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— YOW
28 nov. — 5 déc.1
Aller-retour
1 adulte
Économique
Aucun bagage
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lun. 28/11
lun. 5/12

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285 €

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427 €

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385 €
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Période la plus populaire pour voyager, avec une hausse moyenne des prix de 19%.
Vol Paris Aéroport Charles-de-Gaulle - Ottawa Aéroport international de Macdonald-Cartier
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FAQ - Réserver un vol pour Ottawa

5 meilleures compagnies proposant des vols pour Ottawa Aéroport international de Macdonald-Cartier

Les notes se basent sur les avis des utilisateurs KAYAK
7,8
Austrian AirlinesNote générale basée sur 5037 avis
8,0Embarquement
7,8Confort
8,4Équipage
7,2Divertissement
7,4Repas
Avis sur la compagnie

My mother asked for a cup of water and a flight attendant told her she forgot to say please. Extremely unprofessional. The crew was not patient or responsive. Not happy with their service.

En savoir plus sur Austrian Airlines

My mother asked for a cup of water and a flight attendant told her she forgot to say please. Extremely unprofessional. The crew was not patient or responsive. Not happy with their service.

Crew was especially nice and attentive

We had to take a bus, and walk on the tarmac, it was windy and if we had paper or passports on hand they could fly away. They left us in the hot bus with no AC until the driver went and found the crew members to give us the okay to get on the plane. Once on the plane, the crew were there for No help, our kids wanted to drink water so they said there is cold water in a bottle for sale at 3 euros but as we asked for regular water with ice, they gave us warm water and said they had no ice. what a heck? the official Austrian airline company that was giving water with no ice? my kids wanted the regular pretzels given away in aircraft fares we have been in, and Austrian airlines did not have anything free, everything was for sale. With that experience, we will NEVER take Austrian airlines ever in our lives and will tell everyone we know about this disappointing experience. Even the cheapest companies like EasyJet had better services.

Retard de vol , mais involontaire d’équipages

Tout était bien

Rude customer service, then lost my bags and my moms bags. She is ill and I'm stuck with out her meds or anything

Love those Austrian chocolates.

30 mn de retard...

