Très agréable petit déjeuner. Chambre spacieuse et très bien équipée. Très belle salle de bain Parking payant
Le buffet petit déjeuner était la seule chose correcte de cet hotel Froid dans les chambres. Chambre minuscule, vieille et sale, sans chauffage. Alarme intempestive à 4h du matin. Personnel très arrogant et désagréable. Don't go there.
Proche du centre ville et des restaurants, proche de la gare. Un "incendie" (déclenchement de l'alarme générale, et départ de feu réel en fait dans une des aile) s'étant déclaré au petit matin, nosu avons apprécié le calme des gérants et personnels de l'hotel. Heureusement, nous avosn été évacués dans l'hotel Queen Best Western de l'autre coté de la rue, où nous avons eu notre petit déjeuner.. Possibilité de parking de la voiture gratuit la nuit au parking du pub voisin.
En réalité nous avons uniquement dormi à l'hôtel, je n'ai donc pas grand chose à dire si ce n'est que le petit déjeuner était vraiment très bien. Le confort de la lit était également très bien. La chambre était vraiment très sombre et la baignoire vraiment trop petite. Les wc n'étaient pas très propres.
Petit d�jeuner tr�s vari� Chambre tr�s banale ne valant pas les �toiles annonc�es mais compens� par prix cass� comp�titif
excellente situation par rapport a la gare. Batiment non denoue de caractere et bien tenu choix important concernant le buffet du petit dejeuner Personnel un brin froid chambre executive petite et pas si executive que ca... ecran plasma mais qualite de la reception mauvaise...
tres bon accueil (malgre une arrivée très tardive) climatisation un peu bruyante + bruit très tot le matin (parquet bois au sol qui craque) dans la chambre au dessus
to pay for carparking in there carpark when you have paid them over £300 to stay for to nights
location of hotel breakfast on saturday was poor - not enough food,poor service. had to sort ourselves out and after requesting items still did not gwet them. have filled in complaint to hotel as above
The hotel was kept to a very high standard and we were pleased with every aspect of it
nothing. did not like my stay at the hotel at all,to start with no room left in parking,the shower in our room was not good,the bar staff where not very nice and very expensive for what it is .will not be returning.
Comfort of room.
the room was very noisey
There was an air of unobtrusive efficiency Many of the breakfast plates were dirty!
the way 2 staff chatted with a guest whilst others were waiting to be served. came accross as quite rude
Quality much like all in chain but staff very friendly and efficient, keen to please Nothing
séjour agréable. Hôtel proche du centre ville et le long des canaux. Piscine sympa et petit déjeuner anglais copieux et de bonne qualité. Grosse structure.
Près du centre ville Chambre familiale petite canapé lit déplié pour les enfants pas toujours confortable nous étions chargés et la chambre était au bout d'innombrables couloirs
Proxilité centre ville Chaleur, pas de circvulation d'air, pas de clim
Convenient to town centre Bed Mattress needs changing Hollow in middle.!!!!!!!!!!!
clean rooms,helpful staff,free parking. breakfast a bit of a free for all.
Comfortable, clean rooms for a few hours sleep. Basic but exactly what would be required of a crash-pad. Only food available is breakfast. If you're hungry at any other time you only have a vending machine.
The location was ideal for shopping, short walk to the centre although quite steep if anyone is infirm the inconsideration of other hotel guests who have been out for the night and come back in the middle of the night along corridors being very loud and banging doors, perhaps a notice on all lifts and landing doors saying quiete please think of other guests !!!
The locality and the car parking facility. None
Parking facilities and location to town center
Willingness of staff to do extras - order taxis, keep suitcases etc
Good value for money and very close to the town centre, ideal and convenient for Christmas shopping. The cook food for breakfast was very limited, just scrambled egg and sausages.
Excellent location to celebrate my friends 40th birthday Some contents were stolen from the boot of my car whilst in the car park
The welcome on arrival at reception. The quality of the Wi-Fi Broadband in the rooms and lobby. The no-nonsense breakfast fare. Lining up for the various breakfast items was a bit unorganised and free-for-all.
Lovely room with twin baths and very comfy bed. Staff very pleasant. My dinner in the restaurant was the smallest main course I have ever been served . It was appalling, I would not have the nerve to send something out so small if I were a chef-not good value for money . At a guess, I would say they are using one fish to get 4-6 portions. I didn't want to make a fuss and complain on the night as it was our wedding anniversary! I do feel that for the price of the room that breakfast should be included. We realised that it was not but because we wanted to stay at that hotel we decided to book anyway.
