Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
Aer Lingus (EI)
| Code IATA | EI |
|---|---|
| Itinéraires | 198 |
| Itinéraire le plus populaire | Londres-Heathrow à Aéroport international de Dublin |
| Aéroports desservis | 81 |
| Aéroport le plus populaire | Aéroport international de Dublin |
Points positifs : Comfortable, good food and good crew
Points positifs : Very friendly crew
Points négatifs : Flight got delayed.
Would be nice if the crew would come around w water occasionally
Points négatifs : Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered.
Points positifs : Friendly flight crew. Food was good as well with options!
Points négatifs : My seat was pretty uncomfortable, not sure why but my tailbone was killing me halfway through the flight. That rarely happens to me.
Points positifs : Comfortable seats!
Points négatifs : Dublin was difficult off boarding, had to take a bus and multiple multiple steps and escalators. Difficult for people trying to connect in under 90 minutes
Points négatifs : They don’t hold bassinet seats for families traveling with infants! They sell them as extended leg room seats now. Disappointing.
Points négatifs : The check in in the web site was not working the previous day. The check in at the airport in rome was hoorible... 1 hour and 20 minutes on line to be able to check in. Only two clercks workig in a very croded space .
Points positifs : Nothing
Points négatifs : Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again
Points positifs : The crew were great ( very helpful).
Comfort ?
Points négatifs : Plane late due to electrical failure.
Manchester airport, stuck on bus because driver couldn't open the door.
Points positifs : Good organization and nice staff
Points négatifs : N/A
Points positifs : Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning.
Points positifs : The flight attendants worked hard to make the flight a good experience.
Points positifs : Friendly and helpful crew
Points négatifs : Disembarkation at Belfast
Points négatifs : Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.
Points positifs : On time, as expected, no delays
Points négatifs : USB chargers and more modern entertainment systems
Points positifs : On time, great crew, comfortable ride even in coach
Points négatifs : Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).
Points négatifs : Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option.
Points positifs : Everything was easy and the crew were really nice.
Points négatifs : Both transatlantic flights I had requested lactose-free meal options, neither of which happened.
Points positifs : Going through US Customs in Dublin is great, makes
The landing home so much easier.
Points négatifs : The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.
Points positifs : Great to go through customs in Dublin so the landing at home is easy.
Points négatifs : The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.
Points positifs : Very professional, engaged and polite
Points négatifs : Water
Points positifs : Return on investment is excellent. great ground and air crew great service all around.
Points positifs : Rapid boarding with no delays
Points négatifs : No snacks, no entertainment.
Points positifs : Entertainment and the dinning.
Points négatifs : Entertainment was a bit old thought and the snacks were a poor
Points positifs : Crew and new, spacious aircraft
Points négatifs : Nothing in particular.
Points positifs : Quick boarding and departed on time.
Points négatifs : Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.
Points positifs : Easy boarding
Points négatifs : Food trays left with us for over an hour. Crew too cool , more interested in each other
Points positifs : Crew have specific instructions and we're lovely
Points négatifs : Recommending people don't push the seat back as the coach class is very tight
Points négatifs : The person next to me was x and overflowing onto my area and leaning on me through the flight
Points positifs : Staff was great
Points négatifs : There should be a choice of Halal meal also, while booking the seat
Points négatifs : The flight attendants were just awesome. First time flying with Aer Lingus and I must say they are my favorite airline henceforth
Points positifs : The crews were awesome and very friendly professional
Points négatifs : No USB charging point working and I had purchased on board wifi
Points négatifs : They do not offer free bags to America anymore.
Points positifs : How friendly the crew is
Ease of boarding
Good organization
Mostly on time
Points négatifs : At least free beverages:)
Points positifs : Seating and leg room much better than Ryan Air!
Points négatifs : I booked a business class, round trip ticket, only to find out that one of the legs was not.
Points positifs :
I liked Air Lingis. The crew and entertainment set up.
Points négatifs : I had to RUN to get to this gate. And the number changed. I was the 2nd to last person on. International flights should have a small area to stretch and loosen up. Being large and stuffed into a small seat for so long is not good.