Points positifs : "Canine crew were perfect and kind"
Points négatifs : "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"
Points négatifs : "Un avion qui part à l heure est un avion qui arrive à l heure."
Points positifs : "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Points négatifs : "Encore un retard...cette fois de 45 minutes"
Points positifs : "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Points négatifs : "Retard de l'avion: de plus en plus récurrent."
Points positifs : "The crew was kind, the flight was on time and alll in all was just as expected."
Points négatifs : "Poor selection of european films! There is a far bigger choice in e.g. Singapore airlines or Cathay Pacific. Rest was fine."
Points positifs : "Crew"
Points négatifs : "Huge delay... :("
Points positifs : "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Points négatifs : "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"
Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"
Points positifs : "Nothing"
Points négatifs : "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"
Points positifs : "The crew was friendly and particularly one of the girls was always giving her best"
Points négatifs : "Ils ont changé mon vol a la dernière minute"
Points négatifs : "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."
Points négatifs : "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."
Points positifs : "Flight time was quite good"
Points négatifs : "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"
Points négatifs : "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"
Points négatifs : "Seats very hard and uncomfortable in economy"
Points positifs : "The food is poor"
Points négatifs : "The ffood could be better."
Points positifs : "Personel Très sympa et pilote top"
Points négatifs : "Pas de distraction"
Points positifs : "Choix de films et jeux pour enfants, repas correcte"
Points négatifs : "Personel trop rigide et pas très à l écoute des enfants"
Points négatifs : "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."
Points négatifs : "Collation non adaptée au menu spéciaux demandés (vegan)"
Points négatifs : "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."
Points positifs : "Liked all except the food"
Points négatifs : "Did not like the food. I specifically selected vegeterian meal however was served vegan meal which I did not enjoy"
Points positifs : "Overall it was a good trip and staff was helpful."
Points positifs : "Crew was nice enough, entertainment was ok. Food was ok. The plane was old and a little dirty."
Points négatifs : "Boarding was incredibly chaotic, seats were old and uncomfortable."
Points négatifs : "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"
Points négatifs : "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."
Points positifs : "The cabin and gate crew provided a very friendly atmosphere. At the gate, the staff were very efficient in getting passengers on board despite the 20-30 minute delay. During the flight, attendants did a good job making sure meals were on time and drinks were offered often."
Points négatifs : "Since the plane clearly came from another destination, the cleaning crew at Vienna International Airport could have taken some more time to vacuum the floor and wipe down the surfaces in the passenger cabin of the aircraft."
Points positifs : "Very friendly service efficient and helpful ready to satisfy unwarranted requests"
Points négatifs : "The check in was very efficient and fast , access to the cabin is well managed Service attendants are smiling always and like to share a bit of fun with the travelers ."
Points positifs : "I liked the crew on the flight."
Points négatifs : "I was frustrated with the staff at the desk in the airport, as we boarded 20miutes late and they did not feel it necessary to give any comment on the situation. Everyone was puzzled as to why we were not boarding, or if there was a problem. Even the screens did not show any change."
Points positifs : "Efficient boarding from bus. Friendly crew. Offered soft drink and coffee as well as choice of 2 snacks. No entertainment as such a short flight. Clean, modern plane."
Points positifs : "Staff welcoming and courteous. Flight nice and quiet"
Points négatifs : "Nothing"
Points positifs : "Staff very welcoming"
Points négatifs : "Service was bad"
Points positifs : "The flight was fast and conftable"
Points négatifs : "I didn’t get my food"
Points négatifs : "They are always delayed"
Points positifs : "My flight to SJJ was rescheduled for the day later. However, Austrian ground services provided efficient service and support in finding suitable accommodation at the Vienna Airport."
Points positifs : "Flight crew & overall experience was positive. Meal & entertainment were good."
Points négatifs : "We paid for extra leg room seats & were told we'd have exit row. We ended up in the middle section, which made it very uncomfortable for the overnight flight."
Points positifs : "Nice flight freindly staff"
Points négatifs : "Not comfertable chairs"
Points positifs : "Very nice crew."
Points négatifs : "Buses to aircrafts. No snack on short flights."

La qualité des repas de air Canada pour les cool outre-mer ont perdu en qualité. Le petit déjeuner était d’une médiocrité. Servis des dés sac en papier brun, un semblant de croissant pratiquement gelé et un yogourt et rien de plus…

Tout était parfait en accord avec mon classement…. La prochaine fois je voyagerai avec un autre classement sur cette compagnie. L’équipage était parfait tres souriant et accessible. Merci

Le vol était plaisant l’équipage professionnel rien à redire juste un peu plus de sourire ça et là..

Ce qui m'a deplu : les retards aux contrôles ont empêchés certains d'être à bord. Leurs bagages ont été retirés, et au final nous avons loupé notre correspondance FRA-Lyon de 10 mn, sans aucune solution alternative (2 jours de grève après; 16 et 17/09).

Plus d'une de retard à l'arrivée à Bangkok sans explication. Ma valise égarée . Le repas très moyen comme maintenant très souvent en classe éco en devient un détail. La valise égarée est un gros problème et après 24 heures, aucune nouvelle

Tres tres bien

Très bien

L’avion avait presque 3H DE RETARD !! J’ai raté mes train à Paris et à bordeaux et j’ai dû racheter mes billets de train !!!!!

C'est pour la première fois en 18 ans d'expérience que la compagnie Lufthansa (Air Dolomiti )ne accorde pas un petit menu pour un si long voyage transatlantique dans lequel j'ai payé 2300 dollars, juste une bouteille d'eau. Il s'agit du trajet de Cluj à Munich et de Munich à Cluj J'ai choisi la compagnie Lufthansa pour ces services, il n'est pas normal que ceux qui voyagent de l'autre continent ne reçoivent pas de collation en profitant de la pandémie. Quand on a payé le double du billet!!!! Merci infiniment!

