Close to Beach/Boardwalk The chipping paint, the noise, overpriced, (spoke with others who paid $89.00!) not enough towels, kleenex on request only, no continental Breakfast as listed, that we knew of, room not available at check-in time, the photos on the website are deceiving. The rooms are not at all attractive! This motel needs work!
nothing The room was really dirty and was smelling really bad! Don't go there!!!!
Nice location was walking distance to the boardwalk abot a mile walk there, so we drove. The staff was polite and no deposit required. Has Smoking rooms, which is a major bonus, and pet ok. Well bring your own bedding, the room was kinda cleaned but questions on bedding, I used my own. The police patrol the motel which I wasn't bordered although crime may be high, not sure. Homeless people around because of a 711 store across the street, but again not bothered by, I wouldn't recommend this motel for kids, because there's no pool, alot of weed smoke and potheads, and rooms are small. But if you're going as a couple and not super picky its not bad. I've stayed here before was about the same.
There is nothing good in this motel. The room was noisy and very dirty. Strange spots on chairs and floor. Sheets and towel not well clean.
It was pretty gloomy and the TV could not get any reception so it made things pretty sad and long night.
Bed was too big for room so you couldn't even get to the bathroom without climbing over the web. Spent $180 which didn't included continental breakfast. Room only had two towels and one little bar of soap. I can't help but few ripped off.
The desk clerk was exceptionally cooperative in trying to get us a quieter room off the main street. The area was generally noisy and a little seedy. There were 2 women right outside our room on the 3rd floor at 3:00 a.m. talking loudly. The sink in the bathroom was not clean. It had a yellow sticky substance in it.
Nothing good to say about this place. Water pressure was bad, water temp. fluctuates, rooms are dirty, smell like cigarettes, out dated, place is falling apart, and service isn't that great either.
nothing dirty, broken plumbing, very run down, internet photos very deceiving,, I would not have stayed there after seeing room if I had any time to change hotels.
Not a good value for the money. It was very run down. Not at all what I expected for the money I paid.
Location was the only good aspect of this motel. Room was.small, dark and dingy, tape covering the holes in the door. No shades on lamps, noisey neighbors, bed wasn't comfortable. We would NEVER stay there again!!!!! DONT DO IT!!!!
Nothing U get what U pay for.
The Chaminade setting is fabulous. It is nestled in the mountains that overlook forest and the beautiful Monterey Bay. There are patios with tables that overlook these views. The breakfast buffet was a good value ($15-18) for the selections offered, especially considering the dining area overlooked both forest and ocean. There was an additional $25 per night resort fee required at check in, in addition to the price I paid through Kayak. I thought the resort fee was included in the listed Kayak price. Also, the rooms are basic, with no safe, microwave, or mini fridge.
The location and landscaping was really nice. The flowers around the property were really beautiful. The fitness center and nature walks are pleasant. The pool and cabanas were also pleasant for lounging. The reception area was tastefully arranged. The free coffee and tea in the gym lounge was also great. The interior decor of the room left much to be desired. The room felt dark and depressing, and the decor was really hideous and not welcoming. The signage around the property was also poor, so when I had a guest come to visit me, it took several minutes of providing directions before my guest was able to find my room. A basic sign saying "Rooms 700-1000 --->" would be incredibly helpful on such a large and sprawling property. The coffee provided in the Sunset restaurant was dreadful - the acrid, burnt taste could not be masked even with generous amounts of cream and sugar. Please fix this!
The rooms were out dated and you could hear everything from the rooms next to you to the rooms above you...honestly a super 8 motel probably has better sound proofing...The food was over priced and the pool was so dirty. I would never stay at this hotel again even if it was free.
The staff was guest and helpful, the property and facilities were nice. They upgraded us upon arrival. It was quite, peaceful and beautiful even with a wedding and other events happening. The only thing that lacked was the ability to get ice in the building, it would have been nice to have a microwave, and there wasn't a guest book that told about all of the amenities and where to access them.
Very pretty and peaceful setting. The staff is very professional and attentive. The location is perfect for my purpose, which was family business and staying out of the beach/resort fray closer to the water. No in-room coffee. You have to slog up to the separate building where the registration desk is located to get it. Form doesn't follow function with the new décor. Bedside lights shine straight into the face and aren't adjustable. The faux abacus headboard isn't comfortable to lean against. The look was probably a good idea on paper, but that's pretty much where it stops.
