Hôtels à Berne

Points positifs: Beautiful, modern and convenient accommodations and a wonderful host. Breakfast was amazing and the many personal touches made us feel at home. We were completely satisfied.

Points négatifs: All was perfect and beyond our expectations.

Points positifs: Sonya was a wonderful host. She welcomed us warmly and gave us heaps of info on Bern. The property is authentic and lovely. Breakfast was great and we felt very at home. I was concerned that this property was a bit far away but it’s wasn’t and the tram straight into the city was every 10 mins so everything within easy reach.

Points négatifs: Nothing

Points positifs: I like the comfort and homely evironment of the place, Sonya was a great and friendly host. She is very passionate, took a lot of care and pride with her house.

Points positifs: A quiet, leafy location in a house with lots of character. Very warm and attentive welcome. An excellent, healthy, copious breakfast.

Points positifs: L'accueil très chaleureux, la qualité des équipements, surtout la literie, et l'excellent petit-déjeuner.

Points négatifs: Rien à redire. Seul bémol, mais sans grande importance : le code WIFI ne permettait pas l'accès à Internet, ce que nous avons oublié de signaler.

Points positifs: Location, room, bed, breakfast... awsome !

Points négatifs: Parking could be free :-)

Points positifs: Stunning house in a calm and green historical Bern district - unbelievably cozy, beautiful in all the small details, hospitable and homey. In spite of the age it is fully renovated and makes the stay absolutely comfortable together with the feeling of traveling through the time! Huge light room with the garden view, parquet floor, antique furniture, roomy bathroom with all that is needed and birds singing outside :) Sonja, the hostess, is just wonderful - friendly, attentive and always lovely to chat about anything or assist. Tasty breakfast with the variety of homelike specialties is served in such a nice so you can feel like home. Free city transport card and 3 minutes to the tram/bus station, easy :) I am definitely in love!

Points négatifs: Just nothing, awesome stay. For those who travel by car it might be possibly difficult to find a parking place.

Points positifs: The hosts were wonderful. Sonya helped us navigate the city buses and trams and made great suggestions for sightseeing.

Points négatifs: Nothing. It was all great!

Points positifs: We thoroughly enjoyed our stay at Wildrose. Sonia and her husband Stefan were extremely hospitable and gracious hosts. Sonia also provided us with plenty of information and tips in assisting us to maximize our time touring the beautiful city of Bern. The beautiful house was exceptionally clean and Sonia went to a lot of effort to provide a scrumptious breakfast for us. We would highly recommend Wildrose for those seeking a quite stay in Bern in a beautiful property with warm and attentive hosts.

Points positifs: Fantastic breakfast with so much variety Lovely room - every detail had been thought of Sonya also gave us lots of helpful information, tips and recommendations for exploring Bern Wildrose was a perfect place to stay during our trip to Bern, and much closer to the centre than it seems on the map (just 2/3 stops on the tram, we never waited more than 4 minutes)

Points positifs: Un incroyable petit déjeuner ! Et une hôte vraiment très gentille et très accueillante !

Points positifs: B&B Wild rose is rocated to near station and old city, and in very quiet area. We were very happy by the kindness and hospitality of owner. She prepared and gave us a lot of original papers how to enjoy the old city. In addition to above, we enjoyed her delicious breakfast every morning during our stay. Thank you!

Points positifs: This hotel is an absolute gem in Bern. Although my stay was short, but I really enjoyed it thoroughly. The staff were very welcoming and courteous. Especially Jacob (from Concierge), he helped me plan my adventure in Bern. The food is amazing, the location is nothing less than perfect. (few steps away from the train station) I would have loved to try the spa, but didn't get a chance, probably in my next visit.

Points négatifs: There were few instances where room service orders were delivered not to my expectation, but nothing major though. Also, on some mornings, I woke up way before the alarm due to loud noises from house keeping cleaning the room next to mine (slamming doors, vacuuming ...etc)

Points positifs: They did everything to make it a wonderful experience. The concierge even came to our room to help with my WiFi.

Points positifs: Fabulous room, quiet with possibly best shower ever. Reception staff lovely and helpful. Breakfast , good variety. Great location opposite train station

Points positifs: Location near station. Room facilities. Gym and spa area.

Points négatifs: Room quite small and very noisy. A rowing machine in the gym would be good and a small complementary chocolate treat at bed time, it being Switzerland

Points positifs: OK...not enough regional items

Points négatifs: Service in restaurants quite confused, though friendly

Points positifs: Fantastic room and friendly, helpful staff. Excellent location.

Points négatifs: Expensive to have NOT included breakfast.

Points positifs: Tout ! Mais vraiment TOUT !!

Points négatifs: Rien - il est parfait !

Points positifs: Attention to detail

Points négatifs: Complicated light switches that required a tutorial from the staff. Jack's Brasserie was disappointing. The main course (WienerSchnitzel) is supposedly a signature dish. It was huge and too much for two us to finish. But where were the vegetables? Warm potato salad with lamb's lettuce was ok but not enough to qualify as a well balanced dish.

Points négatifs: Le Manger au Bar et au Restaurant valait 2 sur 10 Au Bar le Club Sandwich etait plutot un sandwiches au poulet et mayonnaise Au Restaurant c,etais un repas qui etais de la meme values. Cordialement Paul Schwitthal

Points positifs: Chambre très calme et incroyablement confortable

Points négatifs: Manque un chargeur pour téléphone portable

Points positifs: Service

Points négatifs: It was mission Impossible to find solution how to hang towels or other individual accessories in bathroom - there was no any hooks

Points positifs: I loved the cleanliness of the room, what was provided in the room, the location and the friendliness of the staff! An amazing experience!

