10-person jacuzzi that is properly heated, there were few if any clean towels stocked the two times I was there.

Points positifs : 2 bedroom , 2 bath ..with queen beds

Points négatifs : EXTREMELY NOISY AND MESSY “ team “ guests that literally took over the entire lobby and tv area Living room furniture old , no tables

Points positifs : We liked the furnishings in the room. And the courtesy upgrade because of being sold out of the room I reserved was very much appreciated. The beds & pillows were comfortable, and the shower was nice.

Points négatifs : We had a room facing a courtyard, and both nights we stayed there were young men out there past our bedtime that were quite loud.

Points négatifs : They didn’t turn the fire on outside. The pool was closed.

Points positifs : Very clean and well keep

Points négatifs : No ice in the common area

Points positifs : Great space for fanily

Points négatifs : Everything was great

Points positifs : Staff was very nice

Points négatifs : Dirty mirrors Dusty shelves

Points positifs : lots of space in the room, very new and clean

Points négatifs : difficult to figure out where to go to enter - but once we found it we were fine.

Points positifs : Great design, clean place. Overall a great stay.

Points négatifs : Unfortunately, Saturday breakfast starts at 7:30, not good when you have to be somewhere early, however the staff for out as much as they could by 6:30

Points positifs : Big room

Points positifs : Spacious rooms . Good breakfast. Very clean and modern throughout.

Points négatifs : Liked everything.

Points positifs : The room was far above expectations.

Points négatifs : Children running around the halls.

Points positifs : Nous étions allés rendre visite à notre fils pour les parents. Il se trouve à l'université de Ann Arbor. L'hôtel était très bien et le personnel

Points négatifs : Le prix en était ridicule pour un Hampton Inn, plus de 300 $ la nuit. Très bien pour un hôtel de luxe, ce n'est pas un Hampton Inn

Points négatifs : The pillows were awful.

Points positifs : Very convenient. Front desk staff was very nice. Decent breakfast and clean throughout

Points négatifs : No

Points positifs : The staff changed us to another room when our bed was uncomfortable

Points négatifs : Breakfast was so so

Points positifs : Upon check-in, the front desk staff was welcoming and friendly. He told us he would give us the nicer of the rooms available. The bed was comfortable.

Points négatifs : Despite being branded as a Hilton subsidiary, the room does not meet Hilton expectations. The room has a smell that is vaguely reminiscent of my grandmother’s funerary services. The large mirror near the window fogged up after a shower, which I found quit strange considering it is nowhere near the bathroom area. The bottles of water offered were a nice touch, but it was Ice Mountain brand, and my family is boycotting all Nestle products due to their pumping of Michigan water tax free, while the people of Flint STILL don’t have clean, safe water (05 February 2020). If you would like to drink the water provided, only 2 are free, additional guests will need to pay $2.00 per additional bottle.

Points positifs : It was clean, quite, and comfortable.

Points négatifs : They had a pool but no hottub

Points positifs : Comfortable beds

Points négatifs : Heating only worked when we were actually in the room, meaning it went cold while we were out and had to warm up again.

Points positifs : Breakfast was what you would expect. Pool was ok

Points négatifs : Everything was sort of clean....we had stains on the pillows. The bathroom could use a better up date.

Points positifs : We liked that it was clean and the staff was very nice!

Points négatifs : Rooms are too tight ...

Points positifs : They allowed our two rooms to be next to one another. (My daughter has a newborn, and we wanted to be close by to help.)

Points négatifs : The double beds seemed like wider singles!

Points positifs : The location...

Points négatifs : The bed sheets were dirty like housekeeping hadn’t washed the top cover in months, there was a brown spot like food or candy or dirt, the room smelled stale like someone had been smoking in the room and there weren't enough wash clothes to accommodate my family...

Points positifs : The hotel experience met our needs. What exceeded our expectations was the shuttle service from the hotel to the OSU-UM game and back. The breakfast was very good and nice restaurants were within 5 minutes walking distance of the hotel.

Points négatifs : The room was small, but adequate. Most important to be remembered is that the room was very clean and all that two men need is two clean beds and a clean bathroom, which we got.

Points positifs : Convenience to location. Very friendly staff. Comfortable and fairly good value for money.

Points négatifs : There were left overs from previous guests in the room fridge.

Points positifs : Checking in was very quick, Staff was friendly and bag breakfast was convenient

Points positifs : Snacks and water waiting for me in my room upon arrival. I received a recommendation and a coupon for a free appetizer at an excellent local restraunt which I used.

Points négatifs : The eggs at the breakfast were dry and the shower pressure was not very good.

Points négatifs : The mattress in the room was too high from the floor. I am a 5'6" female. I had a very difficult time getting up on the bed. I am also handicapped from a stroke 19 years ago. I will return to the area again, but will chose a different hotel.

