Hôtels à Burlington

Points positifs: La chambre parfaite

Points négatifs: On entend très fort le voisin du dessus

Points positifs: C'est très propre, les gens sont accueillant avec le sourire, le petit déjeuner est bien, l’hôtel est bien placé dans un quartier ou il y a beaucoup de commerces a proximités, Burlington est très bien situé, tout près de Boston.

Points positifs: Friendly hotel. Comfortable beds and great breakfast.

Points négatifs: Tiny bath.

Points positifs: l'accueil téléphonique

Points négatifs: J'ai réservé 2 jours mais j'ai du annuler ma réservation dès le 1er jour. Si je comprends que la 1ère nuit me soit facturée, le gérant de l’hôtel avait le loisir de louer ma chambre à quelqu'un d'autre le jour suivant sans pour autant me la facturer.

Points positifs: Restaurants à coté Parking facile Hyper propre et moderne

Points positifs: Everything about this hotel was exceptional, from the lovely big room and bathroom to the thoughtful touches like the caramels in my room when I arrived. Thank you!

Points négatifs: Nothing - it was all perfect!

Points positifs: Personnel disponible et à l’écoute même si on ne parle pas bien l’anglais. Hyper propre.

Points négatifs: Peut-être la machine à glaçon bruyante proche de la chambre 213

Points positifs: L'air climatisé était super efficace. Et les lits était merveilleusement confortables. Le petit déjeuner aussi était de très bonne qualité, surtout pour un prix très abordable.

Points négatifs: J'aurais juste préféré une vraie douche a l'Italienne plutôt qu'une petite baignoire mais c'était quand même très bien. Et l'air climatisé faisait un petit bruit de temps en temps la nuit.

Points positifs: Le décor, le confort des chambres, le quartier, la machine à café Nespresso dans la chambre!

Points négatifs: Accueil froid

Points positifs: Tout ! Je conseil à tout le monde qui passe dans le coin....

Points négatifs: Rien tout était super !

Points positifs: C'était un très bon hôtel

Points négatifs: Je n'ai rien de négatif à dire ici

Points positifs: Location excellent for sightseeing and experiencing the city

Points positifs: La vue, la situation, le confort et le professionnalisme du personnel.

Points négatifs: Le supplément disproportionné pour un Chck out later.

Points positifs: View of the Harbor was amazing

Points négatifs: No

Points positifs: Tout: proprete, serviabilite, emplacement parfait pour visiter la ville, ou excursion en mer.

Points négatifs: Le petit dejeuner trop cher au point que nous n’avons pas ete. Apparemment qq chose comme minimum 24 dollars sans les boissons. Le cafe etant a 7 dollars. Bref, ca nous aurait fait 40 dollars + le service par personne. Dans le cadre d’un voyage de 3 semaines, en plus de tout le reste....nous avons prefere aller au Starbucks, juste a cote. Sachant que nous avons paye 2500 dollars pour 4 nuits...ca coute quoi de nous laisser manger une omelette et un croissant inclus dans le prix? Si nous avions prix le petit dej, nous serions arrive a 3000 dollars pour 4 nuits....exagere quelque soit l’endroit.

Points négatifs: Prix exhorbitant du petit déjeuner de qualité médiocre

Points positifs: Tout

Points négatifs: Rien tout est parfait

Points positifs: It was in a great location

Points positifs: Location and amenities. If we asked for it we got it. Yoga mat, ice, corkscrew, and maintenance. We had one of the newly renovated rooms which was really beautiful. Fantastic view into the harbour.

Points négatifs: Some of the new renovations were not checked thoroughly for functionality. Toilet ran and needed adjustment. The sliding door into the bathroom could not be opened or closed without significant effort. Maintenance could not fix it as the door is too heavy

Points positifs: The room was amazing. Huge and comfy room. Staff also were very welcoming and nice

Points négatifs: Although the harbor view was amazing, I did not like the surrounding area of the hotel

Points positifs: Super friendly staff , good location !! Very clean and relaxing hotel ! We loved our harbor view room !

Points positifs: Welcoming staff and helpful, clean and comfortable room facilities, quite hotel Great fitness room and swimming pool Close to downtown and butiful restaurants and shops.

Points négatifs: Nothing

Points positifs: Excellent location, friendly and helpful staff.

Points négatifs: AC vents need cleaning

Points positifs: Very clean and spacious

Points positifs: The staff was helpful, courteous and congenial - front desk, housekeeping staff and breakfast staff. Facilities were all convenient, clean and functional.. I used the laundry and it was great. We loved the decor and the quality and comfort of the furnishings. Breakfast was outstanding, especially the REAL oatmeal, the fresh fruit and yogurt selections and the healthy offerings for the hot food. May be the best complimentary breakfast we've ever experienced . Also, the showers were really great - size and quality. Nice work overall!

Points négatifs: Distance from Boston, but probably worth the effort.

Points positifs: A+ hotel. Good price. Comfortable bed. Very clean. Love staying here.

Points négatifs: 0 nothing

Points positifs: Excellent location, staff and facilities!

Points positifs: The room was spacious! The breakfast was really delicious. The pullout couch was springy, the king bed was a little firm, but I had a great night sleep.