Points positifs: Excellent dans l'ensemble Très bien situé

Points négatifs: Un peu cher

Points positifs: Excellent location. 5 minutes from train station and the beginning of the old town

Points négatifs: The shower/bath tub was very slippery with no hand grips and drain VERY slowly

Points positifs: Room was clean and comfortable

Points positifs: Great location handy to train station and old town.

Points négatifs: Power went out in our room first morning. Staff loaned us a flashlight, quick to respond and restored power in a few minutes.

Points positifs: Nice bed and bathroom, easy access from the station which was helpful when coming in late at night

Points négatifs: We were told which time breakfast was, so we assumed it was included. Only to be told that it was an extra charge. Hard to remember which places we had breakfast included when we have stayed in many over the last 3 weeks, would have been nice to be reminded that it’s extra if we wanted it.

Points positifs: Nous étions logés dans une très belle suite avec une grande terrasse au calme. Appartement très moderne ! Très bonne literie ! Le parking public est vraiment juste à côté de l'hôtel c'est super !

Points négatifs: La salle du petit déjeuner est un peu trop petite...

Points positifs: Very friendly staff, sparkling clean and comfortable room. Appreciated the water cooker.

Points positifs: Excellent location. Room size, very strong wi fi......wide selection of English speaking channels on the TV The bed mattress, the shower, the electrical blackout blinds

Points négatifs: The bed pillows (too soft)

Points positifs: Overall very good

Points négatifs: Quite expensive

Points positifs: The hotel is not far away from the train station so it is quite convenient for the people by train. The room is big enough for a couple like us, it's tidy and comfortable.

Points positifs: The breakfast is good even though simple. If you like, you can enjoy one glass of champagne.

Points négatifs: we were ling in the room onthe first floor around the corner. In the night, there was a bit of noise and smell from outside. But it may be not the fault of the hotel.

Points positifs: great location, in the middle of the historic center as well as close to the train station. superb pillows and mattress. good breakfast.

Points positifs: Situation: Plein centre, à côté de la gare et des bus mais calme et très bien insonorisé. Chambre donnant sur l'intérieur (pas la rue) demandée et obtenue. Stores et rideaux occultants et fenêtres de qualité: nuit sombre et silencieuse. Parfait!

Points négatifs: Un peu cher, mais la qualité a un prix, c'est certain. Je referai le même choix pour être au centre et au calme.

Points positifs: Excellent petit-déjeumer, personnel très agréable et disponible.

Points négatifs: Le train passe juste à côté de l'hôtel et nous a réveillé dès 5 heures du matin

Points positifs: Situation géographique idéale à proximité de Bern et de l'Emmental. Calme dans un parc. Personnel souriant et agréable. PDJ copieux et varié

Points négatifs: Une remarque sur la taille des chambres standard, un peu petites.

Points positifs: Good and fast WI-FI. Very polite and helpful staff (especially Mrs Ivana Cerny - thanks to her the baggage had been found and the courier has delivered it on time). Sauna (wet & dry) and fitness center open till late hours. Good breakfest. Always fresh apples in the reception. Great line of cosmetics manufactured for the hotel (worth to buy in the reception f.e.lavenda

Points négatifs: Small minus - about 15min.by walk from the train.

Points positifs: Lieu magnifique, le grand jardin est très agréable pour s'y relaxer. Nous avons également apprécié notre chambre dans le château et la vue sur le parc verdoyant. Petit déjeuner parfait. Nous espérons y retourner!

Points négatifs: Nous avons mangé au restaurant le soir. Les entrée étaient très bonnes et bien présentées. Un peu déçu du plat principal qui comportait beaucoup d'éléments sucrés et sans grand intérêt.

Points positifs: Le spa était très sympa . Nous étions dans un petit chalet en dehors de l hôtel c était très bien .

Points négatifs: Rien

Points positifs: Everything

Points négatifs: -

Points positifs: Really friendly staff, great place to stay, loved the rose garden. Time didn't allow us to use the wellness offerings - would have liked to try it out. Next time.

Points négatifs: Somekind of air conditioning would have been great as it was really hot in the room and there was no breeze that would have cooled the room down.

Points positifs: le cadre verdoyant, le bâtiment. les oeuvres d'art métallique dans le jardin.

Points négatifs: le grand lit qui est un assemblage de deux petits matelas, la couette une personne. le confort est celui d'un lit simple, hors lorsque l'on prend un grand lit c'est pour le confort de la place. Résultat j'aie mal dormis du fait de me découvrir, je me suis enfoncé entre les matelas qui se sont écartés. Très dommage et incompréhensible au vu du standing.

Points positifs: The setting, the staff and breakfast, and certainly the wild meadows for the wildlife

Points négatifs: The price, slightly high for what it was in the annexe, the food choice was terrible and certainly over priced There are no Tea or coffee facilities in the rooms, a must for any travellers

Points positifs: The beds were comfortable. The bath products were also nice. I appreciate the water and apples in the room. Shower had great water pressure. The breakfast is great and so is the breakfast staff. The lady in the kitchen doesn’t speak English but she is truly kind and caring of everyone there. I appreciate her.

