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The pool was great. The courtesy shuttle was free & the bell captains were very accommodating & dropped us off where we requested within a useful radius. The onsite shop was very handy. Check in & check out was fast. The hallway & carpets are looking a bit old & worn.
Très rapide au Le check-in système un peu lent
Le Lobby principal est agréable et des articles de toilette étaient de super qualité Le personnel de la réception était petit et désagréable. Chambres démodées qui auraient besoin d'un peu de rénovation.
Les équipements et l'ambiance étaient parfaits. Le personnel était sympa. La piscine était bondée, alors une autre piscine serait appréciable.
L'hôtel est bien situé Tout le reste était nul.
Nous avons particulièrement apprécié le spa pour se détendre après des heures passées à Dysneyland. Pratique :achat des tickets pr Dysneyland Hôtel immense et totalement anonyme. Un peu éloigné de Dysneyland (20mn de marche) ou navette à 4 dollar/jr et par personne.
La décoration était agréable quand on est arrivé à l'intérieur de la chambre Ils n'ont nettoyé notre salle de bain qu'une seule fois pour un séjour de 2 jours
Les chambres sont spacieuses, propres et confortables. C'est génial de pouvoir prendre une navette gratuite pour aller et revenir de Disneyland, à deux minutes de l'hôtel ! Le petit déjeuner, qui était n'était pas compris dans le prix et était un peu cher pour une famille de 4 personnes.
Les lits étaient très confortables Les salles de bain étaient très petites
Ils ont le personnel excellent et tout l'hôtel était très propre à l'intérieur Le prix du restaurant était trop cher pour une famille
Très bon hôtel avec une excellent jardin. Idéalement situé près du parc d'attractions Disney. Nous pouvions voir les feux d'artifice depuis notre chambre. Le lavabo de la salle de bain et la douche ne s'évacuaient pas.
La moquette de la tour jardin est sale.
Près du parc Disney La chambre avait une odeur
Great staff! Very eager to help. Great location to Disneyland. Very expensive food. Not suited for families because of the high cost of food. Nice pool. Clean lobby, pool area and dinning areas. Cost $41 to park your car in self parking! This for 1 day & a half of parking! Absurd! $17 for a hamburger that wasn't all that great! All the food was way over priced. Got a New York steak that was soo charred on the outside and way over priced...$55 with NO side dishes, no salad. Rooms smelled terrible! We changed rooms 3 times. The 3 rd room was better, but not by much. Their $150 delux room is a very small box of a room. Very cramped! No bathroom fans either. So when you take a shower, the bathroom fills with moisture to the pint that it's dripping off the walls! And then the moisture fills the main room when you open the bathroom door. No wonder the rooms smell badly!
I really like the staff there was a young lady that helped me at the desk she was amazing. I had booked thru a third party and there was some errors she corrected them and got me adjoining rooms for my kids that drive in the next day.
Extremely close to Anaheim convention center where I was attending a trade show. Very pleasant and accommodating staff. Comfortable lobby bar for relaxation after a day on the trade show floor. Good restaurant and food. I would definitely recommend this hotel to any business traveler.
The housekeeping staff was very efficient and really tried to accommodated my needs. Having to pay for Wi-Fi (I think it was $12.95 for regular service and $14.95 for high speed). And for parking: $24.00 per nite. I'm guessing this might be the industry standard in this area, but what a shame
Close to Disneyland and it's a nice area No body soap or toilet paper was in the room and had to pay to park and pay for internet
LOCATION the rooms under the rate that you offer me, are old and dirty rooms. this situation happened to me several times. On front desk, as soon as they saw that my reservation is mad by you, they make me feel like low profile customer.
Great loacation and staff was outstanding Noise from fitness club could be heard every morning beginning at 5:00 AM. Restaurant prices were a bit high for goods received
Great staff nice rooms. The engineer who replaced the air conditioner was awesome did a great job to save us on a hot weekend. The air conditioner broke had to be replaced at 10 o'clock at night. Parking is expensive.
