Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
séjour agréable. Hôtel proche du centre ville et le long des canaux. Piscine sympa et petit déjeuner anglais copieux et de bonne qualité. Grosse structure.
Proxilité centre ville Chaleur, pas de circvulation d'air, pas de clim
Près du centre ville Chambre familiale petite canapé lit déplié pour les enfants pas toujours confortable nous étions chargés et la chambre était au bout d'innombrables couloirs
Quality much like all in chain but staff very friendly and efficient, keen to please Nothing
The hotel was kept to a very high standard and we were pleased with every aspect of it
the room was very noisey
to pay for carparking in there carpark when you have paid them over £300 to stay for to nights
There was an air of unobtrusive efficiency Many of the breakfast plates were dirty!
nothing. did not like my stay at the hotel at all,to start with no room left in parking,the shower in our room was not good,the bar staff where not very nice and very expensive for what it is .will not be returning.
the way 2 staff chatted with a guest whilst others were waiting to be served. came accross as quite rude
location of hotel breakfast on saturday was poor - not enough food,poor service. had to sort ourselves out and after requesting items still did not gwet them. have filled in complaint to hotel as above
Comfort of room.
Très beau complexe hotelier. Personnel à l'accueil digne de ce genre d'établissement: aimable et réactif: bravo! Chambre à la déco soignée, grande SDB. Restaurant excellent, le meilleur de mon séjour d'une douzaine de jours à travers l'Angleterre. Chambre triple qui manque d'un peu plus d'espace. Manque de quelques étagères ou meubles pour poser ses affaires perso dans la SDB pourtant très grande. Chambre un peu bruyante; nous étions du côté gare.
j ai remanqué qu il n'y avait pas de rampe d'accés, je n'ai peut être pas vu.
Juste en face de la gare mais pas assez proche du centre. Il y a une navette gratuite qui va en centre ville, ca c'est tres bien. Insonorisation de la chambre catastrophique... et en plus des travaux donc aucune chance de faire une grasse matinee.
Très bien situé près du centre ville et à côté de la gare. Bel immeuble et belle décoration traditionnelle dans les salles de réception. Chambres grandes et confortables. J'avais la vue sur le parking qui n'est pas la plus agréable.
Excellent room.Breakfast very good Trying to get in was difficult as was parking
Modern Friendly staff, the decor in exec room superb, minimalist and cool, next time will eat there, but a good hotel
Comfortables beds Reception area too dark
The room we stayed in was very nice, very big and modern styling. The staff were very helpful and there was always somebody on reception if you needed them. The car park is alittle bit tight to drive around and the pillows were hard but there only little things to worry about.
Very good location for shopping and to visit Michael Caines Restaurant Our original room was noisy, however the hotel were very good about changing room. The Michael Caines restaurant was cold and noisy from the Champagne bar next door. The food was excellent
Central location, new and modern Poor breakfast, pricey and limited parking
Excellent location - 2 minute walk to the city centre. Room was amazing value for money - standard room would have been the equivalent to a luxury room in many hotels. Breakfast was delivered to our room free of charge. Will definitely stay there again.
close to city with comfortable rooms excellent parking and a fantastic michael caine restaurant . staff very polite and helpful
Willingness of staff to do extras - order taxis, keep suitcases etc
The location was ideal for shopping, short walk to the centre although quite steep if anyone is infirm the inconsideration of other hotel guests who have been out for the night and come back in the middle of the night along corridors being very loud and banging doors, perhaps a notice on all lifts and landing doors saying quiete please think of other guests !!!
The locality and the car parking facility. None
Parking facilities and location to town center
Comfortable, clean rooms for a few hours sleep. Basic but exactly what would be required of a crash-pad. Only food available is breakfast. If you're hungry at any other time you only have a vending machine.
clean rooms,helpful staff,free parking. breakfast a bit of a free for all.
Excellent location to celebrate my friends 40th birthday Some contents were stolen from the boot of my car whilst in the car park
Good value for money and very close to the town centre, ideal and convenient for Christmas shopping. The cook food for breakfast was very limited, just scrambled egg and sausages.