Points négatifs: It was HOT. For such a fancy hotel, and the price you pay, they didn’t have a fan or anything. We complained of the heat but was told that “I’ll ask my manager if we have anything.” Obviously, from the reviews I’ve seen the have offered it to someone before but I guess we weren’t worthy of a fan or cooler. We were staying for almost a week so on the weekend, there was noise and partying way past midnight. They should either lower their price or call their customers to inform them that there will be a party or wedding so there will be noise. I like to know beforehand if my sleep is going to be ruined. I asked for more water one day and I was given a bill of $9 and told them I don’t want it. They provide water to the wellness area for free but as a paying guest, I can’t have more water? Later on they started giving me a glass full of water for free. Overall, I was very annoyed my entire stay here. It was not worth it.

Points positifs: Superb location, good breakfast and dinner. Superb yard with r lot of relaxing possibilities. The rooms are big, clean and the staff was ok.

Points positifs: garden view friendly staff good breakfast

Points négatifs: Not enough positive points to compensate the too long distance from Bern city center Small size of the bedroom Small size of the bathroom Small size of the bed No office desk just a small table I checkin late so the friendly doorman at the lobby has been unable to change my room when i requested it. Pity Car park a little bit too far away. no concrete way between carpark and lobby. not really easy with suitcases.

Points positifs: Loved the neighborhood the hotel is located in Bern. It was so easy to walk to the old town (15 minutes). We also enjoyed the spaciousness of the room, free breakfast with homemade jam and musli.

Points positifs: The breakfast selection was a bit limited. The location was good and very handy with the tram about a 5 minute walk away. The tram takes you into the city centre in about 10 minutes. The staff were very helpful with showing you the best landmarks to see and how to get there.

Points négatifs: A bit more of a selection for breakfast would be nice.

Points positifs: Free parking, close to public transportatio

Points négatifs: No air condition and with Windows open for air it was noisy

Points positifs: Hôtel choisi pour son emplacement dans une rue calme. Bon accueil, literie de bonne qualité, bon petit déjeuner. Pas de thé Lipton dans la chambre: tant mieux pour cette attention. Stationnement de la voiture possible et gratuit: ce n'est pas évident en Suisse

Points négatifs: Finalement rien à signaler

Points positifs: Really helpful and friendly staff, beautifully quiet location, good eating nearby, right on tram line or 15 mins walk to Bären Park, car parking on site, fast internet. Great choice for us.

Points négatifs: Would have liked a little fridge, but that's not the done thing in lots of places in Europe

Points positifs: Lovely staff who helped us when required. Hotel sorted our trabsportation for us while we were staying and also helped us plan our trip.

Points négatifs: NA

Points positifs: Tron bon accueil, déjeuner bien, sans plus. Emplacement de l'Hôtel très bien par rapport au centre. Chambre très propre, spacieuse et bien équipée.

Points négatifs: Malgré ce qu'on pensait la rue n'est pas si calme, mieux vaut dormir la fenêtre fermée. Places de parc à l'arrière de l'établissement pas vraiment pratiques d'accès.

Points positifs: The staff was super helpful and friendly. Close to the tram stops and minutes from old town Bern. Rooms are small but well designed and clean, comfortable and modern. Near some nice restaurants and shops.

Points négatifs: Breakfast wasn’t great but it was serviceable. For the price I would expect just a tad more options

Points positifs: Staff was very helpful. Very clean .

Points négatifs: Parking was a little tight.

Points positifs: Accueil très sympathique Très propre Grande chambre au dernier étage Situation idéale près du Stade de Suisse

Points négatifs: La douche pourrait être un peu rénovée

Points positifs: Well facilitated, warm reception. Highly recommended

Points positifs: Everything was outstanding!

Points positifs: The staff was Extraordinary! The Bristol is the Only hotel in Bern I will ever stay at. The staff are Real Genuine people, not the snobs of many other 4 and 5 Stars I have stayed at in my life. Thank you to Everyone at The Bristol! And see you soon again.

Points positifs: The breakfast was well taken care of and the coffee was good, everything you need to start your day. The room was a good size and had a small frig with complimentary drinks which always makes for comfortable stay.

Points négatifs: The air conditioning did not work very well and we called down to let them know . They brought up a tower fan which really made a difference in making it comfortable. They were more than happy to do so.

Points positifs: Le cadre, le personnel sympathique et le confort et la modernité de la chambre. Je n’ai pas pris de petit-déjeuner, donc aucun commentaire à ce sujet.

Points négatifs: Rien du tout !

Points positifs: Nice clean rooms. Great breakfast. Nice selection of draught beer.

Points négatifs: They didn’t have half the cheeses stated on the website

Points positifs: Great location

Points négatifs: Not really enough room for 5 in the room we booked.

Points positifs: L’accueil et le déjeuner étaient très bien

Points négatifs: Le lit était beaucoup trop mou.

Points positifs: Staff were exceptional. Had an issue with trying to get our hire car to the parking area in the next street due to the road being blocked off. Staff went over and above to help me try and find a way to get to the car park.

Points positifs: The best breakfast Restaurant in Bern. The location is also prefect!

Points positifs: La chambre bellement décorée

Points négatifs: Pourtant j’ai réservé pour un motif business, j’ai été placé en face de la chambre de service et ma chambre donnait sur la rue commerçante où les livraisons se faisaient à partir de 6h du matin sous ma fenêtre. J’ai passé 2 nuits à me lever à 6h du matin avec les bruits des livraisons! C’est vraiment limite quand on voit le prix de la chambre.