The balcony was a cool area. The heating/cooling unit was EXTREMELY loud! The room itself was okay, but to charge guests that are staying at the hotel $25 per night for parking is pretty ridiculous and excessive. Furthermore, this hotel still charges its guests for internet acess!!?? This is the first time I have been charged for WIFI in California is the past 5 years. Get with the times, Marriot. The hotel wasn't that great to begin with.
There were ants in my bathroom on the day I arrived and I told about that to the people at the lobby but housekeeping never came within 20 minutes, which they promised. When I left I told them what happened but they never did anything to compensate for the filthy bathroom that I got. Very disappointed.
We were a couple wanting a king size bed, which we reserved and the hotel gave us a room eith two doubles and would not make any accomodations for the fact that they allegedly did not have any king beds. So we opted to go somewhere else.
The hotel, staff, location, facilities and basically all needs were very well addressed and made the stay wonderful. I couldn't have found a better place to stay to make the trip to Disneyland a great experience I really have no complaints about any aspect of my stay at the hotel
Stay was Awesome Excellent Customer Service!!!! I liked how when I called Front Desk about not having a microwave and how it said my room included microwave I was informed that it was available upon request and one would be delivered to my room right away and literally as I hung up phone I received a knock at the door that microwave had arrived and they set up. Great friendly staff!!!!
From the moment I walked past the glass door and into the Lobby area I was in love with the decour. The lobby area was beautiful and spacious. There was a snack room dining tables to our left and a bar/ restaurants right there. Once you continue to walk further into the Lobby you'll notice there is a computer area which all guests area allowed to use to surf the web or print. Next to that was more seating areas. There was a beautiful fire place area outside that was surrounded by comfortable seats. There is a big pool and jacuzzi. The bed was super comfortable and I loved the water pressure in the shower. Moreover, it is near everything so it was very convenient. It's surrounded by Medieval Times, Knotts Berry Farm, The Bodies Exhibit, Restaurants, The mall is down the street, etc... The outside of the Hotel was dirty. There were a lot of leaves everywhere in the driveway area. This needed some serious cleaning As soon as I walked into the Hotel my opinion changed however. The rooms were a lot smaller then the pictures showed. Our room did not have a balcony which upset me but we did arrive before our check int time so maybe that was the reasoning behind that. The jacuzzi and the gym were in tiny rooms and everytime I intended to go into either one it was crowded. They only gave us 3 towels.
Close to tourist spots Coming from the south must make a u-turn on busy street to enter parking lot.
Friendly staff, clean room, clean bathroom, pretty up to date, close to attractions. No personal valuables safe in room clean but extremely small fitness nook/room
La chambre n'était pas propre. , Il y avait des cheveux dans la douche des clients précédents et j'ai trouvé un cafard dans la chambre
La chambre était grande avec un beau lit king size et un bon lit queen size. La chambre était froide et le chauffage ne marchait pas très bien. Le quartier était un peu bruyant.
It was the only hotel in town that wasn't fully booked due to a convention happening at the same time as our visit. The room was bare minimum. There were no pillows, comforter for the sofa bed in the living room. I had to ask for at least the pillows, and the manager got a couple from a vacant room that was apparently a smoking room. Because as soon as I put my head on the pillow, I could smell the cigarette smoke in all it's glory. My wife actually refused to use the pillow. We had reserved a family suite, so there were actually two bathrooms, but there were no towels in one of them. The bathrooms were clean although didn't look like they were renovated in a while. I will not recommend this place to anyone and will avoid it in my future travels.
Le personnel est sympathique. La chambre était très grande. Très propre. Tout avait l'air neuf. Les jardins étaient géniaux, dont une piscine et un spa. Très belle salle de gym. On peut facilement aller à pied à plusieurs bons restaurants. Chaque fois que je vais à Anaheim je reviendrai ici. La chambre sentait un peu le renfermé lorsque je suis entré. Probablement parce que le jour avant il y avait une grande pluie et vent tempête. Rien de mal, je l'ai juste remarqué. Le stationnement libre-service pourrait être un cauchemar. Le parking était complet, mais j'ai eu de la chance, quand je suis arrivé il y avait quelqu'un près de la façade de l'hôtel qui partait.
