Points négatifs : Car was filthy. Pickup was a $30 cab ride from airport, not at airport. Car had damaged windshield and no washer fluid.
Points positifs : yes drop off was easy
Points négatifs : I picked up the car no service just sign here . The car was not dirity but smell like a horse lived in it after driving with the windows open is when I relised why they were open when I picked up the car
Points positifs : Yes
Points positifs : Staff was friendly. Had to wait for a few minutes on pickup and drop off.
Points négatifs : Overall good experience.
Points positifs : good avis quality car .
Points négatifs : Better more accurate quotes on your web site , was charged double .
Points positifs : The guy who checked us out originally was cool and things were relatively smooth. They didn't have a great selection of cars, but we were in a hurry so we chose a 4 Runner.
Points négatifs : EVERYTHING ELSE. The car was dirty, they SEVERELY overcharged me for a dirty car, and they couldn't care less about our experience. We have a habit of documenting everything on video, so we have a recording of the dirty car, and their rude and disrespectful behavior. Avoid, that place sucks....
Points positifs : Convenient , quick and courteous
Points négatifs : The car had very dirty , spotted windows making it hard to see. Particularly the side rear view and the back window. The paper work and other trash was left in the car from the renter before me. Also, the charger did not work and I ran out of battery on my phone. This resulted in losing the GPS directions. The man that waited on me in Sarasota was curt and unfriendly.
Points positifs : Pick up was easy
Points négatifs : .given a bigger car I didn't want that was less fuel efficient...Kia sucks gas.
Points négatifs : The steering on the vehicle was defective and it was dangerous to drive. After I drove to my destination ,which was about 60 miles away from the Avis location I never drove the vehicle. I would have returned it immediately however it was just before Hurricane Irma struck and I hadn't to get my wife and myself to safety. It was a frightening drive. I called the Avis help the next day and explained the problem to them. A tow truck was sent to retrieve the vehicle that day and I thought that would be the end of it. However, I received my American Express bill with a charge of $464.12 which I have challenged. I should not have to pay for a defective vehicle which I only drove for about 60 miles and only because I had no choice.Not only that, but the invoice I received from Avis shows a balance of $464.12 and reflects that I drove the vehicle for 351 miles which is absolutely false. The only time I drove the vehicle was the day I rented it Since I rented the vehicle thru you, I would appreciate it if you would try to resolve this issue for me as I have no intention of paying for a defective vehicle. John V. Bivbona
Points positifs : Car size, handling, cleanliness all good
Points négatifs : Rearview mirror kept vibrating itself off the hinge... annoying to have to keep replacing it..
Car type misrepresented
Points positifs : Once we had the car we needed everything was fine but we were forced to pay substantially more.
Points négatifs : We booked a 7 seater suv as we have many times in the past and received an XL with no additional charges. There is no option for XL when booking. They had an XL but would not give it to us unless we paid more which we were forced to do as we had no alternative as regular suv's will not accomodate 7 people and luggage. Felt very taken advantage of and exteemely rude service at counter.
Supérieure (RAM Pickup ou similaire) est la catégorie de voiture la plus réservée chez Avis à Sarasota.
Avis possède 2 succursales à Sarasota. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.