Points positifs: Couldn't have found a better location. Just a block from the train station, it was incredibly convenient. The hotel is clean, efficient and stylish. Room is comfortable with a good pillow menu. I will definitely stay here again.

Points négatifs: Lighting in the room can be improved.

Points positifs: Location is perfect.

Points négatifs: Very small room for two people with one big and one small suitcases. Can’t really take clothes out of the suitcases. Shower towels are not white colored. Not to say they are unclean, but white towels are my expectations for 4-star plus hotels. Getting the staff to refill the mini bar (water and coffee bags) was extremely painful. Room lighting was dim. There was somewhat a raw fish smell every time I returned to the hotel room.

Points positifs: Près de la gare

Points négatifs: Petit déjeuner un peu frugal

Points positifs: Nice clean room with ample storage closet. Individual light night. A wash basin in the room. Plenty power outlets to charge devices. Nice breakfast buffet.

Points négatifs: A bit far from city center and train station. But the free bus pass makes it easier. No access to the kitchen to get hot water or food in the refrigerator until 7 in the morning

Points positifs: Close to west station, cleaners is ok, kitchen in first floor, room space is really tight, but ok for short stay

Points négatifs: Room space too tight, difficult to open the suitcase with a full room

Points positifs: Chambre très spacieuse.. Lits confortables Sanitaire Propre Carte de transport gratuite fournis Service bagagerie gratuit Très bon petit déjeuner (inclus dans le prix) Endroit calme Arrêt de bus à deux pas (menant directement vers le centre ville)

Points négatifs: Un peu loin du centre ville. Un peu cher !

Points positifs: Absolutely everything. Everything is clean, staff is crazy helpful, there's lots of free food, they have breakfast AND dinner available. They even had a concert in the main room for all to watch. Great stay.

Points négatifs: I was on the third bunk, which was a little odd getting in and out of. It's hurt not to disturb the people around you.

Points positifs: Such great & helpful staff , good clean facility, only drawback one bus ride away from center, but easy busride.

Points négatifs: Only that it wasn't in center.

Points positifs: The breakfast was abundant and delicious. The rooms are big and the beds really comfortable. And they provide you at the check-in with transport ticket in the city for 2 days ! (the day of your arrival and the day after)

Points négatifs: Nothing.

Points positifs: Excellent breakfast. Free local transport pass for duration of stay, including check in and check out days. lovely staff.

Points négatifs: Location is slightly out of town. Towel is extra. Fairly pricey, but that’s Switzerland for you. Visit Bern, it’s great!

Points positifs: The staff were friendly, smiley faces and very helpful. All of them, thank you. The rooms were spacious and clean. Breakfast was good. And the location is 1 min walk from the bus stop. And they give a free bus pass. Would definitely come back again.

Points négatifs: Everything was perfect

Points positifs: Good wifi, big kitchen to cook, close to the bus stop, from here it's only a 5 minutes ride to the center, with free bus ticket. Good all-you-can-eat breakfast. Dorm was spacious.

Points positifs: Breakfast was excellent. Wide spread buffet.

Points négatifs: I really cannot say anything as improvement.

Points positifs: La proximité et l accueil étaient top.

Points négatifs: La litterie, pas de matériel pour les toilettes, trop de bruit dans les couloir la nuit !

Points positifs: The rooms were spacious and clean

Points négatifs: Far from station if you don't know which bus to take

Points positifs: Tout était parfait. La gentillesse du personnel. Accueil parfait. Petit déjeuner excellent. La déco de l'hôtel chaleureuse et confortable. Bien placé dans un quartier calme et pas très loin du centre.

Points positifs: Good location for us at least, coming with car Excellent public transport to city center Walking distance to Rosengarten Library with coffee machine

Points négatifs: No fridge in room

Points positifs: Excellent service location and facility

Points négatifs: Nothing

Points positifs: Customer service was fantastic. Very impressed by the food too.

Points négatifs: Was great to have a gym but the gym facilities could be improved. Eg a couple more machines.

Points positifs: There were fascinating features throughout the property that surprised, and caused a smile. The Lounge/ Reading Room was a nice touch, and all the handwritten chalk on blackboard information was great. All staff that we encountered were wonderful -- friendly and eager to provide information.

Points positifs: Personnel à l'accueil très agréable .Petit déjeuner correct sans "surprise" . Hôtel bien situé pour visiter la vieille ville .Quartier calme . Déplacement en tram ou bus offert -C'est un plus fort agréable.

Points négatifs: Un miroir grossissant dans la salle de bain serait pratique ! C'est un détail .

Points positifs: The location was ideal and the WelcomeBern app made it so easy to get around! A real plus.

Points positifs: Very happy with hotel, cool and comfortable.

Points négatifs: Restaurant being closed Sunday night was a downer. Very limited altnernatives in the area. The restaurant recommended by the hotel refused to serve us becuase they were too busy. Consider keeping restaurant open daily.

Points positifs: Hotel Alpenblick is a friendly, comfortable, fun place to stay. The staff were particularly fantastic, friendly and helpful. It’s a little bit outside of the center of town, but with the free public transportation pass that was a benefit for me rather than a downside.

