Points positifs : Boston drop off was great and easy thank you.
Points négatifs : The staff at the pickup location was rude, made a comment about my inability to figure out the apple carplay when i asked for help, and also insinuated that i was upgraded to a larger car when in fact i got exactly what i reserved, and when i asked about the potential to upgrade i was dismissed. The tires on the car i rented should be inspected, i hydroplaned several times while driving in the rain going at or under the speed limit. Likely will not use Avis again.
Points positifs : customer service was extraordinary.
Car was not clean & smelled like smoke
Points positifs : Convenient pickup and drop off locations
Points négatifs : I think Avis could do better presenting their cars. A quick rinse & vacum goes a long way. The smell however...? Drive three hours in an ash tray:(
Points positifs : Staff was easy to work with and location was convenient
Points négatifs : Car had almost 40,000 miles on it although it worked okay
Points positifs : Great car and rate. Would’ve spent more if I went any other route.
Points positifs : Easy drop off and pick up.
Points négatifs : None
Points négatifs : The van I reserved was not available when I went to pick it up. I was overcharged for the vehicle after I dropped it off. Despite filling the tank, I was charged a $32 refueling fee. Took 4 separate conversations with customer service to adjust the charges and it still paid a higher than the rate I was told at the counter, "but there is nothing we can do about the representative giving you false information." The local facility is understaffed and the cooperate support / customer service is pitiful.
Car in poor condition
Points positifs : The car had multiple scratches and small dents. The back seat appears to have a possible cigarette burn.
Car great and clean, little pricey, drop off misin
Points positifs : Car was new, clean, great condition Drop off rate not heinous
Points négatifs : Customer service giving conflicting information via the international telephone hotline. Ended up speaking with at least three different people.
Points positifs : Le service était extraordinaire.
Voiture n'était pas propre et sentait la cigarette
Points positifs : Emplacement à l'aller et au retour bien situés
Points négatifs : Je pense qu'Avis peut mieux présenter leurs voitures. Un rinçage et un aspirateur rapides font beaucoup. L'odeur cependant.... ? Conduire pendant 3 heures dans un cendrier :-(
Consommation de carburant
Points positifs : Le personnel était coopératif et son emplacement est très pratique
Points négatifs : La voiture avait presque 40 000 miles au compteur mais marchait correctement
Intermédiaire (Toyota Corolla ou similaire) est la catégorie de voiture la plus réservée chez Avis à Winston-Salem.
Avis possède 2 succursales à Winston-Salem. Consultez notre carte des succursales Avis pour trouver celle qui vous convient le mieux.