Points positifs : Mike Wedding was very professional and helpful! He stayed a little late to accommodate us and helped us fix some errors on our reservation.
Points positifs : Sales agents were nice in both locations we used
Points négatifs : A large suv is not a Kia Sorento. We didn’t have enough room at all. The car had dirty napkins and fries under the drivers seat when we picked it up. The office closed at 2pm and no after hours drop option. Hold times on phones are outrageous. I will not use Hertz again.
Points positifs : nothing
Points négatifs : I rented the car online (for my senior mother) and she was denied the car upon arrival. She was shut down with no explanation or options given. I have rented cars (in my name) for her before and it has never been a problem.
Points positifs : The staff was amazing and accomodating
Points négatifs : The price for a KIA was more than I thought fair.
Points positifs : The order my wife placed was for a car at another location - which seems to be a theme. The gentleman at the desk at the airport was able to transfer the order, and he was helpful and friendly, but we had to pay an additional $35 - which we were told is cheaper than airport prices. Drop-off was easy
Points négatifs : The car. The car could have been better. Which is less of a reflection on Hertz and more on Ford. The Fiesta has a great stereo / sound system; terrible acceleration. I could not pull out in traffic if needed.
Points négatifs : Hertz employee's were excellent at pickup and drop off.
Points positifs : Picked wrong location by accident and couldn't change it. Made my trip a total hardship, If pickup and dropoff could be altered, even if for a SMALL charge it would be much better for customer relations. I have had this problem in the past.
Points négatifs : Having a customer service rep you could talk to in person.
Points positifs : Staff was very nice and helpful! Helped us save money with best options of when and where to turn in vehicle.
Points positifs : The staff was pleasant... the rental process was fast
NOT WHAT I ORDERED
Points positifs : It had good brakes.
Points négatifs : Got a Chevy SUV instead of the Hyundai Santa Fe that I wanted - and needed - for my trip. Too small and underpowered.
Points positifs : Courteous wonderful attendant.
Points négatifs : I seem to have to wait every time I came to the facility. I had issues with a tire that was always losing air. I wonder if the facility checked its vehicles thoroughly when they came in.
Points positifs : Car worked great, and the pick-up / drop-off experience was really good.
Points négatifs : Passenger seat had a stain on it, and the car kind of smelled like cigarette smoke.
Chez Hertz, une voiture de location à Sarasota coûte en moyenne 28 € par jour.
Intermédiaire (Hyundai Elantra ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Sarasota.
Hertz possède 2 succursales à Sarasota. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.