Points positifs : I almost missed my next flight from Dublin to Chicago. There was not enough time between flights with current security measures. Your site should not have suggested those two flights so close.
Points négatifs : Seat could have been a little more comfortable, but overall it was fine.
Points positifs : Crew was good. Boarding was good.
Points négatifs : Seats not that comfy.
Points positifs : I like how they boarded the back of the plane first!
Points négatifs : The seats weren't as comfortable as other airlines. The food wasn't very good either.
Points négatifs : Check in slow.
Points négatifs : flight was late.
Points négatifs : Only item that could be better is quality of onboard entertainment.
Points positifs : The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep
Points négatifs : Pre landing food was not edible , otherwise good
Points négatifs : The flight took off late, arrived late and we missed our connection to Salt Lake City. We had to change terminals and they were on the opposite side of the airport. Had to spend the night and have not yet started with Aer Lingus to get some satisfaction.
Points positifs : The crew was extremely efficient in everything they did. Beverage service was super but many of us didn't know we could get our own from the front of the plane.
Points négatifs : The seats lean too far back and are hard to get in and out of. There's very little space for anyone in the middle seats to move, much less climb out from. Oh, it was never clear to the passengers that anyone could get up and get drinks from up front during the flight.
Points positifs : the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent.
Points négatifs : Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised.
Points positifs : Crew was very helpful on land and on the plane. Very supportive and helpful.
Points négatifs : Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different
Points négatifs : the worst gluten-free food of any airline, and I've tried quite a few! And when the person in front reclines their seat, there's very little space left.
Points négatifs : Very late
Points négatifs : Lost baggage
Points négatifs : Food quality not good. Seat 16C, entertainment not good.
Points positifs : Crew
Points négatifs : Seats were very close and movies ok
Points négatifs : Cabin crew makes way too much noise on an overnight flight. On these flights, the focus should be on letting passengers rest, and limiting announcements, even if that seems to take away from the perceived level of service.
Points positifs : Seats were comfortable. The blankets and pillow were an amazing addition and made the flight more comfortable.
Points négatifs : Would have enjoyed free WiFi
Points positifs : Captain gave some nice hotspots to look out for as clear day.
Points négatifs : Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections.
Points positifs : Comfortable, good food and good crew
Points positifs : Very friendly crew
Points négatifs : Flight got delayed.
Would be nice if the crew would come around w water occasionally
Points positifs : Good organization and nice staff
Points négatifs : N/A
Points positifs : The flight attendants worked hard to make the flight a good experience.
Points positifs : Friendly and helpful crew
Points négatifs : Disembarkation at Belfast
Points positifs : On time, as expected, no delays
Points négatifs : USB chargers and more modern entertainment systems
Points positifs : On time, great crew, comfortable ride even in coach
Points négatifs : Proper charging stations on planes (not just underseat plus, but better to have front-facing USB).
Points positifs : Everything was easy and the crew were really nice.
Points négatifs : Both transatlantic flights I had requested lactose-free meal options, neither of which happened.
Points positifs : Going through US Customs in Dublin is great, makes
The landing home so much easier.
Points négatifs : The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.
Points positifs : Great to go through customs in Dublin so the landing at home is easy.
Points négatifs : The airline made people unnecessarily nervous by posting a very early boarding time so people thought they had to jump in line in customs when, in fact, we all had the same departure times and all had plenty of time.
Points positifs : Very professional, engaged and polite
Points négatifs : Water
Points positifs : Return on investment is excellent. great ground and air crew great service all around.
Points positifs : Entertainment and the dinning.
Points négatifs : Entertainment was a bit old thought and the snacks were a poor
Points positifs : Crew have specific instructions and we're lovely
Points négatifs : Recommending people don't push the seat back as the coach class is very tight
Points positifs : Staff was great
Points négatifs : There should be a choice of Halal meal also, while booking the seat
Points négatifs : The flight attendants were just awesome. First time flying with Aer Lingus and I must say they are my favorite airline henceforth
Points positifs : The crews were awesome and very friendly professional
Points positifs : How friendly the crew is
Ease of boarding
Good organization
Mostly on time
Points négatifs : At least free beverages:)
Points négatifs : Seat could have been a little more comfortable, but overall it was fine.
