Réservez une voiture de location chez Dollar à Dubaï

Points positifs : location was convenient

Points négatifs : category of car in Kayak booking did not match the category of car with the Dollar's category and of course, the actual car was a lower category than the booking made with Kayak. Car was not clean and mechanically did not feel very sound either. Directions for returning the car very unclear. The agent at the desk did not mark on the rental form how much gas was in the car but simply that it needed to be returned with the same level as what was received. Felt a bit scummy to get people to return the car full of gas instead of how much they got when they rented it. Last time to book this way.

Points positifs : nothing

Points négatifs : be honest and dont charge 3000aed when its 1000aed for deposit

Points positifs : I have my family with me 3 children . next day had a leak in the tires try to fix it mechanic told me tires are are too old dangerous must be changed ASAP . Car has a light ‘engine service soon’ needs oil . I called me they never return to me . Remote keys didn’t work correctly must press couple times to lock & unlock the car . Very bad experience. I gave it back full of gas & wash it at car wash clean They charged me $76.84 extra . I’m going to dispute that and complain about the car . I wasn’t happy at all .

Points négatifs : They should’ve gave better car . I paid for a good service.

Points positifs : The Mgr. tried to claim I damaged the car as he found a small dent. The dent was there when I rented the car.

Points négatifs : More customer friendly. They acted like jerks!!

Points négatifs : I signed uo for Ford Escape or Escape type of car where i can get backup camera, large display screen. but I was given MG which didn't have anything.

Points négatifs : I was expecting a larger vehicle.

Points positifs : Staff wasnt friendly at all. Also, they dont explain anything about the extra charges that migbt appear on the account such as tolls.

Points négatifs : Very poor experience from check in until dropping the car. Staff aren't friendly at all. They dont explain to customers anything. You feel that they just want to finish the transaction. I dont recommend them at all.

Points positifs : Nothing

Points négatifs : Dollar did not accept kayak reservation, I had to rent a car from another place