Points positifs: Service, situation (a proximité des transports publics)

Points positifs: Quirky hotel in a nice part of bern Easy access to city center by tram just a few minutes walk away Friendly staff Charming style

Points positifs: La localisation, le petit-déjeuner, le restaurant. La décoration était originale, il y avait beaucoup de choix pour le petit-déjeuner et la chambre était très confortable et propre. L'hôtel est très proche du centre ville. Le tram n'est qu'à 5' à pied et le personnel à la réception vous explique sans problème comment vous y rendre. Le personnel parle très bien français et est très sympathique.

Points négatifs: Le parking est payant (16.- par nuit). Plus de produit frais (par exemple le jus d'orange) pour le petit-déjeuner.

Points positifs: Location

Points négatifs: Too expensive

Points positifs: Clean, VERY close to train and square, great coffee anytime in lounge friendly staff

Points négatifs: Everyone is particular about the bed- too stiff and pancake pillows

Points positifs: Espace , emplacement, éclairage correct

Points négatifs: Moquette marron de la chambre

Points positifs: An excellent hotel, exceptionally clean, modern, good location, new, amazing bath, I love the pillows, I had the best sleep there in my 2 week trip in Switzerland.

Points positifs: The hotel is really well located, close to the railway station and transport hub. All the great sites are within easy walking distance or a short tram ride away. Good shopping, cafes, restaurants and supermarket are close by. The bi weekly market is virtually outside the hotel. The front of house staff are charming and helpful, there is a washer and dryer available for guest use and the lounge provides free coffee, tea and hot chocolate throughout the day. All of this made for a very easy and comfortable stay. Our room was spacious and we appreciated being able to open our windows at night. We would definitely stay again and recommend it to friends.

Points négatifs: Our only complaint would be the difficulty in getting our room cool enough at night. We left our windows open but it was noisy. Next time we would ask for a room on the other side of the hotel.

Points positifs: Very good and central location, friendly staff and nice, clean rooms.

Points positifs: The empathy and the courtesy of the staff.The location of my room at 5th level and the comfort. The breakfast was excellent

Points négatifs: Before my arrival I have sent an email to the hotel to get some more information but they never replied to me

Points positifs: Très bien place et propre

Points négatifs: La chambre un peu petite

Points positifs: Friendly staff. Very central location. Breakfast

Points positifs: The staffs were really kind and the room was neat and clean. I loved it. Danke schön! :)

Points positifs: The location is wonderful

Points négatifs: There's a problem with the entrance to the hotel

Points positifs: Great location, nice staffs, spacious room.

Points négatifs: The bed is too soft.

Points positifs: Les 2 jeunes hôtesses étaient super sympathiques , jolies et très affables pour nous traduire le menu Repas du souper super délicieux ( ragoût de cerf, raviolis)

Points négatifs: Ticket de stationnement de 80 chf..... mal indiqué et en allemand seulement....

Points positifs: The staff were amazing and breakfast was super. We loved it. Would definitely stay again!

Points positifs: The staff were all so helpful and friendly. The dinner I had was very good and for Switzerland extremely well priced!

Points positifs: The staff was very very nice and kind. The location is perfect. The breakfast excellent . Totally recommended !!

Points positifs: The position of the hotel was perfect , right next to the river and a 2 minute walk into the old town. We were there for a football match and the stadium was only a 15/ 20 minute walk away.

Points négatifs: Staf were very attentive and friendly, and spoke perfect English , which helped immensely with our party.

Points positifs: We really enjoyed our short stay at Landhaus Hotel. It is ideally located, walking distance from the old town and there is a parking close by. The staff is super nice, and they kindly arranged for our late check-in. The building seems a bit old at first impression but inside it's really well renovated and decorated. The room and shared bathroom were perfectly clean. And the breakfast was the best surprise, very good products and presentation. In conclusion everything was even better than expectations, highly recommended !

Points positifs: Maison pleine de charme et proche du fleuve et du centre, mais aussi de l'ancienne fosse aux ours. Petit déjeuner excellent. Parking à deux pas.

Points négatifs: Un espace de cuisine partagé est à disposition, mais la plupart des éléments électroménagers étaient HS

Points positifs: Beautiful and well situated place

Points négatifs: No elevator...

Points positifs: Nice location Very friendly and helpful staff Best croissants ever!

Points positifs: 1. The friendly staff esp Celine who unexpectedly can communicate in Bahasa Indonesia (the South East Asian) language. 2. The good breakfast with variety of choices 3. The little balcony overlooking the old bridge and Aare River 4. The perfect location. Near to all amenities that tourist requires ie bus stop, old town, souvenir shops, places to visit etc

Points négatifs: 1. To carry up your luggage thru he narrow creaking wooden spiral staircase. 2. The creaking sound of the timber flooring 3. The inconsistence temperature of shower

Points positifs: Comfy bed. Fun, hip, super friendly staff. Excellent breakfast.

Points positifs: Great breakfast. Ideal location in the old town. Would stay there again.

Points négatifs: There wasn't anything I didn't like.

Points positifs: La très grande chambre avec sa salle de bains spacieuse. L'accueil sympathique et en français. Les cartes de transport pour visiter Berne à quelques minutes de bus. Les deux choix de petit-déjeuners. Le plateau d'accueil très complet, ainsi qu'un minibar bien garni. Restaurant sur place que nous n'avons pas testé préférant dîner en ville. Le parking gratuit.

Points positifs: Bus Berne TOP

Points négatifs: Cuvette WC déplorable !

Points positifs: It was a little different with a jazz theme.