Points négatifs : Only item that could be better is quality of onboard entertainment.
Points positifs : The crew was extremely efficient in everything they did. Beverage service was super but many of us didn't know we could get our own from the front of the plane.
Points négatifs : The seats lean too far back and are hard to get in and out of. There's very little space for anyone in the middle seats to move, much less climb out from. Oh, it was never clear to the passengers that anyone could get up and get drinks from up front during the flight.
Points positifs : Crew was very helpful on land and on the plane. Very supportive and helpful.
Points positifs : Seats were comfortable. The blankets and pillow were an amazing addition and made the flight more comfortable.
Points négatifs : Would have enjoyed free WiFi
Points positifs : Friendly flight crew. Food was good as well with options!
Points négatifs : My seat was pretty uncomfortable, not sure why but my tailbone was killing me halfway through the flight. That rarely happens to me.
Points positifs : Comfortable seats!
Points négatifs : Dublin was difficult off boarding, had to take a bus and multiple multiple steps and escalators. Difficult for people trying to connect in under 90 minutes
Points négatifs : They don’t hold bassinet seats for families traveling with infants! They sell them as extended leg room seats now. Disappointing.
Points négatifs : Headphone jack still requires an adapter. Free headphones are very uncomfortable and don’t sound great. Just give out free adapters or change the jacks please. Announcements were super loud in the headphones.
Points positifs : Crew and new, spacious aircraft
Points négatifs : Nothing in particular.
Points positifs : Easy boarding
Points négatifs : Food trays left with us for over an hour. Crew too cool , more interested in each other
Points positifs : Seating and leg room much better than Ryan Air!
Points positifs : I almost missed my next flight from Dublin to Chicago. There was not enough time between flights with current security measures. Your site should not have suggested those two flights so close.
Points positifs : Crew was good. Boarding was good.
Points négatifs : Seats not that comfy.
Points positifs : I like how they boarded the back of the plane first!
Points négatifs : The seats weren't as comfortable as other airlines. The food wasn't very good either.
Points négatifs : Check in slow.
Points négatifs : flight was late.
Points positifs : The new interior lighting is much easier on the eyes during cruise, bright enough to read but also dark enough to sleep
Points négatifs : Pre landing food was not edible , otherwise good
Points positifs : the seat configuration is 2/4/2 so if you get a seat by the window, you have your significant other or friend next to you and no one else which is nice. Food was decent.
Points négatifs : Entertainment didn't have any interesting movies or TV shows. Bottom of the barrel. No coffee or tea was offered before landing and it was advertised.
Points négatifs : Very late
Points négatifs : Lost baggage
Points négatifs : Food quality not good. Seat 16C, entertainment not good.
Points positifs : Crew
Points négatifs : Seats were very close and movies ok
Points négatifs : Flight was late due to earlier mechanical error. These things happen but still annoying when they do. Crew didn’t seem too bothered.
Points négatifs : The check in in the web site was not working the previous day. The check in at the airport in rome was hoorible... 1 hour and 20 minutes on line to be able to check in. Only two clercks workig in a very croded space .
Points positifs : Nothing
Points négatifs : Everything - Seating is so cramped. Food was even worse than usual airline food. Will never fly Aer Lingus again
Points positifs : The crew were great ( very helpful).
Comfort ?
Points négatifs : Plane late due to electrical failure.
Manchester airport, stuck on bus because driver couldn't open the door.
Points positifs : Everything about this booking was a disaster. Not the least of which is that my bags are still on London and are total travel time will end up being about 24 hours returning.