Points positifs: Everything about the hotel and room.

Points négatifs: The room was amazing. Only thing I could say was the bed was to hard.

Points positifs: Very comfortable bed. Large bedroom and bathroom. Decent breakfast for American hotel.

Points négatifs: -

Points positifs: service complet, avec un pourboire compris bien pratique. Cela permet d'éviter un léger casse tête de voyage d'affaire. Etablissement très bien situé et très beaux locaux

Points négatifs: Chauffage non

Points négatifs: J'ai trouvé que les chambres étaient petites, en particulier pour une famille de quatre personnes.

Points positifs: C'était un super séjour. Nous avions un événement de Seaport au World Trade Centre. On y retournera à l'occasion

Points positifs: Tout était parfait! Le service était très bon, le petit déjeuner était délicieux ! La gym était bien.

Points négatifs: Nous avions 3 amis dans deux lits doubles. Quand j'ai réservé cet hôtel je n'ai même pas eu deux grands lits doubles.

Points positifs: L'hôtel est bien situé pour visiter Boston et arriver à notre croisière.

Points négatifs: la musique du Mariage était assourdissante et nous l'entendions du 6e étage. Vous devriez offrir du meilleur papier toilette et des kleenex.

Points positifs: Récemment rénové, salle de bains fantastique et douche

Points positifs: Et navette gratuite pour aller en centre-ville

Points positifs: Five star in every way! Location to North End, T, Resturants, great bar service at hotel, exceptional staff from doorman to housekeeping. Room was perfectly appointed, even a nite light in the bathroom!!!! Two mag mirrors in bath, lots of bright lighting

Points négatifs: Just didn't have more days to spend there.

Points positifs: Great location, spotlessly clean with a good range of facilities. Particularly liked its efforts to be more environmentally friendly.

Points positifs: Amazing location, walking distance to many attractions. Staff was very friendly and helpful. Would definitely stay here again.

Points positifs: A peaceful and very comfortable hotel.

Points négatifs: Waiting after the check in time for our second room to be allocated.

Points positifs: Very comfortable room , good location!

Points positifs: The location was excellent, staff very helpful and friendly

Points positifs: Everything! Clean, comfortable, great pool and fitness centre and an amazingly helpful and friendly staff.

Points négatifs: Nothing.

Points positifs: Location was convenient to what we wanted to do

Points positifs: Room was nice and quiet. Room service was fantastic. My orders had special requests and they got them right every time. Food arrived promptly.

Points négatifs: My garage card didn’t work first time. This happens often though.

Points positifs: Location is great. right next to the water and right next to the convention center!

Points positifs: Service was top notch and location was perfect

Points positifs: Le petit déjeuner pour le standing de l'hotel laisse vraiment à désirer,le premier matin était bien et nous etions servi par un monsieur Albanais qui a été très professionnel mais le lendemain à 8 heure du matin le beacon,les saucices,les oeufs étaient complètement froids,et pas de jus d'orange

Points négatifs: le petit déjeuner

Points positifs: Bien situé

Points négatifs: Les chambres sont un peu vieillottes

Points positifs: La gentillesse de tout le personnel

Points négatifs: Dernière fois où j'y ai séjourné ça a couté 75$ la nuit. Je sais que c'était il y a 30 ans. Je m'ennuie de Diamond Jim

Points positifs: Bien situé en plein centre de Boston, avec un service excellent. Le personnel est toujours prêt à répondre à vos besoins. Chambres spacieuses et confortables, superbe petit hôtel. Super restaurant.

Points positifs: Super service client. Le luxe d'un hôtel de charme, le confort de la maison.

Points positifs: Très bien situé, bon hotel. Ils devraient avoir une bouilloire dans la chambre.

Points positifs: Small classy hotel .. Comfy beds .. My favorite hotel to stay in Boston ..

Points positifs: Very positive and friendly staff.

Points positifs: Excellente literie. Délicieux petits déjeuners, personnel très agréable

Points positifs: Location was excellent. Hotel was beautiful, comfortable and very clean.

Points négatifs: Service in dining room was poor. The manager told me I was reading the menu incorrectly, then once I pointed it out to her, she acknowledged I was correct. Later came back to tell me that I should remember for future reference that what was printed on the menu was actually wrong and what she told me was right!

Points positifs: Situation en plein centre

Points positifs: The service was excellent. I arrived with a fever and without a voice. The staff immediately arranged complimentary tea with honey. It felt 'home, away from home'!

Points négatifs: All good.

Points positifs: L'emplacement en plein centre de Boston, à côté de Copley Square et à quelques minutes du parc, les Boston Commons. Magnifique, car on ne perd pas de temps à chercher ce qui vous intéresse.

Points négatifs: La forme du petit-déjeuner : Il faut commander les plats qui, quand ils vous sont apportés, sont trop copieux... Un buffet serait plus pratique. Ainsi, l'on pourrait se servir selon son appétit.

Points positifs: A classic. Excellent location, beautifully appointed. The staff is well trained and courteous.

