Hôtels à Chutes du Niagara

Points positifs: Excellent emplacement

Points négatifs: Aucune chambre familiale avec 2 lits queen size

Points positifs: The thing that originally brought me to the Red Coach Inn was location. The property is right along the state park by the falls, so everything you'd want to see there is walking distance. I could walk to Rainbow bridge and then to the Canadian view of the Horseshoe Falls in, say, 30 minutes plus border shenanigans. The room was nice. They had left the classical music radio station on for when I arrived: I thought it was a really nice touch. The view I had was... of a parking lot. But that's fine, since I spent all day outside anyway! The restaurant had good food and good beer. The wait staff were nice and an entire row of seating had a solid view of the water. Overall, the Inn felt like it was locally owned and run. It had charms and a few quirks. I highly recommend it! n.b.: I visited in January, which I understand is the off season for Niagara Falls. It was wonderfully quiet and ghost-town like in some ways. Your mileage may vary.

Points négatifs: The place appears to be locally run and feels like it - for better or for worse. I liked my stay so much, I extended it an extra day. Unfortunately, that didn't make it to all of the maintenance crew, who walked in (after knocking) a couple times. The room I had faced the parking lot behind the building - so absolutely no view to speak of from my window. There was an awkward amount of space in the room's living area. It felt like there use to be a small table, but it got removed? I would like to have seen a table to sit down at in the room.

Points positifs: My husband and I enjoyed a very nice overnight stay at the beautiful Red Coach Inn. The dinner and breakfast were both excellent. The chilled champagne, cheese and crackers were a very nice surprise. The room was clean and neat. The staff was friendly but could of been a little more helpful with directing us to the area sightseeing attractions or the visitor information center just around the corner. The location was just perfect.

Points positifs: The location was great, across the street from the upper rapids and the state park. The suite was nice, with two separate bedrooms and bathrooms (one of them en suite), a full kitchen, and a large living and dining room. Under disappointing circumstances I was wryly amused by the heart-shaped garbage basket.

Points négatifs: I booked a suite as a special splurge for my family’s Niagara stay, after reading about the food and wine waiting in the room, looking at the photos, and reading the hotel’s description. When we arrived, tired after a long day of driving, I found a small bottle of Spumante, no food whatsoever, and not even the bottled water promised in the room description. I walked into the master bedroom and flipped the light switch—nothing happened. I walked to the nightstands, and found that only one of the two lights worked. The living room light switch similarly did nothing. The next morning I went to the front desk to report these issues. The staff apologized, but were unwilling to adjust our bill or otherwise compensate us for their failure to provide the supposed benefits of our expensive room. They asked if I wanted them to give us the food and water to go, which I politely declined, as we were about to walk around the falls for a long, hot day. When we checked out, however, they pressed a package of cheese and crackers into our hands, despite my having said no. We had no choice but to leave this in the car for the day, where it inevitably spent too much time hot for us to risk eating it, and went to waste, forcing us to dump it at our next night’s lodging. Both times I went to the front desk it was unstaffed and I had to wait for someone to notice me.

Points négatifs: odeur de cigarette dès que je suis arrivé dans le hall de l'hôtel.chambre King size était assez bien !

Points positifs: Tous les employés étaient très aimables et ils ont fait de leur mieux ! Les chambres étaient propres et l'hôtel offrait beaucoup

Points positifs: La chambre et le personnel était très gentil

Points négatifs: Le stationnement et l'horrible odeur de fumer à l'intérieur

Points positifs: I was pleasantly surprised with my recent stay at the Seneca Niagara Resort. I knew coming this was a Casino environment. I was surprised to find it was with out alot of the casino clichés. The hotel was very clean and comfortable there were numerous on location dining options, as well as 24 hour options for the inevitable late night snack. The staff was friendly, helpful and very knowledgeable of the facilities and the local area. My room was clean, comfortable and very spacious. The decor did not feel dated but instead kept with the theme of the resort it self. A great stay from start to finish.

Points négatifs: I can honestly say there was nothing I didn't like.

Points positifs: Loved the fact that we could run down as a family and grab a quick breakfast from Tim Horton's. Very convenient. Location was great and the hotel was very accommodating by placing our rooms on the same floor for all of the families along with us (baseball tournament).

Points négatifs: Not a fan of the smoke, but they do a good job of venting it.

Points positifs: Overall a really hotel hotel with lots to do and all the modern conveniences. Loved the room and the atmosphere, we will definitely be back.

Points négatifs: A/C in room didn't work that well, we were a little hot sleeping.