Petit avion, rien ne marchait, pas de télé, pas de wifi, tout en panne. Pas de compensation, auraient pu nous offrir quelque chose pour compenser, comme un sandwich ou un boisson gratuite. Très decu6

Voyage de san Francisco vers Honolulu à été mauvais. Petit avion pas de films (tous les écrans étaient en panne), pas de wifi. Il ne nous ont pas compensé, ils auraient pu nous offrir un sandwich ou une boisson gratuite.

Le pilote a été super le service aux clients. Aucune information pour aider les passagers en correspondance. nous avons ratés notre vol vers Paris

La boufe et l’équipage très cool seulement il fallait payer une petite bouteille de vin à 7 euros

Notre départ et notre arrivée étaient à l’heure. Nous étions bien servis par les membres d’équipage. Malheureusement, moins d’espace dans ce modèle d’avion que dans les modèles plus récents. Les écrans installés dans les sièges fonctionnent très lentement, donc pas beaucoup de divertissement pour le vol de 8 heures

Transit à Frankfort : horrible !

J'ai manqué ma connection en dépit des assurances de l'équipage. 6 heures d'attente.

Points positifs : "Very friendly crew, very clean cabin, very comfortable seats"
Points positifs : "The audacity of your gross negligence in a time of global pandemic."
Points négatifs : "Any semblance of social responsibility or ethical behavior."
Points positifs : "The crew, leg room with seats! The flight crew was extremely nice!!!!"
Points négatifs : "Everything was pleasant....I wouldn’t change anything."
Points négatifs : "Food is a joke"
Points positifs : "Crew was very friendly and attentive. Seats were very tight and uncomfortable, specially for a 6’3 tall person!"
Points négatifs : "Boarding could be a little bit more organized"
Points négatifs : "Better Communication from Lufthansa"
Points positifs : "Good"
Points négatifs : "Confortable seats"
Points positifs : "Crew was great."
Points négatifs : "Check in time took a very long time with a boarding pass."
Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"
Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"
Points négatifs : "Retard"
Points positifs : "Ben... Je cherche encore"
Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"
Points positifs : "Spacious seating, easy access to charging plug and good movies."
Points négatifs : "Boarding is never fun, why not do back first?"
Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"
Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."
Points positifs : "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Points négatifs : "Te cabin pressure gave us headache. always happens with the A380 though."
Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"
Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"
Points positifs : "Très Correct"
Points négatifs : "Rien !"
Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"
Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"
Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"
Points négatifs : "Le retard"
Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"
Points négatifs : "Le vol est largement en retard !!!!!"
Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"
Points négatifs : "Les informations à bord etaient incompréhensibles"
Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"
Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."
Points positifs : "Great hospitality"
Points négatifs : "Delayed"
Points positifs : "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Points négatifs : "Nothing."
Points négatifs : "The fact that I was re routed that my flight from Paris was late and made me miss my connection."
Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Seats are too narrow

The actual flight was ok. But was a mess before departing AMS. My previous flight was late, so missed my connection in AMS. Then I spent over two hours getting things settled to get another flight. I was unable to complete my request online, and no one at KLM in AMS wanted to help. They kept giving me the run-around until I finally convinced them K was stuck without their personal help. It added a lot of stress (and about 5 more hours of transit time) to my overall journey.

Our flight was canceled and had to stand in line for 3 hours and 11 minutes to get on a flight to Florence Italy for the same day. They couldn’t get us to Genoa for 36 hours and had to go through Rome no direct flight. We will be contacting customer service for compensation for a hotel stay in Florence and train tickets to reach our destination Genoa Italy.

When boarding started, it was like refugees rushing to a life boat. Everyone was rushing to the front. Only one KLM staff standing there saying "... now is this group, yours is next,,,, we will call it out...." While he stopped some travelers, he did allowed some others passed without even checking their ticket. They have all the digital gears, and the screens to show the current boarding sequences, why don't they just use that. For some of us that did not have a excellent hearing, it was hard not trying to get closer to understanding what is going on.

Terrible

3.5 hours delay will ruin any day!