Points négatifs: The bathroom of my standard room was miniscule

Points positifs: We had a pleasant experience up until 3 days after checking out we were charged an additional $646.02. We satisfied our bill of $1,269.26 (room and parking) in full upon our departure on Sunday, and woke up today on Wednesday (my husband and my 20th wedding anniversary) to find our bank contacting us that an additional charge from the Lenox Hotel was being processed and leaving us with .04 in our acct. Contacted the hotel immediately and the gentleman at the desk said our stay had been paid for in full and that this charge should not be there. He gave us the hotels accountant email and phone number and we promptly contacted Mike(the hotel accountant). We sent an email in the early morning and also followed up with a phone call later during the day and left a message on Mikes voicemail. We have not been contacted as of yet and our Anniversary dinner plans had to be cancelled because this mistake left our account with $0.04 in it. My husband and I are beyond aggravated and for this reason alone will never stay at this hotel again

Points négatifs: We had a pleasant experience up until 3 days after checking out we were charged an additional $646.02. We satisfied our bill of $1,269.26 (room and parking) in full upon our departure on Sunday, and woke up today on Wednesday (my husband and my 20th wedding anniversary) to find our bank contacting us that an additional charge from the Lenox Hotel was being processed and leaving us with .04 in our acct. Contacted the hotel immediately and the gentleman at the desk said our stay had been paid for in full and that this charge should not be there. He gave us the hotels accountant email and phone number and we promptly contacted Mike(the hotel accountant). We sent an email in the early morning and also followed up with a phone call later during the day and left a message on Mikes voicemail. We have not been contacted as of yet and our Anniversary dinner plans had to be cancelled because this mistake left our account with $0.04 in it. My husband and I are beyond aggravated and for this reason alone will never stay at this hotel again

Points positifs: The location is excellent. In the heart of BackBay, near the beautiful Newbury street, the parks and Copley place. The staff is friendly and helpful. the rooms are small but nice and well equipped. We also had dinner in the hotel's restaurant which was very good.

Points positifs: Location is great. Beds are super comfy. Staff are awesome. Would highly recommend!

Points négatifs: Bathroom is a bit small. No coffee maker or microwave in room. Would like access to complimentary tea / coffee for longer hours throughout the day (ends at 11:00 am)

Points positifs: The staff were very helpful and friendly.

Points négatifs: Room 419 heater did not work. It was freezing and engineering told us the the temperature was 75 degrees when it felt like 35 degrees. Heater was fixed after two hours; however, the heater was so loud, like an airplane engine.

Points négatifs: The gym is very small and needs a renovation.

Points positifs: Fabulous bedroom room beautifully decorated and spotlessly clean . Staff so friendly and attentive. Food delicious and bar area relaxed with a lovely atmosphere .

Points positifs: Emplacement excellent, deux beaux parcs juste en face, boutiques pas loin et prés des quartiers typiques de Boston. Petit déjeuner formidable dont les viennoiseries !!!! Nous avons testé le room service, c'était très bon, et le personnel très acceuillent.

Points négatifs: Nous n'avons pas eut la chambre que nous avions réservé , mais elle était similaire donc ok.

Points positifs: Staff very friendly

Points négatifs: First day we were out for 6 hours then returned to the room we had left and had to ask for the housekeeper to visit

Points positifs: Bed & pillows very comfortable! Staff very friendly! Great location!

Points négatifs: Service at Breakfast very slow even when not busy ! The Breakfast Tea was never Hot enough ! Would have liked separate Lounge !

Points positifs: Loved everything about staying at the Four Seasons Boston. The service was impeccable and they really made us feel "at home." My kids especially loved the welcome wagon and cookies and milk :) The hotel was clean, warm and inviting and I would absolutely stay there again. Highly recommend!

Points positifs: Bel hôtel pour mettre à jour l'espace. Très pratique comme emplacement. Bon prix

Points négatifs: La salle des murs était un peu jaunâtre, cela dit c'était propre.

Points négatifs: 45$ La nuit pour le parking est un peu trop. élimine la comparaison des prix d'autres hôtels.

Points positifs: Bien situé

Points négatifs: Bruyant

Points positifs: Bien situé

Points négatifs: Pas vrai lobby La chambre sentait le renfermé qualité du personnel inégale. Un petit-déjeuner continental gratuit mais il n'y a nulle part où s'asseoir et manger

Points positifs: Très bon personnel, chambres propres, modernes et très fonctionnelles. Le parking est vraiment très agréable, service voiturie ouvert 24 h/24.

Points positifs: Le personnel est génial Les équipements étaient bien Propre et confortable L'emplacement est génial On peut se garer facilement.

Points négatifs: Le parking, comme on pouvait s'y attendre, était cher Le bar n'était pas fini (devrait être achevé à l'été)

Points positifs: Très moderne et propre. Le personnel était très serviable et sympathique.

Points positifs: The staff was very accommodating after we explained our situation. They even allowed us late checkout. Great place

Points positifs: Good location Nice bedroom and bathroom Very comfortable bed and pillows Lovely towels Nice big TV with many local and international channels Complimentary hot drinks and fruits Nice displays of "The Who" and other rock bands memorabilia

Points négatifs: Reception desk looked cluttered Entrance area and lobby could be improved

Points positifs: I loved the record players in the room, the heated pool, the excellent service at the front desk, the delicious breakfast, the location, etc.