Convenient to town centre Bed Mattress needs changing Hollow in middle.!!!!!!!!!!!
The welcome on arrival at reception. The quality of the Wi-Fi Broadband in the rooms and lobby. The no-nonsense breakfast fare. Lining up for the various breakfast items was a bit unorganised and free-for-all.
Très bon accueil du personnel, les chambres sont très propres et le déjeuner correct. Le plus: The Pied Bull est situé en plein coeur de Chester, donc tous les magasins sont accessibles à pied. La gare routière est également juste à côté. Les lits pourraient être plus confortables.
Accueil très sympathique. Wifi gratuit dans la chambre, taverne historique, très bien situé. Petit déjeuner pauvre : pas de fruits, pas de yaourt, pas de confiture, que des toasts (pas de choix de pains), pas de choix de thé (mais oeufs, bacon, beans, tomatoes, sausage)
Hotel très bien situé,dans une auberge datant du 16°siècle;personnel très accueillant.Bonne cuisine.
la situation de l'hotel est excellente
le petit déjeuner anglais est très bien avec des produits bio et de la campagne environante les lits sont mal faits et les draps ne sont pas changés même 4 nuits consécutives
Notre chambre était propre et globalement confortable. L'accueil de bonne qualité et pas envahissant. La situation (qui nous l'avait fait choisir) très pratique. Il est impossible de vider une valise car il n'y a pas de quoi ranger des effets autres que ceux nécessitants une penderie. Le supplément pour règlement par carte bancaire n'est pas annoncé avant qu'on ne paye sa note (et son montant relativement modeste n'explique en rien qu'on ne l'inclue pas dans le prix ou qu'on ne parle pas: cela n'influencerait ne rien le choix d'hôtel, c'est juste désagréable).
Lovely room with twin baths and very comfy bed. Staff very pleasant. My dinner in the restaurant was the smallest main course I have ever been served . It was appalling, I would not have the nerve to send something out so small if I were a chef-not good value for money . At a guess, I would say they are using one fish to get 4-6 portions. I didn't want to make a fuss and complain on the night as it was our wedding anniversary! I do feel that for the price of the room that breakfast should be included. We realised that it was not but because we wanted to stay at that hotel we decided to book anyway.
The quirkiness of the room Having to pay for breakfast on top of pricey room. We needed early breakfast so we could leave at 8am and this could not be accomadated. Earliest they could do was 8am - bit dissapointed about this as is was a birthday treat for my partner,
The central position / excellent shower No wardrobe
both luxury of room and wonderful meal a little expensive but not too bad
The design, layout, quality and fixtures in the room and venue too. The dim lighting within the whole venue. More light is needed espescially over mirrors (for ladies applying makeup).
Au restaurant de l'hôtel, même si le nombre d'employés était nettement insuffisant, j'ai bénéficié d'un service courtois et rapide. Chapeau à la serveuse. La connection internet n'a pas fonctionné pendant 2 jours. Heureusement l'hôtel ne m'a pas chargé de frais. Cet hôtel est malheureusement au milieu de nulle part. Pas très pratique lorsqu'on voyage sans auto.
Chambre confortable trés bel équipement de loisir (piscine, spa, salle de sport )
Only issue was the the internet was down for the first 2 days. We booked here specifically for this as we work while travelling and this was a problem for us.
Very pleasant surroundings. Nice food, comfortable clean room No, except that its a little confusing when you arrive to know where to find the reception area. We were charged for someone else's meals and stay instead of our own, however this rectified speedily oncec it was pointed out.
beautiful setting & lovely rooms, furnished to the highest standard
Very friendly staff and good food. Lovely location. The room we were initially shown to had not been cleaned or made up. However, we were immediately upgraded to an executive room as recompense, so no real complaint there.