The quirkiness of the room Having to pay for breakfast on top of pricey room. We needed early breakfast so we could leave at 8am and this could not be accomadated. Earliest they could do was 8am - bit dissapointed about this as is was a birthday treat for my partner,
The design, layout, quality and fixtures in the room and venue too. The dim lighting within the whole venue. More light is needed espescially over mirrors (for ladies applying makeup).
both luxury of room and wonderful meal a little expensive but not too bad
The central position / excellent shower No wardrobe
L'accueil, le côté cosi et confortable à l'anglaise, les petits salons, les moquettes épaisses, le côté manoir de cet hôtel très agréable
Proche de Chester (à pied en bus ou en taxi). Chambre beaucoup trop petite, lit qui grince, pas de produit douche ni shampoing.
l'accueil la literie
la lampe de chevet gauche ne fonctionnait pas et n'a pas été réparée
acceuil restaurant bruit / isolation des chambres
sa sitution fuite d'eau dans une chambre et declanchement du signal sonore plusieurs fois dans la nuit . Aucune excuse le lendemain matin...
the broadband doesn't work and we must use the hot-spot (10 pounds per day)
Superbes equipements pour le spa et la salle de sport, inattendus. Beaucoup de charme, très anglais, pub avec un bon choix de boissons et de petits plats
lit confortable ,espace de la chambre/suite ,produits de toilette offerts,très bonne nourriture au pub de l'hôtel le bruit :cet hôtel résonne terriblement :le premier jour ,étant au rez de chaussée dans un passage ,j'ai entendu des gens passer ,rire et parler jusqu'à très tard dans la nuit ;de plus j'entendais parfaitement les personnes dans la chambre au dessus se déplacer ,ainsi que les autres personnes allant et venant dans le couloir qui longe toutes les chambres des étages (bruit des pas ,des enfants qui couraient etc) ,les portes se fermant en les claquant ,on les entendait constamment ,le samedi soir ,l'hotel était complet !
Its proximity to Chester city Having lived on the continent for many years I found that a continental breakfast didn't only consist of cereals, grapefruit, yoghout and toast, it also consists of cheeses, meats, cold boiled eggs etc.
The staff were friendly and the room was lovely We were in an outside room and it was cold during the night when the heating had gone off but it was the first really cold night of the year so far and that won't have helped !
A warm welcome greeted us upon arrival. We had two rooms one in each courtyard which were very good - one was a bit small with not much storage but ok for the few days of our stay. The second room (twin) was excellent. Both had all the facilities you would expect. Breakfast (continental) was adequate, however you could pay extra for cooked. Hotel in pleasant surroundings but more than the 15 minute walk into Chester that we were advised. During our stay the bar wasn't particularly well stocked with cask beers and lagers not available (run out).
The location was in walking distance of town and not expensive by taxi. The room was tidy and clean. Lots of bed covers due to heating going off. Good breakfast for little money and service good. It was cold the heating only came on in the morning and afternoon it was cold duing the day. It was cold in the breakfast area.
The staff were very welcoming and friendly. They accommodated our needs. The room in which we stayed was not like the ones shown on the website which was the main reason I booked in the first place. This was quite disappointing. However the overall stay was ok.
Delightful staff, nice lounge & bar areas, exceptionally clean, excellent breakfast. Single room was definitely on the small side, but bathroom was spacious.
This is a lovely hotel whose rooms are both attractive and practical. The breakfast was outstanding as was the conservatory in which it is served. The local bus services are spotty and complex due to multiple companies and stops. Fortunately taxis are cheap.
The room was comfortable & the breakfast was very good. We were in an attic room with a sloping roof which made the bathroom slightly difficult to use.
The hotel was good value for the money, about 20 min. walk from the town centre, bus into town was also available. Ample parking. Spacious accommodation
The hotel staff were very friendly and helpful. We arrived some two hours before book in, they let us leave the car at the hotel and even gave us a map of Chester with directions of the best way to get in to the city centre. Our room was very clean and cosy. Would use this hotel again. Room was a little on the small side, but as their was only two of us and we did not spend time in the room other than to sleep it wasn't really a problem for us. The friendly atmosphere and spotlessly clean hotel more than made up for the room size.
Easy to find, couple of miles out the centre, free car parking No draught beers, bar prices extortinate £5.00 tv did not work properly Poor breakfast
Hotel très bien situé,dans une auberge datant du 16°siècle;personnel très accueillant.Bonne cuisine.
Accueil très sympathique. Wifi gratuit dans la chambre, taverne historique, très bien situé. Petit déjeuner pauvre : pas de fruits, pas de yaourt, pas de confiture, que des toasts (pas de choix de pains), pas de choix de thé (mais oeufs, bacon, beans, tomatoes, sausage)
Très bon accueil du personnel, les chambres sont très propres et le déjeuner correct. Le plus: The Pied Bull est situé en plein coeur de Chester, donc tous les magasins sont accessibles à pied. La gare routière est également juste à côté. Les lits pourraient être plus confortables.