Points négatifs: NOTHING. This was one of the best hotel experiences I've had in years.

Points positifs: Nice friendly staff, vivid area that is music--focussed. Modern facilities and clean.

Points positifs: Nothing.

Points négatifs: Dreary halls. Staff mislead us, thinking we would receive a higher floor, if we checked back in an hour. We returned in 3 hours and still was placed on lobby floor. Road construction in front of hotel. Such a mess.

Points positifs: Le style vintage et la décoration de ce mieux motel transformé en bel hôtel original. Prestations de grande qualité avec personnel très agréable Possibilité d'écouter de la musique avec platine dans la chambre avec sélection de 33 tours. Chambres bien isolées du bruit Bar restaurant japonais attenant à l'hôtel proposant une excellente cuisine Bon petit déjeuner américain

Points négatifs: Bruyant extérieurement lors des matchs à Fenway park mais chambres bien isolées Accès métro un peu plus long et compliqué lors des matchs Café du petit déjeuner beaucoup trop léger mais présence d'une machine à café dans la chambre permettant de faire du café plus fort !

Points positifs: Location was good. Breakfast was ok. Not the best.

Points négatifs: Did not like breakfast included in rate.

Points positifs: The room was really comfortable and clean. I was impressed with the breakfast selection in the morning. The staff were very helpful and friendly. The record player and records in the room were a really nice touch. I would love to stay there again as I didn't get the chance to try the restaurant or the pool (which both looked amazing). The WiFi worked perfectly for me. Our room facing the stadium was really quiet and we got an undisturbed sleep every night.

Points négatifs: I considered the price to be a bit on the expensive side but I think that is typical of Boston.

Points positifs: Small funky hotel with very helpful and friendly staff and great facilities and good location.

Points négatifs: Nothing

Points positifs: L’hôtel est bien situé, à proximité de la rivière Charles. Les rives sont un super endroit pour ballades à pieds, vélo ou jogging. La déco est Top dans les moindres détails et le personnel sympathique, accueillant et disponible.

Points négatifs: La chambre devait être à proximité de la salle des machines de climatisation. Le bruit des machines était assez fort et dérangeant, surtout la nuit quand tout est calme. Le petit déjeuner pourrait être plus varié et plus riche.

Points positifs: Très bien placé pour visiter Boston et le staff était parfait

Points négatifs: Breakfast , il manque des mets salés

Points positifs: Je dirais plutôt motel qu’hôtel ! Mais hôtes charmants. Chambre correcte. Belle petite salle de bains toute rénovée.

Points négatifs: L’emplacement. Loin de tout moyen de transport. Le coût du parking exorbitant.

Points positifs: Merveilleux hôtel en centre-ville. Le service est impeccable.

Points négatifs: Le bar du lobby est un peu sombre. C'est dommage qu'il n'y a pas de plus belle vue.

Points négatifs: Réveil à deux heures du matin lié à du tapage nocturne dans une chambre proche. Pas de vue même du 6eme étage. Petit déjeuner modeste.

Points positifs: Bel hotel bien placé pour ceux qui veulent faire du shopping ( proches des artères commerçantes de luxe dans la zone de Black Bay ). Il faut compter une bonne demi-heure pour aller dans le centre historique de la ville. Hotel classique de la chaine Mandarin. Très belle salle de bain et excellent service.

Points négatifs: - Rapport qualité prix pas dingue - Pas idéalement placé par rapport aux activités culturelles principales ( ce n'est pas le centre historique de Boston). Mais bien placé dans l'absolu.

Points positifs: La chambre très belle , le lit superbe la salle de baigne magnifique

Points négatifs: Service ridicule . Attente du room service 3 heures . Le service bar mal organisé . Un service 2 étoiles max

Points positifs: Excellent. Well-cooked, every time.

Points négatifs: The price was a bit high...

Points positifs: Location, rooms, staff

Points positifs: Room size and decor.

Points négatifs: WiFi fiddly to use

Points positifs: Location and Staff were outstanding.

Points positifs: Everything

Points négatifs: Nothing

Points positifs: I prefer a richer buffet

Points négatifs: the rooms could be renovated

Points positifs: Très belle chambre avec un matelas extra ! Hôtel de luxe en plein cœur du centre-ville. Je vous conseille sans hésiter.

Points positifs: Hôtel chic, chambres très confortables et excellent service client.

Points négatifs: Il est difficile de trouver des choses que nous n'ayons pas aimé

Points positifs: Il est très bien situé, bien situé pour se rendre sur la plupart des attractions. Très poli et serviable

Points négatifs: Machine à faire des glaçons ne marchait pas, mais cela peut arriver.

Points positifs: Bien situé, propre, très joli décor chic, et le service est efficace

Points négatifs: Les chambres sont très spacieuses pour deux voyageurs avec sacs grande

Points positifs: Le personnel était très bien et l'hôtel flambant neuf et très beau

Points négatifs: Un peu cher

Points positifs: Love the bar in the lobby! The location of hotel was so perfect for all the places we wanted to see on foot! Loved our bedroom and was very quiet!

Points positifs: Great location and very helpful staff.

Points négatifs: Room service didn't start until 11am so in room breakfast not an option. Also no mini bar fridge in the room.