The staff, the setting, the meals were all excellent. Nice to have my dog able to join us in the hotel. I have no faults to find at all with the hotel
The ambience of the bar / lounge area. There was no where to relax after dinner as all areas were taken over by tables. Because of the wooden floors, it is noisy if you are located on teh ground floor. Carpets in the upstairs rooms would help.
pleasant and friendly staff,clean and cosy room with amazing views
Friendliness, excellent food and superb surroundings.
We enjoyed the food and the rooms and thecountryarea, we weren't too impressed with the narrow roads for our big rental car. All told we all thoroughly enjoyed our stay
The rooms were lovely; really well decorated and very clean The complimentary breakfast was not very generous
lit confortable ,espace de la chambre/suite ,produits de toilette offerts,très bonne nourriture au pub de l'hôtel le bruit :cet hôtel résonne terriblement :le premier jour ,étant au rez de chaussée dans un passage ,j'ai entendu des gens passer ,rire et parler jusqu'à très tard dans la nuit ;de plus j'entendais parfaitement les personnes dans la chambre au dessus se déplacer ,ainsi que les autres personnes allant et venant dans le couloir qui longe toutes les chambres des étages (bruit des pas ,des enfants qui couraient etc) ,les portes se fermant en les claquant ,on les entendait constamment ,le samedi soir ,l'hotel était complet !
Superbes equipements pour le spa et la salle de sport, inattendus. Beaucoup de charme, très anglais, pub avec un bon choix de boissons et de petits plats
golf course in good condition cheap rates , friendly staff, good clean rooms food well below expectation,bar prices a rip off
The setting is magnificentand the hotel is very comfortable. Nothing really stands our. A couple of lights in the room were not working, but no big deal!!! We attended a charity ball on the Friday night. Food was delicious but service a bit slow we felt.
Totally relaxing break in a beautiful location. Really lovely family room with the most comfortable beds. I travelled with my grandchildren aged 10 and 13 but if we sat in the bar, we were not approached by the bar staff although others were well looked after. I had to go to the bar to order drinks. Was this because of the children??
stayed at the hotel for a wedding the event, it ran very smoothly and all staff were very helpful. The overall ambiance of the facilities and the quality of the food was excellent.
unfortunately, I injured myself on the bed in our room 421 there were 2 small pins sticking out of the headboard which were very sharp and as I reached for the lamp switch it cut the back of my hand, I reported it to the front desk whilst checking out.
Clean and spacious Nothing
The hotel was set in beautiful surroundings with a full range of facilities. Although most came with a cost, we made much use of the swimming pool, which was free. The staff were really helpful, the food was delicious and the whole hotel was clean and tidy. Myself and my partner are already planning our next trip as we were only there for one night and this was not enough time to enjoy the resort to its full potential. The only minor issue we had is that it was difficult to get prices for any of the activities at the resort.
Everything about Carden Park is spot on! Lovely comfortable bedrooms and the spa is so relaxing. All the staff very helpful. Location perfect. Breakfast seemed a little hectic and could do with being more organised
Excellent rooms and comfortable accomodation, perfect for an overnight stay when en route. Friendly and welcoming staff add to the experience. The hotel's location off any major road and within a magnificent golf course setting ensures peace and quiet and a good night's sleep for those traveling. Our only criticism was the cost of meals in the brasserie. £24.50 for a lamb main course to which side courses must be added is unreasonable. If we stay at the Carden in future it would be cheaper to eat in Chester before checking in. It takes the edge of an otherwise excellent hotel.
The room was lovely and the bathroom very spacious and well appointed. We were at a family engagemnt party and the standard of the food was excellent. The bath had the silliest plug ever as the water came out of the bath tap, straight down on to the swivel plug pushing it open every time I tried to fill it. I had to put a flannel and a full glass of water on it in the end to keep it closed. The bar prices were astronomical - I have stayed in some extremely high end hotels, such as Gleneagles and have come across nothing quite this expensive before. Although the food was excellent, the actual service was very slow indeed and there were long waits both at the start and, more importantly, between the courses. The waiting staff were competent but seemed very strained and worried all the time, which did take a bit of a shine off a vey joyful occasion.