Bien situé, bon rapport qualité/prix, services. Les lits étaient très bruyants, les oreillers étaient inconfortables
Le service est excellent et le personnel était très sympathique et gentil.
hotel bien situé et proche de Disney Land. La piscine est un plus pour les enfants. La qualité des 2 restaurants de l'hotel n'est pas trés bonne. L'acceuil du restaurant pour le petit dejeuner est médiocre.
L'emplacement était génial. Le jet de la douche pourrait être un peu rénovées.
Frais supplémentaires pour Internet
Cadre exceptionnel, personnel très sympathique.
La nouveauté de séjourner dans un hôtel bateau Le rapport qualité/prix, le personnel, la taille de la chambre, le parking, le manque de commodités à bord, les formalités à l'arrivée
Bonne qualité/prix, le fair de dormir sur le Queen Mary et très palisant. Les chambres sont simples mais confortables et propres. Breakfast agréable sur le pont du navire. Bonne situation, pas trop loin de la ville, des activités touristiques et des plages. Très belle vue depuis le bateau.
l'ambiance générale sur le "bateau"et la cabine. vraiment très sympathique et plein de nostalgie. suite à une contamination de l'eau, pas d'utilisation de l'eau durant notre séjour, à l'exception des toilettes....pas de douche.
Queen Mary est un hôtel fantastique : historique, beau et très bien situé ! On a vraiment hâte d'y retourner !!!
L'originalité du lieu.
Ambiance historique, Le mur de la salle de la douche s'effritait. Il semble que les chambres ne sont pas bien entretenues.
Cadre superbe bien restauré, on attendrait plus qu'il puisse quitter les quais.
le charme restitué intact du chic de l'entre-deux guerres. la localisation dans le port de Long Beach
C'est un hôtel cool et vieux paquebot de croisière. C'est une destination touristique à lui seul. Également, l'hôtel est vraiment tout près de l'héliport si vous prenez l'hélicoptère à Catalina. Dans l'ensemble, le bateau avait l'air vieux et peu fréquentées et crasseux. La salle de bains avait l'air un peu sale - peut-être seulement-âge et il y en avait disparu ampoules de certaines des installations dans la chambre. J'ai voulu celle-ci aussi comme si on remontait dans le temps, mais cela ne faisait pas trop l'expérience en semaine. Peut-être que les week-ends sont moins ?
I liked the location and have been getting a great price thru kayak. Although this weekend the price has doubled Nothing. It serves it's purpose
We checked in and went for dinner husband tried to pay he didn't have his card or ID the receptionist didn't give him back his card or Id . We confront the reception n he said speak to manager in the morning. My husband left early to work I stayed so at the time of check out they said my husband had to be there n they made a big deal I spoke to manager she said same thing so my husband called n they argued but she said she wud look into the situation n would call him back but she never called back . Also the noise of the freeway was too much
no hot water one day
very reasonable price, close to the interstate. Staff was very rude. Very upset that I would bother them by asking to check in while they were talking on their iphone. housekeeping never showed up. bed covers had holes in it. Room was just old and outdated.