Points négatifs : Flight was delayed once we had boarded, so we had to sit at the gate for about 2 hours, which was not the crew's fault of course, however, they could have offered drinks. Once we finally got in the air, they only offered purchasable snacks in a way that was confusing--and did not even come through the cabin with complimentary drinks. Given the circumstances, and the fact the time in our seats was extended by over two hours, there could have been some better service from the actual flight attendants. It should have been clearly stated at the beginning of the flight, and once more when we were in the air, that no complimentary drinks were going to be handed out, and if we wanted anything, we would need to purchase it. I wouldn't have minded purchasing if I had known that was my only option.
Points positifs : Rapid boarding with no delays
Points négatifs : No snacks, no entertainment.
Points positifs : Quick boarding and departed on time.
Points négatifs : Everything else. Air Lingus is like Ryan Air with an Irish accent. No space, terrible food, very low quality entertainment system with the sound muffled and barely audible.
Points négatifs : The person next to me was x and overflowing onto my area and leaning on me through the flight
Points négatifs : No USB charging point working and I had purchased on board wifi
Points négatifs : They do not offer free bags to America anymore.
Points négatifs : I booked a business class, round trip ticket, only to find out that one of the legs was not.
Points positifs :
I liked Air Lingis. The crew and entertainment set up.
Points négatifs : I had to RUN to get to this gate. And the number changed. I was the 2nd to last person on. International flights should have a small area to stretch and loosen up. Being large and stuffed into a small seat for so long is not good.
Points négatifs : The flight took off late, arrived late and we missed our connection to Salt Lake City. We had to change terminals and they were on the opposite side of the airport. Had to spend the night and have not yet started with Aer Lingus to get some satisfaction.
Points négatifs : Worst possible gluten-free meal. Other airlines do it better. One CFAN make a sauce to put on chicken - it doesn't have to be boiled or microwave into a piece of rubber, with plain rice and a couple of boiled carrots. This isn't just gluten-free, it's complete allergen-free which is quite different
Points négatifs : the worst gluten-free food of any airline, and I've tried quite a few! And when the person in front reclines their seat, there's very little space left.
Points négatifs : Cabin crew makes way too much noise on an overnight flight. On these flights, the focus should be on letting passengers rest, and limiting announcements, even if that seems to take away from the perceived level of service.
Points positifs : Captain gave some nice hotspots to look out for as clear day.
Points négatifs : Standing for ages before boarding and in plane. Very basic and couldn't print boarding pass before travel. Seemed like a glitch with Aerlingus and I phoned but said they would forward to technical dept. No one got back to me. This caused unnecessary stress due to connections.
Aer Lingus est une compagnie irlandaise, dont l’offre s’axe principalement sur les vols transatlantiques. Avec 69 destinations aux États-Unis, elle s’impose comme spécialiste en la matière. La compagnie offre également la possibilité de s’envoler vers le Canada, l’Australie et les grandes capitales européennes.
En ligne, sur leur smartphone ou à l’aéroport, les passagers d’Aer Lingus disposent de trois moyens pour s’enregistrer. Pour les vols européens, l’option à distance est ouverte 30 jours avant le départ. Un gain de temps garanti le jour J. Pour ce qui est du choix du siège, il peut s’effectuer en ligne 30 h précises avant l’heure du départ prévue. Pour les vols transatlantiques, l’enregistrement en ligne est disponible 24 h avant le départ uniquement.
Gagnez aussi du temps pour tous les vols en direction des États-Unis. Et ce, grâce aux installations dites de prédédouanement. Les États-Unis procèdent à de nombreux contrôles en matière de douanes et d’immigration. C’est pourquoi ce service est intéressant, car il permet d’avancer ces contrôles avant le décollage. Ainsi, les files d’attente à l’atterrissage sont désengorgées. Ces installations sont disponibles à Dublin, le hub européen de la compagnie, ainsi qu’à Shannon au Canada. Le service est effectué à l’aéroport par du personnel des douanes américaines, les voyageurs sont donc invités à s’en rapprocher dès leur arrivée à l’aéroport.
Aer Lingus dispose par ailleurs d’une flotte assez complète, majoritairement constituée d’Airbus A320, A321 et A330, mais aussi de Boeing 757. L’Avro Rj85 est quant à lui le plus petit jet de la flotte.