Points positifs: Lovely helpful staff. Gorgeous room. Large flat screen tv with internet Bose speaker Keurig coffee machine. The amazing smell in the bar/reception area. In the middle of town. Easy to get to from the airport on the rail system. £2.60 per journey.

Points négatifs: N/a

Points positifs: Cleanliness

Points négatifs: Reception, music too loud, bar location

Points négatifs: J’ai été victime à mon retour d’un prélèvement de 54,61 euros sans justification Or je n’avais rien consommé dans la chambre ( il n’y avait d’ailleurs pas de bar dans la chambre) et j’avais reçu une facture à mon départ de 0 euro Un autre couple qui voyageait dans ce même hôtel avec nous a eu la même mésaventure

Points positifs: Location, location, location. Easy to get to everything. We didn’t even need a car.

Points négatifs: For the price, room was small and cramped.

Points positifs: Great service from the minute we arrived Gabriel made us feel welcomed and special we will definitely be back!

Points positifs: This hotel was amazing, I would definitely stay here again! The location was perfect, the staff helpful and the room gorgeous.

Points positifs: Location. Very central. Perfect for our trip. Reception staff very helpful.

Points négatifs: Like most hotels in such prime central hotels the rooms are very small. Storage space very limited. Especially for two of us on a 4 night stay.

Points positifs: L emplacement est dans le quartier des boutiques en plein centre néanmoins calme Tout se fait à pied Séjour très agréable dans cette ville de Boston pleine de charme

Points négatifs: La literie est à améliorer

Points positifs: La localisation

Points négatifs: Petit déjeuner externalisé

Points positifs: L'hôtel est parfaitement bien situé. Les lits sont vraiment très confortables et nous étions dans une chambre très bien insonorisée. Nous reviendrons avec plaisir.

Points positifs: Le service client était excellent ! Très professionnel et attentionné. J'ai hâte d'y retourner !

Points négatifs: Je ne peux pas dire quoi que ce soit de négatif

Points positifs: The room was amazing! All the touches I expect in a high end hotel (robe, slippers, good mattress).

Points négatifs: That parking fee isn’t clearly specified anywhere, it’s great to get a deal on a hotel except when you have to pay an additional $44.00 (in my case that was a light fee). Also, hallways were noisy but it may have been due to a function.

Points positifs: Great location and staff were great. I received an unexpected bottle of wine at my door for my birthday.

Points négatifs: No

Points positifs: Excellent hotel. Room was just as good as expected and impeccably cleaned. All staff very helpful and friendly.

Points positifs: I loved the location of being on or near the waterfront. The Seaport is a beautiful location with plenty of activities during the day to take part in and the nightlife is equally active. Public transportation is easily accessible if needed.

Points négatifs: A bit pricy for a nights stay, but having had the experience and the proximity to the venue I was attending it was worth it.

Points positifs: Everything was good. The location is excellent - it's close to the old center and to the new Harborside development and the Institute of Contemporary Art. The staff were unfailingly friendly and helpful (we had a package coming in that they managed very smoothly). The room was a good size with a comfortable bed. The in house Rum Bar was fun and friendly.

Points négatifs: It wasn't cheap.

Points positifs: Great location. Walking distance to most sites.

Points positifs: The beds were very comfy and the room very clean. The location was excellent, on the water front. Lots of restaurants in the area. It was easy to get around and maneuver through Boston.

Points négatifs: We had to change our room due to hot water issues regarding plumbing. Also, someone charged drinks to our room from the bar, but it was taken care of after checking out. The fire station was right across the street, which you heard all day long, but we were still able to sleep well.

Points positifs: Personnel très accueillant et disponible

Points négatifs: Propreté discutable et chambre très mal placée juste au dessus d’une avancée du bâtiment bouchant la vue et chiffon sale sur cette avancée devant la fenêtre

Points positifs: Nice location easy to get around.

Points négatifs: This was a 5 star I have stayed at 4 star that I thought were equal.

Points positifs: It is a very good hotel.not more.

Points négatifs: Considaring the cost they could be more generous.Breakfast could be included. Some fruits in the room,a better coffee machine and bags.

Points positifs: Great staff

Points négatifs: Would have preferred to be closer to the city. Mirror in room for doing make up while bathroom is occupied.

Points positifs: Staff was soooo helpful and gracious Loved hotel staff especially!!

Points négatifs: Nothing

Points positifs: Endroit calme pour l'emplacement

Points positifs: Back Bay est très bien situé Le café dans le hall et la réception dans l'ensemble Mobilier de la chambre Salle

Points négatifs: Un service de voiturier très lent

Points positifs: Le personnel était très attentionné et toujours prêt à vous aider.

Points positifs: Tout était à quelques minutes à pied de l'hôtel. Le personnel était vraiment très gentil.

Points positifs: Location - easy to get everywhere!

Points négatifs: One of the headboards looked like it was damaged and I did not notice until I moved a pillow.

Points positifs: The location and staff were great

Points négatifs: The room was a bit dingy, there was a hair in the shower (not ours), and the quality of the food did not match the service or the price.

Points positifs: Clean rooms, comfortable beds (pillows!), lovely lounge and bar. Ryan at the front desk is wonderful!