I LIKED THE QUICK WAY THE STAFF SENT EXTRA TOWLES. GOOD PRICE FOR THE ROOM WASNT CRAZY ABOUT HAVING TO SHOW A COUPON BEFORE YOU WERE ALLOWED TO GET A PASTRY AND COFFEE
House keeping was done well. there was free breakfast and lobby computer was a bonus. i guess we got what we paid for. our room smelled of smoke and chlorine even though we dont smoke and didnt swim in the pool our entire stay. location too close to freeway and walls too thin. I would not pay more than 55 dollars a night
The bed was amazing. It was king size and it was perfect for myself, boyfriend and 5 year old son. I liked that there was a fridge and microwave. It was in handy since our visit was for Disneyland. It is only 10 mins away from Disneyland. I would recommend staying here. Towels were rough
Young couple from So Cal staying and attending the Pirates Dinner Adv. Basic motel. Was surprised with the price because at the time it was the same as others like Howard Johnson, Knights Inn, Travelodge, etc. especially for the location. Only stayed a night but it was a comfortable stay. Had a fridge, but no microwave or coffee pot which was fine for us and I don't believe it was in the description anyway. Breakfast consisted of cereal, juice, toast, & muffins. At check in the clerk said breakfast was served every morning but be honest for a Days inn I thought it would be a more...complete? breakfast option then what was listed. Anywho, if in the area again and price was the same I'd stay again. Nothing really to complain about.
THE LOCATION WAS GREAT RIGHT OFF THE FREEWAY WAS EASY TO GET AROUND AND THE ROOMS WHERE ALWAYS CLEAN NOTHING IT WAS A GOOD STAY
I've stayed there a few times and never had problems This time was put on a different side close to the restaurant next door and for 2 straight nights in a row the stupid place had Indian music blaring till passed 3 am could not sleep Also my door would close correctly and the ac barely worked Not sure if I'd go back
People are fun and helpful To short of stay
I pretty much LOVED everything about the Disneyland Hotel ... The hype is true We didn't get a discount with our Annual Passes
Traveled as a multi-generational family group. We greatly appreciated how soundproof this hotel is. Plenty of water pressure at the right temperature too. And enough elevators for minimal wait time. We could have used electrical outlets for cell phones at the bedside but this is a minor improvement suggestion.
Our stay was for our 30th wedding anniversary, and the hotel staff went out of their way to make us feel welcome, & special. Although the prices seem a little high for most people, our stay was very enjoyable. We will be returning in the future. The only negatives to our trip were the Disneyland Railroad, Haunted Mansion, and River Boats were closed. Also, I was looking for a Disneyland Railroad Engineer hat, but was only able to find a Conductor's hat.. Lastly, there were no hats for the Disneyland Monorail.
Love the themes and decor, and the perks that come with staying at a Disneyland resort hotel. The headboard that lights up and plays music (and serves as a great nightlight) is lovely. We had a room in the Adventure Tower facing Downtown Disney this time, and while we didn't care about the view (in this case, plants from the Adventure garden blocked pretty much anything we could see from the 2nd floor), what we didn't like was how loud the music was from Downtown Disney. We also learned that although we could only see a tiny amount of fireworks from Disneyland, we could hear all of them and they were pretty much as loud as they are when you're in the park. I'm still shocked that my kids slept through the music and fireworks that first night. On our third night, the older one was still awake when they started and used earplugs to get to sleep. The live music didn't stop until 10 pm even on weeknights, which meant we didn't get to enjoy the peace and quiet of the room (after being in the parks all day) until then. If you're not bothered by noise, it won't be a problem, but if you are, consider requesting a pool-view room.
Our room was great, and so was every cast member. I couldnt buy the throw pillow which was on each bed.
overall the pools + the room were OK no breakfast, not enough characters plqying with kids unless you make it at Goofy's
Le personnel est sympa. Bon rapport qualité/prix. La chambre était bien. Le petit déjeuner a besoin d'être amélioré. Il n'y avait plus de la fourche et du jus d'orange. Assez loin à pied du centre-ville Disney.
La chambre était propre Douche séparée et lavabo un avantage supplémentaire Le petit déjeuner compris était fantastique.
Le petit-déjeuner Prix Bien situé
Wifi fonctionnnant très mal, petit déjeuner mauvais et pas assez de place pour s'assoir dans la salle
La localisation de l'hôtel à proximité de Disneyland, du centre de Convention et des restaurants. Le petit-déjeuné est de qualité quelconque mais à volonté.
