Réservez une voiture de location chez Budget à Savannah

Points positifs : Staff was great. Pick up and drop off was organized and easy.

Points négatifs : I had booked an SUV similar to a Ford Edge which I thought gave us three rows of seats. I was given a SUV with only two rows. The back hatch would not close automatically and was difficult to close by hand. It also seemed as if one of the tires was out of balance because the ride wasn't as smooth as expected. Overall not an unsatisfied customer but for the rate should have been a little better

Points positifs : We waited in line for over an hour while 2 of the 3 attendants continued to take the fast line customers. The fast line waited 3 minutes tops while the regular line was waiting for an hour. They should have had one person take the fast line and the other two take the regular line. Absurd!

Points négatifs : When I commented about the inequity in the line structure, I was scolded and told that is how things work, even though it made no sense. Then the car i had ordered wasn't there and I complained and the attendant got rude with me and just canceled my order without my consent.

Points négatifs : Knowing the policy of rental companies. Brother gave me money to put in my bank to pay for car, he doesnthave a bank account. When we got there we were informed that he needed his own debit card in order for me to rent the car and put him on as a driver. Also they don't take debit cards as payment.

Points négatifs : They refused to honor the reservation booked by Kayak and said they were overbooked and there were no cars available all weekend. Questioned how Kayak was able to make the reservation and sent me elsewhere to find a vehicle. Luckily, Hertz heard their exchange and offered me a car.