Avis des clients
Note globale
8,0
Excellent
Basé sur 38 avis
Propreté
8,0
Confort
8,2
Prise en charge/retour
8,2
Rapport qualité/prix
7,8
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Commentaires récents
Avis des clients
14
3
1
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3
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2,0
Points négatifs : They were closed when I arrived, which cost $40 for the uber
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2,0
Points positifs : Enterprise had great customer service
Points négatifs : The Nissan versa was a horrible car for a long roadtrip and not what I wanted. Handling was very poor on the highway as the whole car shakes. The cruise control did not work and there was greasy fingerprints on the inside of windshield. Very disappointed with the car and I reserved a midrange Mitsubishi and all they had was Nissan versas. I plan on upgrading to a better vehicle for the trip back
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9,6
Points positifs : Nice car. Accommodating professional staff. Easy drop off and oick up
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10,0
Points positifs : Good staff, great fee upgrade.
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7,2
Points positifs : Staff was Great
Points négatifs : The cleanliness of vehicle could of been alot better
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10,0
Excellent experience
Points positifs : Excellent customer service on both pickup and drop off. I will definitely return to rent from this location.
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10,0
Points positifs : Great customer service!
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9,2
Red rental
Points positifs : Comfortable, ran well
Points négatifs : Smelled like a smoker had rented the car
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10,0
Points positifs : Polite and helpful personnel and the added convenience of returning the car to a nearby location from the original pickup site. They waived the fee for that service. Very nice. The manager at the Huntington site in Alexandria bent over backwards to assist us. Definitely will use Enterprise again.
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5,6
Points positifs : car had a CD player
Points négatifs : expensive, Enterprise office in Alexandria had dead bugs on floor
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2,0
Complete failure
Points positifs : Nothing
Points négatifs : I showed up for my reservation - after paying for an iber tk get there - and was told they had no vehicles for me and I could sit around and wait for four hours to see if something comes in or go elsewhere. They did not offer me a ride. They did not call me before I spent money to get there. Their customer service was poor and I left without a car.
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8,4
Points positifs : It was excellent but I couldn’t get the 5 stars to come up on surveys
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