The Quality Inn Santa Cruz was a very nice and comfortable stay. The room and bathroom were very clean. The location is in the middle of town about a mile and a half or two from beach. Very safe location. There was a free breakfast, which was very good and another nice plus. The motel clerk and staff were very friendly and kind. I definitely would stay here again. I have nothing negative to say only wished it was a little closer to the beach.
Overall it was a good experience room was nice and clean a big plus. Parking is a bit tight.
The room was modern, clean, looked recently redone; the staff was helpful and unintrusive. Everything was the better than could have been wished for. Five stars doesn't do it justice!
Proche de la mer et du boardwalk Petit déjeuner dans le lobby, très peu de place
l'hotel est bien situe, proche de la mer et dans une rue relativement calme le petit dejeune se prend dans le piece de reception, trop petite pour cet usage: peu de sieges et de tables a disposition; impossible a plus de 6 personnes de dejeuner en meme temps
hotel a 400 m de la plage , chaise et table a disposition dans le jardinet hotel moyen ,clim bruyante , propreté tres moyenne,piscine sale.photos flatteuses.
Bon rapport qualité/prix pour cet hôtel. Les chambres sont calmes, la localisation est tout à fait bonne, à proximité du board walk. Le petit déjeuner continental est à la fois fourni et relativement varié.
Bien place par rapport au board walk et calme, mais sale et petit dejeuner continental mauvais
l'emplacement de l''hôtel idéal à 3 minutes de la plage, la piscine de l'Hotel, les chambres, l'accueil . la superbe côte à proximité de l'hôtel avec ses otaries et ... ses surfeurs extraordinaires.
Continental Breakfast had a lot of options and it was only a short drive from the hotel to sunset beach! Hot tub was closed for repair :( Only one elevator brought some wait time in the morning.
Safe parking, great breakfast!
Good location Noisy.
Very clean and quiet. Nice. Nothing.
The receptionist was really nice and had our room cleaned ASAP because we got to Santa Cruz early. The room was really nice and big and so was the bathroom. Some worker knocked on the door at 8am to drop the bill under the door, maybe the cleaning lady? But we had to do not disturb note on the door and thought it was kind of obnoxious.
It was convenient Breakfast is mediocre and charged for parking.
We took our daughter to UCSC and spent several nights at this hotel. It was very clean. The staff was very accommodating and professional. Although there is a best Western closer to UCSC we would stay at this one again. There is ample parking. It is in a nice area with lots of restaurants and grocery stores in the area. We really enjoyed our stay. Did not have any negatives.
The beds were super comfortable. Great parking,easy access to gym and pool area. Definitely will stay here again. Neighbors were a arguing late at nite. Luckily it was only a few minutes.
Cery nice but parking was limited Parking
This hotel is by no means a luxury hotel...however, I have stayed in room 119 twice and I love it. The bathroom is small but updated, same with the room. The linens were nice (though the beds could use a heavier blanket added). The complimentary bathroom supplies were of good quality and a nice touch. The location is great and it's decently quiet (though you can hear the footsteps of the person above you). I had called the hotel at 11am the day of my reservation; I requested room #119 and asked what was the earliest check-in time for that room. I was told that it should be ready by 12pm since it was empty, but it may take until 1:30pm at the latest. I told the girl on the phone that I would be arriving at around 1:30pm. I arrived to check-in at 2pm, my room was NOT ready and when I asked when it would be ready the rude and sloppy looking front desk girl turned around and spoke with some women that were sitting down in the breakfast dinning area. She then turned around and told me it would be ready at a little after 3pm; the ladies that had been sitting down got up and headed to clean my room... As I explained to her that I had called at 11am and was told it would be ready earlier, I had made an appointment around the time frame she had given me over the phone. She offered no apologies and gave me attitude when I request to go ahead and check-in so when I came back from my appointment that I could just go straight to the room. This is the 2nd time that I have stayed in this hotel...check-out time is at 12pm...and even if you ask the front desk for a wake-up call at 11:30am house-keeping will come and wake you up at 10am by knocking on your door. OR they won't even knock, but instead just open the door and walk in when you are in bed!!!!!! This happened to me this last time, she apologized but still to be woken up hours before you need to, and having some stranger barge into the room were you are sleeping make is mortifying!!!!!!!!!!!!!!!!!!!! WTF?! It is clear customer service training doesn't happen at this hotel...and unfortunately do to the rude front desk and the house-keeping barging in whenever they feel like it, I don't think I'll be back....which sucks, because I have to rent a room in SC about once a week and I like the cleanliness, location, price, and overall look of the room.