Points positifs: The location was great and the staff were friendly. I was travelling with a friend and the desk agent asked with tact if we wanted two doubles instead of a queen bed, which we did. The staff also texted me to see how the stay was. I would definitely stay again. Oh and I loved the architecture and the interior design.

Points négatifs: le WiFi!!

Points positifs: Great location, great dining option and fun history being the former BPD headquarters.

Points positifs: Hotel was nice, upscale but def a long way to go for 5.

Points négatifs: Bathroom shower needed some TLC cleaning.

Points positifs: Comfortable and clean

Points négatifs: Room view was poor

Points positifs: service, staff

Points négatifs: rooms need renovation

Points positifs: Tout le monde est très serviable,avec un sourire

Points positifs: La qualité du personnel et de la chambre

Points négatifs: La qualité du personnel et de la chambre

Points positifs: Location, nice building and rooms

Points positifs: Le personnel de l'hôtel Langham a vraiment fait en sorte que nous nous sentions très à l'aise. La chambre était bien aménagée et les restaurants et le spa étaient super. Nous y retournerons certainement !

Points positifs: Le personnel était très sympa et chaleureux

Points négatifs: Vieux et délabré, surtout si l'on considère que le prix exorbitant

Points positifs: Le personnel est très serviable.

Points négatifs: Le prix du petit déjeuner.

Points positifs: Le hall d'entrée est très attrayant, le personnel est extrêmement personnalisé et professionnel.

Points négatifs: Les salles de bains et les serviettes n'étaient pas ce qu'un hôtel qui coûtait 700$ la nuit devrait offrir.

Points positifs: Excellent pour un séjour, mais les prix sont très élevés pour un voyage d'affaires.

Points positifs: The location was he best part of this hotel. Everything downtown was a short, safe walk (T stops, Fanuel Hall, Quincy Market). The room was small for the price but it was well kept. Everything was clean and staff was quick to respond to any requests we had.

Points négatifs: Our AC/Heater broke on our last day there so we had to move rooms because it could not be fixed that night. It kept making an awful buzzing noise every few seconds and would have made sleeping impossible. It was about 8:30 at night and it was really the last thing we wanted to do. Fortunately, they had another room available, and they told us it was an upgrade (it wasn’t), but it was still a process to have to pack all of our stuff up and move it. No discount was offered for the inconveniece. Otherwise the stay would have been perfect.

Points positifs: the friendly staff and beautiful reception areas

Points négatifs: faultless

Points positifs: The quality of service at the Langham is exceptional. I've never stayed in a hotel where the staff were universally excellent, the accommodations so truly comfortable, and so many lovely extras included. I stayed following an historic blizzard in Boston, and being in that space, so warmly greeted, every need considered -- I can't say enough about how wonderful this establishment is. I would stay again, every time I'm in Boston!

Points négatifs: Nothing.

Points positifs: Staff was great. Helpful and friendly. I stay here for work as a united airlines Capt on my Boston layover, and we are treated so well that I brought my wife up for a weekend stay .. We walked to Fanual Hall, and Aquarium.. Shopped. Went to a Red Sox -Yankees game ( Sox won

Points négatifs: A bit pricey. But hey .. Its downtown Boston

Points positifs: Clean, quiet, and relatively posh with ample room size. Luxury, but not high end luxury...hotel has good bones, but is older. Still a nice place to stay

Points négatifs: Modern amenities in rooms for technology not really available...no charging ports, limited plugs even near the desk. Also the restaurant was not open at 8:00 pm on a Tuesday, just the bar with a more limited menu.

Points positifs: Caprice Kimton habituelle. Beaucoup d'attention à vos besoins.

Points positifs: Vraiment différent des autres. Il y a beaucoup d'énergie positive, très propre, très confortable.

Points négatifs: N/A

Points positifs: La réception très sympathique, l'heure de l'apéritif, des vélos gratuit, grande chambre, bons lits.

Points négatifs: Je ne peux pas trouver quoi que ce soit.

Points positifs: La proximité à la rivière, adjacent au centre commercial. Pratique pour avoir un petit déjeuner pas trop cher - au pain Dunkin Donuts ...

Points négatifs: L'entretien ménager de la chambre est assez médiocre

Points positifs: Tout était parfait, j'ai apprécié chaque minute du séjour.

Points positifs: Difficile de faire mieux pour l'emplacement et le service était de très bonne qualité.

Points positifs: Tout. En commençant par la déco aux chambres confortables et se terminant par la nourriture étonnante.

Points positifs: Le mieux dormi de ma vie

Points positifs: Propre et accueillant

Points positifs: Peignoirs étaient une plus grande

Points positifs: Centre commercial juste à côté de l'hôtel

Points positifs: Le personnel est super, très belle chambre, j'y retournerais volontiers. Il y a quelques excellents restaurants à distance de marche. Le bar/restaurant de l'hôtel était très bien aussi.

Points positifs: Kim at the front desk helped make our birthday celebration even more fun.

Points positifs: I loved the location. Close to Boston Airport. Located along the Charles River there is a beautiful Bike and walk trail. They offer Bicycles and Kyaks to guests.