Points négatifs: I did specifically ask for a quite room when booking. What we were given was on the front road side and it was very noisey. We did use ear plugs however this was of little help and we had too nights of very little sleep. It’s not good enough you stay in a hotel to sleep and that’s what you pay for.

Points positifs: Le parking gratuit et la carte de transport offert

Points positifs: Beautiful and very comfortable rooms and great location on a hill overlooking Bern. Nice garden restaurant with a view of the mountains. Parking in front of the hotel. Very helpful and competent staff.

Points négatifs: 18 Swiss francs for a grilled sausage (Bratwurst) without anything on the side is a bit too much even for Switzerland. Same for a small piece of grilled chicken breast.

Points positifs: It’s good hotel, the staff is very friendly, it’s good stay, and very close to Bern downtown

Points positifs: Good and comfortable restaurant. You could breathe some kind of understated luxary. Good jazz events from time to time.

Points négatifs: Unfortunately no jazz event available at time of stay.

Points positifs: Excellent location

Points négatifs: Food and breakfast not good value for money

Points positifs: Decor. Free transport pass.

Points négatifs: Nothing

Points positifs: Everything worked

Points positifs: good variety for breakfast. Fantastic view on a nice day.

Points positifs: Very nice place to stay but recommend to crosscheck the bill by checkout

Points négatifs: I have found on the bill later, that my breakfest was overpriced with a note "eat a lot" and that makes me realy disappointed 2 slices of bread, butter and cheese on it, one smaller joghurt, glass of juice and tea I found it very rude for staff to watch me eating and definitely as a robbery to tell "eat a lot" afterwards.

Points positifs: Very convenient location and nice apartment.Close to the supermarket.

Points négatifs: Pillows were too big for me

Points positifs: Clean apartment with good size. There is a supermarket close to the apartment and parking is for free

Points négatifs: The location os 30 min by tram 6 from the city center. We stayed in the ground floor and from the room you can see and hear the cars in the street quite close. I would apreciate a bit more privacy. We had to leave the curtains closed whole time. For that price, I expected something better. Even considering swiss prices, I think there are better options.

Points positifs: The apartment was super clean and very comfortable. I enjoyed having a balcony. The kitchen had sufficient cloths for cleaning up.

Points négatifs: Although billed as a "holiday apartment" some things that one expects in that type of place were lacking: shampoo (or even shower gel) & bar soap in particular. The listing indicated that there is a laundry facility on the premises, but in fact this is not to be used by "holiday apartment" guests. Staff contact is extremely limited and non-existent on weekends. You are really on your own.

Points positifs: Emplacement très calme. Intérieur soigné et de haute qualité. Relativement proche du centre-ville. Proche des commerces et des trams.

Points négatifs: Un peu trop chaud.

Points positifs: les grandes baies vitrées

Points positifs: Nice clean apartment, close to supermarket and bern

Points négatifs: This apartment is part of a senior residence. It was not mentioned in the description, a little misleading

Points positifs: The flat was lovely, very comfortable and in a brilliant location

Points négatifs: We were quite upset when we arrived as the flat is part of an old people’s complex! This was not explained on booking .com and at first we felt very disappointed and worried ! It was however lovely but it did spoil the start

Points positifs: Clean and new

Points négatifs: TV should be a bit bigger and in the sleep room also

Points positifs: Amazing

Points négatifs: No things

Points positifs: The atmosphere, design, staff, location.

Points négatifs: The bed mattress was too soft for my heavy body.

Points positifs: Superb location - very quiet and next to a Coop and a tram stop. 14 mins to the centre of Bern. The facilities were all working and the place was immaculately clean. Plus we could park outside the apartment and it all worked very efficiently. Finally we were able to check out at 1100.

Points négatifs: All good and no complaints

Points positifs: De cet appartement, nous avons aimé le confort, l'espace, le calme, la terrasse. Il y a un supermarché, quelques restaurants aux alentours et la ville de Bern est facilement accessible (voiture ou transports en commun).

Points négatifs: Nous trouvons dommage qu'il n'y ait pas plus de vaisselle (une poêle un peu endommagée, pas de plats allant au four), c'est vraiment le strict minimum.

Points négatifs: Il est très bien situé mais les chambres sont trop petites

Points positifs: Just about everything was spot on, could not find fault anywhere.

Points négatifs: Okay, it is pricy for one night stop over.

Points positifs: The shower was amazing

Points positifs: Great location and convenient transportation.

Points négatifs: Should have one bottle of water each day in the room.

Points positifs: Lovely staff, both at the hotel reception and the restaurants

Points négatifs: My room (318, I believe) was poorly soundproof; a young German marketing lady started her breathless 180-words-a-minute presentation in the adjacent board room (or was it a TV?) just before 8 o'clock. Now, her topic was not uninteresting, but I actually wanted to sleep for another hour or so. Unfortunate. Also: As a late arriver, I'd have loved to have dinner at the Asian restaurant, but I arrived half an hour before the buffet would be removed, and I was still supposed to pay the full price (CHF 60-something) for whatever I could get hold of and gobble down in the remaining 28 minutes. Unfortunate.

Points positifs: The property was clean and had lovely facilities

Points négatifs: The room was cosy and limited space to open luggage bags.