The location was great. Less than 10min walking distance to the beach and downtown area. Everything was clean: sheets, bathroom, floor etc. The room was way better than I expected. It was a little small, but it was just my boyfriend and I so it was perfect. I definitely would come back Check in is at 3. We got there 3:30 and the room still wasn't ready so the woman told us about 30min, so we just walked to get some beer. Come back 30min later, I asked if the room was ready and she said 10 more minutes. We're a patient couple so it was whatever, but I can see where that could be aggravating.
La proximité de la plage et du centre ville. Les conseils donnés à l'accueil concernant les restau et bars sympas. Déco de la chambre classique mais récente et de bon goût. Le petit déjeuner : peu de choix, espace minime à l'accueil mais possibilité de prendre un plateau en chambre ou sur la terrasse. Wifi pas très performant.
Enjoyed the TV Water on the floor of the living area and I had to clean it up as "Staff" couldn't get it right.Shower head was clogged with calcium build up. Shower curtain had large hole on shower head side allowing water on the floor and toilet when we showered. Parking lot was being sealed with hot tar so the smell permeated the area.
Staff helped us out tremendously in properly accommodating our group. The hotel was convenient. We reserved 2 rooms for 3 people, but the rooms were really for 2 people. How could 3 adults sleep in 1 king sized bed. I assumed that the reservations took that 3 people were staying per room, and I was expecting a soft bed. Luckily, the staff was able to move one of us to the only available room with a sofa bed. My wife and daughter slept in the one king bed, but I felt we shouldn't have.
Room was dirty. Fridge didn't work. Woke up at 6 to the owners kid playing tee ball right outside my door, with the grandpa sitting on his chair outside our window.
Location was good, staff was friendly. Comfy bed and pillows. Parking was real tight. Mustard on the ceiling, blood or something on the back of bathroom door. Carpet really dirty. Wi-Fi really really slow
The TV lineup was okay The towels for the shower were literally two different colors. Off white and not so off-white. There was a silver fork in the air vent of my air conditioner. Room was generally Dusty and stuffy
super bonne localisation, à 15 minutes de la plage un peu vieillot et tristounet
j'ai aimé le petit balcon,la sécurité des chambres,obligé d'introduire la carte de la chambre pour accéder à l'ascenceur et à l'escalier,j'ai aimé le petit déjeuné continental,café,pain de mie grillé,céreales... je n'ai pas aimé,le chauffage imposé alors que nous somme au mois d'aout,obligé d'ouvrir la seule fenetre la nuit,alors que celle ci donne sur la rue avec beaucoup de circulation.je n'ai pas aimé les fourmis dans la salle de douche...je n'ai pas trouvé cet hotel bien placé.pour 10 US de + nous avions 1 hotel pleins centre.
A peu près la seule chose que nous avons aimée, c'est la proximité du Centre-Ville. L'hôtel est situé a un carrefour de deux rues bruyantes. Le tapis est à remplacer parce que pas très propre. Mobilier désuet, toute la pièce a besoin d'être rafraichie, par de la peinture et un mobilier plus récent.
proximité de la plage et du centre ville proximité de la route.
L'avantage de cet hotel est bien entendu sa situation géographique à quelques pas du Boardwalk ! Les murs sont très fins et nous avons pu entendre la dispute de nos voisins de minuit à 5h du matin durant les deux nuits !!!
bonne situation, aspect extérieur des bâtiments et piscine vraiment utilisable (contrairement à d'autres motels) Le petit déjeuner n'est pas un argument de vente...il n'y a que des corn flakes et du jus d'orange/café. chambre sombre ou la moitié des lampes n'avaient pas d'ampoules....
Walking distance to Boardwalk, downtown and Pier Bathroom small and the recent remodel had over spray everywhere making it look "not" clean.
We were very close to the boardwalk and downtown. I wasnt to fond of the service. The rooms were also very small and not that comfortable for the price. It was over priced for sure.
The location, and the office person was really nice. The cleanliness was poor. The walls were dirty and the carpet was really stained.
The location The hotel employee who checked me in could hardly speak English properly and had a hard time processing my reservation. He also started shouting at other guests. At least the room was kind of ok, as long as you don't expect much.
Comfortable bed. Bathroom, parking, it just felt dirty. No breakfast
I loved the location!! Pretty much a block away from the beach. I loved that I could hear waves at night while I slept with window open. Awesome price. Room was clean. Kind of smelled of cigarettes :d but got used to it quick. Nothing some Febreeze can't fix. Check-in/check-out was fast and easy. Free parking/wi-fi available. The only thing that had caught me off guard was a fee for having extra people stay in the room. Even though the room was meant to sleep at least 4. I had a reservation for 2 ppl/2 queen size beds. There wasn't any warning about the fee on the website. So, I arrived with three friends and the clerk told me there was a $15 charge per extra person. Bummer.