Points négatifs: Loved it

Points positifs: Excellent for our dog. Large grass area behind the Hotel

Points positifs: Cool vibe, comfortable room

Points positifs: it was an excellent hotel that treats its guests right. we love the Wine daily.

Points négatifs: no.. We loved this place!

Points positifs: Pillows excellent and bed comfy. Loved being able to adjust the AC

Points positifs: We discovered on the first day that they have cruiser bikes you can borrow. You can go from the hotel straight to a park and bike along the Charles! Staff was wonderful, so cheerful and helpful. Restaurant is delicious. Coffee is great, and as we were there in Oct, there was even some pumpkin simple syrup to add.

Points positifs: The location was excellent, very close to Harvard and MIT. The staff was so helpful and friendly, went out of their way to assist us. We hugely enjoyed the perks of Kimpton : the bicycles, the wine hour, and the polaroids. We loved it!

Points négatifs: It was excellent!

Points positifs: Most everything

Points positifs: I liked the hospitality of the employees and the location to the Charles.

Points négatifs: No

Points positifs: Un excellent service du voiturier.

Points négatifs: Le service au niveau du café. Pour un hôtel 4 étoiles ne pas avoir du café / the dans la chambre est dommage surtout que leur service soit disant gratuit dans le lobby s'arrête relativement tôt.

Points positifs: OUTSTANDING!!

Points négatifs: NOT A THING!!

Points positifs: Les chambres sont très bien avec une petite cuisine. Il y a beaucoup d'espace. Le personnel était excellent. Très sympa et serviable.

Points négatifs: Rien de négatif à signaler

Points positifs: The bed was lovely and the room had everything you needed for your stay. Would have been very happy to stay longer!

Points négatifs: We had a view of the multi storey car park, but then in that area it was all buildings so didn't expect much better.

Points positifs: Location

Points négatifs: Room not suited to hold 4 people. Money taken from our account without our knowledge or any accountability. Visa charges when debit card used, charges for unsecured wifi that were not disclosed and two amounts taken from our account without any info as to what they were for as no paperwork provided at checkout.

Points positifs: excellent location; spacious rooms; very stylish design; nice restaurants and coffee bars close-by; check-out until 12:00pm; several high-chairs available in breakfast room;

Points positifs: Super bien situé, l’endroit est vraiment magnifique. Nous étions avec 6 jeunes adultes, ils ont adoré l’hôtel.

Points positifs: Spacious rooms, clean, great breakfast

Points négatifs: Complimentary breakfast ends early during weekdays.

Points positifs: Loved having hot breakfast available everyday. Room was clean, bed was comfortable, and everybody on the staff was very friendly.

Points négatifs: Poor communication. Zero response to reservation issues. Front desk staff would only answer in corporate robo-speak

Points négatifs: Très bruyant. Des bruits de moteurs sans discontinuer... tout le temps. Certains assez fort pour faire vibrer les objets dans la suite.

Points positifs: Having a kitchen and having the room divided into sort of 2 rooms. The new/modern decor with old renovated building.

Points positifs: Il est bien situé et il y a une épicerie à proximité à 15 Minutes des magasins et restaurants Juste à côté de la station de métro

Points négatifs: Il n'y avait pas de bouilloire ni thé ou café dans la chambre Très lent le Wi-fi gratuit

Points négatifs: La pomme de douche aurait besoin d'être changée dans la chambre 410

Points positifs: Elle sentait bon et les gens sympa, la chambre, le fancieness

Points négatifs: Problèmes avec le paiement intégral par carte de crédit, apparemment ils ne sont pas acceptées. Cela devrait être noté lors de la réservation. Je n'ai pas eu une autre carte de credit ou argent assez. À la fin, elle a été fait, mais ce n'était pas nécessaire. Au moment de régler la note d'hôtel (749) on a dû attendre un peu. Il n'y avait pas de bureau

Points positifs: Room size Bed quality

Points négatifs: Staff at the reception Poor thermal insulation (cold room)

Points positifs: Room is well appointed and staff is friendly and accommodating

Points négatifs: The hotel advertises that the resort fee covers a coffee and fruits or pastry at Eastern Standard but eastern standard is consistently out of either fruit or pastry! The false advertising is a bit of a let down.

Points positifs: The Staff was amazing, so professional and helpful. Located near Fenway Park, not too far from historic hub. Public transportation was easy to access.

Points négatifs: Would have liked better token "on the go" breakfast option. No access to ice without housekeeping delivery.

Points positifs: We were upgraded to a suite, decorated in BU memorabilia. Given that my wife and I attended BC, that was ironically funny. The suite, however, was spacious and lovely.

Points négatifs: No criticism.

Points positifs: The Hotel Commonwealth is a great hotel, nice staff people who are always available to help you. The number one thing about this hotel is location location location. Kenmore station is literally right out the door, the green line can get you anywhere in the city in about 20 minutes. The rooms, even the more affordable ones are spacious. The beds are comfy with the swishy hotel pillows that everyone loves. The entire hotel is managed well, and the interiors are beautiful. I highly recommend room service after a long day of walking the city, the late night menu has some delicious bites at reasonable rates.