Delay due to lack of personnel!

Queue énorme au contrôle et 1h30 de retard pour le départ

Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.

Very cramped flight, overhead bins were all completely filled, and passengers had to fly with bags by their feet which was not very comfortable for me personally.

Aucun soucis, bon suivi et correspondance dans les temps Nickel

Problème de check in

Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci

Le repas est très ordinaire. Le reste c’est très bien!

Points positifs : "Salimos a tiempo . El business es muy confortable"
Points négatifs : "La comida horrible . No se limpian los baños"
Points positifs : "Terrific hot breakfast in bus. class"
Points négatifs : "Window did not darken like the others."
Points négatifs : "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."
Points positifs : "Reclinable seats."
Points négatifs : "The food!! The lights could be dimmed as it was a night flight."
Points négatifs : "I was seated next to the restroom, which is not a pleasant experience for an international flight."
Points positifs : "Comfortable seat, great crew."
Points négatifs : "Flight delayed, no USB port and no entertainment"
Points positifs : "The crew was great. The soecial meal request was hadled well despite oversight."
Points négatifs : "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."
Points positifs : "Just as I expected. And I made my last connection easily."
Points positifs : "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Points négatifs : "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Points positifs : "Friendly crew, upgraded seat was worthwhile"
Points négatifs : "More snacks in between meals,"
Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Points négatifs : "This was just a short commuter flight from Lyon to Amsterdam for connection."
Points positifs : "It was all fine"
Points négatifs : "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"
Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"
Points positifs : "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Points négatifs : "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"
Points positifs : "Seat space a bit tight . I should have upgraded to more leg room . Next time!"
Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"
Points positifs : "great crew and comfortable flight."
Points négatifs : "sceens in the plane to show map and direction of travel"
Points positifs : "The flight arrived a few minutes early."
Points négatifs : "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."
Points positifs : "Good food, friendly service"
Points négatifs : "More trash pickup; only one round of beverage service"
Points positifs : "Friendly and efficient crew. Flights were on time if not even early."
Points positifs : "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Points négatifs : "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Points positifs : "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Points négatifs : "Less legroom, storage space, bad food, few movie options."
Points positifs : "Nice crew pilot food and beverage"
Points négatifs : "No wifi"
Points négatifs : "old screens and entertainment system leg room to small"
Points négatifs : "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."
Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Points négatifs : "Our lougage did not arrive"
Points positifs : "The staff tried to help me when it was evident we would not arrive on time"
Points négatifs : "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."
Points positifs : "Flying with KLM is a pleasure"
Points positifs : "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Points négatifs : "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Points positifs : "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."
Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."
Points positifs : "Nice flight, nice crew, and a nice experience."

Instructions confuses à l’embarquement. Personnel désinvolte. Sièges brinquebalants et peu confortable.

Après un retard de 2h

avion spacieux, sièges confortables. Ils devraient faire un effort pour la qualité du wifi

Folks never want to sit readily when others are boarding.

Steward très agréable.

Vol tôt le matin : un petit complément à la galette ne serait pas de trop ! Mais elle reste appréciable ;) Aéroport d’Oslo: enregistrement des bagages très long. Sinon, le vol s’est bien passé !

Plane delayed at 22PM

Seating was run down.. needs lots of improvements..

Aéroport cdg

une fois de plus 3/4 heure de retard ….

Could not hear announcements from staff. Luggage in hold was delayed on both legs of trip.

Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying.

