Points négatifs : Car was filthy inside and out. Super disappointing. My coat and the kids coats got dirty due to the car being in such poor shape. Additionally, that model of Ford is slow to respond and not a smooth ride. Will not rent again.
Points positifs : Staff was friendly enough, but not very helpful. I ordered a premium car with enough space for 3 suitcases, didn’t get that. He said that’s all I got. When I suggested another vehicle I was told it would be $60 more. Definitely felt taken advantage of and did not get what I paid for. Uncomfortable ride to New York.
Points négatifs : They could have given me what I ordered or upgraded me at no charge.
Points positifs : Yes
Points négatifs : The car was dirty on the outside. The agent in Rochester was very helpful.
Points positifs : Staff was not friendly and not helpful. Was charged extra because they did not have drop box
Points positifs : Staff was friendly and helpful at pick up and drop off
Points positifs : Staff was helpful and offered a newer vehicle. They did push a warranty coverage which doubled my rental price. Was not the biggest fan of this, but once it was added they could not remove it from my bill prior to acceptance of the vehicle.
Points négatifs : Outside of the warranty coverage - nothing much.
Points négatifs : The staff in the pickup and the drop-off both were rude and do not even talk to me. It was an awful experience they seem to be angry and I was the one in the middle of that filing. So bad
Points négatifs : The Fastbreak is broken in Rochester. No advantage to it. Service was well intentioned but slow, paper was out in printer, etc etc.
Points négatifs : The car reeked of cigarette smoke and air freshener.
Points négatifs : They charged twice
So I e-mailed to budget so I waiting the refund
Points négatifs : Was denied my vehicle when I arrived to pick it up. Different policies for different vendors. It should have been made clear when booking the reservation.
Chez Budget, une voiture de location à Rochester coûte en moyenne 47 € par jour.
Compacte (Ford Focus ou similaire) est la catégorie de voiture la plus réservée chez Budget à Rochester.
Budget possède 3 succursales à Rochester. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.