Points négatifs: Only things I would caution about this hotel, the free breakfast is a is simply a small pastry (if they have not run out) and a iced or hot coffee with milk and sugar. If you want a room with a view you need to pay more and call in advance to confirm you have been given a room with a view of the city or fenway park. Last draw back is parking. The valet is over 50$ a day. We checked in on a Friday and out on a Monday. We intentionally left and checked in the way we did to avoid paying extra for parking. In the end we were only charged for two overnights because we left early.

Points positifs: The hotel is beautiful and modern. Everyone was very helpful from the valet to the checkin staff. The room was spacious and clean. It has a very modern look for the Fenway area.

Points négatifs: The hotel was almost too modern. The hotel in very close to Fenway and that is why we chose this hotel. Unfortunately that is all it is really close to. They have a valet but this come with a steep parking fee.

Points positifs: It is a good location.

Points négatifs: apart from location I did not like anything else. I had the feeling that they are trying to charge me for everything and treat me as if I was going to run away without paying. Overall it was a very uncomfortable feeling. The room was large but very badly designed. The heating was like in the highway hotels - either working too much or not working. Way too expensive for it offers.

Points positifs: Your front desk staff's check in and check out process was exemplary! Thank you!

Points négatifs: Yes, the fact that we had to go to the Eastern Standard for a cup of coffee.

Points positifs: Nice rooms, lobby, staff, location.

Points négatifs: Expensive parking

Points positifs: Location... location ... location

Points négatifs: We had some maintenance noise early in the morning 2 days in a row ... hammering, drilling and banging notifies the front desk staff but was never follow up by a manager.

Points positifs: We drove from NJ and arrived before check-in. Our room was ready. The room was very spacious and nice. Having a smart TV in the room was a plus. It was within walking distance of all the sights we expected to visit. But be sure to have tour walking shoes.

Points négatifs: It was a 30 min walk from the Freedom Trail. Only two small free water bottles provided. Were charged $58 per day for valet parking. We only stayed 2 days.

Points positifs: Calme, agréable et confortable avec une déco sympa en lien avec le base ball et le Fenway Park tout proche. Au pied du métro et des bus, idéal pour se balader dans la ville et découvrir les nombreux campus universitaires.

Points négatifs: Un "complément" de 25$ par jour, annoncé uniquement à l'arrivée pour des services qui ne sont pas mentionnés sur le site...

Points positifs: Le personnel nous a permis de prendre la chambre de bonne heure. Son emplacement est excellent.

Points positifs: Le service de nettoyage était très bien

Points négatifs: Personnel de la réception chambre était démodée Payer la connexion internet sans fil Agents de sécurité au porte sont très intimidant

Points négatifs: Pour $575, ils pourraient au moins servir du café et un journal quotidien. La salle de bain était petite et datée.

Points positifs: fantastic location in the heart of Boston Harbor district. Many good restaurants and attractions within walking distance. Great views of the water and downtown.

Points négatifs: no

Points positifs: Location and facilities.

Points négatifs: Horrible Internet plan and room service requests. Housekeeping was fine.

Points positifs: location

Points négatifs: TV was broken KEURIG coffee maker broken

Points positifs: Location was perfect and the facilities were clean and comfortable! The staff was very helpful.

Points négatifs: I didn’t like that breakfast wasn’t included in your stay for the price you pay for the hotel. You are paying for location which is perfect and the views are gorgeous. They do have a star bucks in the lobby as well as the restaurant but still provide you with keurig coffee in the morning which is nice!

Points positifs: Location, staff, restaurant

Points positifs: The location was excellent. Walking distance to Little Italy and the Historic North End and the trolley stop is right outside the hotel as well as the dock for the Harbor Cruises.

Points négatifs: They had no parking available to guests at all. If you wanted to park in their lot it was valet only and $68 per night. I feel like you pay enough for the room that parking should be less than the other available lots that are close but it was not. This was not well advertised and when we pulled up to the hotel we had no idea what to do.

Points positifs: Location, view, cleanliness

Points positifs: Lovely building and room. Great location.

Points négatifs: Poor service in the restaurant with main course brought to the table when only halfway through starter. Bearing in mind the cost of the food (and $22 for a glass of wine) plus the fact that at the time there were only four tables occupied in the restaurant it was not the service that we expected, but the restaurant manager was not interested and said it was normal to serve food when “fresh” regardless of timing.

Points positifs: Nice room, good view and location. Staff were very helpful. Concierge Jeffrey was very helpful in obtaining our boarding passes since business center was closed for repairs.

Points négatifs: Had several instances where room keys didn't work in elevator or room entry. Room was hot, AC didn't seem to work the first night. Complimentary or more reasonably priced breakfast would have been nice considering we paid for 2 rooms. $29 per person

Points positifs: Lovely hotel and great location

Points négatifs: Very expensive breakfast and parking

Points négatifs: Our room was very very small and although we didn't want housekeeping early am housekeeping was declined we didn't get trash emptied and room service was not good.

Points positifs: Location perfect! Loved walking to aquarium and shops and restaurants at Quincy market and boat tours ! Hotel was clean. Room small but was fine to sleep 4, not much drawers no dresser, just two smalll drawers under tv. Pool small so too crowded

Points négatifs: Pool too small