Points positifs : The location is excellent. Parking is great. Breakfast is good and plentiful. Facilities seem to be clean.

Points négatifs : The beds were too high for me. I am 5'6" and had a great deal of difficulty getting up on the bed. I was in a regular King room. Something should be required to be done about this, since the motel staff didn't think it was a problem.

Points positifs : Breakfast, location, and price

Points négatifs : Accidentally charged twice but it is now solved. otherwise, everything was great. I still recommend this hotel.

Points positifs : great location and had a pool for the little

Points négatifs : the room was a little small bathroom didn't have a place to hang a towel (or wet suit)

Points positifs : the breakfast

Points négatifs : I picked this hotel because of the hot tub. due to medical reasons the hot tub was a deciding decision. the hot tub did not work. it was broken.

Points positifs : Lots of towels...clean

Points positifs : comfy pillows, good breakfast, quiet, pool, work out area, fridge and microwave in room

Points négatifs : could use a little more cleaning, doors slam, would be nice to have a larger lobby to lounge

Points positifs : Management, location

Points négatifs : Window coverings need replacement, didnt come together sufficiently to give privacy

Points positifs : The receptionist that we had when arriving to the hotel was so friendly and knowledgeable about the area. Was able to tell me fun things to do with my 2yr old that were close by. The breakfast was subpar but a wide variety.

Points négatifs : I feel like the only way you could get a good nights sleep is if you were on the top floor. The floors and walls were so thin, you could hear every step that was made above you. Of course my room was right under a room with wild children.

Points positifs : The breakfast was terrific. The spa was also relaxant.

Points négatifs : On November 22nd They charged my credit card an extra $25.00. WE reserved a room for 4 people but only two of us were able to attend and they would not refund the amount they charged me extra, for the additional two people.

Points positifs : Pillows soft,friendly service and loved the exercise equipment!

Points négatifs : Not much i didnt like.

Points positifs : Staff was great Shirley in the restaurant was great

Points négatifs : Nothing

Points positifs : Convenient location. Pool kept at a nice warm temperature and pool/hot tub area very clean.

Points négatifs : Major renovations ongoing that will be nice when completed. Late night staff was not available for ten+ minutes for check-in. This was unfortunate since our flight came in late, and we were tired and anxious to get to our room.

Points positifs : updated rooms.

Points négatifs : TV kept blacking out and taking me back to the hotel screen

Points positifs : Clean and very friendly staff

Points positifs : Absolutely wonderful! The room we stayed in had a yoga theme with a mat, balls, blocks etc. which I put into use. Loved the upbeat sayings on the walls and also loved the soft lighting. Breakfast was super healthy and tasty! And the staff super helpful.

Points négatifs : No complaints whatsoever.

Points positifs : I liked the sport equipment.

Points négatifs : The cleaning staff sometimes forgot to put cream next to the coffee maker. I just went down and got some from reception, no problem there. MINOR 1st world problem. ;-)

Points négatifs : garbage wasn't emptied and coffee wasn't replenished

Points positifs : Friendly staff, nicely decorated, loved the citrus waters and the complimentary water bottle to keep us hydrated.

Points négatifs : Would have liked a complimentary continental breakfast. Our room faced the highway, so it was a little noisy with the traffic.

Points positifs : Friendly staff.

Points négatifs : We were not informed that the hotel was under construction.

Points négatifs : The Mangers Danni was rude and I forget the supervisor name she was rude as well. I was told they were shutting down due to no business and the coronavirus... but if I wanted to extend my stay they would transfer me over to the Kingston hotel (same owner) the day before all of the accusations.....HERE WE GO. They wouldn't let extend my stay due to me smoking!(marijuana)away from their property....miles away! And returning back to their facility smelling like weed! Mind I never smoked I'm my room EVER! They said they smelled the stench for days...BUT THE NRVER KICKED ME OUT NONE OF THE DAYS THEY SMELLED OR ACCUSED ME OF SOMIKNG...On my last day I tired to rebook and danni the manager said no because HE and "maybe" some of present/ future guess doesn't like the smell! I couldn't believe it.! If that was the case why was I told THE DAY BEFORE THAT I COULD REBOOK? HOW COME NO ONE EVER MENTIONED MARIJUANA? I loved the room it was very nice! Wish I had a better experience!

Points positifs : My stay was quite comfortable. I had many questions that the staff was eager to answer. I would stay there again.

Points positifs : La chambre était propre et tout équipée avec des appareils qui marchaient très bien. La télé et le chauffage fonctionnaient parfaitement. Il est bien situé à proximité de UM et du centre-ville, il y a plein de places de parking.

Points négatifs : Il y avait beaucoup de bruit provenant de l'autoroute. Pas toujours facile à trouver un membre du personnel de la réception. Le petit déjeuner n'est que des bars et du mauvais café.

