Fairfield Inn and Suites by Marriott Atlanta Downtown

Never again will I stay here!

Points positifs : Very scary area. Lots of vagrants and young men loitering. Room was okay, but the hotel advertised a lounge/bar which they closed over a year ago. There was no ice machine on our floor. Upon checkin, I was told there would be no water from 10 pm to 1 am ... I checked out at 8 am the next day and there was still no water .... therefore, there was no way to flush a toilet, take a shower or brush my teeth. The staff upon checkin, during my stay and checkout were excellent, helpful and kind.

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Points positifs : The staff was friendly and the room was clean.

Points négatifs : We drove around Atlanta for 20 minutes looking for the hotel as the GPS did not direct us properly. When we called the hotel for better directions the message that plays is something to the extent of "This mailbox is not accepting messages". I checked in at 9:50pm and was told the water would be shut off from 10pm until 1am. I quickly used the restroom and brushed my teeth not knowing how long there would be water. After settling, I went to the lobby to print my boarding passes for my flight the next day and the computer would not work. When I asked about it, I was told it hasnt worked for a while and was offered a ride to Kinkos the next day to print my boarding pass. Being that I was there for business I did not have time to go to Kinkos. When I woke up at 6:40 the next morning there was still no running water. This meant no way to flush the toilet, brush my teeth, or shower for my business meeting. Overall not impressed with my stay. They should have transferred guests to a different Marriott branch in the city that had running water.

One night stop with children in ATL

Points positifs : The convenience of walking was great and the view from the room was probably the best part of the hotel

Points négatifs : Valet parking was too expensive yet the parking garage was around the corner, 5 mins walking, and not in the safest area of town. At the front door you had to carry your luggage up the stairs before putting it on a cart bc there is no ramp etc etc a wheelchair lift. The morning of check-out I was fixing the sheets and I found a hair stuck to the sheets (that definitely wasn't ours) in something that looked like snot. I almost threw up. I think the facility could be cleaner