Points positifs: Chambre spacieuse, lumineuses. Confortable. Calme. Belle vue sur Berne Bonne literie Fonctionnel Nespresso dans la chambre

Points négatifs: Personnel évaluation mitigée car dépendante de la personne, mais correct dans l'ensemble. L'Accueil n'a pas été très agréable, plutôt froid et peu adaptable. En revanche personnel lors de mon départ agréable, courtois et respectueux. Manque une bouilloire Dommage qu'a ce prix il n'y ait pas le petit déjeuner inclus

Points positifs: La gentillesse du personnel, le confort, l'accès rapide en ville, le copieux petit déjeuner.

Points négatifs: Logées côté rue au 1er étage, c'était assez bruyant le matin tôt, à cause de la clinique à côté

Points positifs: I definitely recommend the hotel. We got a free upgrade to their best suite in the penthouse area, we had an amazing experience with breathtaking views from the panoramic balcony. The staff is super friendly and always kind. The suite is extremely comfortable with a living room area, big bathroom and bedroom. Lots of closet space and access to the lounge with free drinks and snacks. It definitely made our experience in Bern more unique and excellent!

Points négatifs: Everything was excellent!

Points positifs: We stayed at the Hotel Allegro while attending a conference at Bern University. On the first night of our stay there was a problem in the room with lighting/electricity. During the course of half an hour two of the staff came to the room and fixed the issue. Next day while we were at the conference an electrician had been in our room and made adaptations. We were handsomely compensated for the problem. The Allegro is a very modern design hotel that I chose also for its proximity to the old town. We stayed in an economy room and found it faultless in every aspect (after the lighting issue was fixed). The bed was soft and extremely comfortable. On two occasions we came back during the day for siesta, so this was perfect. The bathroom also had a bath tub which we appreciated. I saw some comments by previous guests who had not liked the economy rooms. We found no fault with our room 343. Lack of natural light was not a problem as we were at the conference during the day and at night lights went off! Breakfast was delicious, there was a wide variety of dishes to chose from. A variety of egg dishes were cooked on order. Coffee (Americano) was - mmmmm - in the morning. They even had a large honey comb by the marmalade stand, something I've not seen in other hotels of a similar level. Delicious! As we attended functions and events at the conference in the evening we did not try any of the restaurants. At the front of the Allegro there is a lovely pool full of beautiful Koi fish - a serene Zen touch. The tram line no. 9 right outside the hotel was perfect to get about town. I have no hesitation in recommending the Hotel Allegro to anyone coming to Bern!

Points négatifs: Nothing to dislike -

Points positifs: The Hotel has a nice location. Generally the staff are trying. The Hotel in General is nice and offers nice breakfast - although very expensive.

Points négatifs: Shower did not work - on the same setting it fluctuated between hot and cold to a point that it was burning hot water and then cold water. I ordered room service some fruit- delivered old, really bad fruit and charged 6 CHF Matrace/Bed was sqeeky and old Worst of all, when these things were mentioned to the staff, no reaction at all - just "sorry, we will let a Maintenance worker now" - no offer for upgrade, for a credit, a voucher or anything - very poor for a 4* Hotel. Not recommended. I stayed in this Hotel before and it was good - but this visit was terrible.

Points positifs: Is in a very convenient position in bern. Good restaurants.

Points négatifs: Bathtubes are very dangerous, even for young people. Bathrooms need to be changed into showers. Very expensive.

Points négatifs: Chambre sans vue

Points positifs: Breakfast is OK, but the scrambled eggs were clumpy and tasteless, seem to be made from egg powder. The loaf of bread was crispy on the outside, but frozen in the center, so people had to toast (or throw away) the slices. Internet was OK, but unsecured.

Points négatifs: Parking is a problem in that part of the city, and understanding the system of "blue" sector street parking is not easy for the arriving guest. The hotel should provide a sheet of paper with explanation and a map of the blue parking sites in the neighborhood.

Points positifs: The staff was super nice. Breakfast was good quality and good variety. Very close to the main train station and to a bus stop. I loved the presence of a yoga mat in the room, this was a great idea and a nice touch.

Points négatifs: Just a minor fault: the blankets were too warm for the season (and we didn't want to use the AC in this season).

Points positifs: Propre, très bon petit-déjeuner et une carte de bus gratuite

Points positifs: Location, cleanliness, amazing breakfast, city transport pass for duration of stay.

Points négatifs: Nothing

Points positifs: Room Space and friendly receptionist and the waitress in the restaurant.

Points négatifs: Nothing

Points positifs: Bon accueil. Le quartier est calme et la vieille ville de Berne facilement accessible en bus.

Points positifs: The hotel is very conveniently located, just about 15 min walk or 5 min by trolley from the central train station, 10 min by public transport from the city center. The room was clean and spacious, the bed is comfortable. Also, there is a great breakfast, very delicious. I highly recommend!

Points positifs: Nice location just behind the university with shopping opportunities amd some nice restaurants and bars nearby. Also just a 10min walk to the mainstation and the city center. Hotel also provides tickets for public transportation.

Points négatifs: It was a bit strange, when we booked 3 rooms for 4 people, the best option was two triple rooms and a double room. And the double room (with the smallest bed and one blanket) was suggested for 2 people....Didn't get that logic.

Points positifs: Perfect location for our purpose of stay (near university). Very friendly staff. Clean, room rather large and very comfortable. Tasty breakfast.

Points négatifs: Prices for some nights rather expensive.

