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It's like staying at a 5 star hotel, at a 3 star price range.
Pool and cleanliness ...and good food Requested a specific room days before but not granted though had book twice for 3-4 days stay still stuck in an unwanted room
Staff was very helpful & polite!! Had to change rooms 3 times because of bad Air-conditioners!! Other wise clean rooms!poe
great location.spacious rooms.price is just right. The breakfast buffet was ok but it could have been better.
Marco Polo est agréablement placé et offre une vue panoramique sur la région de Cebu. La piscine et le jardin sont très agréables à fréquenter. J'aurais aimé pouvoir ouvrir ma fenêtre. Comme dans beaucoup d'hôtels en Asie, les fenêtres sont condamnées pour de soit-disantes mesures de sécurité, même lorsqu'il y a un balcon à disposition ! C'est ridicule !
La chambre était super. La piscine est très belle. Trop cher à 50 $ par nuit. La plage avait l'air d'un chantier abandonné. Des ordures et matériaux de construction partout. On aurait dit que personne n'y était allé depuis des mois. Le personnel ne savait pas que c'était aussi critique, jusqu'à ce que je les y emmène. Le menu était très limité et ce n'était pas bon.
J'adore le choix du petit-déjeuner buffet. Je reviendrai certainement séjourner encore dans cet hôtel. J'ai beaucoup apprécié le fait que le personnel était très gentil et serviable. Les verres à eau et jus verres étaient trop petits. Nous avons dû rester debout pour profiter davantage des boissons. Les verres étaient aux alentours de 6 oz.
Clean and comfortable, luxurious and the food and staff were great
They charged us 1.5k just for a fucking stain (poster color) in some of our bed linens.
Love the hotel staff - very courteous and helpful. Service was exemplary! The rooftop bar was a pleasant surprise - what a view! Being on my own, I felt secure with the hotel's security (you can only access the floor of your room), and they announce visitors and callers beforehand. This should be done by all hotels. The spotty Wi-Fi in my hotel room. I had to sit by the window to find that "sweet spot." The individual userid and passwords to access Wi-Fi from different equipment could be improved.
Breakfast was great ! Roof top restaurant and bar was amazing along with the entertainment !! Traffic can be congested at certain times, however the hotel is conveniently close to almost all shops and restaurants
choice of international buffet being in centre of city and next to shopping complex use of own nurse at hotel very good as i had a bite that needed dressing no hairdresser at hotel so had to go to shopping complex
Good and warm services by the staff The pool is just too small.
Friendly, clean and reasonably priced hotel.
Location convenient to mall and restuarants No cheap
it is very convenient for shopping. the room is a disappointment, the bathroom is dirty and blood stains on the duvet.
convenient, easy , good service, the pool side music every night was a bit too much, and sometimes it goes on for later, and if I need an early rest, it is out of the question. However, the hotel charges more than the bokking rate via your company. via the net as guarnetee.
I like the bed a lot
the hotel room was high standard and did not disappoint. Its is a very busy place with high volumes of people visiting the other facilities here. This makes for long waits for lifts for example and an air of great busyness around reception that makes familiarity or feeling at home as a guest hard. There were facilities scattered around the two tower complex but there seem to be a membership system that takes getting used to in order to use them.
friendly staff and nice view elevator queing
Too bad elevators, slow and just two for two many guests. To much noise from street traffic.
The panoramic view of Cebu City from the 38th floor. Lobby is too small. No quiet place to sit.
friendly staff Room was dirty, mold in CR. Had to pay for pool towels, no guard in the front of hotel to direct entrance to between towers. High 4 star price, but the hotel was more 2 star quality.
Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!! Very ugly hotel!!! Incredeble high prices!!! Most dirty beach in Philippines!!!
Hotel is good, but it just opened, so there are some drawbacks. But I think that in a short time to fix them. On the territory of absolutely no waste basket, the water in the shower goes bad. Otherwise, great, new hotel.
Free WiFi and it's fast, looks like 4Mbps at least The toilet paper - they should put in a new roll for every new guest. Or they can put in extra roll if it's halfway empty/full. I had to call Housekeeping twice before I had the toilet paper.
Price, location, and friendly and very helpful staff Nothing. One shouldn’t complain too much since this is a budget hotel in the first place.
It was convenient in the city, and had parking. Maintenance issues. First room had broken TV and Shower. Switched to a new room where I couldn't access the Hotel WiFi as it was too far from the router. Insane.
The hotel staff are good, as always.
The bed was comfortable. No hot water for first two days. Construction on adjoining building that wasn't listed in the website...noise would have been a factor in deciding not to stay at this hotel.
friendly staff and helpful. while the buffett was ok I did not think it was worth the extra 298 php
The Castle Peak Hotel in Cebu offers affordable accommodations for budget conscious travelers. The location, though not perfect is very accessible to Cebu's main shopping area and business district. Buffet breakfast is worth the price too. They really need to give this hotel a real good scrubbing! It's dirty, the room needs renovation, and they need to improve the bathroom's water pressure and heating system. Wifi signal is weak.