Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
| Code IATA | EI |
|---|---|
| Itinéraires | 198 |
| Itinéraire le plus populaire | Londres-Heathrow à Aéroport international de Dublin |
| Aéroports desservis | 81 |
| Aéroport le plus populaire | Aéroport international de Dublin |
Points positifs : Friendly staff, quick check in, very nice flight
Points négatifs : Kayak is a horrible company and not easy to work with. They have screwed me royally and I will say nothing but bad things about them. They should not even be in business the way they have handled my situation including hanging up on me multiple times and changing the rules for flight changes, etc. Saying I am unhappy is an understatement.
Points positifs : Nothing. Lost money on flight
Points négatifs : Refunding our flight and not stealing our money during the pandemic
Points positifs : I never got on the flight as there is a global pandemic and a mandate for NY'ers not to travel. The worst part is that I don't think I'm getting a refund.
Points positifs : Nothing
Points négatifs : You are selling tickets for flights that are not available. You are taking money from people and cheating them. You should check to make sure the flights are still going
Points positifs : They were nice, rushed through beverages, but since it was a short flight that's understandable.
Points négatifs : The top cushion on the seats could be less bulky.
Points négatifs : Crew was a bit loud and kept me awake during flight in one of the tail seats
Points positifs : I love that you fly from Hartford. It makes my travel to Europe so much easier! Thank you!!!!
Points négatifs : Our flight seemed to have only 1 toilet at the back of the plane that passengers were allowed to use so there was always a line. There was a second toilet in the crew area at the back and it seemed that they could have offered passengers to use that.
Points positifs : crew was super nice
Points négatifs : major delay, no info, boarding process felt like a cluster
Points positifs : nothing
Points négatifs : Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility.
Points positifs : nothing
Points négatifs : Opodo messed up my booking. I reached the airport only to find out that the booking was cancelled by Opodo though I received an email from Opodo 24 hours before advising me to check in on the flight. As I was busy with some construction work at home I thought I would check in at the airport. Opodo advisors were not helpful on the phone and I ended up missing a family get together due to their incompatibility.
Points positifs : Efficient and practical
Points négatifs : Could always use a little more room
Points positifs : Best flight in a long time - comfortable seats, good food and service, good entertainment.
Points négatifs : Can’t think of anything
Points positifs : Aer Lingus crew are great. Probably some of the nicest people in the world. Lightly loaded so boarding was quick and staff were lenient about cabin baggage.
Points négatifs : My 757 is among the oldest aircraft in service, and it shows. Noisy and every surface is well worn. Seats are substandard in the industry for a long flight. Granted the flight was lightly filled, so that made it a bit nicer.
Points positifs : nice crew
Points négatifs : Boarding a plane this size at gate c21 ridiculous due to lack of space. Business class cabin is dated and seats not so comfortable. Food was mediocre at best.
Points positifs : The crew was amazing!
Points négatifs : I can't think of a thing
Points positifs : Indeed the crew was amazing!
Points négatifs : Nothing. It was all good!
Points négatifs : The only complaint I have was the bag dropoff counter. There was one person, checking in 9 airlines! A second person came after awhile, and they were amazing, polite and very efficient. But the wait to get to the counter was not acceptable. Even tho' we were fourth in line, they began calling people from the back for another, I guess, earlier flight, different airline. Understandable, but frustrating for those of us who arrived early, but had to wait. Otherwise, flying Aer Lingus was a pleasure.
Points positifs : Nice smooth process and good deal
Points négatifs : You did just fine
Points positifs : Comfortable, good food and good crew
Points positifs : Very friendly crew
Points négatifs : Flight got delayed.
Would be nice if the crew would come around w water occasionally
Points négatifs : Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered.
Points positifs : Friendly flight crew. Food was good as well with options!
Points négatifs : My seat was pretty uncomfortable, not sure why but my tailbone was killing me halfway through the flight. That rarely happens to me.
Points positifs : Comfortable seats!
Points négatifs : Dublin was difficult off boarding, had to take a bus and multiple multiple steps and escalators. Difficult for people trying to connect in under 90 minutes
Points négatifs : They don’t hold bassinet seats for families traveling with infants! They sell them as extended leg room seats now. Disappointing.
Points négatifs : The check in in the web site was not working the previous day. The check in at the airport in rome was hoorible... 1 hour and 20 minutes on line to be able to check in. Only two clercks workig in a very croded space .
Points positifs : Nothing
Points négatifs : Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again
Points positifs : The crew were great ( very helpful).
Comfort ?
Points négatifs : Plane late due to electrical failure.
Manchester airport, stuck on bus because driver couldn't open the door.