Points positifs: Rooms were very nice, very close to the falls. Lobby bar had an awesome bartender who knew the area.

Points négatifs: Smoking everywhere, this kept us in our room and out of the hotel. Which was fine but would have liked to enjoy the hotel a little more.

Points positifs: Great location and facility.

Points négatifs: Valet told us to park our own car even though we were guests. Tried to get call customer service 3 times for assistance and no one answered the phone.

Points positifs: Le petit déjeuner est très peu varié. Le lit était le pire avec un plongeon énorme au milieu du matelas et la gmgmt n'a pas pu changer le matelas ni changer la chambre. Très triste.

Points négatifs: J'ai fait une réservation en utilisant le site de l'hôtel en utilisant ma carte de crédit. La carte était et fonctionne toujours parfaitement, mais quand je suis arrivé à l'hôtel pour m'enregistrer, ils m'ont dit qu'il avait été refusé. Ils ont refusé de l'argent trop que changé d'avis juste avant de partir! C'est ridicule ! Pas un Sheraton standard.

Points positifs: propre Personnel sympathique

Points négatifs: Ils n'avaient pas la chambre king-size que j'ai réservée et m'ont offert des bons de réduction pour compléter la valeur, afin de vous servir il fallait payer la chambre, ce qui n'est pas utile quand j'utilise strictement de l'argent comptant.

Points positifs: They have arcade for the kids and my kids liked it. The hotel is too crowded. I had to wait 10 minuted in line for check in.

Points positifs: Près de l'entrée de Goat Island

Points négatifs: Les couloirs sentaient mauvais. Le petit déjeuner n'était pas inclus. Rien dans le quartier pour manger. Mais ce qui m'a le plus dérangé c'est quand j'ai demandé au concierge de l'aide pour planifier notre journée, il nous a mis la pression pour qu'on prenne une excursion en bus à greyhound. Il refusait de m'aider pour d'autres questions. Nous avons bougé dans la partie du Canada le lendemain.

Points positifs: Pour cet hôtel tout est dans l'emplacement. C'est à distance de marche de toutes les attractions des chutes du Niagara côté américain

Points négatifs: Notre chambre était un peu surannée. Le lit n'était plus tout neuf.

Points positifs: La chambre, l'emplacement, la qualité, et en particulier le personnel. Jusqu'aux le personnel responsable de l'entretien. Très sympathique et efficace/24.

Points négatifs: Aucun reproche faire sur quoi que ce soit.

Points positifs: Emplacement

Points négatifs: Le service était horrible. Tout d'abord, ils n'avaient qu'un tapis roulant dans leur petite salle de sport sous-équipée et le seul tapis roulant était HORS SERVICE. De plus, le service d'étage n'a pas nettoyé notre chambre, même si j'ai parlé avec eux et à la réception 3 fois pour qu'il soit fait, mais rien

Points négatifs: Je n'y suis resté qu'une nuit, donc je ne peux pas vraiment dire

Points positifs: Les chambres étaient PROPRES, le personnel était formidable, sympathique et serviable. Très belle vue sur la rivière. Proche de tout.

Points négatifs: Il n'y avait rien que nous n'ayons pas apprécié

Points positifs: Nous avions une belle chambre, très propre. La piscine était chaude et propre. Notre fenêtre donnait sur les chutes et nous avons eu à regarder les travaux de feu et le spectacle de lumière qui était juste au-dessus des chutes. Nous avons passé un excellent séjour.

Points positifs: Services, dont réception, les femmes de chambre étaient très bons.

Points positifs: Un bon hôtel avec un très bon emplacement, tout était de bonne qualité

Points positifs: The location was great! Easy access to the falls and other attractions in Niagara.

Points négatifs: When you walk into the lobby you are hit with a mildew smell. The staff was friendly at check in. We paid our $10 parking fee (?!?!) then headed to our room. The elevators are just scary! When we got to our room (a king suite) the odor changed to feet. There are two doors to the suite, but only one worked. The room itself was was ok. A little rough around the edges, but acceptable. The water pressure in the shower had a lot to be desired. To say I pee harder than the shower is no exaggeration! The free wifi was spotty at best. The TV's were not working when we arrived. After returning from a long day of touring the area, Time Warner had shown up to fix the cable. Only to go down again a few hours later. We wanted to have a late night dinner and had decided to try Tony Roma. It was convenient and by all accounts sounded good. It was just after 10:00 PM and their website, Yelp, Trip Advisor and all the listings online say they were open until 11:00 PM. We were ignored by the first two employees that walked by the host station. However the third person (a waitress I assume) asked us if we were being helped. She then proceeded to tell us they closed at 10:00 and since they are a franchise, there hours are different than what is listed EVERYWHERE else. Not to mention it seemed a bit early for a restaurant to close in a tourist town on a summer weekend. Overall my assessment is, I could've got a nicer suite (by far) at The Borgata in Atlantic City for what I paid here and had all the amenities. At least I can cross this off my bucket list.