Points positifs: This hotel was a very short bus ride to the train station. The bus also went to old town and to the Paul Klee museum. There were several good, reasonably priced restaurants close by. The breakfast was very good with lots of choices. The room was simple but had two comfortable chairs and a comfortable bed. The room faced on an inner courtyard and was extremely quiet. The staff were friendly and helpful.

Points négatifs: The bathroom was clean with a good shower, but very small.

Points positifs: Clean, comfortable, great breakfast, close to metro transportation and city center, medium walk to train station. Free city public transportation with stay was nice!

Points négatifs: Switzerland is expensive, so considerably more expensive than Germany.

Points positifs: Staff were awesome and so friendly! Really close to town and the train station, massive rooms and really well set out.

Points positifs: Staff all very friendly

Points négatifs: 2.5 miles from centre

Points positifs: Chambre spacieuse Très peu de bruit

Points négatifs: Absence suffisant de parking réservé pour l'hôtel

Points positifs: location was good just a 10 minute bus ride from the centre. staff were accomodating and helpful. clean,adequate and no frills.

Points négatifs: in terms of value for money think we could have done better. Room was adequate but basic. Hotel wqs on a main road although pretty quiet. Breakfast was ordinary although price was quite high.

Points positifs: breakfast very good, just the bed was for me too soft.

Points positifs: Le restaurant et une patronne présente. La chambre, grande, spacieuse, confortable et propre.

Points négatifs: Un réceptionniste gentil mais un peu timide et avec des réponses évasives à nos questions concernant la location de vélos à Berne et l’utilisation d’internet Sur l’ordinateur de la réception ( pas de connexion disponible)

Points positifs: helpful staff re directions and travel card

Points négatifs: Lighting in the bathroom is terrible. How can the magnifying mirror be used with no light! An extra pillow would be great.

Points positifs: Checking out

Points négatifs: WI FI parking, lack of information. Over priced restaurant, no breakfast

Points positifs: The bed was so comfortable. The airco was working even though you are out of the room. Staff is so kind and helpful. There are little details such as apples and welcome cards left with your name on it. Location is very convenient. Public transport is aialable to Bern and Thunersee. Has a good autopark with a 50% discount nearby. Very nice breakfast. It was one of the best hotels we’ve stayed lately.

Points négatifs: Nothing.

Points positifs: Le petit déjeuner était fabuleux!

Points négatifs: Rien de particulier

Points positifs: Very Friendly staff and very clean rooms. I would return.

Points négatifs: The pillows are extremely large and impossible to lay your head on to sleep.

Points positifs: Location View Warm welcome Facilities Cafeteria

Points négatifs: None

Points positifs: Très bonne prestation, chambre et repas Parfaitement situé pour visiter Berne avec le tramway gratuit sur les 2 jours

Points négatifs: Seule surprise la facturation du parking à 12 CHF non indiquée dans les prestations du site, mais toutefois parking très utile avec l'utilisation du tramway Possibilité de laisser le véhicule après avoir quitté la chambre et régler la nuitée

Points positifs: Lovely appartment, quiet location, good connection to the city, near the business center and restaurant, near Paul Klee Center, very helpful staff

Points positifs: Everything was good

Points négatifs: Common bathroom not the best thing even if it always was perfectly spotless

Points positifs: it was a good place, there is a kitchen, we cooked, the staff is wonderful. the room is nice and the shower is very big and good. this is a place that I would go back to. there is also a garden that you can sit and relax.

Points négatifs: no left, expensive parking. :)

Points positifs: Very nice host! Very precise, very helpful! Wonderful building, clean, well-equipped rooms and communal areas of outstanding service. Special thanks for the free public transportation card! I would recommend the accommodation to everyone!

Points positifs: Propre. Belle propriété

Points négatifs: Mal (non) insonorisé, réveillé par un voisin qui se mouche dans les WC. Chambre glaciale, j’ai dormi avec mes habits dont un pull polaire

Points positifs: Pt dej complet accueil souriant chambre correcte

Points positifs: The place is very beautiful and very well decorated. The man on charge was really gentle. They left in our room delicious chocolate a rose and funny teddy bear. In common area you have cold water with lemon.The kitchen was very nice. The shared bathroom was clean and the shower big. They give you all the amenities. The garden is really nice and you have chairs and tables for eat outside. The garden is well cared with nice plants and trees. I never been in a really such amazing acomodation.

Points négatifs: The coffe machine in our room was broken but the staff makes the coffe for us, so there is no problem

Points positifs: Everything

Points négatifs: The coffee machine in our room wasn t working.

Points positifs: The staff was very nice. They let us even a phone in the door to call them for checkin instructions. This was particularly very useful because the mobile calls outside EU are not cheap. Location is great, just a few tram stations from the city centre. Transport tickets are also included in the price which is a great thing.

Points négatifs: Very but very expensive. We paid 280 eur for 1 night 4 people. The appartment is perfect for 2 people. For 4 is very unpleasant. the second bed and second "room" is so narrow and small, no privacy for the one who is in bathroom because a semitransparent glass door is the only separation.

Points positifs: Clean, nice, comforting and welcoming

Points négatifs: Everything was great!

Points positifs: Friendly staff, clean apartment.

Points négatifs: It wasn't clear enough that you book only a room in an apartment that you share the kitchen and living room.

Points positifs: Helpful staff, free transport pass, lovely quiet location, generous assistance with clothes washing, pleasant breakfast.

Points négatifs: The internet wasn't very good. Regularly dropped out or didn't work.