Points positifs : "Personnel de cabine au petit soin"
Points négatifs : "Prix du billet un peu cher à mon sens"
Points positifs : "La régularité du vol L’acceuil et la disponibilité des hôtesses"
Points négatifs : "Rien"
Points positifs : "Ras"
Points négatifs : "Le divertissement"
Points positifs : "Yeah Everything well organized"
Points négatifs : "I believe so"
Points positifs : "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Points négatifs : "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Points positifs : "Personnel au top."
Points négatifs : "Avion indécent vu le prix des places. Siège étriqué. Écran ridicule. Pas d'usb ni de prise. Repas sans saveur. Petit déjeuner a peine correct. Avion mal nettoyé et j'en passe..."
Points négatifs : "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Points négatifs : "Entertainment system was not working on all seats"
Points positifs : "Crew were very good."
Points négatifs : "No vegan food available."
Points positifs : "Professionnel"
Points négatifs : "RAS"
Points négatifs : "Advertised October Pink products but did not have them for breast cancer support"
Points négatifs : "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Points positifs : "Amasing crew"
Points négatifs : "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Points positifs : "Le manque de contact et guide pour les nouveaux systèmes d’enregistrement et embarquement."
Points négatifs : "Plus de présence du personnel au sol."
Points négatifs : "Really hard to get boarding passes online"
Points positifs : "Le chef de cabinet était très accueillant et à l’écoute"
Points négatifs : "Check in limit pas clair sur le billet, donc vol manqué!"
Points négatifs : "The craft is a bit old. Harsh landing."
Points positifs : "Siege inconfortable manque d ergonomie dossier trop droit aucun soutien pour les reins creux qui donne mal au dos et lorsque nous sommes au fond du siège la nuque n est pas du tout soutenue"
Points négatifs : "Ras"
Points négatifs : "Propreté de l'avion"
Points positifs : "Crew was amazing. Service and food was good."
Points négatifs : "Random TSA check was not needed at the end when boarding."
Points positifs : "The cue lines per zone are a brilliant idea!"
Points négatifs : "Lost my luggage."
Points négatifs : "sièges trop serrés"
Points positifs : "The crew"
Points négatifs : "Seats! They were too small!"
Points positifs : "The crew was friendly!"
Points négatifs : "Once again no vegetarian options."
Points positifs : "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."
Points positifs : "la ponctualité du vol et les services a board"
Points positifs : "The airplane"
Points négatifs : "Nothing"
Points positifs : "Air france crew at Mumbai Airport very rude and not supportive during checkin"
Points négatifs : "Food"
Points positifs : "Équipage très gentils et très des bons services à bord, Merci et à bientôt"
Points positifs : "."
Points négatifs : "J'étais obligé de payer presque 100 euros de plus pour nos baggages pour le voyage de retour"
Points positifs : "Everything. crew friendly and food/drinks the best"
Points négatifs : "Nothing...all was wonderful"
Points positifs : "La rapidité"
Points négatifs : "RAS"
Points négatifs : "Retard et chaleur limité supportable dans l'avion. Service niveau easy jet même si les hôtesses sont très sympathiques"
Points négatifs : "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."

Overall very pleasant experience. Good airplanes (Embraer Zag to WAR 787 WAR to ORD), wide seats, good leg room. Food was good, crew polite and efficient. Thirsty? Walk to end of plane and help yourself. Or crew member will help you with drink. Request for beer was followed with "one or more?" One delayed flight was no issue, LOT organized fast transfer in Warsaw, Worked well.

There is no entertaining offered on the shorter flights. I wish that would change.

Everything could have been better, from boarding to the final destination. The plane was at the gate in LAX for hours, but the boarding was delayed by almost two hours. During the flight to Warsaw the crew was mean and impolite all along. Because the flight took off with two hours delay, we lost the connection in Warsaw. When we asked for accommodation at the transfer desk, the lady over there was very mean, and lied to us saying no accommodation can be made because there are no available hotels due to a major festival in the city. That was totally not true, the receptionist at the hotel confirmed that no festival was in the city that week/weekend. Very disappointed about the LOT experience, we have major concerns for the returning flights. We’ll never use LOT again!

The two legs CDG-WAW WAW-TLV were extremely delayed

It was more then four hours delay!