Points positifs: Quick response

Points négatifs: Breakfast facilities

Points positifs: The location was everything! It’s about a 10 minute walk from the falls which was perfect. When driving by car, it’s easily accessible and close to highway. The beds were really comfortable and the Anchor restaurant downstairs had pretty good food!

Points négatifs: The bathroom is super small!! You just barely have enough room to sit on the toilet. Although the hotel has been through a renovation, the doors are old and they stick when it’s humid. Our door wouldn’t open and has to have maintenance come up for him to just say “you have to pull the door up as you turn the handle.” Another thing is the pool looked underwhelming and there’s no hot tub.

Points positifs: Hotel staff were very helpful. Didn't need to move car walking distance of falls and restaurants. Food was excellent at red roof inn . Thanks for a nice anniversary. Not all attractions were open because of covid.

Points positifs: The lobby was pretty.

Points négatifs: 1) About an hour after we checked in, the smoke alarms for the hotel went off and we had to leave. After waiting around for over an hour, the alarms still going off, we went back to the room, got some stuff and went to dinner. When we came back, the alarms were still going off. The staff gave very inconsistent information about this situation - everything from staying out of the building to going back to our room within 5 min of one another and an hour after the alarms started. 2) On day two of our stay, the power went off, which shut off the air conditioner on an extremely warm weekend. The air conditioners are extremely old wall units, so they didn't work well to start. 3) Our bathroom was filthy. The sink and toilet were dirty. The shower's ceiling was moldy. The whole hotel room (not just the bathroom) stunk of mildew and was faintly damp. Oh. And they knew we had 4 people checking in and they gave us 3 towels. 3 doesn't even make sense. They gave us 1 hand towel and zero wash cloths. 4) The pillows were lumpy. I've never encountered lumpy pillows like that, so I really didn't know that this level of lumpiness was possible. 5) Both beds were lumpy, but more importantly, were so saggy in the middle that it was impossible for two people to sleep in a bed without spooning all night. This may have been slightly more acceptable if the air conditioner worked adequately. I've stayed in motels that cost about 25/night that were cleaner, offered better beds, and much cleaner bathrooms than this room that cost over 300/night. I've stayed in less expensive rooms in even more touristy areas that were also better. I've stayed overseas in much less expensive rooms that were better. Honestly, this was the biggest ripoff I've ever experienced, and I'm considering disputing the charges with my credit card company. Not only did the hotel offer the least value for the money, the hotel CHARGED their GUESTS for parking and didn't even offer free coffee. Such a bogus excuse for a hotel.

Points positifs: The lobby was good, the staff was friendly.

Points négatifs: The night we arrived there the fire alarms alarmed went off early hours, it was very disruptive and no staff came to state it was a false alarm you had to go to the lobby. Although they made up for breakfast at the restaurant. The pool was not very clean needed cleaning.

Points négatifs: We arrice very late at 2 AM Had a very short night and we were oblidged to exit the building due to a false emergency fire evacuation during our short night

Points positifs: Great Hotel and staff. very close to the Falls, really excellant position

Points négatifs: None

Points positifs: The view to the Canada side

Points négatifs: The bathroom and the kids that played in the hallway all night. Also, being near the elevator was very noisy.

Points positifs: The beds are very comfortable

Points positifs: Nice hotel staff, and proximity to falls. Never had to move our car to view sitghts.

Points négatifs: Food prices in hotel restaurant. Exhorbant for what you got.

Points positifs: Natural beauty

Points négatifs: none

Points positifs: Room size was very good and lots of additional facilities available. The games room was great.

Points positifs: staff were very helpfull, rooms a good size and a good location, all the falls within easy walking

Points négatifs: the Fitness room needs updating

Points positifs: Was so very central to all attractions. Staff very helpful

Points négatifs:

Points positifs: Location and easy access from highway and local attractions such as casino and shopping

Points négatifs:

Points positifs: Nice clean rooms, and a well kept older hotel. All the amenities one would expect from a hotel in this price range, plus a couple of nice extras.

Points négatifs: The hotel shows its age in some areas, particularly the bathroom/shower. However, its cleanliness still shines through.