Le confort et le personnel
Close to theme park with early entrance Very noisy, staff unappreciative of guests, staff non responsive to complaints, room service quality is mediocre.
The room was very nice and the view was amazing. No complaints, we got a great deal and would stay here again.
I stayed at the Paradise Pier Hotel several times. I love how roomy it is and very relaxing! I like the view from the rooms...one side you can watch World of Color with the television playing the sounds for the show! We stay with a family of four, there is a sofa that turns into a bed. The toiletries are very nice!!! If you stay at a Disney property, you can use the special entrance from the Grand Californian. The Surfside Lounge is a bar/ snack shop you can warm up food (there is a microwave!) and pick up utensils (fork, knife, spoon or condiments). I personally like the vending machines on the ground floor..it is in a room by itself! PCH Grill is great during breakfast and looks fun at dinner time too! I whole hearted recommend staying here with everybody!! Upper level soda machines take only credit cards. Wish there was more food eateries.
The lobby was beautiful, the service was excellent, the location was perfect for visiting the parks and downtown Disney, and the room was big. While the room was large, it wasn't anything amazing for the price.
We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.
The children's water park was so much fun for the family. The room was clean ,bright, and comfy also Loved the free parking! No continental breakfast
The only thing i liked was the tv Almost everything was outdated. Didnt like much. The bedding felt so gross; as if had been sitting there for weeks acumulating dust. Then the room felt really moist, almost humid when we walked in. The bathroom looked like it was for an old person. It said I got a deal after paying $200, but it seemed like it was a $100 room. In the pictures it looked like a $300-$400 room.... Super disappointed.
clean. comfy bed no light switch to shut off deck light
Great location close to Disneyland - easy walk to the park. Had a room that looked across Harbor Blvd toward Disneyland. Had an AWESOME view of the fireworks. Staff was friendly, pool was clean, just wished there was a hot tub in the Garden pool, not just Castaway Cove, too many kids in it to be relaxing for an adult, pool hours just right. AC in the room. Wished frig was larger, really only had room for a meal/day in it for 3 people, couldn't imagine if we had more people - a bigger frig would really have been nice. Despite the things I'd change, it was still the BEST VACATION EVER! Our bathroom sink was quite sloped, things would roll off it. Wish the frig was larger and that there was a hot tub in the Garden Pool.
Water area Not worth the money. Pay the extra $20 and stay at the courtyard mariott next door.
Liked the room even though we booked something different
Very clean, friendly staff. Would stay again Nothing
Booed it after reading the reviews and was not disappointed. Staff was very friendly an the room was large. It was a short walk to Disneyland and our young children really enjoyed the water features.
This hotel was 10 minute walk to the gate. It was nice and easy even at night. The staff was nice and very efficient. The Castaway Lagoon was a fun was to spend the morning or afternoon. My 5 yr old twins had a blast. WiFi was horrible. Walls were thin. The people above us were so loud my kids had a hard time sleeping the last night. Cleaning crew left cart in hall starting at 8 in the morning was still there 1 pm and did not seem to have been moved nor was there anyone in any of the rooms cleaning
Close to Disneyland, has a little shop for miscellaneous things you may have forgot to pack and souvenirs, spray park keeps kids entertained for hours, loved to kids suite! No breakfast provided. A Continental breakfast would be great. No complimentary shuttle service either. Small refrigerators.
Outstanding personable staff, very well kept, a true classic like the park across the street. It is designed for family's with small children, and sometimes they get loose! Fortunately all were exhausted and and quiet by a reasonable time. Didn't really notice many, if any, teenagers.
Our stay at Howard Johnson Anaheim was excellent! Check in was super fast. We arrived early and they allowed us to pre-check-in, hold baggage, and hang out at poolside. Water features were excellent for the kids. While at Disneyland (which is only a short walk away) kids kept asking when we were going back to the hotel to the kid water playground. Staff was friendly and helpful. Not so much a didn't like, but more so a would've liked- it would be awesome if food and drinks were available at poolside and water playground.