Points négatifs : "The TVs didn’t work even thought the steward ESS restarted them ."
Points positifs : "Food"
Points négatifs : "To train the flight attendant to do better."
Points positifs : "Short flight everything worked out."
Points positifs : "A very average experience. Nothing amazing."
Points négatifs : "Flight was very delayed, crew at the counter would not give updates or be kind enough with the situation."
Points positifs : "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Points négatifs : "Nothing!!! Horrible airline!! Will NEVER fly with them!!"
Points positifs : "Nothing"
Points négatifs : "All"
Points négatifs : "I missed connection flight from Warsaw to Belgrade, so they sent me on another flight to Vienna and than to Belgrade. All together almost 20 hours of flying. Layover was 1 hour on flight from Chicago. Entertainment Screen was freezing every 10 min. It was imposable to watch movie"
Points positifs : "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Points négatifs : "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."
Points positifs : "The seats and entertainment on the screen."
Points négatifs : "2 hour flight delay in LA. Then had to stand in line for 2.5 hours for rebooking the following morning. Then my new connected flight was delayed 1.5 hours. Then they left my bag in warsaw and it's been 2 days and I can't get a hold of anyone for my bag"
Points négatifs : "They lost my bag!"
Points négatifs : "It should better boarding organization, and my flight was late because LOT was waiting for the passengers from different flights which made me nervous about catching my next flight. How could they keep us inside of airplane with temperature outside of 35 degree C one hour to wait for late passengers"
Points positifs : "Generous service, excellent vegetarian meals (my special order), excellent telephone help prior to flight."
Points négatifs : "Delayed boarding time with no information or updates provided, touch screen didn't work, bathrooms dirty toward end if flight."
Points positifs : "Informative to the very minimum."
Points négatifs : "NEED Leg room. Better air conditioning. It felt like a sardine box for 3 and a half hours."
Points négatifs : "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Points négatifs : "Male agent at boarding rude. Aircraft dark and dingy. WiFi not working. Many lights not working. Majority of TV screens not working and “misfiring”, flashing throughout the whole flight gave me headache and hurt my eyes."
Points négatifs : "Arranging the connection flight to wait for us, we were only few min late"
Points négatifs : "Flight got cancelled in the last minute, information was scarce"
Points positifs : "Flight from Paris to Warsaw number LO332 - L was delayed and i miss my flight to Gdansk."
Points négatifs : "The check in was very late and not very efficient"
Points positifs : "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Points négatifs : "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Points positifs : "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Points négatifs : "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Points positifs : "We made it there and the staff in Warsaw were very helpful."
Points négatifs : "The staff in Paris were late rude and overall not helpful. The plane was delayed an hour we have no idea why. The plane was very old and the crew serving from Paris to Warsaw were not helpful."
Points positifs : "Good"
Points négatifs : "The fly was late 50 nim, we have to wait for some people witch come late."
Points positifs : "LOT staff was accommodating and very friendly and booked flight for the following day on KLM and a hotel room for the night with a meal voucher."
Points négatifs : "The flight wash cancelled."
Points négatifs : "They lost my baggage"
Points positifs : "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Points positifs : "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Points positifs : "the crew was friendly and helpful. it wasn't such a long flight and despite that, they still had smiles on their faces when you needed something."
Points positifs : "Seats were full recline and very comfortable. Nice large windows."
Points négatifs : "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."
Points positifs : "The flight was fantastic! LOT is ROCK! Thanks much!"
Points positifs : "We weren't sure what food we would get as eco premium but basically it was the same as business just seated two by two - very good"
Points négatifs : "No entertainment at all"
Points positifs : "Nothing"
Points négatifs : "I bought tickets for LOT Polish Airlines and we travelled with Blue Air. Romanian low cost airline (share code). Will never ever fly with LOT."
Points négatifs : "I used LOT Airlines for the very first time to travel to Riga, Latvia. The problems started at the LOT check in counter at O'Hare International terminal. I packed my weeks worth of belongings into a 21" carry on bag expressly so I wouldn't have lost baggage issues. The customer service person forced me to check my bag because it was 3 kilograms overweight even though it was the correct size for carry on. As you can probably guess the bag was lost in the transfer in Warsaw, Poland. After filing a lost baggage claim at Riga, Latvia airport I never heard a word of support, communication, or even an apology from customer service at LOT airlines. I called them several times and their tracking system could not locate the bag during the entire week I was in Latvia. Now I am home in the states and have received an email from LOT Airlines stating that my bag is now at the airport in Riga, Latvia and to contact them for shipping and reimbursement for any costs. LOT is a TERRIBLE AIRLINE! Atay Away!"
Points négatifs : "The flight was late 1.5 hours missed connecting flight, spent all night at airport waiting for next plane,"
Points positifs : "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Points négatifs : "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Points positifs : "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Points négatifs : "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."
Points positifs : "Absolutely nothing about checking in process. It was a nightmare."
Points négatifs : "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"
Points positifs : "food prices, all on time"
Points négatifs : "entertainment"
Points négatifs : "It's nice when an airline overbooks a flight."
Points négatifs : "Flight was late again!"
Points positifs : "Nice flight crew, decent food available for purchase."
Points négatifs : "I purchased my ticket through Kayak on priceline.com In the description of the fair it was specifically stated that I'm allowed 1 checked in bag. The airline did not send me the standard check in and flight information email, so when out of concer for my flight, I logged in a few hours before to find out that all the good seats were already taken. When I then proceeded to online check in, I was dumbfounded to find out that I do not have any luggage allowance. When I called their English language help line I was connected to a prerecorded message and then promptly connected to a Polish speaking person. Lucky for me I speak some Polish, but if you do not you would have a problem. The person then proceeded to inform me that the flight from Poland to London that I was taking is considered by the Polish airlines as a local flight and for that reason I'm not allotted a free checked in bag. I fly a lot all over the world and this is the first time something like this has ever happened to me. I will now permanently stay away from Lot. They shouldnot be considered a major airline, but a cheap flight air. This way when booking a flight you would know to not expect much from them."
Points positifs : "New planes, great food, excellent service!"
Points négatifs : "Bad flight dirty carpets Kosher Food was not good at all"
Points positifs : "Spacious leg room"
Points négatifs : "No head support & no back tilting of seats"