The location is excellent--right by coconut grove. Check in was a breeze, the staff was cordial. Smell of the room. Other guests were very noisy, drug paraphernalia found outside of the room in am as we were leaving for breakfast.
The location was excellent and it had a very 50s beach ambience It had no coffee pot or air conditioner in the room. And little breakfast didn't start serving till 830
Fridge and telephone did not work.
The location was very close to the beach Service was poor checking in took ages, I hed to go back to the checkin desk on three different occasions to get my room card to work
Close to the beach.. When I first walked in the room there were peoples things eveywhere. Apparently the people staying there before checked out but left there stuff in the room. Had to wait an hour till the room was cleaned. The room smelled bad. There was no remote for the tv. The carpet was extremely dirty. There was no ac. Which is fine but the windows had no screens on them and someone could just reach in grab something from that window.
Les chambres ont l'air complètement refaite récemment. Les chambres étaient propres. Le personnel était sympa. Le petit déjeuner était bon pour un petit déjeuner gratuit. Je reviendrais dans cet hôtel sans hésiter. Parking est petit si vous prenez une voiture grande. Il y a beaucoup de bruits de circulation
Location, parking and price. Love it all !!!!!
Basic amenities. Good price. Great location. Internet was terrible.
I loved that there was a breakfast bar. And the beach is right out the door. The bed was comfy, but the pillows were not . And the rooms could be a bit more modern. But overall I would definitely stay there again. The staff was super nice, and always helpful with us. The pictures in the rooms were of flowers, they should be ocean pics. The pillows in our room in were lumpy.
Great Location. Nice staff. Clean rooms. Bed was a bit worn
This place was very close to the boardwalk and liked that it was so easy to find. Very clean and bill at the front desk was very friendly the breakfast was ok. This place was affordable considering we stayed during a week day I would definitely stay again. Limited parking in the garage but it was free parking.
Across from the beach. Continental breakfast. The Inn was dirty and not kept up. The pillows where misshapen from age, I slep with a shirt over it so my face was not on it. It was across from the beach. I feel the cost of the Inn I paid for parking.Because that was all that was worth talking about. I will not stay there again.Lucky we did not stay long.
I like my bed to be firm and the one I had perfect. The location is the winner especially if you have children and you want to be close to the beach Boardwalk! The room was just basic and a little small but did the job. I would stay again just for the location alone. Breakfast was minimal, room was a little to bright at night, noise from streets,
The hot breakfast was decent. First room had a extremely noisy refrigerator and a screaming baby next door. Front desk said I could unplug the fridge, but I couldn't. I needed the fridge for medicine. I was then offered ear plugs. Really earplugs? I have never heard of such a thing. Bed was too soft elevator setup was ridiculous. One elevator will take you part way up and then you have to walk down two corridors to get to the second elevator to get to the higher floors.
Location was good for our drive up the coast. Nice woodland view location, good meals and a great breakfast. Service was poor
Beds Kind of hard to get around the work being done-need maps!
The house staff was very good; the rooms, bed, pillows were very comfortable.
The hotel is away from the town in a quiet location with good facilities including outdoor heated swimming pool and plenty of free parking.
Friendly staff. Great food at the restaurant. Lively bar area. Bed was very comfortable. The room was clean and neat. Light and exhaust in bathroom were not working the first night of stay. It took two visits to front desk the next day to have it fixed.
Yes. The ice machine was very loud outside of our room. I specifically asked for a quiet room.
The hotel itself is very pretty. Love that the windows in the rooms open all the way! Service, especially in the bar and rrestaurant were very slow and not attentive. We had one meal that was good with great service but the other two, especially breakfast were extremely slow. We weren't asked if we would like a drink even!
Nice and clean..pool was open in warm at the end of October. Breakfast didn't start until 7am, may have been because it was a Sat? Also, the coffee in the lobby wasn't out until 7. Needed it after flying in from NY. Very minor complaints.
The owners were very sweet and hospitable. The room was very dated, but still comfortable. Loved seeing the ocean through the sliding glass door! Great location for walking to downtown Santa Cruz or the Boardwalk. If you have noisy guests staying anywhere else in the hotel (like we did), their noise will echo. We made sure to sleep with the bathroom fan on to help drown out some of the noise. I'll mention again that pretty much everythign in the room is extremely dated, from the bathroom to the bed covers, but everything is functional.