Points positifs : Good organization and nice staff
Points négatifs : N/A
Points positifs : Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning.
Points positifs : The flight attendants worked hard to make the flight a good experience.
Points positifs : Friendly and helpful crew
Points négatifs : Disembarkation at Belfast
Points négatifs : Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.
Points positifs : On time, as expected, no delays
Points négatifs : USB chargers and more modern entertainment systems
Points positifs : On time, great crew, comfortable ride even in coach
Points négatifs : Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).
Points négatifs : Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option.
Points positifs : Everything was easy and the crew were really nice.
Points négatifs : Both transatlantic flights I had requested lactose-free meal options, neither of which happened.
Points positifs : Going through US Customs in Dublin is great, makes
The landing home so much easier.
Points négatifs : The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.
Points positifs : Great to go through customs in Dublin so the landing at home is easy.
Points négatifs : The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.
Points positifs : Very professional, engaged and polite
Points négatifs : Water
Points positifs : Return on investment is excellent. great ground and air crew great service all around.
Points positifs : Rapid boarding with no delays
Points négatifs : No snacks, no entertainment.
Points positifs : Entertainment and the dinning.
Points négatifs : Entertainment was a bit old thought and the snacks were a poor
Points positifs : Crew and new, spacious aircraft
Points négatifs : Nothing in particular.
Points positifs : Quick boarding and departed on time.
Points négatifs : Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.
Points positifs : Easy boarding
Points négatifs : Food trays left with us for over an hour. Crew too cool , more interested in each other
Points positifs : Crew have specific instructions and we're lovely
Points négatifs : Recommending people don't push the seat back as the coach class is very tight
Points négatifs : The person next to me was x and overflowing onto my area and leaning on me through the flight
Points positifs : Staff was great
Points négatifs : There should be a choice of Halal meal also, while booking the seat
Points négatifs : The flight attendants were just awesome. First time flying with Aer Lingus and I must say they are my favorite airline henceforth
Points positifs : The crews were awesome and very friendly professional
Points négatifs : No USB charging point working and I had purchased on board wifi
Points négatifs : They do not offer free bags to America anymore.
Points positifs : How friendly the crew is
Ease of boarding
Good organization
Mostly on time
Points négatifs : At least free beverages:)
Points positifs : Seating and leg room much better than Ryan Air!
Points négatifs : I booked a business class, round trip ticket, only to find out that one of the legs was not.
Points positifs :
I liked Air Lingis. The crew and entertainment set up.
Points négatifs : I had to RUN to get to this gate. And the number changed. I was the 2nd to last person on. International flights should have a small area to stretch and loosen up. Being large and stuffed into a small seat for so long is not good.
Points positifs : I almost missed my next flight from Dublin to Chicago. There was not enough time between flights with current security measures. Your site should not have suggested those two flights so close.
Points négatifs : Seat could have been a little more comfortable, but overall it was fine.
Points positifs : Crew was good. Boarding was good.
Points négatifs : Seats not that comfy.
Aer Lingus est une compagnie irlandaise, dont l’offre s’axe principalement sur les vols transatlantiques. Avec 69 destinations aux États-Unis, elle s’impose comme spécialiste en la matière. La compagnie offre également la possibilité de s’envoler vers le Canada, l’Australie et les grandes capitales européennes.
En ligne, sur leur smartphone ou à l’aéroport, les passagers d’Aer Lingus disposent de trois moyens pour s’enregistrer. Pour les vols européens, l’option à distance est ouverte 30 jours avant le départ. Un gain de temps garanti le jour J. Pour ce qui est du choix du siège, il peut s’effectuer en ligne 30 h précises avant l’heure du départ prévue. Pour les vols transatlantiques, l’enregistrement en ligne est disponible 24 h avant le départ uniquement.
Gagnez aussi du temps pour tous les vols en direction des États-Unis. Et ce, grâce aux installations dites de prédédouanement. Les États-Unis procèdent à de nombreux contrôles en matière de douanes et d’immigration. C’est pourquoi ce service est intéressant, car il permet d’avancer ces contrôles avant le décollage. Ainsi, les files d’attente à l’atterrissage sont désengorgées. Ces installations sont disponibles à Dublin, le hub européen de la compagnie, ainsi qu’à Shannon au Canada. Le service est effectué à l’aéroport par du personnel des douanes américaines, les voyageurs sont donc invités à s’en rapprocher dès leur arrivée à l’aéroport.
Aer Lingus dispose par ailleurs d’une flotte assez complète, majoritairement constituée d’Airbus A320, A321 et A330, mais aussi de Boeing 757. L’Avro Rj85 est quant à lui le plus petit jet de la flotte.