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25/1mer.
2 escalesPlusieurs compagnies
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8/2mer.
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27/1ven.
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24/1mar.
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18/1mer.
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9/2jeu.
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509 €
3/4lun.
2 escalesAir Canada
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12/4mer.
2 escalesAir Canada
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510 €
20/1ven.
2 escalesPlusieurs compagnies
17h 54minCDG-YOW
15/2mer.
1 escalePlusieurs compagnies
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512 €
18/1mer.
2 escalesPlusieurs compagnies
17h 06minCDG-YOW
9/2jeu.
2 escalesPlusieurs compagnies
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520 €
25/1mer.
2 escalesPlusieurs compagnies
24h 30minCDG-YOW
17/2ven.
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526 €
14/1sam.
2 escalesLufthansa
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20/1ven.
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26/1jeu.
2 escalesKLM
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16/2jeu.
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576 €
23/1lun.
2 escalesUnited Airlines
27h 59minLYS-YOW
19/2dim.
2 escalesUnited Airlines
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591 €
18/1mer.
2 escalesUnited Airlines
17h 49minLYS-YOW
12/2dim.
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599 €
22/1dim.
2 escalesUnited Airlines
31h 26minLYS-YOW
12/2dim.
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17/2ven.
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620 €
13/4jeu.
2 escalesLufthansa
25h 59minNTE-YOW
17/6sam.
2 escalesLufthansa
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698 €
14/4ven.
2 escalesAir France
18h 18minNTE-YOW
17/6sam.
2 escalesAir France
18h 55minYOW-NTE
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25/1mer.
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16h 11minORY-YOW
8/2mer.
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12/1jeu.
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21/1sam.
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27/1ven.
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23/1lun.
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Vols pour Ottawa

Destination :

Ottawa (YOW)Canada

Offres de vols retour :

Ottawa - France

Classes :

4 126 €
1 325 €
412 €

Découvrez les aéroports de départ :

556 €
508 €
549 €
598 €
498 €
549 €
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Itinéraires populaires

Les vols vers Ottawa les plus recherchés par les utilisateur·ices KAYAK.

Découvrez les destinations :

498 €