Points positifs : No hassle check in even late at night. Basic affordable lodging. Clean hotel.

Points négatifs : Basic lodging

Points positifs : Everything from the location to the staff was great.

Points positifs : I like the nice peoe at the desk ..cleanliness quiet and overall a great place to stay .

Points négatifs : No complaints

Points positifs : It was clean, quiet, and had very friendly staff.

Points négatifs : Nothing I could think of during my stay.

Points positifs : Convenient location.

Points négatifs : When I checked in, the host asked for my email. When I asked her why she needed that, she stated she was fairly new, and didn't know why. I told her that's why there's so much identity theft today; too much info is requested for unknown reasons!

Points positifs : The price

Points négatifs : The hotel was very aged. The drains in the tub were blocked. They did drain eventually. This hotel at best is a 2 star. Very aged on the inside. Rooms, very shabby.

Points positifs : The friendliness of the staff

Points négatifs : The bed size seemed a little small for being a queen size bed.

Points négatifs : Was charged for a smoking penalty in a non- smoking room. My son ONLY smokes outside! Some cleaning person determined that it smelled like smoke - so they just helped themselves to my credit card and charged it $250!

Points positifs : Easy to book no problems

Points négatifs : Nothing

Points positifs : Location and price

Points négatifs : Not very clean food on floor kitchen highly outdated.bed was really hard

Points positifs : I didn’t really get her name but she was very pleasant and helpful

Points négatifs : There’s nothing not to like

Points positifs : Location close to Michigan Stadium.

Points négatifs : "Breakfast" bar was really just granola bars and muffins served grab-and-go in the front hallway. Mattress was very firm and uncomfortable.

Points négatifs : Le service clientèle n'était pas confortable.

Points positifs : Extremely clean and roomy!

Points négatifs : Nothing that I can recall; everything was perfect!

Points positifs : Location was perfect, staff was very accommodating and very helpful during our confusing and unsure of pandemic requirements time! We will definitely stay here again and it was walking distance from many places to eat and shop

Points négatifs : Nothing and I don’t say that often but absolutely nothing was disliking about this property or staff

Points positifs : Location to events we were participating in.

Points négatifs : Whole hotel common area was under construction. We weren’t told this at booking. The “restaurant” was a small conference room. Not great for a breakfast w a hockey team. Also, from Friday, the whole hotel was seemingly overrun with folks smoking marijuana. The smell was everywhere. The staff also wasn’t accommodating or sympathetic to our needs given the construction.

Points positifs : The front desk tried to help with WI FI problems with no luck. So...she was nice

Points négatifs : They were remodeling and very dusty. The 1st floor, where the restaurant was, in the midst of remodeling that floor too, had a very strong odor of backed up sewer smell. It was nasty. I didn't even get my free breakfast because the smell was so strong and dust EVERYWHERE. I saw NO extra measures of disinfecting at all with the corona virus outbreaks. No sanitizing of highly touched items or places. Actually, no sanitation was seen at all. Only saw the front desk worker, and I was in and out my whole stay. Didn't even see 1 housekeeper. Would NEVER stay here again. It was way over priced for a honeymoon suite with a jaccuzi tub that was only the size for one person!! Save your hard earned money and stay somewhere else. We wish we did!!

Points négatifs : The room was absolutely discusting! We ended up leaving. Sticky substances on the tables, smears on the sheets multiple hairs all over the bed, hairs in the bathtub, floor covered in food crumbs food crumbs everywere. It wasnt cleaned at all. To make it even worse they upgraded us to a new room and it to was discusting just like the first room! Will never ever stay here.

Points positifs : Staff did a fantastic job. She worked so hard to find which assessable room that has a roller chair. She found stand seat! I enjoyed stay overnight.

Points négatifs : I couldn't figure out how turn the curtains down, it has an electric remote that one I couldn't figure out how to turn down and up. Annoying The bathroom has no heat while taking a bath brr!

Points positifs : Heat did not work in my room, the bathroom had hair all over it from the floor to the tub to the folded towels. There were people smoking pot in our hallway it smelled like someone rolled over a family of skunks, it was a NON SMOKING HOTEL.

Points positifs : The room was exactly what we wanted. If I stay there again, I would like to be able to request that room.

Points négatifs : The breakfast was not as good as other hotels I’ve stayed at. The food wasn’t kept warm enough.

Points positifs : Helpful, warm and friendly staffs

Points négatifs : No guests laundry facilities

Points positifs : It had all the amenities I wanted but we couldn’t use anything because of the shutdown... Which was not the hotels fault on any part...Nice morning view in back.

Points négatifs : They charged me full price still... haha

Points négatifs : Staff member went into the room and stole my girlfriend purse that we left, when we called 15 minutes after leaving and realizing they said no purse was left.

Points positifs : Comfortable

Points négatifs : Restaurant was closed due to COVID-19