Points négatifs : When we booked the car for our trip we requested a Ford Focus or similar. This is a 4 door sedan. When we arrived we were given a Volkswagen Beetle. Not exactly what we were expecting or similar.
Points positifs : Getting to the rental agency and eventually to the vehicle was very convenient.
Points négatifs : Agent was slightly confused about the fact that it was a one-way rental. After a long drive, the budget drop-off office had no bathrooms available, apparently, and I had to walk across four lanes of rush-hour traffic in the snow WITH LUGGAGE to use a bathroom at a coffee shop across the street! The agent there was aware of my obvious discomfort (made a comment to me about such) but didn't offer to hold my bags or allow me to use the staff bathroom even though I was a paying customer.
Points positifs : Central drop off location, clean car
Points positifs : upgraded free of charge to fully loaded vehicle...very nice
Points négatifs : waiting for my wife to pick me up from the depot
Rip off prices
Points positifs : Drop off at Pearson T3 was quick and effucient.
Points négatifs : - CDN $800 for 4 days is a rip off - no hint of additiona insurance charges until pickup - car wad a gas guzzler that i was 'upgraded' to without a choice - hatch back with missing luggage cover - not very clean upon pickup - disabled sat nav - are you guys kidding - other agencues that I've used don't do this..
Points positifs : Counter service excellent.
Points négatifs : Dirty car at pick up
Centraly located & easy to use
Points positifs : Very nice personnel working the counter. Easy to pick up and drop off after hours. Would use them again when in the area.
Points positifs : they did get on ready quickly
Points négatifs : I was 20 minutes early for my car, so one was not available. they did however get one ready for me quickly, it was very dirty in side the location of the rental car place was very very dirty and unprofessional looking.
Points négatifs : Truck was the only available vehicle despite booking a small car. Massive increase in gas costs for trip.
Terrible location to get to, and cost more than initial quote (thanks to USD). Back to Enterprise forever.
Really great service, reallu great car!
Points positifs : I booked this car through a third party site and I was worried something would go amiss, but instead I got a warm reception from the location owner-manager, prompt service, and a really lovely vehicle that was clean and safe and fun to drive. Returning it was easy and again Bilal (I think?) was courteous and efficient. I was charged exactly the quoted price and I had a positive experience overall. I would use this company again.
Points positifs : Perfect service
Points négatifs : American made cars.
Chez Budget, une voiture de location à Ottawa coûte en moyenne 58 € par jour.
Économique (Chevrolet Spark ou similaire) est la catégorie de voiture la plus réservée chez Budget à Ottawa.
Budget possède 10 succursales à Ottawa. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.