Central location, new and modern Poor breakfast, pricey and limited parking
Comfortables beds Reception area too dark
The room we stayed in was very nice, very big and modern styling. The staff were very helpful and there was always somebody on reception if you needed them. The car park is alittle bit tight to drive around and the pillows were hard but there only little things to worry about.
Excellent location - 2 minute walk to the city centre. Room was amazing value for money - standard room would have been the equivalent to a luxury room in many hotels. Breakfast was delivered to our room free of charge. Will definitely stay there again.
close to city with comfortable rooms excellent parking and a fantastic michael caine restaurant . staff very polite and helpful
Modern Friendly staff, the decor in exec room superb, minimalist and cool, next time will eat there, but a good hotel
Very good location for shopping and to visit Michael Caines Restaurant Our original room was noisy, however the hotel were very good about changing room. The Michael Caines restaurant was cold and noisy from the Champagne bar next door. The food was excellent
Excellent room.Breakfast very good Trying to get in was difficult as was parking
Chambre confortable trés bel équipement de loisir (piscine, spa, salle de sport )
Au restaurant de l'hôtel, même si le nombre d'employés était nettement insuffisant, j'ai bénéficié d'un service courtois et rapide. Chapeau à la serveuse. La connection internet n'a pas fonctionné pendant 2 jours. Heureusement l'hôtel ne m'a pas chargé de frais. Cet hôtel est malheureusement au milieu de nulle part. Pas très pratique lorsqu'on voyage sans auto.
En priorité, l'accueil et la gentillesse des propriétaires vraiment très gentils et leurs efforts pour nous comprendre puisque nous parlions très peu l'anglais. Par ailleurs nous avons beaucoup aimé la décoration intérieure de l'hotel et le confort des chambres.
Bon accueil et excellent etablissement La literie n'est pas en rapport avec la qualit� de la chambre ni avec le co�T....!
Calme du quartier, le côté british Non
situation par rapport au centre ville et accès autoroutes literie très dure
le petit déjeuner anglais est très bien avec des produits bio et de la campagne environante les lits sont mal faits et les draps ne sont pas changés même 4 nuits consécutives
Notre chambre était propre et globalement confortable. L'accueil de bonne qualité et pas envahissant. La situation (qui nous l'avait fait choisir) très pratique. Il est impossible de vider une valise car il n'y a pas de quoi ranger des effets autres que ceux nécessitants une penderie. Le supplément pour règlement par carte bancaire n'est pas annoncé avant qu'on ne paye sa note (et son montant relativement modeste n'explique en rien qu'on ne l'inclue pas dans le prix ou qu'on ne parle pas: cela n'influencerait ne rien le choix d'hôtel, c'est juste désagréable).
la situation de l'hotel est excellente
good food room too small
I really enjoyed my time at Rowton Hall, although the Breakfast was very expensive and the room was not up to the standared of other hotels I have stayed in. Also I was unable to have the room any earlier than 3 even though I was coming to a wedding their.
hotel restaurant food very overpriced and certainly not value for money
Facilities were superb, staff were excellent. Food was slightly pricey and the coffee at the end never turned up!!
The hotel room / suite was fantastic. It was very close to the centre of Chester and ideal for all the local attractions
Lovely setting. Very comfortable rooms, plus great spa facilities with fantastic showers! Initially we had a problem because the patio doors on our room wouldn't lock but this was sorted out quite quickly and we found the staff really friendly and helpful. Our key-card appeared wiped every day, so we had to get reception to re-set it for us nearly every time we tried to get into our room. This might have been a security precaution because there was a wedding going on, but it meant going back to reception each time we wanted just to get into our room. However, it was always dealt with quickly, and didn't detract from our enjoyment, but it might prove more trying for older visitors.
A large comfortable room with large bathroom
The staff where all very friendly, the food was fab, can't wait to go back! Facilities where good but no much information about it, I had to ask a few questions about different things as information was not available, made me feel a bit awkward to be honest!
relaxed atmosphere, friendly staff, nice hotel. maybe room could have been slightly larger.
Clean, tidy, good parking fcilities and nice staff. None
Clean and friendly No internet in the hotel
Ease of access to motorway Eating facilities for dinner was very poor
The staff were very helpfull Beds were very unconfortable and my Girlfirend couldn't use the shower/bath allthough we we're in the disabled room
It was quiet and just off the motorway with services on site Room heaters are dated and unreliable
I like the fact that you are promised a good night's sleep or your money back so i knew we were going to have a peaceful night which is very good when your travelling with a young child. The location was easy to find and we had a good breakfast. The facilities were excellent too. No Complaints!
Excellent staff service
Good friendly staff,location to the north west,breakfast was ok but a bit pricey.The room we had was spacious and clean,wish i,d known there would be no toiletries tho,. They charged me more than the price expected and shown on my booking.com form but I had forgotten this so had to pay the higher price.